Is parking available at the hotel?

Self parking is available on-site for a fee of USD 22.00 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the hotel allow pets?

Pets are allowed with a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in is available for a fee of USD 25, subject to availability, and late check-out is also available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Additional features may include elevators and accessible bathrooms.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Atlanta (Cumberland), just a 3-minute walk from Cumberland Mall and 5 minutes from Cobb Galleria Centre. It is also 0.5 miles from The Battery Atlanta and 11.2 miles from World of Coca-Cola.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and a seasonal outdoor pool, which is open from May 1 to September 30. Pool access is available from 9:00 AM to 10:00 PM.

What are the hotel's policies regarding children?

Children 15 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

Does the hotel provide extra beds or cribs?

The hotel offers connecting/adjoining rooms, which are subject to availability and can be requested in advance. Specific details about extra beds or cribs are not provided.

Sheraton Suites Galleria Atlanta - Comfortable Stay

Average nightly price at Sheraton Suites Galleria Atlanta by month, last 12 months (USD)
Month	Average price
January	$181
February	$174
March	$173
April	$200
May	$200
June	$226
July	$216
August	$198
September	$195
October	$120
November	$115
December	$121

What guests think

At Sheraton Suites Galleria Atlanta, guests consistently highlight spacious, comfortable suites, friendly front-desk service, and a highly convenient location within walking distance of Truist Park, The Battery, and Cumberland Mall, making it a popular choice for game days.

Breakfast is widely praised for variety and quality, though a few guests found certain items or hours disappointing. Common drawbacks include the pedestrian bridge closure causing longer detours, occasional highway noise, and intermittent maintenance issues in rooms such as plumbing, doors, or TVs. Several reviews also mention pool closures or cleanliness concerns and paid garage parking with periodic elevator or lighting issues. Expect a comfortable, well-located stay with strong service and some operational wrinkles.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar/restaurant and a Starbucks are appreciated, but hours can be limited. Multiple reviews cite a small or occasionally closed/unclean pool and paid garage parking, with occasional elevator outages and lighting or safety concerns.

Related guest reviews

2

Brenda

Feb 23, 2025

·

Stayed 1 night

The pool for the kids was -17 degree and they are all sick and this is horrible. I went to the front desk for someone to come and turn the heat on but no one was capable of doing that. So disregarded and caught off guard. It was bad enough that I had no idea that the pool was only 3 ft. I can be reached at 770-881-5411 and thanks

8

Katina

Dec 1, 2024

·

Stayed 1 night

The indoor pool is really small. But. Other than that it was amazing

10

Kirstyn

Dec 8, 2025

·

Stayed 1 night

Beautiful hotel and room. Check in and out was smooth as was using the attached parking garage. Slightly inconvenient that the garage doesn’t attach to the hotel itself so you have to go down to the bottom floor and through the main lobby after parking, but no big deal. Room was clean, great layout. Tv in bedroom didn’t work but not a big deal for us, we also didn’t try to ask to get it fixed as it was a quick stay for us. The tv in the living room worked beautifully. Good breakfast buffet and the bar/restaurant attached Hank’s had good food. We will definitely stay here again on return trips to Atlanta. Great location as well.

10

Jovan

Jan 30, 2025

·

Stayed 1 night

Property, staff, breakfast all great. We weren’t fans of deck parking.

8

Charvez

Mar 24, 2025

·

Stayed 3 nights

The property was beautiful, and the location perfect! Everything you need or want to do is in the area including the highway!! The only thing I would have loved to have was coffee available after breakfast hours. I'm not one to make coffee in the room.

8

Candace

Feb 11, 2025

·

Stayed 1 night

I would have given this property 5 stars if the garage elevator was in service! Walking up and down all those steps to get to the mall was too much

8

Nita

Jul 6, 2025

·

Stayed 1 night

Close to Truist. Bedroom TV couldn't get a signal. Service in bar area for late dinner was poor. Had one lady trying to handle orders, serve drinks and check out people.

8

Shaniqua

May 26, 2025

·

Stayed 2 nights

Loved the location of the property super close to the braves stadium where we were able to walk to the game. Pedestrian bridge was closed but still worked out! Hotel was clean and room was in perfect condition. Only gave 4 stars because although they have plenty of breakfast options food was ok, and wish they had bacon instead of just the sausage links lol. However, it’s included with stay so that’s a win. I went to the gym it was clean, and I thought the pool area was nice and cozy. I would definitely stay again.

