Quality Inn & Suites near Six Flags East

Pool is down, no breakfast, very outdated. I cannot believe that this place is getting decent reviews.

Clock not working no rod to hang clothes no microwave in the room. The whole floor has to share a microwave. We were there 3 days nobody came to clean the room No kleenexes

Service here was extremely slow, I stood in line for about 30-45 minutes just to check in. Once in the room, there was trash everywhere & the bed had yet to be made. Keep in mind when we arrived it was around 9pm. There were no more king bed rooms available, but we were given a clean 2 Queen bed room. Another thing to note is there wasn’t a microwave in the rooms, so in order to heat your food you had to go downstairs to the front lobby.

Where do I start? This was a disgusting hotel!! There was mold all in the tub, the toilet seat was broken and it had a horrible smell. There was not even a pool but it was advertised that there was. Now for the breakfast, they had no milk for the cereal, and the only juice they had was orange juice to drink. The kitchen was dirty, smelled and was hot. They also tried to charge me another night under a different persons name with my debit card. They also have no manager on duty… or at least that’s what they said. So, I was given a number to reach the manager. It was chaos checking in and getting that other mess straightened out. I DEFINITELY DO NOT RECOMMEND THIS HOTEL!!

Stay was very good the only thing that sucks there is security for your vehicles in the parking lot. They have two big screen TVs for security downstairs and my vehicle's park right in front of the office window and my truck was broken into as well as eight or nine other vehicles in the front and in the back.

Our vehicle was broke into along with several others and the staff didn’t even let us know. We had to walk out there and find out on our own. They were very uncaring and not concerned.As far as breakfast goes, there is a waffle maker. There is juice and coffee and some apples. There was no hot breakfast. I was supposed to be credited back for having to leave because we were robbed and management hasn’t done so and it’s been over a week. The place is a joke.. don’t ever stay there!!!

To start, the hotel is an old 3-story building. The front of the hotel is trailer/truck parking location. The surrounding area of the hotel is more like industrial. The front entrance of the hotel is not presentable at all, but the surrounding areas seem safe. I noticed no pimps, prostitute, nor drug dealers hanging around in plain view. The staffs were courteous and professional. In the hotel, first floor across the reception desk is an ATM machine then about 15 feet is a Snack shop with frozen dinner, chips, noodles etc. On each floor is an Ice machine, a Microwave for the guests (no microwave in the room), a coin washing machine and dryer (a Laundry room). In my room, the carpet seemed clean and decent. There were Iron and iron board, a safe, a medium size fridge, a desk table with desk chair, a small closet to store your clothes and belongings, a 32 inch Fire tv with remote. No cable nor local TV stations were available. The tv does give you option to access your Netflix and Prime account. Moreover, there was a small coffee machine. The hotel did provide toiletries. The beds were comfortable and the pillows were firm. Breakfast was available upon request, which was hand-delivered in a small brown paper bag. It is consists of an apple, 2 small tangerine, a very small muffin, a couple small bags of baked cookie snacks. Upon entering the hotel and your room, you will experience a strong citrus smell. To get rid of the smell, just run the AC for at least 10 minutes.

The hotel room appears to be decorated decades ago, cleaned, but with a musty oder. The pool is green, weeds and vegetation everywhere with used towels everywhere and childrens toys everywhere too. Breakfast consisted of hard bagels, cereal with no milk or bowels. Refrigerator did not work, dark, dirty.. someone from corporate should visit and review this property as they may want to pull the registered Quality Inn name if some major improvements are not made.

I liked that they served hot breakfast, they had multiple cameras on the premises and were very professional and polite.

All the staff is extremely nice. Breakfast was amazing!! Room was clean and had a fridge. Room didnt have a microwave only one on the lobby.

Dirty room , sheets dirty , poop on the floor , room had a foul smell . Smell of weed smoke

I would like a refund. I found actual wet blood in my sheets and pee was all over the bathroom. I did not see until the morning. This was by far the worst hotel I’ve ever stayed at in my life. I stay at roughly 5-8 hotels every year and this one is the lowest on the big list. Please help

Where do I start it was absolutely disgusting. We checked in late and got in our room but our kids to bed and went to sleep to be woke up at 5am getting bit by bed bugs got moved to a new room where there was dead roaches on the floor asked for a refund manager is no where to be found said he was in India but then was there the next day and supposedly left before our return. I was promised a refund on Monday and today is Tuesday with no refund and no contact from anyone. I have called 40x and left messages with little response from the manager or whoever it is. The amount of bits my kids and husband have are ridiculous. DONT STAY HERE.. the guy at the front desk took a video and send it to all his staff members. We also talk with a lady that stays at the property and she said she is all the time getting but and she has sores everywhere.

