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Andaz Macau, By Hyatt

From

US$127

/ night

Andaz Macau, By Hyatt - Image 1

Andaz Macau, By Hyatt - Image 2

Andaz Macau, By Hyatt - Image 3

Andaz Macau, By Hyatt - Image 4

Andaz Macau, By Hyatt - Image 5

Select dates to see prices and availability

From

US$127

/ night

About this property

Luxury hotel with indoor and outdoor pools, a complimentary water park, and dining options including 24-hour room service.

Location

COTAI, Nascente da Avenida Marginal Flor de Lótus e a Sul da Estrada da Baía de Nossa Senhora da Esperança, Macau SAR

More location info

Room options

5

1 King Bed (High Floor)

Room details

1 Extra-Large Double Bed

Sleeps 2

377 ft²

Air Conditioning

Safety Deposit Box

Private Bathroom

5

2 Twin Beds (High Floor)

Room details

2 Single Beds

Sleeps 2

377 ft²

Air Conditioning

Safety Deposit Box

Private Bathroom

5

2 Twin Beds

Room details

2 Single Beds

Sleeps 2

377 ft²

Air Conditioning

Safety Deposit Box

Private Bathroom

5

1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 2

377 ft²

Air Conditioning

Safety Deposit Box

Private Bathroom

7

Andaz Suite

Room details

1 Extra-Large Double Bed

Sleeps 2

732 ft²

Air Conditioning

Safety Deposit Box

Private Bathroom

6

Andaz Studio

Room details

1 Extra-Large Double Bed

Sleeps 2

624 ft²

Air Conditioning

Safety Deposit Box

Private Bathroom

5

2 Twin Beds with Balcony

Room details

2 Single Beds

Sleeps 2

517 ft²

Balcony

Air Conditioning

Safety Deposit Box

Private Bathroom

Guest reviews of Andaz Macau, By Hyatt

9.2

Superb

Based on 3,405 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Andaz Macau, By Hyatt earns strong praise for exceptionally friendly, thoughtful service and very clean, modern rooms, with family‑friendly touches, complimentary minibar perks, a lounge with snacks, and access to Galaxy’s resort facilities via shuttle.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Andaz Macau, By Hyatt earns strong praise for exceptionally friendly, thoughtful service and very clean, modern rooms, with family‑friendly touches, complimentary minibar perks, a lounge with snacks, and access to Galaxy’s resort facilities via shuttle.

Several reviews note the location is a bit removed from the main Galaxy complex and Cotai Strip, making walks longer and reliance on shuttles common. Room feedback is positive overall but mentions occasional small layouts, less satisfying views, and noise or air‑conditioning inconsistencies. Breakfast is frequently enjoyed, though on-site dining is limited and queues can form at busy times. Expect a polished, service-led stay that suits families and leisure travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the indoor pool, well-equipped gym, lounge with complimentary snacks/drinks, and free in-room minibar; access to Galaxy’s Grand Resort Deck and wave pool via shuttle is a highlight. A few note limited on-site venues and distance to the main pool deck.

Related guest reviews

10

HYESUNG

1 Nov 2025

·

Stayed 3 nights

갤럭시 호텔과 고민 중에 골랐어요! 장점은 합리적인 가격! 그리고 카페트가 아니여서 아이들이 놀기에 좋았어요! 청소를 진짜진짜 깨끗하게 해주세요! 깔끔떠는 성격이라 바닥을 다시 닦았는데.. 먼지도 없고 아주 깨끗했어요! 그랜드덱까지도 멀다는 생각 못했어요ㅎㅎ 아이들 유모차에 태워서 구경하면서 걸었구요! 조식도 깔끔하고 맛있었어요! 조레스토랑들도 다 멋있었구 깨끗했구요! 하나 아쉬운 점이.. 뷰가 별로 안 좋더라구요..아기들 생일파티 할꺼라고 뷰 좋은 곳 부탁드렸는데.. 무슨 공사장같은 ㅠㅠㅋㅋ.. 그것 하나빼곤 다 마음에 들었어요!! 아 그랜드덱에 각 호텔 통장은 못 들어가요. 반얀트리나 갤럭시 수영장이나.. 근데 어차피 그것말고도 놀 곳이 많아서 상관은 없는거같아요ㅎㅎ