6

Christopher

Jul 3, 2024

·

Stayed 2 nights

I didn't like that the pool was closed in the middle of the summer. Otherwise, excellent stay. Wonderful staff and accommodations.

8

krishna

Jan 1, 2025

·

Stayed 2 nights

great staff and hotel but the parking deck doesn't seem safe. Its not lit and there's always some questionable people loitering around. I felt uncomfortable leaving my luxury car there overnight but luckily nothing bad happened.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe very clean rooms and common areas. A minority reported musty or sewage-like odors in some areas and occasional housekeeping misses such as stains or mold.

Related guest reviews

4

Megan

Dec 8, 2024

·

Stayed 1 night

Smelled moldy and, needs to be renovated. Carpet was stained up.

2

Mitra

Apr 12, 2025

·

Stayed 2 nights

It was very dirty, the outlet didn’t work properly as well the dryer. I got bed hugs.

10

Twannie

Mar 24, 2025

·

Stayed 2 nights

The hotel is very nice and very clean, however there was a horrible smell in the hallway on the 3rd floor at night. It was really bad. Kinda smelled like sewage. Breakfast was good just need to add a little more choices. All in all it is a nice hotel. Just don’t book on the 3rd floor. Highly recommend this hotel.

10

Don

Sep 12, 2025

·

Stayed 1 night

The property was very clean. Room was recently upgraded. Comfortable bedding. Staff friendly. Definitely will stay again.

10

Casonya

Dec 13, 2025

·

Stayed 1 night

The room was clean and spacious. The check in process was easy and the staff was friendly.

10

Carlos

Mar 9, 2025

·

Stayed 2 nights

Very clean and updated

10

Ashley

Jul 13, 2025

·

Stayed 6 nights

Super friendly staff, extremely clean and surpassed all expectations. We will stay here again next year.

6

Camrynn

Nov 26, 2024

·

Stayed 2 nights

The first room we were in had mold visible on the ceiling and it smelled of mold immediately when you walk in. We were moved to another room where the heat didn’t work so we froze until maintenance came to fix it. The shower and sink water had a strong chemical bleach smell which made me uncomfortable but I had to shower of course. Guest services was accommodating and I appreciated the free parking. I don’t think i’d ever go back to that hotel though because I usually travel with my young child and It’s a hassle when I have to switch rooms or deal with problems back to back.

10

Steven

Nov 1, 2025

·

Stayed 1 night

The entire building and rooms were up-to-date and kept extremely clean. The breakfast was delicious and the staff was great. And the price was pretty on point . This was one of the best places I’ve stayed at in a while.

8

Adrian

Oct 25, 2025

·

Stayed 1 night

This is an older hotel, and you can smell that in the halls and in some of the rooms.. maybe more fragrance throughout the halls and rooms Clean the carpets or say no to pets, you can smell animals.. sorry

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable with separate living areas and generally modern decor. Recurring issues noted include noisy or low-pressure showers, pocket doors off track, nonworking TVs or outlets, and occasional HVAC or hot-water problems.

Related guest reviews

8

Lynn

Aug 23, 2025

·

Stayed 1 night

We felt very safe at this hotel. The best part was accessibility to Truist Park. The room was spacious. We enjoyed our stay but I thought it was overpriced. The room was clean but the toilet paper holder was loose, the pocket door from the bedroom to the bathroom looked horrible, and the back of the bathroom door looks worn.

10

Andrew

Jul 17, 2025

·

Stayed 1 night

Stay here all the time . Love the size of the room and bathroom is big. Comfortable bed. Sofa bed is also comfortable

10

chad

Jun 22, 2025

·

Stayed 1 night

Beautiful suite room with clean And comfortable bedding. Living room area is spacious and well appointed with small beverage fridge area close and doors to slide shut from sleeping area.

