Name: Star Island Resort and Club - Near Disney
Address: 5000 Avenue of the Stars, Florida, United States of America, Orlando (and vicinity), Disney's Maingate East, United States of America
Rating: 8.28

What guests think

Across reviews of Star Island Resort and Club - Near Disney, travelers praise the spacious suites, pools, and family-friendly amenities like karaoke, mini golf, and a spa, as well as the convenient location for Disney and area attractions.

Rooms are frequently described as dated, with noise transfer, AC or hot-water issues, and occasional maintenance problems. Cleanliness feedback is mixed, ranging from very clean to reports of dirty floors, stained linens, and pests; routine housekeeping is limited and extra towels often incur a charge. Service ranges from friendly and accommodating to slow check-in and unhelpful responses, and parking can be tight. Expect spacious accommodations with plenty to do, but varying room conditions and service consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools, hot tubs, a spa, live entertainment, mini golf and sports courts create a resort feel; the gated property and on-site bar/deli are appreciated. Downsides include limited parking, occasional elevator issues or early pool closures/cool water, and some dated gym equipment.

Related guest reviews

10

Max

Apr 22, 2025

·

Stayed 3 nights

The pools

10

Rainer

Nov 18, 2024

·

Stayed 8 nights

The amenities were fantastic. Enjoyed playing pickleball plus mini golf in the shade. The musicians were fantastic. Spent one night dancing. Loved the two pools and one was great for morning lengths. The walk along the lake was very serene.

10

Robbie

Feb 15, 2025

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Stayed 1 night

Facilities are old but well-maintained. People friendly. Wish the pool bar would have stayed ooen later.

10

Karen

Feb 14, 2025

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Stayed 2 nights

This was a gorgeous resort. Our room was very nice and clean. The location was perfect for our trip to Disney. The kitchen was well stocked with anything we needed. Parking is my only negative for this resort. We had to park two buildings away from our building when we arrived. We were able to park on the side the second night but it was not enough parking for each building. Overall, we would definitely stay here again.

10

LaQuita

Jul 29, 2025

·

Stayed 2 nights

Onsite deli that was like a mini grocery store and a poolside bar! The spa was everything and it even has a game room and poolside activities for the children with live entertainment.

8

Jeremiah

Oct 28, 2024

·

Stayed 2 nights

The pool area was beautiful

10

Mark

Aug 11, 2024

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Stayed 2 nights

Check is in at 4. They don’t give early nothing. You can use the amenities early. But can’t get settled in a room. Nice property, Chris at the front Desk is phenomenal!! Everyone’s friendly and attentive. Kids has a blast! I enjoyed the sauna and steam room the most.

10

gillian

Jun 4, 2025

·

Stayed 5 nights

Beautiful resort with plenty of things to do -- nice pools, hot tub, bingo, karaoke, mini golf, etc. My room was very spacious and comfortable. Very close to Old Town and Disney property. No complaints at all.

10

Paul

Jul 26, 2025

·

Stayed 1 night

I loved the gym, needs the a/c fixed. The rooms were amazing and very clean! Going to go back again.

8

Megan

Apr 7, 2025

·

Stayed 3 nights

Great property . Love the amenities. Pools and hot tub are nice. The setup of the suites worked great for a group/family

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Cleanliness

Cleanliness feedback is mixed: several guests found rooms very clean, while others reported dirty floors or tubs, stained linens, musty odors, and pests (roaches/ants). Housekeeping during short stays is limited, with charges for extra towels noted in reviews.

Related guest reviews

2

Estevie

Nov 11, 2024

·

Stayed 3 nights

Hot water didn’t work the bathroom Filthy w other’s hair all over the place. I checked out early because of the horrible conditions of this place AND THEY SAID OH WELL they couldn’t even refund me for the nights I didn’t stay. THIS PLACE SUCKS IT IS AWFUL.

2

darlene

Jul 27, 2025

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Stayed 2 nights

There were bugs and ants dead and alive We weren’t able to sleep well because we were up killing ants all night The office sent someone to spray but it didn’t help the issue The place desperately needs upgrades. Everything is outdated. EVERYTHING!!!!!

4

Emily

Apr 28, 2025

·

Stayed 2 nights

The bed was about a 7/ 10 when it comes to all sorts of hotels and resorts ive stayed at, but the sheets were gross looking. It was nice that the property had a garden tub, what was awful was scrubbing it clean, the jets looked like they hadnt been cleaned in years, there was black gunk all in and around them, the floors werent mopped properly so after walking around for about 30 minutes in the room my feet were turning black, the shower had soap scum in it that was very obvious, the outlets in the room were falling out of the wall, the toilet made an awful squeeling noise every time you flushed it for about 5 minutes straight, the couch was very hard and uncomfortable. They also lock the thermostat so you cant get it under 73 ( thank you youtube for teaching me how to drop it). We had people staying in the unit next to us and you can hear everything in the units very very clear, theres really no noise barrier. Overall i wouldnt stay here a 2nd time and that truly is a bummer considering a lot of places dont offer garden tubs anymore but i refuse to pay over 400 for 2 nights for a unit i need to clean myself.

