Palmoro House

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Emplacement et confort de la chambre

This hotel is decent, the rooms are really small but the bed is comfortable. The only thing was the parking lot was very tight and a little tricky to fit an suv when there was lots of cars parked.

You check into the mar monte hotel then receive a map to get to the actual hotel a lot of the things in the room are branded mar monte it feels almost like a self serve airbnb that got bought out by the hotel lol. i did get charged a $13 water fee when i didnt drink the water in the room not worth fighting over something small like that but a bit off putting. overall it’s not a bad place to stay. nothing that blew your socks off and no true complaints.

We booked 3 weeks before my stay with my girlfriend and I drove 4 hours to the hotel we were to supposed to stay at and when we get to the time we are supposed to check in which was at 4pm the people at the front end up telling us that our reservation wasn’t in the system and we contacted Expedia for 2 hours mind you it’s already 6pm and they didn’t do anything about it so I had to drive another 4 hours home. So unprofessional and bad customer service lost a customer.