Name: Hotel Ballast Wilmington, Tapestry Collection by Hilton
Address: 301 N Water St, Downtown Wilmington, Wilmington, North Carolina, USA, Wilmington, New Hanover County, US
Price range: 121 $–640 $ per night
Rating: 7.98

Was Gäste sagen

Im Hotel Ballast Wilmington, Tapestry Collection by Hilton loben Gäste die Lage am Wasser, die gute Erreichbarkeit zu Fuß und die Aussicht. Häufige Kritikpunkte sind jedoch eine uneinheitliche Sauberkeit, veraltete oder wartungsbedürftige Zimmer sowie ein Service, der von freundlich und hilfsbereit bis langsam oder unaufmerksam reicht.

In vielen Zimmern fehlen Mini-Kühlschränke oder Mikrowellen. Einige Gäste berichten von lärmenden Gängen oder schwacher Klimaanlage und von Designmängeln wie sehr flachen Waschbecken. Der Pool am Flussufer und die Sitzgelegenheiten im Freien sind beliebt, aber es gibt mehrere Berichte über Wartungsmängel und defekte Einrichtungen. Das gastronomische Angebot reicht von ausgezeichnetem Essen im italienischen Steakhouse bis hin zu enttäuschenden oder langsamen Frühstücksservices, und die Kaffeezeiten sind begrenzt. Es sind zusätzliche Kosten für das Parken vor Ort zu erwarten und die Check-in-Zeiten können gelegentlich lang sein oder es kann zu Wartezeiten kommen. Insgesamt ist das Hotel gut geeignet für Reisende, die Wert auf Lage und Aussicht legen und weniger auf Perfektion achten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Gäste schätzen den Pool am Flussufer und die Sitzgelegenheiten im Freien, aber in mehreren Bewertungen werden Abnutzungserscheinungen, defekte Elemente und Sauberkeitsprobleme im Poolbereich erwähnt. Das Parken vor Ort ist kostenpflichtig, und ein Flughafenshuttle ist vorhanden, aber schwer zu erreichen.

Reinigung

Die Sauberkeit ist uneinheitlich; es gibt wiederholt Berichte über schmutzige Zimmer oder Badezimmer, muffige oder kanalartige Gerüche, Staub und Flecken sowie gelegentliche Schimmelbildung, aber auch einige Berichte über saubere Aufenthalte.

Zimmer

Die Zimmer wirken oft veraltet und weisen Wartungsprobleme auf (Klimaanlage, Türen, Abflüsse); in den Gängen kann es laut sein, in vielen Zimmern fehlen Mini-Kühlschränke oder Mikrowellen und einige Waschbecken sind sehr flach. Einige Gäste loben die bequemen Betten oder die gute Aussicht.

Dienstleistung

Der Service ist unterschiedlich: Viele Mitarbeiter sind freundlich und zuvorkommend, aber andere berichten von langsamen oder überlasteten Check-in-Prozessen, Schwierigkeiten bei der Hilfeleistung und gelegentlicher Unhöflichkeit.

Ähnliche Gästebewertungen

10

Susan

21. Aug. 2025

·

Aufenthalt am 2 Nächte

The woman who checked us in is named Erica. My daughter and I booked separate rooms, but she made sure that our rooms were close together. She was so friendly and real. Her welcoming us set such a positive tone for our stay.

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2

Herbert

19. Juli 2024

·

Aufenthalt am 2 Nächte

As soon as you walk into this place, it smells like raw sewage. House keeping did a horrible job and a 3 year old child could make a bed much neater and nicer. Floors were dirty, towels unreplaced etc.. Went to the pool to enjoy some time in the sun, not a single towel to be found.. and the police were even called and showed up while we were out relaxing for no reason that I could see. When checking out, it took almost an hour to get a cart to load all of our stuff to take to the car from the 8th floor. I asked if they only had one cart for the entire hotel, and their response was "no we have 3" haha what?!?This place is not cheap by any means, and expecations were high. Staff was very rude and careless. I would not reccomend this place even to my worst enemy. What a shame, and will never waste my money on this place ever again.

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6

MARY

21. Juni 2025

·

Aufenthalt am 1 Nacht

The person who checked me in was not very welcoming. I asked if early check in was available and she promptly said it is usually an extra $150 but she'd try to waive it for 1 time. I'm not sure if it was waived although I said that I understood and could wait a couple hours, but that I was just checking to see if it was possible. She handed me the keys, no directions on parking, locating the room, WiFi, etc. I felt like I was being frowned upon for booking through a third party app.

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6

Timothy

16. Okt. 2025

·

Aufenthalt am 2 Nächte

Hotel location is lovely, but the hotel does not provide a good experience. If you are simply looking a place to shower and sleep, then go to the budget inn. Even they provide coffee. This hotel does not! There is what appears to be a nice coffee shop, but it closes at 11 am and it does not open again until am sometime, I think. Restaurant in the hotel is very mediocre and not that good. Staff was courteous but the check-in was always congested and not very efficient. Room was clean but not any better than the lesser options price wise. Years ago, we stayed at this location when it was simply the Hilton, and it was great. Returning again after several to celebrate an anniversary was disappointing. Based on this experience and the cost, we would not recommend this hotel. The $ 22.00 a night for parking was not necessary and really didn't provide any additional advantage for security or otherwise. We would not choose this location again.