I rarely leave reviews, but this experience was so awful I feel obligated to warn others. The room was filthy when I checked in—stains on the sheets, hair in the bathroom, and a musty smell that never went away. The air conditioning didn’t work. To top it off, the breakfast was stale bread and watery coffee. For the price, I expected at least basic cleanliness and courtesy, but this place failed on every level. Do yourself a favor and book literally anywhere else.

The room was dirty. There were mysterious substances on the coverlet and one pillowcase. The pillowcase looked like it had smeared mascara on it. There was a dirty washcloth folded up in the shower curtain and cup rings on the night stand. The bed was comfortable but it was hard to sleep knowing the filth around us.

We had only been in our room for 15 minutes before we saw cockroaches running around on the floor. Staff gave us a very hard time about wanting our money back even though we left the room immediately.

Dirty room. Cigarette burns in mattress cover in a non smoking room. Dirty pillowcases. Dirty bathtub

The rooms were not good. The floors didn’t feel clean. One shower still had hair in it. The lock inside of one door was dirty with an unknown substance. One refrigerator did not work. The sinks had a tendency to clog up. The only things that worked properly were the lights, the AC, and the TV. Also the complementary breakfast we were promised had a time limit that no one told us about.

My sheets were dirty

There were stains on the bed sheet and cover along with mildew buildup on the shower curtain.

Overall everyone was friendly. But the check in time was actually 3. Was informed at site since it isn’t updated. The room was ok definitely not worth $100 due to electrical outlets outside the wall Tv was in and out Smoke detector beeped and the guy just came and took the battery out, and didn’t replace battery. Breakfast was just make your own waffle.

1st room, no air, 80 something degrees in the room! 2nd room an hour later when you didn't fix the air, had HUGEST bug I ever saw in my life crawling on the ceiling!! Before moving to second room... Got ice... Had a roach FROZEN in an ice cube!!! Unacceptable!!! Third room... Was tolerable but doesn't make up for my earlier experience!!! I'm exhausted. I came here to REST!!!!

Let me start with the good. First I will say the staff was wonderful. I will also say that if you’re a guy on a business trip flopping for one night the value is good. And the water pressure was great. Now the not so good. It seems to sit right at the edge off the safe side of town. They do have cameras all around so thats a bit of a plus. Id recommend arriving while it is still light out. Now the bad. It looks like it was last updated in 1989. I wouldn’t say it was excessively dirty but certainly not the cleanest. But everything looks dirty because everything is old and wore out. The only thing that looked decent was the carpet in my room. The carpet in the hall was another story. Large patches of bleach stains all over the carpets. And they are so old and faded, you could barely make out the pattern on the carpet. Overall I would give it 2 out of 5 stars. I would not take my kids or family there.

Gave us a key to an occupied room, and when we got into the new room the bathroom dorr was broken.

I rarely leave reviews, but this experience was so awful I feel obligated to warn others. The room was filthy when I checked in—stains on the sheets, hair in the bathroom, and a musty smell that never went away. The air conditioning didn’t work. To top it off, the breakfast was stale bread and watery coffee. For the price, I expected at least basic cleanliness and courtesy, but this place failed on every level. Do yourself a favor and book literally anywhere else.

Everything was great except the bar next door kept us up until 3AM

Checking in took longer than it should. There were 3 people in front of me and only one person checking people in. Reserved a room with two queen beds, given two doubles instead. Floor by one bed was sticky, there was a stain on one of the comforters. I was wanting to make coffee, they had the personal coffee pot, coffee but no cups. The bathroom is tiny and needs a deep clean. You have to walk in and go between the bathtub and toilet to shut the door. Hair on the walls and maybe mold in the shower. Beds were comfortable, so that is a positive. Walls are super thin. I could hear people talking in the hallways and they were not being loud. Breakfast was a joke. No one to refill anything. Only thing available was dry cereal without milk, juice was super watered down. They did have a waffle machine but the line was super long since that was the only thing left. I will have to say that I stayed on a busy weekend, but still, for $180 I expected way more. I had 3 kids and myself and we all were afraid to take our shoes off because the room floor was so dirty. When we tried the TV it didn't work. After playing with it, we got it on. The window blind was also messed up. If I wasn't so tired, I would have packed up and drive the rest of the way home. Very disappointed

Room window curtains are very transparent, easy viewable from outside by others, no privacy and too much sun light thru the curtain.