2

MAJORY

Apr 6, 2025

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Stayed 2 nights

Flies in room and in kitchen. House keeping is only available if you’re staying more than eight days. Will never stay here again. Place is filthy. Noise level is horrible. There is no security driving around. The guest underneath us played loud music until 3:00am . I reported the dirtiness to the front desk all they said was thank you for letting them know .

2

Alexander

Dec 8, 2023

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The room was really dirty and outdated. Bathroom is falling apart.

2

Kristy Perez-naranjo

Jul 26, 2025

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Stayed 1 night

The resort has a lot of potential but it just missed the mark on everything. At check in the staff is completely rude and clearly does not want to be there. The grounds have potential by having larger units but they are extremely outdated and not clean at all. The common areas are filthy and very noisy. The one positive I did see is that they do have an entertainment staff that keeps events going on like Bingo and Karaoke. It makes for a fun stay. It also keeps to stay busy and not be in the filthy rooms.

8

Kenyarda

Jun 30, 2025

·

Stayed 4 nights

The customer service was impeccable, the room was spacious and amazing! The only thing I didn’t like was seeing two roaches in the kitchen I had to shake out my luggage to be sure I didn’t bring any home. Now I know it’s visitors who come and bring roaches but it has to be something that could be done to stop the issue before it gets out of hand.

4

Ivanessa

Jun 15, 2025

·

Stayed 2 nights

I rent the room for 2 days when we came in to the room the mirror from the jacuzzi was not clean the shower was dirty as well we ask for extra towels they said was $7 dollars per towel we will never come back to this location

10

Shonteka

Aug 21, 2025

·

Stayed 1 night

Fun for the family at a reasonable price. Very clean.

4

Cora

Feb 1, 2024

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Stayed 1 night

The floors were so dirty that our feet were black from walking around barefoot. The jacuzzi jets didn’t work. There was a funky smell in the room. There were just a lot of little things that made it look kinda junky. I do appreciate the ease of check in and check out and the huge bed was nice.

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Rooms

Suites are spacious and family-friendly, many with kitchens and in-room jetted tubs. Common drawbacks are dated décor, thin walls and noise, layout quirks (shared doors or sofa beds), and occasional Wi-Fi/TV or temperature control issues.

Related guest reviews

10

Diana

Apr 3, 2025

·

Adorable Christmas decorations. The rooms are slightly dated but comfortable for short stays

8

Stavroula

Jun 15, 2025

·

Stayed 1 night

Spacious and clean. Obvious wear and tear on the furniture but didn’t affect our stay. Our upstairs neighbors were very inconsiderate. At midnight we had no choice but to make a complaint and they were quick to try and resolve it. If you have a choice, I would recommend staying on a top floor as the walls and floors are thin.

8

Angela

Dec 31, 2024

·

Stayed 3 nights

Bathrooms in need of upgrade ..they are the same as 20 years ago ..laminate flooring exaggerates noise from people above ..

8

Paula

Dec 3, 2024

·

Stayed 6 nights

Good location for access to the parks. Suite was spacious. Pull out bed very uncomfortable bars in your back. Property stingy with toiletries and dish detergent. Pool not heated so too cold for the week we were there.

6

Michelle

Dec 9, 2024

·

Stayed 1 night

Check in was frustrating. Was asked over 5 times if we had any additional guests coming (we didnt) asked for 200 refundable deposit in case of damages (this was not disclosed earlier) when asked if they take cash she was a little rude and said no cards only. The living room/ kitchen was shared with another couple (also not disclosed) and the bed was super uncomfortable and made a noice like it was going to break in half when you moved. Its a beautiful property and the tub was nice but overall not worth the money or hassle. I would not book again.

8

Katherine

Jun 9, 2024

·

Stayed 2 nights

My only critique is that they need to update the rooms to have USB plugs in the rooms. From kitchen to the bedrooms. I would Like to also point out they need to add “smart” TV’s. No streaming services on any of the TV’s.

8

Yuniel

Aug 19, 2025

·

Stayed 3 nights

The rooms are very convenient and comfortable.

6

Yohaly

Mar 4, 2024

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Stayed 2 nights

The room itself was very nice, as the main reason for booking it was the big bathtub. Parking spaces get taken very quickly, but there is still plenty of other spaces a little further away. For some reason however, my room door was opened by someone else other than me on three separate occasions, and there were people constantly trying to open my door when I was in the room, even through the night. It was a scary experience. The walls are also thin, and I could hear the next door people very clearly.

