Hampton Inn Denver West Federal Center

Arrived at the hotel and there was no power. Elevators didn’t work the whole time. There are 6 floors. Everyone had to walk the stairs. I assisted in helping elderly guests with their luggage. I didn’t gwt a key to my room until late in the evening. Breakfast was not good either. The staff did their best to keep people happy. I will never stay at a Hampton Inn again. I asked if they were giving refunds or any compensation for the terrible experience. I would told I could grab extra snacks from the store. Just avoid this place. The room was clean.

Two things I can say about this place, The water pressure was awesome, I don't know who their maintenance man is but give that man a raise!! Also the breakfast was awesome, they had just about everything you could think of for options. Too bad they didn't have a hot tub, that would have put the icing on the cake but I would definitely go back! Beds were comfortable as well

Breakfast,clean rooms and safe parking

Breakfast was amazing, lots of options. There were only 2 elevators for a 6 floor hotel and 1 was out of order our entire stay, with the other going down periodically. We were on the 6th floor, we weren't climbing 6 flights of stairs. The housekeeping staff had to use the same elevator as all the guests and at times we had to wait almost 5-10 minutes for the elevator to come back to the top floor because it was full with a housekeeper and cart. There's not much handicap available options, there are stairs from every parking area except the 4 handicap spots that are right by the main entrance and slopes to walk anywhere. The room was nice but likely couldn't stay here again with handicapped family accompanying.

Location was convenient. Hotel and room clean. Unfortunately one of the elevators was out of service. We had a minor issue with the toilet but it was an easy fix. I liked doing early check in the night before, having the room number and digital key by the time we got to the hotel.