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Location
Andaz Hotel Macau is located within Galaxy Macau connected to International Convention Center, in the heart of cotai and a short walk from cotai west. A 10 minute drive from Macau Internationational Airport
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
5
Room details
Sleeps 2
377 ft²
5
Room details
Sleeps 2
377 ft²
5
Room details
Sleeps 2
377 ft²
5
Room details
Sleeps 2
377 ft²
7
Room details
Sleeps 2
732 ft²
6
Room details
Sleeps 2
624 ft²
5
Room details
Sleeps 2
517 ft²
Based on 3,541 verified reviews
AI-generated summary based on recent guest reviews
Andaz Macau, By Hyatt earns strong praise for exceptionally friendly, thoughtful service and very clean, modern rooms, with family‑friendly touches, complimentary minibar perks, a lounge with snacks, and access to Galaxy’s resort facilities via shuttle.
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What guests think
Andaz Macau, By Hyatt earns strong praise for exceptionally friendly, thoughtful service and very clean, modern rooms, with family‑friendly touches, complimentary minibar perks, a lounge with snacks, and access to Galaxy’s resort facilities via shuttle.
Several reviews note the location is a bit removed from the main Galaxy complex and Cotai Strip, making walks longer and reliance on shuttles common. Room feedback is positive overall but mentions occasional small layouts, less satisfying views, and noise or air‑conditioning inconsistencies. Breakfast is frequently enjoyed, though on-site dining is limited and queues can form at busy times. Expect a polished, service-led stay that suits families and leisure travelers.
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AI-generated summary based on recent guest reviews
Facilities
Guests like the indoor pool, well-equipped gym, lounge with complimentary snacks/drinks, and free in-room minibar; access to Galaxy’s Grand Resort Deck and wave pool via shuttle is a highlight. A few note limited on-site venues and distance to the main pool deck.
Related guest reviews
HYESUNG
1 Nov 2025
·
Stayed 3 nights
Grace
23 May 2024
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Stayed 2 nights
Chi Fai Philip
28 Jun 2024
·
Stayed 1 night
Tsz Hong
4 Apr 2025
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Stayed 1 night
SHUCHIN
1 Oct 2025
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Stayed 1 night
SIHYUNG
14 May 2025
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Stayed 3 nights
pinpin
13 Sept 2024
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Stayed 2 nights
Byungwook
3 Mar 2025
·
Stayed 1 night
Kimi
2 May 2025
·
Stayed 1 night
KEITARO
19 Aug 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is consistently praised, with rooms and common areas described as very clean or spotless across many reviews.
Related guest reviews
Po Ling
3 Nov 2024
·
Stayed 2 nights
wing yiu eric
17 Dec 2025
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Stayed 2 nights
Tuen
1 Oct 2024
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Stayed 1 night
HyeonJin
29 Jan 2026
·
Stayed 3 nights
yuka
28 Aug 2025
·
Stayed 1 night
eunhye
14 Feb 2026
·
Stayed 4 nights
JIYOUNG
22 Dec 2025
·
Stayed 4 nights
Djana
11 Sept 2025
·
Stayed 1 night
Tuen
28 Mar 2025
·
Stayed 2 nights
jisook
6 Jun 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable, though some guests found them compact with disappointing views. Several report weak soundproofing or loud/unstable A/C.
Related guest reviews
HYESUNG
1 Nov 2025
·
Stayed 3 nights
youngsin
21 Feb 2025
·
Stayed 1 night
Chung Mao
10 Jul 2025
·
Stayed 2 nights
eunsung
16 May 2024
·
Stayed 1 night
DOSUNG
9 Apr 2025
·
Stayed 1 night
ANGELINA
22 Dec 2025
·
Stayed 2 nights
Wilford Yin Tung
22 Dec 2025
·
Stayed 1 night
Hok Fai
24 Dec 2024
·
Stayed 1 night
Yavini
26 Dec 2025
·
Stayed 2 nights
SYLVESTER
12 Aug 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Service is widely described as warm, attentive, and proactive, with thoughtful touches like gifts and personalized notes and quick handling of requests. Check-in is generally smooth but can be slow or delayed at busy times.
