HomeTowne Studios by Red Roof Orlando - Casselberry

Knowleable front desk staff, friendly. Clean spacious room. Quiet area on property and surrounding area however very close to dining, shopping. Unfortunately, we did have a very loud air-conditioning unit in our room when operated. Sounded like a jack hammer. I didn't advise front desk however. Secret Lake Park is mentioned by the hotel as being close by so we took a short drive. It was beautiful. I recommend checking it out. After check out I realized I had lef5 something behind in the room. I sought out cleaning staff, was lucky enough to get supervisor/manager and she took great care of me. I believeher name is Sherri. TY to her. I was able to retrieve my item. Will definitely stay again.

Good

From check in to the stay to checking out everything was seamless. Very clean property & our room was as well. Will definitely be going back

Horrible very inhuman unprofessional person the Africa American tall security man whit out no valid reason quick me and my husband out @1 am in the morning threatening whit police and proceeded to tell his boss not to refund the rest of the days that I had already prior paid for not only did he proceeded to make allegations I have my lawyer and a lawsuit against them coming

The fire alarm was going off when I tried to go to my room and then it started early in the morning and went all morning long. When I was checking in there was a complaint that there was a snake in a toilet.