Quality Inn Conference Center at Citrus Hills

As soon as we opened the door to our room we were hit in the face by the stench of cigarette smoke. Then we found black mold on the bathroom ceiling and around the handicap bar in the shower. The vent fan didn't work and water barely came out of the shower head. We told the owner and his response was that's due to the humidity.

We have stayed here numerous times. This was by far the worst. The room needs a lot of work. The tub was nasty and it was covered up by a no slip mat. Absolutely NO WATER PRESSURE in the shower head. It needs cleaned or replaced. There was no soap for the shower. We had to empty a room dehumidifier 3 times a day. However the staff was courteous and friendly.

Had better Never took out trash at the pool and no towels at the pool.

Pool had bugs in it and the shower was broken and leaked all over the floor. Not only did the shower spray everywhere the room held so much moisture. There was a dehumidifier in the room but it would fill up within a hour, we shouldn’t be paying to stay somewhere we have to do work

My stay was overall fine. I stayed for one night while helping my father get settled at home after a very long hospital stay. I had a room under my reservation, while my sister and her two young children had a separate reservation. At check-in, we specifically asked if our rooms could be close to one another or next to each other. There was a man standing directly behind us in line when we checked in. The staff member assisting us loudly stated the two closest available room numbers to us. I immediately indicated that this was fine, but throughout the remainder of the check-in process, the room numbers were stated loudly and repeated multiple times within earshot of the other guest. Although nothing ultimately happened, I found this very concerning from a safety and privacy standpoint. I was staying alone in my room, while my sister was staying with two young children. Publicly announcing our room numbers multiple times in a crowded lobby meant that anyone standing nearby could easily hear where we would be staying. I understand that this may not have been intentional, and fortunately there was no incident. However, hotel staff should be mindful of protecting guests’ privacy and safety by avoiding loudly stating room numbers in front of other guests. A simple gesture, written information, or quietly communicating the room numbers would have avoided the concern entirely. Overall, my stay was fine, but this experience significantly affected my sense of safety and is somethi