갤럭시 호텔과 고민 중에 골랐어요! 장점은 합리적인 가격! 그리고 카페트가 아니여서 아이들이 놀기에 좋았어요! 청소를 진짜진짜 깨끗하게 해주세요! 깔끔떠는 성격이라 바닥을 다시 닦았는데.. 먼지도 없고 아주 깨끗했어요! 그랜드덱까지도 멀다는 생각 못했어요ㅎㅎ 아이들 유모차에 태워서 구경하면서 걸었구요! 조식도 깔끔하고 맛있었어요! 조레스토랑들도 다 멋있었구 깨끗했구요! 하나 아쉬운 점이.. 뷰가 별로 안 좋더라구요..아기들 생일파티 할꺼라고 뷰 좋은 곳 부탁드렸는데.. 무슨 공사장같은 ㅠㅠㅋㅋ.. 그것 하나빼곤 다 마음에 들었어요!! 아 그랜드덱에 각 호텔 통장은 못 들어가요. 반얀트리나 갤럭시 수영장이나.. 근데 어차피 그것말고도 놀 곳이 많아서 상관은 없는거같아요ㅎㅎ

10

Grace

23 May 2024

·

Stayed 2 nights

Great experience in both service and facilities.

Great experience in both service and facilities.

10

Chi Fai Philip

28 Jun 2024

·

Stayed 1 night

酒店在銀河國際會議中心樓上，和銀河酒店有少許距離，想坐免費穿梭巴士來回關口等地要先坐酒店專車到銀河酒店，不過酒店專車發車相當頻密，不用等太長時間。因為酒店獨立於銀河酒店群，所以沒有娛樂場，只有酒廊、餐廳、酒吧各一間，要找娛樂或其他美食便要去其他地方。酒店在2023年開業，是一間非常新的酒店，酒店員工充足和有禮貌，會主助替住客拉行李；客房寬敞，設備齊全和先進，房內有免費迷你酒吧，酒廊則提供免費堅果、曲奇和飯料。酒店設有室內恆溫泳池和健身中心，住客也可以免費使用天浪濤園；酒店餐廳自助早餐食物和飲料種類多樣和有水準。整身來說，酒店值得五星級的評分，入住該酒店是物有所值的。

酒店在銀河國際會議中心樓上，和銀河酒店有少許距離，想坐免費穿梭巴士來回關口等地要先坐酒店專車到銀河酒店，不過酒店專車發車相當頻密，不用等太長時間。因為酒店獨立於銀河酒店群，所以沒有娛樂場，只有酒廊、餐廳、酒吧各一間，要找娛樂或其他美食便要去其他地方。酒店在2023年開業，是一間非常新的酒店，酒店員工充足和有禮貌，會主助替住客拉行李；客房寬敞，設備齊全和先進，房內有免費迷你酒吧，酒廊則提供免費堅果、曲奇和飯料。酒店設有室內恆溫泳池和健身中心，住客也可以免費使用天浪濤園；酒店餐廳自助早餐食物和飲料種類多樣和有水準。整身來說，酒店值得五星級的評分，入住該酒店是物有所值的。

10

Tsz Hong

4 Apr 2025

·

Stayed 1 night

Well, there are a lot to say! First, The checkin is smooth and no waiting for the room plus you have a lounge for ALL resident to have some refreshment while waiting. The receptionist is really kind and helpful, which would ask you things of your journey; not those indifferent staff. For the room, it has a free mini-bar (and a whole pack of snacks) and very decent amenities which are incomparable from other hotel!! They provided you with steam mask and glasses wipe while you are out, with filled amenities which is quite caring. Everything so far so good! Important things to be noticed: -All Room with Balcony must located on 8/F, which is lowest among all residents rooms. Checkin Lobby on 6/F. -Room have earplugs provided, Shaver and shower cap etc. -Swimming Pool is around 15m (officially claimed 19m) for swim as there is few meters that are too shallow to swim. There are around 6-8 people at the time of 9-930pm. -Gym room have adequate equipments for training, not only dumbbells and running machine. -Checkin slightly Earlier (14:00-14:30) during holiday to prevent long quene.

Well, there are a lot to say! First, The checkin is smooth and no waiting for the room plus you have a lounge for ALL resident to have some refreshment while waiting. The receptionist is really kind and helpful, which would ask you things of your journey; not those indifferent staff. For the room, it has a free mini-bar (and a whole pack of snacks) and very decent amenities which are incomparable from other hotel!! They provided you with steam mask and glasses wipe while you are out, with filled amenities which is quite caring. Everything so far so good! Important things to be noticed: -All Room with Balcony must located on 8/F, which is lowest among all residents rooms. Checkin Lobby on 6/F. -Room have earplugs provided, Shaver and shower cap etc. -Swimming Pool is around 15m (officially claimed 19m) for swim as there is few meters that are too shallow to swim. There are around 6-8 people at the time of 9-930pm. -Gym room have adequate equipments for training, not only dumbbells and running machine. -Checkin slightly Earlier (14:00-14:30) during holiday to prevent long quene.