10

daniel

Jul 27, 2025

·

Stayed 2 nights

We always stay here when visiting Orlando/Kissimmee. Suites are very spacious and comfortable. Location is convenient and the pool is nice. Great for families too

8

Elizabeth

Jun 30, 2025

·

Stayed 6 nights

Old but good space

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Service

Service is inconsistent: many describe friendly staff and quick problem-solving, but others cite rude interactions, slow or late check-in, and uneven responsiveness from maintenance or the front desk.

Related guest reviews

4

William

Dec 30, 2023

·

Stayed 4 nights

The beds were comfortable. The amenities at the property were great. Customer service was probably the worse part that I didn’t feel was the best. Our air-conditioning was broken. When we checked in, we called maintenance and they came up. The maintenance man said he was only able to do so much and we would have to wait till the morning. we asked him for some fans and he said he would get them. An hour later we were told that they didn’t have fans. So we had to sleep in the unit without air-conditioning, which was very uncomfortable. I went to the front desk the next morning and explain the situation, and the woman told me I needed to go back up to my room and call maintenance on the phone. I asked why she wouldn’t be able to get a hold of maintenance because I’m standing at the front desk and you could tell it was an inconvenience for her. We had eight people in our unit and we needed to get three extra blankets. I called housekeeping and I was told their policy was only two blankets per day extra. I said we had four children and one of them was not going to sleep without a blanket. She continued to insist that was their policy. So my kid had to use a sheet for the night instead of a blanket. The unit that we stayed in was definitely older and not cleaned as well. Overall, I give the stay at C+. We should have gotten a credit for one night necause of the air conditioning and blanket issue.

8

William

Jan 1, 2025

·

Stayed 1 night

The resort was probably very nice when it was first opened but it was dated and not very well maintained. We had to wait two hours for our room to be ready, very inconvenient.

10

derick

Jun 4, 2025

·

Stayed 3 nights

Great staff. I’ll definitely be returning

4

Tiana

Mar 19, 2024

·

Stayed 1 night

This is the email i sent when we were trying to check in. We checked in finally a hour and 30min later Hello, I am writing to express my extreme disappointment with the service we received upon our recent arrival at your resort. Despite having made a reservation and being assured that our room would be ready by a certain time, we were informed upon arrival that our room was not ready, with no indication of when it might be available. This lack of preparedness alone would have been frustrating enough, but what truly struck the issue was the complete lack of sympathy or apology from the staff at the front desk. My husband and I traveled three hours to reach your resort, only to be met with inconvenience upon our arrival. To make matters worse, the staff failed to provide any sort of time frame for when our room might be ready. This forced us to cancel our dinner reservations, as we were unwilling to further delay our evening plans without any assurance of when we might be accommodated. As paying guests, we expected a level of professionalism and courtesy that was sorely lacking in this instance. The failure to communicate effectively and the absence of any acknowledgment of the inconvenience caused is unacceptable from a establishment of your caliber.Additionally, we requested some sort of goodwill to acknowledge the inconvenience and disappointment we experienced during our stay but was only told a hour added to check out. Luckily the overall romm was enjoyable.

8

Dawn

Mar 10, 2025

·

Stayed 8 nights

When you make a reservation and you express that you are handicapped you ask for something you kinda expect it especially when you call 3 times to make sure it happens ! But one person a lady by the name of Tina a night auditor there went out of her way to move us closer and I appreciate her out all the managers there , she deserves a manager position as she showed dedication to me

6

Stanton

Feb 6, 2025

·

Stayed 2 nights

Poor front desk reception etiquette, demeanor and attitude, completely unacceptable and rude. Unscheduled maintenance of heavy construction 🚧 during early hours of the morning, ie: 0715, pounding in the floor above our suite. Grounds crew out blowing leaves etc down our stairwell at 0800. The resort shoppe had minimal items for purchase. Not what one would expect from a resort! Good things - clean rooms, nice pools, good food from the restaurant!

2

Christina

Oct 15, 2023

·

Stayed 1 night

It was completely a horrible experience. Check in with that for hotel ended up checking me in by 7:15.a whole three hours later.

10

Albert

Jun 1, 2025

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Stayed 2 nights

The staff here is fantastic!

10

Lee Mary

Oct 26, 2025

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Stayed 2 nights

Room was clean but the at 7am we were woken up by banging and tools and then informed there was a leak in the room under us and was believed to be from the ac. They were quick tho to accommodate us in another room and a 50$ credit for the inconvenience to use at their bar, deli or towards a massage. Was very satisfied at the end even with the inconvenience.