Related guest reviews
Jenny
7 Sept 2024
·
Stayed 1 night
tsz cheuk
15 Sept 2025
·
Stayed 1 night
yuka
28 Aug 2025
·
Stayed 1 night
Lai Ping
30 Nov 2025
·
Stayed 1 night
TOMOAKI
28 Aug 2025
·
Stayed 3 nights
Djana
11 Sept 2025
·
Stayed 1 night
Wai Ling
14 Sept 2025
·
Stayed 1 night
Yavini
26 Dec 2025
·
Stayed 2 nights
Solip
3 Feb 2026
·
Stayed 1 night
seokun
5 Nov 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Location
Location feedback is mixed: some find it convenient (e.g., near light rail or shopping), but many note it’s set a bit apart from the main Galaxy/Cotai areas, so shuttles are frequently used.
Related guest reviews
Chung Mao
10 Jul 2025
·
Stayed 2 nights
Ka Chun
22 Dec 2025
·
Stayed 1 night
eunsung
16 May 2024
·
Stayed 1 night
??
19 Sept 2024
·
Stayed 2 nights
HyeonJin
29 Jan 2026
·
Stayed 3 nights
Wai Hung
28 Sept 2024
·
Stayed 1 night
Tony
21 Jun 2024
·
Stayed 1 night
KEITARO
19 Aug 2025
·
Stayed 1 night
da
3 Feb 2025
·
Stayed 3 nights
Maggie
13 Sept 2024
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised as tasty and varied, and the lounge/bar are enjoyed. However, on-site dining choices are limited and queues can occur at peak times; one guest noted no breakfast discount when adding on.
Related guest reviews
Chinyi
27 Aug 2024
·
Stayed 3 nights
keizo
16 Nov 2024
·
Stayed 2 nights
Hyunho
8 Jan 2026
·
Stayed 3 nights
JIYOUNG
22 Dec 2025
·
Stayed 4 nights
hoiyun
24 Dec 2024
·
Stayed 1 night
TOMOAKI
28 Aug 2025
·
Stayed 3 nights
Justin
17 Dec 2024
·
Stayed 2 nights
Kimi
2 May 2025
·
Stayed 1 night
JEAN PIERRE
27 Oct 2024
·
Stayed 1 night
Sangchul
23 Sept 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Guests have not written any reviews for this property yet.
Complimentary parking is available on-site for guests.
A buffet breakfast is provided, served daily from 06:30 to 10:30. Breakfast is complimentary for children aged 0 to 5, while children aged 6 to 12 are charged 130.9 MOP, and those aged 13 to 17 are charged 261.8 MOP.
Pets are not allowed at the hotel, but service animals are exempt from this policy.
Check-in is available from 15:00, and check-out must be completed by 11:00. Early check-in and late check-out may be available upon request.
The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific room accessibility features may vary.
The hotel is located in Cotai, connected to the convention center and close to attractions such as SkyCab, Caesars Golf Macau, City of Dreams, and Shoppes at Venetian. It is also near family-friendly activities like Studio City Water Park and Coloane Karting Track.
Yes, the hotel features both indoor and outdoor swimming pools, with operational hours varying by season.
Children of all ages are welcome to stay at the hotel. Children aged 0 to 1 can stay for free.
The hotel offers cribs for children aged 0 to 1 at no additional charge. Extra beds are available for guests aged 13 and older at a cost of 446 MOP per night. Advance request is required for extra beds.
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Age Requirements
Check-in available for guests aged 18 and above
Front Desk Services
Front desk available, 24-hour
Identification
Guests must present valid identification (e.g., ID card, passport) for check-in.
Children And Extra Bed Policy
Children of all ages are allowed to stay at the hotel.Extra bed charges: Ages 0 to 1 (crib): free. Ages 0 to -1 (extra bed): 446.2 MOP per night.
Dining
Breakfast is provided. The breakfast is served as `Buffet` style.Featuring `Buffet` cuisine.Breakfast serving hours are: 06:30 to 10:30 on every day; Child breakfast policy: Age:0 to 5 breakfast free of charge. Age:6 to 12 breakfast price is 130.9 MOP. Age:13 to 17 breakfast price is 261.8 MOP. Breakfast price is 261.8 MOP.
Fees
The deposit will be charged for each night.The deposit amount is 1000 MOP.The deposit will be refunded on the same day.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Activities
Swimming pool
Garden
Pool indoor
Pool outdoor
Pool (Indoor)
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Water Park
Services
Dry cleaning
Housekeeping
Banquet facilities
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Kids club
Poolside bar
Breakfast in the room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Parking
Parking
Area Shuttle (free)
Parking Onsite
Internet
Free wi-fi