10

SHUCHIN

1 Oct 2025

·

Stayed 1 night

設施很棒、會再推薦的飯店

設施很棒、會再推薦的飯店

10

SIHYUNG

14 May 2025

·

Stayed 3 nights

This was my first time visiting Macau and staying at another hotel and Andaz. I had a bad memory at the first hotel and moved to Andaz, but thanks to the clean room and friendly service, I was able to return with only good memories of Macau. I would like to especially thank "Yannie" and "Alex" for their kind explanations when checking in and for upgrading the room so that I could only have good memories. I would also like to thank "Justin" for having so much fun with my kids at the indoor pool. Because of the great facilities and friendly staff, I will definitely choose Andaz again the next time I visit Macau.

This was my first time visiting Macau and staying at another hotel and Andaz. I had a bad memory at the first hotel and moved to Andaz, but thanks to the clean room and friendly service, I was able to return with only good memories of Macau. I would like to especially thank "Yannie" and "Alex" for their kind explanations when checking in and for upgrading the room so that I could only have good memories. I would also like to thank "Justin" for having so much fun with my kids at the indoor pool. Because of the great facilities and friendly staff, I will definitely choose Andaz again the next time I visit Macau.

10

pinpin

13 Sept 2024

·

Stayed 2 nights

優點： 1員工服務非常好，每天都可以收到小卡，以及小禮物.小拖鞋非常可愛，小朋友非常喜歡.是很驚喜.有小朋友還可以免費加床！ 2有天浪及童樂園可以免費玩，是有小朋友的好去處.飯店內也有游泳池 3有酒廊10-19：30左右，免費提供茶點，check in/out的時候可以休息一下，非常的棒！缺點：離銀河要走一小段，但有接駁車. 不像有些酒店彼此之間也有免費接駁車. 整體：還是非常推薦，會再想去住的酒店.根本是有小朋友的最佳選擇！

優點： 1員工服務非常好，每天都可以收到小卡，以及小禮物.小拖鞋非常可愛，小朋友非常喜歡.是很驚喜.有小朋友還可以免費加床！ 2有天浪及童樂園可以免費玩，是有小朋友的好去處.飯店內也有游泳池 3有酒廊10-19：30左右，免費提供茶點，check in/out的時候可以休息一下，非常的棒！缺點：離銀河要走一小段，但有接駁車. 不像有些酒店彼此之間也有免費接駁車. 整體：還是非常推薦，會再想去住的酒店.根本是有小朋友的最佳選擇！

10

Byungwook

3 Mar 2025

·

Stayed 1 night

All steps treated me very warmly. The staffs, Justin and Eric makes me feel safe and cozy. Also, The fitness center was awesome. If I visit Macao again, I will visit here again.

All steps treated me very warmly. The staffs, Justin and Eric makes me feel safe and cozy. Also, The fitness center was awesome. If I visit Macao again, I will visit here again.

10

Kimi

2 May 2025

·

Stayed 1 night

這次入住,感謝升級了房間及送了一個蛋糕.雖然是遲了入住,但可以先寄存行李,再出去午餐回來都是剛好的.如日後可提前些更好. 服務人員態度很好,會主動介紹設施及去處~另有個小食區可提供小吃及飲品,種類不多,但可接受. 此酒店很適合親子,預訂時有備註帳篷床給小孩.床墊不是一般薄身,我覺得幾好.小孩非常開心.貼心準備多樣兒童用品.除了shuttle真的要點時間等待,或可選擇輕軌一個站到官也街. 浪淘園及童樂坊都在銀河那邊~如不搭shuttle,行去大約15mins.

這次入住,感謝升級了房間及送了一個蛋糕.雖然是遲了入住,但可以先寄存行李,再出去午餐回來都是剛好的.如日後可提前些更好. 服務人員態度很好,會主動介紹設施及去處~另有個小食區可提供小吃及飲品,種類不多,但可接受. 此酒店很適合親子,預訂時有備註帳篷床給小孩.床墊不是一般薄身,我覺得幾好.小孩非常開心.貼心準備多樣兒童用品.除了shuttle真的要點時間等待,或可選擇輕軌一個站到官也街. 浪淘園及童樂坊都在銀河那邊~如不搭shuttle,行去大約15mins.

10

KEITARO

19 Aug 2025

·

Stayed 1 night

近くでショッピングが楽しめたり、レストランも豊富なんですが、ギャラクシー全体のモールから一旦出ないと行けない場所だったので、そこだけが少しだけ不便でした。ただ、無料のシャトルバスもあるので、何とかなると思います。ホテルの施設としては凄く良いです。宿泊者は世界一長い流れるプールも使えるので、その点も良いと思います。今回、雨&雷でクローズだったので行けず、非常に残念でしたが、次回行く機会があれば嬉しいです。

近くでショッピングが楽しめたり、レストランも豊富なんですが、ギャラクシー全体のモールから一旦出ないと行けない場所だったので、そこだけが少しだけ不便でした。ただ、無料のシャトルバスもあるので、何とかなると思います。ホテルの施設としては凄く良いです。宿泊者は世界一長い流れるプールも使えるので、その点も良いと思います。今回、雨&雷でクローズだったので行けず、非常に残念でしたが、次回行く機会があれば嬉しいです。

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is consistently praised, with rooms and common areas described as very clean or spotless across many reviews.

