Name: The Watergate Hotel Georgetown
Address: 2650 Virginia Avenue NW, Foggy Bottom, Washington D.C., District of Columbia, USA, Washington D.C., District of Columbia, US
Price range: 230 $–2.206 $ per night
Rating: 8.28

Was Gäste sagen

Im The Watergate Hotel Georgetown loben Reisende häufig das freundliche, aufmerksame Personal, die komfortablen Zimmer mit Flussblick sowie die Geschichte des Hotels und die Nähe zum Kennedy Center, Georgetown und den Flusswegen, was einen luxuriösen und dennoch entspannten Aufenthalt ermöglicht.

Die Gäste schätzen das Hallenbad, den Spa-Bereich und das gut ausgestattete Fitnesscenter, auch wenn Saunen oder Whirlpools zeitweise außer Betrieb sind, das Poolwasser kalt ist und es gelegentlich zu Schließungen der Dachterrasse oder Bar kommt. Häufige Kritikpunkte sind die teuren Valet-Parkgebühren, das begrenzte Angebot an Speisen zu später Stunde, langsame Reaktionszeiten oder nicht bediente Telefone sowie Wartungsprobleme wie undichte Stellen, schwache Klimaanlagen, Probleme mit dem Fernseher und verspätete Zimmerbereitschaft. Die Sauberkeit ist im Allgemeinen gut, aber nicht immer konsistent, wobei es mehrere Hinweise auf Gerüche, abgenutzte Teppiche oder versäumte Reinigungen neben vielen Berichten über makellose Zimmer gibt. Erwarten Sie ein Hotel mit exzellentem Service und historischem Charme in großartiger Lage am Fluss und in der Nähe des Kennedy Centers, berücksichtigen Sie aber die höheren Kosten und gelegentliche betriebliche Schwierigkeiten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Hallenbad, Spa-Bereich und ein großer Fitnessraum sind besonders hervorzuheben, und einige Gäste genießen die Dachterrasse, wenn sie geöffnet ist. Es gibt jedoch wiederkehrende Berichte über Ausfälle von Saunen oder Whirlpools, ein kaltes Poolwasser, gelegentliche Schließungen der Dachterrasse/Bar und teure Valet-Parkgebühren ohne Alternative.

Reinigung

Viele Bewertungen beschreiben sehr saubere Zimmer und öffentliche Bereiche, aber andere berichten von Problemen wie Gerüchen, Flecken auf Teppichen oder Bettwäsche, Schädlingen und versäumter Reinigung. Die allgemeine Sauberkeit erscheint je nach Zimmer und Aufenthalt uneinheitlich.

Zimmer

Die Zimmer werden oft als komfortabel beschrieben, viele mit Flussblick, großen Badezimmern und guten Betten. Einige Gäste fanden die Aufteilung jedoch klein oder veraltet, berichteten von Problemen mit der Klimaanlage oder dem Fernseher sowie gelegentlichen Wi-Fi-Problemen und stellten fest, dass die Zimmerkategorien nicht immer den Erwartungen entsprachen.

Dienstleistung

Das Personal wird häufig für seine Wärme, Aufmerksamkeit und Proaktivität gelobt. Mehrere Bewertungen berichten jedoch von langsamen Reaktionszeiten oder nicht bedienten Telefonen, Wartezeiten beim Check-in, Überbuchungen oder Zimmerwechseln sowie Problemen mit der Abrechnung oder Entschädigung, was eine ungleichmäßige Servicequalität zeigt.

Ähnliche Gästebewertungen

2

Kristie

27. Juni 2024

·

Aufenthalt am 5 Nächte

Upon arriving our room was not ready until after 6pm. We were told we could wait on the roof top bar which is full sun. Once we were in the room we had issues with the bathroom shower flooding so we were moved. The next room had a non-functional air conditioning unit so we were moved again. We received a $150 credit for our troubles. One night the power for the whole hotel went out for 15 minutes. With uber the location is good. The entire front desk staff needs to be fired and start over. Hotel had a lot of potential but was really a hot mess. Valet staff were excellent!

