Hilton Garden Inn Atlanta-Buckhead

Everything was Wonderful except I had no T.V. The Best paet of a Hotel is vegging out watchinh T.V. it really ruined a great weekend

Front end desk clerk was very rude. Room was not ready upon our arrival.

Check-in was at 3 pm. The room we booked supposedly was saying it wasn't finished being cleaned. The front desk clerk offered us a different room, but we specifically booked this room for a reason. After the third time, I asked the front clerk if our room was ready (50 minutes after check-in, 3:50 pm). They then checked the room themselves and saw that it was cleaned. Our room very likely could have been ready the entire time, but there was a miscommunication between the cleaning staff and the front desk. If check-out is 12 pm, and check-in is 3 pm, there should be enough staff to flip the rooms, or either check-out needs to be earlier, or check-in needs to be later.

My room was in bad shape. Light over desk didn’t work. No coffee in room and worse, toilet was broken(broken chain) so it ran incessantly thru the night. I reported it on my way to work event at 7am, and when I came back at noon to check out it still hadn’t been addressed. Unpleasant stay

The TV in the room didn’t work properly. The microwave was old and lacked a glass turntable for food. Housekeeping was slow to bring towels.