8

Timothy

Oct 28, 2025

·

Stayed 2 nights

Checking in I was met by Gary at the front desk. Very professional and polite. Had an issue with parking and he asked the manager Emma to explain the policy to me. She was very nice and although the third party site I booked from didn't mention pay for parking, Emma was able to work out a solution that was acceptable to everyone, and did it with a smile. Tiffany was also at the front desk and even laughed at my jokes while we were finalizing the transaction. Also, ate a late night snack at the bar one night and again the staff was wonderful. Finally, the manager(?) was serving donuts one morning in the lobby and brought a smile to my Mom's face as he was so gracious and polite. We were in town for a funeral of a very very close family friend. Our stay was not for enjoyment, but your team certainly made a difficult time easier. Now, the reason I did not give 5 stars was our room (308) had several items that needed to be addressed by maintenance. The doors separating the sitting area from the bedroom were off the track so we couldn't close them. The toilet needed adjusted because it ran constantly and the sink stopper was missing. Finally, the shower faucet dripped unless you turned the handle very very hard to the off position. All small things, but after the third or fourth one they added up. Again, we had a good stay under difficult circumstances but your staff is top notch.

6

Joshua

Nov 30, 2025

·

Stayed 4 nights

The shower made a very loud noise and was shaking when the hot water was on.

4

Erma

Jan 8, 2025

·

Stayed 2 nights

Needs updating, lots of broken items, hot water in kitchenette not working, shower was stopped up, came to repair which was an inconvenience. Doors wouldn’t shut from the bathroom to bedroom. Door stop fail off the wall. One of the light switches not working. Etc….

6

Contina

Sep 28, 2025

·

Stayed 1 night

The room we were giving the refrigerator didn't work at all. We had to move the microwave off the shelf it sat on because the outlet didn't work

10

Deb

Dec 22, 2025

·

Stayed 1 night

The room was clean and bright. It was spacious.

10

Catherine

Jul 20, 2025

·

Stayed 1 night

We had a great stay at the Sheraton Suites. The room was spacious and clean and the staff were all super friendly and helpful. Highly recommend!

10

J'NAI

Oct 18, 2025

·

Stayed 1 night

I loved my suite ! The room smelled amazing as I walked in. It was spacious, had two tv’s, and the amenities in the room were superb. Very clean. The front desk people were always smiling , helpful, and informative. Well trained staff.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and helpful, with smooth check-in and early check-in accommodated at times. A few guests reported unwelcoming front-desk interactions or slow responses for issues.

Related guest reviews

10

Belinda

Jun 15, 2025

·

Stayed 2 nights

The hotel is very clean, the food is good and the staff friendly, what more could you ask for? Sierra at the front desk was incredibly helpful and friendly. We were there for a Braves game, and Sierra gave us good advice that made our stay perfect. We will definitely be back for future games.

2

Mamie L

Nov 18, 2024

·

Stayed 2 nights

When checking in, the young lady in duty didn't greet me nor did she give me proper instructions regarding the parking and elevators. The room was handicap accessible which I didn't request. The toilet didn't flush properly and the bathroom sink was clogged. It also had a musty smell throughout my stay.

4

Amanda

Jul 5, 2025

·

Stayed 1 night

Trash all over the floor at check in. No sheets or towels for extra bed.

6

Joi

Nov 17, 2024

·

Stayed 2 nights

My check in was very unwelcoming. The front desk staff neither greeted me or looked up from her keyboard. The only thing she was give me a few minutes. There was no line and no one else around and she was not on the phone. Once she was done typing she answered a call and then said name? I have my name she told me to insert my card and then handed me the key cards and pointed to the direction of the elevator. She did not tell me my floor or room number. I honestly have never experienced such an unwelcoming check in. I've worked in hotels for over 15 years and have never seen anyone check in a guest in this matter. It's a shame because it's a beautiful hotel but the staff seemed to be very bothered as if we were interrupting them at almost every encounter. I won't be back for that reason alone

10

Nathaniel

Oct 26, 2025

·

Stayed 1 night

Front Desk Representative Tiffany exemplified excellence in customer service. She acknowledge each customer in line and moved the line quickly. The room was very clean and the property is in a great location.

10

C A

Jul 6, 2025

·

Stayed 3 nights

The staff was first class. Property was spotless.

10

Jessica

Jun 29, 2025

·

Stayed 1 night

We stayed here to attend the Braves game. Check in was at 4 but we arrived early and were able to check in by 11:30. Everyone at the front desk was nice and helpful! Would definitely stay here again. The walk to the game and after was fine. There was a lot of police presence after the game to assist in getting across the walkways!