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4

Quantelius

2. Apr. 2025

·

Aufenthalt am 2 Nächte

Upon arrival to the hotel I was immediately urged to pay more to upgrade my room. I was already content with the room I had booked so I refused. After the front desk insisted 3 times I told them I would consider it if I could get a room with a hot tub. The front desk staff said she could do that for me for an up charge if 150 extra per night so I agreed. I get to the room and there was no hot tub so I go back down to tell them that it wasn’t what I paid for and I want my initial room back. She denied me that chance by telling me all the rooms were booked even tho I had just switched the room. That one problem made me miss several appointments trying to reconcile this. I was very disappointed that I was lied to several times in an attempt just to charge me more.

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4

Phoebe

27. März 2024

·

Aufenthalt am 4 Nächte

We had high hopes with our stay at the Watergate being one of DC’s 5 star hotels. The valet staff who greeted us were very helpful. The front desk staff was mostly mumbling through the details during our check in process and I wasn’t able to get a map for the city when I requested one. One day we returned to find someone else’s old, dirty hair brush on the desk in our room. I tried to bring that to housekeeping’s attention and wasn’t able to run into one housekeeping staff who can speak English for our entire multiple nights stay. Other than one day, we never return to the hotel room with ice in the ice bucket and couldn’t locate an ice dispenser. We found food crumps in between the mattress and the night stand that were very easily observable. One of the usb slots between the beds is so loose it barely holds the plug in, while the other slot just doesn’t work. The electric plug area behind desk was covered with a thick layer of dust while we plugged our laptop in. Used robe on floor and toiletries were not replaced. Trash can was placed on top of toilet. During checkout, I went to the front desk to notify them of my departure time and the time to retrieve my car, but was told I should call from room instead. I returned to room to find the phone doesn’t work. I have to borrow a phone from housekeeping working in another room to call the front desk. Car returned with a light scratch. This stay fell short of my expectations from a 5 star hotel in an international city.

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6

todd

16. Okt. 2024

·

Aufenthalt am 3 Nächte

The service was LACKING to say the least. Restaurant host on a break so a person with a handful of cotton candy finally summoned a waiter to seat us (9PM on a Friday, 3 tables in the restaurant); room NOT cleaned at all by 6PM one day - took another 40 minutes to get someone there; requested additional towels and pillows via email prior to arrival- not there; was our anniversary and made hotel aware - mot even a note; requested museum suggestions from concierge prior to arrival- never replied; huge leak in lobby 2 times during our stay; HUGE cockroach in gym while i was changing; area around hotel but on property, run down; people staying in hotel with pets letting their animals relieve themselves in the front lawn under the sign that said NO PETS ON GRASS. As bad as all this was, Front Office Director Yarisa Almodovar was a STAND OUT problem solver and by far then shining beacon of hope in our weekend- the reason we left happy in the end. Sad because the property has such history and could be a FAB time capsule camp decor property that people WANT to stay in.

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6

Tashma

28. Aug. 2025

·

Aufenthalt am 6 Nächte

Only first day I noticed after showering that the water started leaking out of the shower causing a pool a of water. I notified the front desk immediately who then contacted maintenance to fix the shower leak. 24 hours later my shower was not fixed. I had to contact the front again to ask what is going on. They sent maintenance up to my room again to look at the leak. He came to look and didn’t return for an hour. I contacted the front again to ask what is going on which is when they offered to move me. I had to repack my things and move to another room which had a smell of mildew. I bought my own air freshener and left the patio door open because I was so tired of moving around. I was not compensated for the inconvenience at all. It was almost as if they just said ok well things happen which I totally understand but at the same time it’s about giving people outstanding customer service when running a business.

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4

Mariam

2. Sept. 2024

·

Aufenthalt am 1 Nacht

The property is dated. The front desk and operator do not answer the phone. The service is terrible. And it took us twenty minutes to get the car from the valet. We had tried to call before we left the room but, like the night before, the front desk didn’t pick up the phone. This was a very disappointing stay.

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10

Kerry

20. Aug. 2024

·

Aufenthalt am 1 Nacht

The incredible customer experience from the doorman to the front desk to the parking attendants. This was one of the best "service" experiences I have ever had. Class act and will surely stay at the Watergate again. Says a lot about the management, the hiring, the training and the focus they have on service as their number one priority.

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10

Michele

30. Juni 2025

·

Aufenthalt am 3 Nächte

Front desk team provided exceptional service. Superior service from Hugo, Anna Anna and manager Eugenia. All my needs were met and they were very attentive during my stay. 5-stars!