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6

Dulce

21. Juli 2025

·

Aufenthalt am 1 Nacht

Parking was very complicated, it wasn’t very clean and elevators were super small. Staff was okay, there was a front desk associate who walk away in the middle of checking in.

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2

Walter

15. Juni 2025

·

Aufenthalt am 2 Nächte

Was there at 3:50 to check in. Front desk told me room not ready and check in isn’t till 4 anyway. There was a line of about 25 people. I asked so do you just want me to go to the end of the line because it will be after 4 by the time get back up here. His response was yes. So I went to the back of the line and at 4:15 I made it to the front desk again where I was told the room wasn’t ready again and to try back later. Now I’m paying 400 a night for a room and need to meet people and the front desk just told me I’ll have to wait. Seeing I was agitated he gave me a $15 dollar credit at the bar while I wait. That covered a beer for me and my gf. About another 20 minutes pasted when the man from the front desk walked up to me and handed me my room key. Pool area had grass growing between the patio blocks that wear also uneven and sunk in the ground. Your over facility needs updating. Patio chairs are broken and rusted,and over all look of place is out dated. Ont be returning . I like the Hilton brand and frequent them but this place doesn’t meet your standards.

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10

Kevin

7. Aug. 2025

·

Aufenthalt am 1 Nacht

We were able to check in early. The receptionist Jeanette was fantastic and she sent us champagne and chocolate covered strawberries for our anniversary.

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6

Maria

21. Aug. 2025

·

Aufenthalt am 4 Nächte

As someone who is a Hilton Honors member and an HGV owner, I never hesitate to stay at a Hilton property. However, this was a huge disappointment for the Hilton brand. Upon arrival we asked for a luggage cart and were told that people take them to their room and do not bring them back so they didn't know where any were located. No one offered assistance to help with luggage or locate at cart. When we got to the room, we discovered there was no refrigerator or microwave in the room. The ice machine on our floor wasn't working. There were no vending machines on our floor. The floor below us wouldn't not accept our key to enter the vending area. We finally located ice on the floor above us but then discovered there was no lid on the ice bucket, only one glass in the room and 2 paper coffee cups. We were offered a cooler but one was never delivered. The second day of our stay we had to actually request housekeeping and they didn't show up until after 6:00 pm. The ladder in pool was broken and there was no caution sign or any kind of warning. The staff was not very friendly at all. The only thing about the entire property that actually met what I consider a Hilton standard was the steakhouse, (which only rents the space from the hotel but is not owned by it). Also they charge $22 per day for parking in an open lot, not covered parking. So basically for almost $200 per night, if I return to Wilmington again, I will definitely find somewhere else to stay.

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2

andrea

2. Juni 2025

·

Aufenthalt am 4 Nächte

The Staff was rude. Tyler the front desk Manager was rude and not accommodating. When asked to speak with someone else he responded as if he was the only option. The rooms where hot and humid. The hot water did not get hot. I will NEVER stay here again!

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10

Nicole

11. Aug. 2025

·

Aufenthalt am 1 Nacht

Perfect location for downtown Wilmington, staff was very friendly

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Ausgezeichnete, fußläufig erreichbare Lage am Flussufer mit guter Anbindung an Restaurants, Bars, Geschäfte und Sehenswürdigkeiten in der Innenstadt; die Aussicht auf den Fluss und das Schlachtschiff ist ein Highlight.

Gastronomie

Das gastronomische Angebot vor Ort ist gemischt: Das italienische Steakhouse und einige Gerichte werden gelobt, während das Frühstück mittelmäßig oder langsam sein kann, Kaffee nicht kostenlos ist und die Kaffeebar eingeschränkte Öffnungszeiten hat.

Monat	Durchschnittspreis
Januar	132 $
Februar	161 $
März	212 $
April	249 $
Mai	247 $
Juni	230 $
Juli	253 $
August	271 $
September	211 $
Oktober	218 $
November	174 $
Dezember	124 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $447	18 $457	19 $479
20 $179	21 $146	22 $310	23	24 $404	25 $249	26 $301
27 $640	28 $224	29 $163	30 $163

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $240	2 $249	3 $329
4 $298	5 $213	6 $223	7 $430	8	9 $366	10
11 $146	12 $161	13 $224	14 $121	15 $316	16	17 $425
18 $163	19 $163	20 $163	21 $163	22 $355	23 $492	24 $367
25 $155	26 $163	27 $215	28	29 $174	30 $172	31 $172

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Suite, 1 Schlafzimmer, barrierefrei, Stadtblick (Mobility)

Zimmer, 1 King-Bett, barrierefrei, Flussblick (Mobility, Roll-in Shower)

Zimmer, 1 King-Bett (Historic View)

Zimmer, 1 King-Bett, barrierefrei, Flussblick (Mobility & Hearing, Roll-in Shower)

Zimmer, 2 Doppelbetten, Flussblick

Junior-Suite, 2 Doppelbetten (Historic View)

Suite, 2 Doppelbetten, barrierefrei, Badewanne (Mobility & Hearing)

Suite, 1 Schlafzimmer (Bridal)

Suite, 1 King-Bett (Historic View)

Suite, 1 Schlafzimmer

Zimmer, 2 Doppelbetten (Historic View)

Zimmer, 1 King-Bett, Flussblick

Gästebewertungen

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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