Tv only had 5 channels. Random people walking up to the car at night. Dead bugs behind the tv. BUT Beds, restroom, and mini fridge was clean.

Staff was friendly and helpful. Our room (other than the bathroom) was very nicely remodeled. But the bathroom still needs considerable upgrades. The hotel was quiet and we rested well however.

Had to double pay for a room only because the front desk didnt explan that I couldn't check in at the time I bought room online, even tho they told me to do so. I had to buy another room jus so I wouldn't have to sleep in car

Ram and Nikita (I hope I spelled her name correctly) always have the best customer service. Staff is friendly as well.

We reserved our room 6 hours before we got there. Upon arrival I was told they didn't have any rooms. I said I had made a reservation and the guy still, barely looking at me, said they had no rooms.

Gave us a key to an occupied room, and when we got into the new room the bathroom dorr was broken.

We were only there long enough to sleep. The overall impression is that the hotel is run down. Staff was nice enough though.

I booked a king bed, accessible room due to my neuromuscular condition. When I checked in, I was given a double queen, regular room. I called down to the front desk to let them know, but they insisted my reservation was a double queen, regular room. I showed them my receipt from Expedia and he told me because I booked third party, there’s nothing he can do to change my room, even knowing my neuromuscular condition. I have this entire exchange on video with him saying his name. I had the most difficult time showering and moving around this room and I felt I basically was punished for booking third party. He says it’s Expedia’s fault and he gets people who have the wrong room booked from Expedia all the time.

Clerks customer was all around horrible he was slow to check in several ppl when I first walked in on Friday. He opened my door without knocking or announcing himself. When I was late checking out instead of letting me know he’d have to charge me he instead threatened to call the cops I’m not sure if this was because of race or not but I found this odd as I was never asked to leave prior to this interaction. Very unprofessional some of the worst service I’ve had in my life couldn’t pay me to stay at this inn again all because he works there and mind you, all this harassment happen while the hotel was empty it’s not booked or busy and I can see why do better quality inn

Almost needed to go looking for another hotel even that I had paid for two rooms in advance. They wanted me to share 1 room with my extended family members. I called earlier more than 10 times and they never picked up. We arrived late (around 10pm) and the people that arrived after me weren’t able to get a room. They sent them away.

I have no idea how the property is inside. We have made a reservation through expedia and when we came for check-in, the guy in the front desk says they do not have any room. How can it be when we have our reservation already? One of the worst experience I have ever faced. Not recommended….

Customer service was trash, booked a king, they gave me a double queen, im 6’4, they had king rooms with jacuzzi AVAILABLE & NOT BOOKED WELL INTO THE NIGHT, & decided that id have to oay more… to get the bed i booked for and was forced practically to take 2 small beds bc “2 queens is an upgrade because its 2 beds” , the front desk lady was rude and inconsiderate, they charge $$ for taking food to your room, charges $$ for checking out a minute late, they offer breakfast, only thing in there was a half workin pancake machine, the air did NOT WORK was just blowing hot air all night, didnt get compensated for ANY OF THIS, indef wouldnNOT bookmhere unless u just dnt care about yourself

Not clean and it smelled funny. Not a safe neighborhood.

Let me start with the good. First I will say the staff was wonderful. I will also say that if you’re a guy on a business trip flopping for one night the value is good. And the water pressure was great. Now the not so good. It seems to sit right at the edge off the safe side of town. They do have cameras all around so thats a bit of a plus. Id recommend arriving while it is still light out. Now the bad. It looks like it was last updated in 1989. I wouldn’t say it was excessively dirty but certainly not the cleanest. But everything looks dirty because everything is old and wore out. The only thing that looked decent was the carpet in my room. The carpet in the hall was another story. Large patches of bleach stains all over the carpets. And they are so old and faded, you could barely make out the pattern on the carpet. Overall I would give it 2 out of 5 stars. I would not take my kids or family there.