2

Summer

Oct 18, 2025

·

Stayed 1 night

Arrived to a room without air conditioning. After contacting the front desk. It took them over 2 hours with an extremely insufferable, rude, and nasty attitude to remedy the situation. We could hear them snickering and talking sh$t as they gave us the run around for hours. I’ve never been more disgusted in my life with customer service/staff of any establishment in my life. If I wasn’t a civilized, grown up, with children. I would have thrown hands.

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Location

Convenient for Disney and nearby attractions, with food and shopping close by; several guests also found it safe and quiet.

Related guest reviews

8

Raul

Mar 28, 2025

·

Stayed 3 nights

Clean. And near Disney parks

10

Karen

Feb 14, 2025

·

Stayed 2 nights

This was a gorgeous resort. Our room was very nice and clean. The location was perfect for our trip to Disney. The kitchen was well stocked with anything we needed. Parking is my only negative for this resort. We had to park two buildings away from our building when we arrived. We were able to park on the side the second night but it was not enough parking for each building. Overall, we would definitely stay here again.

8

Antal

Feb 11, 2025

·

Stayed 6 nights

Great location, very convenient for visiting the local attractions.

10

Melissa

Oct 26, 2024

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Stayed 2 nights

Property well maintained… Close to food and fun..

10

Jayson

Apr 16, 2025

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Stayed 1 night

Safe and quiet location to relax.

6

YASIEL

Sep 2, 2024

·

Stayed 4 nights

The property is located at an excellent position in Orlando

10

Miguel

May 29, 2024

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Stayed 1 night

Minutes away from shopping and attractions

10

Daniel

Jan 21, 2025

·

Stayed 1 night

Beautiful place and great location.

10

gillian

Jun 4, 2025

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Stayed 5 nights

Beautiful resort with plenty of things to do -- nice pools, hot tub, bingo, karaoke, mini golf, etc. My room was very spacious and comfortable. Very close to Old Town and Disney property. No complaints at all.

10

Sidney

Mar 30, 2025

·

Stayed 1 night

It’s quiet and in a great location. It’s very accessible. The pools were my favorite.

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Dining

On-site options center on a deli/mini mart and pool bar; quality and value are mixed, with some finding prices high and selection limited. A few guests wished for a breakfast buffet.

Related guest reviews

10

Raymond

Oct 31, 2024

·

Stayed 4 nights

The property was beautiful. The pool was clean. Food was good. The room was nice. Recommend for anyone will be back again.

10

Carlos

Nov 23, 2024

·

Stayed 1 night

It’s a very nice resort. The pool is very nice too and there’s a store that is well stocked and makes good food also.

10

LaQuita

Jul 29, 2025

·

Stayed 2 nights

Onsite deli that was like a mini grocery store and a poolside bar! The spa was everything and it even has a game room and poolside activities for the children with live entertainment.

10

owais

Dec 29, 2024

·

Stayed 4 nights

The property should have breakfast buffet

8

Wilma

May 6, 2025

·

Stayed 2 nights

This place was clean and spacious. Pool was great. Bar and staff were great. Deli not good as food was tasteless and costly. Both times we purchased counterperson was pointedly looking for additional tip for nothing on top of overpriced food which already included 18% percent gratuity. No wonder that it was mostly empty.

8

Lisa

Nov 5, 2023

·

Stayed 4 nights

Not much dining. Extra towel charge if you don’t stay 10 days or more wasn’t good. Pools were very nice w a good bar location. Lobby area is very presentable w clean grounds close to it.

10

Justin

Oct 20, 2024

·

Stayed 2 nights

We loved the spacious rooms with a full kitchen! Even though we didmt cook our 2 nights there, we like a lot of drinks and snacks. The resort is gated and feels safe. We had a ton of fun at the upstairs bar doing karaoke. Will definitely stay again!

6

Michael

Mar 30, 2025

·

Stayed 1 night

No place to eat other than pickup sandwich which shop nothing to really eat on property

10

Kimberlin

Jun 9, 2025

·

Stayed 3 nights

That the mini mart prices are too high.for example chip bag price 2.99 but they cover it up and charge 3.50 .That'snot right they shouldn't be allowed to fo that.

10

kelly

Mar 22, 2025

·

Stayed 1 night

Thus was my first visit. I loved the property. I loved the amenities. Food and bar pricing was reasonable and affordable. Initially my room needed re swept and mopped due to hair on the flloor, looks like was caught up in the mop from 1st cleaning. It was fixed immeadiately

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AI-generated summary based on recent guest reviews

Star Island Resort and Club - Near Disney.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about Star Island Resort and Club - Near Disney

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Star Island Resort and Club - Near Disney