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6

Megan

23. Juli 2025

·

Aufenthalt am 4 Nächte

We arrived and they told us the room we reserved was not available. The alternative was not ready by check-in either. They couldn’t explain why they gave our room to someone else. They said they would move us the following night, but we didn’t want to move again once we unpacked, so we stayed, until we came back to find maintenance guys in our room, because the a/c was leaking from our room into the carpet/floor and they had to put a high powered loud fan on the floor and fix a/c, but couldn’t do it right away, so we had to move to another room. They said we would get a two bedroom suite river view for our inconvenience by the time we came back from dinner. When we got back, they gave us a new key, we got in the room and it was not what they said, but the same type of room we didn’t order and not river view. We had to go over to our other room and move our stuff over. They had offered $40/day as apology, but didn’t tell us it was $40 each person until we checked out. So we didn’t end up using the $. The cleaning people did a nice job everyday. But there were things in one room and not the other. Like no face cloths in the second room the first night. No sugar with the coffee machine. No body wash. So mixed service and mixed amenities. The hotel is a tiny bit tired as well.

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6

Hong Phong

8. Aug. 2024

·

Aufenthalt am 6 Nächte

I checked out earlier than my original reservation and was told to contact the hotel back for a refund for the rest of the nights. When I called, the hotel person said that they would ask their manager and get back to me by email. However, they never gotten back to me and have not been helpful when I tried to call them again. I have not heard anything directly from the hotel regarding my refund.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die Lage am Fluss in der Nähe des Kennedy Centers und Georgetown bietet viele Sehenswürdigkeiten, die zu Fuß oder mit einer kurzen Fahrt erreichbar sind. Einige Gäste empfanden die unmittelbare Umgebung jedoch als wenig vielfältig in Bezug auf Restaurants oder als weniger zentral/fußgängerfreundlich.

Gastronomie

Das gastronomische Angebot und der Zimmerservice erhalten von einigen Gästen Komplimente für den Geschmack, aber die Auswahl kann spät in der Nacht begrenzt sein und die Öffnungszeiten variieren. Viele weisen auf die hohen Preise, gelegentliche Qualitätsmängel und Service-Unstimmigkeiten in den Restaurants und Bars hin.

Monat	Durchschnittspreis
Januar	161 $
Februar	190 $
März	264 $
April	335 $
Mai	311 $
Juni	295 $
Juli	306 $
August	210 $
September	283 $
Oktober	328 $
November	258 $
Dezember	201 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $475	15	16 $2.206	17 $380	18	19
20 $265	21 $345	22 $1.293	23 $1.065	24 $360	25 $391	26 $391
27 $279	28 $403	29 $581	30 $696

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $331	2 $336	3 $334
4 $230	5 $1.293	6 $1.293	7 $346	8 $317	9 $410	10 $1.017
11 $1.293	12 $620	13 $802	14 $375	15 $339	16 $620	17 $505
18 $273	19 $353	20 $522	21 $1.259	22 $1.293	23 $436	24 $1.380
25 $401	26 $761	27 $802	28 $339	29 $281	30 $244	31 $244

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Premier-Zimmer, 1 King-Bett, Flussblick

Superior-Zimmer, 1 King-Bett

Suite, 1 Schlafzimmer, Balkon, Flussblick

Suite (Diplomat)

Suite (Scandal)

Suite, 1 Schlafzimmer, Flussblick

Suite, 1 Schlafzimmer, barrierefrei, Gartenblick

Deluxe-Zimmer, 1 King-Bett, barrierefrei

Deluxe-Zimmer, 2 Doppelbetten, Balkon

Superior-Zimmer, 2 Queen-Betten

Superior-Zimmer, 2 Doppelbetten

Superior-Zimmer, 1 King-Bett, barrierefrei

Suite, 1 Schlafzimmer, Balkon

Premier-Zimmer, 1 King-Bett, Balkon, Flussblick

Deluxe-Zimmer, 1 King-Bett, Flussblick

Suite (Rose)

Suite (Americana)

Deluxe-Zimmer, 1 King-Bett, Balkon

Premier-Zimmer, 2 Queen-Betten, Balkon, Flussblick

Executive-Suite, 1 Schlafzimmer

Deluxe-Zimmer, 2 Doppelbetten, Flussblick

Suite, 1 Schlafzimmer, Gartenblick

Deluxe-Zimmer, 2 Queen-Betten, barrierefrei

Presidential-Suite

Suite (Ambassador)

Gästebewertungen

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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