Stay was very good the only thing that sucks there is security for your vehicles in the parking lot. They have two big screen TVs for security downstairs and my vehicle's park right in front of the office window and my truck was broken into as well as eight or nine other vehicles in the front and in the back.

It was close to over Georgia obky like 10 minutes away and i found a good rate fir the night

Everything was great except the bar next door kept us up until 3AM

No AC and felt very unsafe

It was good location easy access to the highway. Breakfast was not great but was able to make a waffle.

This place is a out by itself and need a total remodel. Hoods hanging around there. Pitbulls and german Shepards in parking lot. Homeless people in from of the hotel. Just not a place i would stay at again.

Our vehicle was broke into along with several others and the staff didn’t even let us know. We had to walk out there and find out on our own. They were very uncaring and not concerned.As far as breakfast goes, there is a waffle maker. There is juice and coffee and some apples. There was no hot breakfast. I was supposed to be credited back for having to leave because we were robbed and management hasn’t done so and it’s been over a week. The place is a joke.. don’t ever stay there!!!

To start, the hotel is an old 3-story building. The front of the hotel is trailer/truck parking location. The surrounding area of the hotel is more like industrial. The front entrance of the hotel is not presentable at all, but the surrounding areas seem safe. I noticed no pimps, prostitute, nor drug dealers hanging around in plain view. The staffs were courteous and professional. In the hotel, first floor across the reception desk is an ATM machine then about 15 feet is a Snack shop with frozen dinner, chips, noodles etc. On each floor is an Ice machine, a Microwave for the guests (no microwave in the room), a coin washing machine and dryer (a Laundry room). In my room, the carpet seemed clean and decent. There were Iron and iron board, a safe, a medium size fridge, a desk table with desk chair, a small closet to store your clothes and belongings, a 32 inch Fire tv with remote. No cable nor local TV stations were available. The tv does give you option to access your Netflix and Prime account. Moreover, there was a small coffee machine. The hotel did provide toiletries. The beds were comfortable and the pillows were firm. Breakfast was available upon request, which was hand-delivered in a small brown paper bag. It is consists of an apple, 2 small tangerine, a very small muffin, a couple small bags of baked cookie snacks. Upon entering the hotel and your room, you will experience a strong citrus smell. To get rid of the smell, just run the AC for at least 10 minutes.

The breakfast bar only had cereal and no milk at 8:30. There was one bagel, one tiny brownie, some slices of white bread. My son got the last cup of waffle batter. No eggs or meat. The attendant said she was not putting anything else out. Also the last elevator inspection was Jan.2021 according to the certificate on the wall inside the elevator.

Where do I start? This was a disgusting hotel!! There was mold all in the tub, the toilet seat was broken and it had a horrible smell. There was not even a pool but it was advertised that there was. Now for the breakfast, they had no milk for the cereal, and the only juice they had was orange juice to drink. The kitchen was dirty, smelled and was hot. They also tried to charge me another night under a different persons name with my debit card. They also have no manager on duty… or at least that’s what they said. So, I was given a number to reach the manager. It was chaos checking in and getting that other mess straightened out. I DEFINITELY DO NOT RECOMMEND THIS HOTEL!!

The breakfast was coffee and a granola bar .. anything is better than nothing I guess lol .

They only stocked up a few items for breakfast when I went down there at 6am when it started. Came back around 8am and they said what was out there was all they had. I wish I took a picture when it first opened. We asked for my cream cheese, they said it’s all gone. We asked for an apple, they said it’s all gone. Terrible!!

Service was ok Breakfast was just awful and eveything was missing 30 minutes before the end. Comfortable and quiet though. Room was clean but hotel wasnt.

I have seen better Quality Inn hotels, the room was ok, but the breakfast was terrible, it should be 6 to 9am, when we went at 7:30 we barely found anything to eat, I complained to the front desk but never got any response but an apology that they cannot do anything about it.. just like that

It was good location easy access to the highway. Breakfast was not great but was able to make a waffle.

They were shooting a movie and parking was scarce. The lobby was crowded with movie stuff often. The rooms were very musty. I had to move from the first room because of that. The second room was somewhat better, but tolerable. The breakfast was only available on weekends. The desk clerk was very nice and helpful. The property was very convenient to access from the main road.

Dirty, stinks, there was no microwave, breakfast was included but there was no food.

All the staff is extremely nice. Breakfast was amazing!! Room was clean and had a fridge. Room didnt have a microwave only one on the lobby.