8

Timothy

Oct 28, 2025

·

Stayed 2 nights

Checking in I was met by Gary at the front desk. Very professional and polite. Had an issue with parking and he asked the manager Emma to explain the policy to me. She was very nice and although the third party site I booked from didn't mention pay for parking, Emma was able to work out a solution that was acceptable to everyone, and did it with a smile. Tiffany was also at the front desk and even laughed at my jokes while we were finalizing the transaction. Also, ate a late night snack at the bar one night and again the staff was wonderful. Finally, the manager(?) was serving donuts one morning in the lobby and brought a smile to my Mom's face as he was so gracious and polite. We were in town for a funeral of a very very close family friend. Our stay was not for enjoyment, but your team certainly made a difficult time easier. Now, the reason I did not give 5 stars was our room (308) had several items that needed to be addressed by maintenance. The doors separating the sitting area from the bedroom were off the track so we couldn't close them. The toilet needed adjusted because it ran constantly and the sink stopper was missing. Finally, the shower faucet dripped unless you turned the handle very very hard to the off position. All small things, but after the third or fourth one they added up. Again, we had a good stay under difficult circumstances but your staff is top notch.

10

Brandon

Nov 18, 2024

·

Stayed 2 nights

Great property. Staff is amazing from front desk to housekeeping. Super clean

10

LeRoy

Oct 4, 2025

·

Stayed 1 night

From ck in to ck out great service. Very nice and friendly workers.💯💯💯💯💯💯💯

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AI-generated summary based on recent guest reviews

Location

Excellent for Braves games and shopping, with easy walkability to Truist Park, The Battery, and Cumberland Mall, plus quick highway access. Downsides mentioned include highway noise for some rooms and the pedestrian bridge closure causing longer, less comfortable routes.

Related guest reviews

6

Michael

Sep 3, 2025

·

Stayed 2 nights

located right by the highway, so all you hear at night are the cars passing while you're trying to sleep. Avoid!

10

Travis

Mar 9, 2025

·

Stayed 2 nights

Hotel and the room was amazing. Easy check in with super friendly staff. A little loud being close to the highway and parking is extra.

10

Danyell

Jul 4, 2025

·

Stayed 2 nights

Overall stay was pleasant. Room was clean and looked recently updated. Breakfast was great and had so much to choose from. Only con was that the crosswalk was closed due to construction and we had to take a detour walking to the Braves game which didn’t feel safe. Especially walking back after the game in the dark.

10

Russell

Oct 1, 2025

·

Stayed 3 nights

Great accommodations. Great staff. Clean rooms. Great breakfast. Easy walk to the Braves stadium.

8

Wesley

Aug 26, 2024

·

Stayed 1 night

We stayed at this hotel mainly due to location - close to The Battery and Truist Park. It was a very easy, safe walk. We did have to cross a couple of busy intersections but the crosswalks were well marked and had electronic signals. We did have to walk through a short overpass area but experienced no issues. The room was clean and there was be plenty of space (King suite). We will definitely stay here again.

8

Phil

Mar 1, 2025

·

Stayed 3 nights

Please consider a painted pedestrian crossing along the walk path to the Cobb Galleria or the mall. You need to cross the street to get to the sky bridge and cars simply cannot see the pedestrians or simply ignore them. A painted cross walk along with two signs on either side will go a long way to provide safety to the pedestians

10

Laura

Apr 23, 2025

·

Stayed 5 nights

The hotel is perfect, no complaints about the property or staff. Everything was great, if you pick it up and move it off the main drag lol. Walking back and forth to the Battery was a bit scary with cars flying by and under the overpass smelled bad (urine).

10

Denise

Sep 22, 2025

·

Stayed 2 nights

Absolutely GREAT hotel! Beautiful suite, nice breakfast, quiet room, convenient location to the Cobb Galleria. However, please know that the Galleria is currently under construction. So, the walkway across Cobb Parkway which leads to the second floor of the Galleria leads to locked doors and a construction zone. We were still able to use the walkway, but had to walk around the complex to get to our seminiar entryway. If you enjoy walking like we do you will be happy to know we got in 10,000 steps walking to and from our seminar while staying at the Sheraton. Hopefully, next year all of the construction will be done and the convenience of staying at the Sheraton will be magnified by less steps. This hotel was an AWESOME place to stay! Yes, we will return!

10

Wesley

Sep 29, 2025

·

Stayed 3 nights

Very convenient to Truist Park. Room was VERY clean. Front desk staff was very helpful. I would definitely stay there again.

6

Edwin

Aug 20, 2025

·

Stayed 2 nights

Would’ve been nice if they had told us we had to hike a half mile in the heat to the convention center because the sky bridge was down. Avoid this destination until this is repaired

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as tasty with good variety. Some guests criticized specific items or limited breakfast/coffee hours, and on-site dining or room service options can feel limited or slow at times.

Related guest reviews

10

Kirstyn

Dec 8, 2025

·

Stayed 1 night

Beautiful hotel and room. Check in and out was smooth as was using the attached parking garage. Slightly inconvenient that the garage doesn’t attach to the hotel itself so you have to go down to the bottom floor and through the main lobby after parking, but no big deal. Room was clean, great layout. Tv in bedroom didn’t work but not a big deal for us, we also didn’t try to ask to get it fixed as it was a quick stay for us. The tv in the living room worked beautifully. Good breakfast buffet and the bar/restaurant attached Hank’s had good food. We will definitely stay here again on return trips to Atlanta. Great location as well.

6

JAEHOON

Oct 10, 2025

·

Stayed 1 night

Nice hotel, nice staff but bad breakfast, I ate bread and found it's got mouldy. Not sure what will happen on my body.

10

Russell

Oct 1, 2025

·

Stayed 3 nights

Great accommodations. Great staff. Clean rooms. Great breakfast. Easy walk to the Braves stadium.

6

Ahjond

Feb 3, 2025

·

Stayed 3 nights

Pros: The rooms are quite nice and all the staff I interacted with were excellent Cons: When they remodeled, they didn’t do the bathroom. Really bad move to penny pinch here, as toilet and shower were circa 1995 lol Breakfast eggs and sausages were trash. Why skimp here as well? Better not to serve this garbage. Scrambled eggs were bad but sausages were like plastic and no taste.

8

Torrey

Dec 1, 2024

·

Stayed 2 nights

Breakfast is horrible. No care in food preparation.

10

Chad

Sep 17, 2025

·

Stayed 3 nights

Very convenient to see the Braves in Action. Continental breakfast was very good. Wish the Starbucks had longer hours.

10

Leonardo

Sep 8, 2025

·

Stayed 1 night

It is a great hotel for the price. A great place to stay if going to the Braves game. Also, the free breakfast is amazing.

4

Adrian

Nov 9, 2025

·

Stayed 1 night

The sausage was like rubber , grits too thick, everything else was ok

10

Steven

Nov 1, 2025

·

Stayed 1 night

The entire building and rooms were up-to-date and kept extremely clean. The breakfast was delicious and the staff was great. And the price was pretty on point . This was one of the best places I’ve stayed at in a while.

10

Isamarelys

Sep 2, 2025

·

Stayed 3 nights

I think it would be better if the coffee store be open more time. Or open at morning and then at night

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $187	5 $160	6 $139	7 $129
8 $145	9 $182	10 $194	11 $195	12 $145	13 $158	14 $159
15 $125	16 $170	17 $188	18 $193	19 $145	20 $164	21 $156
22 $135	23 $129	24 $133	25 $128	26 $128	27 $128	28 $128
29 $136	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
		1 $208	2 $220	3 $206	4 $188	5 $177
6 $126	7 $145	8 $175	9 $189	10 $136	11 $145	12 $168
13 $126	14 $145	15 $157	16 $164	17 $132	18 $145	19 $152
20 $114	21 $136	22 $135	23 $138	24 $135	25 $138	26 $133
27 $120	28 $140	29 $147	30 $180	31 $149

Sheraton Suites Galleria Atlanta

Prices for Sheraton Suites Galleria Atlanta

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom

Suite, 1 Bedroom (Hearing Accessible)

Suite, 1 Bedroom (Mobility Accessible, Tub)

Guest reviews of Sheraton Suites Galleria Atlanta

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Suites Galleria Atlanta

Considering this hotel for your Atlanta trip?

Prices for upcoming dates