Related guest reviews

10

Po Ling

3 Nov 2024

·

Stayed 2 nights

excellent hotel, glad that I have chosen this one. It is new and clean, with welcome drinks, snack, staff are nice and work systematically. It is under the Galaxy group so it is resourceful. Highly recommended.

excellent hotel, glad that I have chosen this one. It is new and clean, with welcome drinks, snack, staff are nice and work systematically. It is under the Galaxy group so it is resourceful. Highly recommended.

8

wing yiu eric

17 Dec 2025

·

Stayed 2 nights

一塵不染做到, 樓房服務細心、有禮

一塵不染做到, 樓房服務細心、有禮

10

Tuen

1 Oct 2024

·

Stayed 1 night

房間很整潔，舒服

房間很整潔，舒服

10

HyeonJin

29 Jan 2026

·

Stayed 3 nights

엄청나게 깨끗하고 서비스도 좋아씁니다. 만점입니다. 단, 다른 호텔에 비해 외곽인 점이 좀 아쉬워요. 그래도 돈키는 가깝습니다.

엄청나게 깨끗하고 서비스도 좋아씁니다. 만점입니다. 단, 다른 호텔에 비해 외곽인 점이 좀 아쉬워요. 그래도 돈키는 가깝습니다.

10

yuka

28 Aug 2025

·

Stayed 1 night

綺麗で行き届いてました。自身が一時退室した時に、清掃してあり、素敵なメッセージが残してありました。多数旅行してきましたが、こんなに素敵なホテルは初めてです。ホスピタリティに感動しました。お値段以上！でした😇

綺麗で行き届いてました。自身が一時退室した時に、清掃してあり、素敵なメッセージが残してありました。多数旅行してきましたが、こんなに素敵なホテルは初めてです。ホスピタリティに感動しました。お値段以上！でした😇

10

eunhye

14 Feb 2026

·

Stayed 4 nights

객실깨끗

객실깨끗

10

JIYOUNG

22 Dec 2025

·

Stayed 4 nights

객실이 깨끗하고 직원들이 매우 친절해요 조식도 맛있어요

객실이 깨끗하고 직원들이 매우 친절해요 조식도 맛있어요

10

Djana

11 Sept 2025

·

Stayed 1 night

All was fantastic. The best experience so far a short trip to Macao. Great and friendly staff. Easy checking, no hassle, no long wait, things were new and clean, requested amenities were provided. You can’t go wrong staying at this Andaz hotel.

All was fantastic. The best experience so far a short trip to Macao. Great and friendly staff. Easy checking, no hassle, no long wait, things were new and clean, requested amenities were provided. You can’t go wrong staying at this Andaz hotel.

10

Tuen

28 Mar 2025

·

Stayed 2 nights

整洁，方便又舒服

整洁，方便又舒服

10

jisook

6 Jun 2025

·

Stayed 1 night

청소 상태도 매우 깨끗하고 서비스도 매우 훌륭했습니다..다음번에도 다시 방문할 예정입니다.

청소 상태도 매우 깨끗하고 서비스도 매우 훌륭했습니다..다음번에도 다시 방문할 예정입니다.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, though some guests found them compact with disappointing views. Several report weak soundproofing or loud/unstable A/C.

Related guest reviews

10

HYESUNG

1 Nov 2025

·

Stayed 3 nights

갤럭시 호텔과 고민 중에 골랐어요! 장점은 합리적인 가격! 그리고 카페트가 아니여서 아이들이 놀기에 좋았어요! 청소를 진짜진짜 깨끗하게 해주세요! 깔끔떠는 성격이라 바닥을 다시 닦았는데.. 먼지도 없고 아주 깨끗했어요! 그랜드덱까지도 멀다는 생각 못했어요ㅎㅎ 아이들 유모차에 태워서 구경하면서 걸었구요! 조식도 깔끔하고 맛있었어요! 조레스토랑들도 다 멋있었구 깨끗했구요! 하나 아쉬운 점이.. 뷰가 별로 안 좋더라구요..아기들 생일파티 할꺼라고 뷰 좋은 곳 부탁드렸는데.. 무슨 공사장같은 ㅠㅠㅋㅋ.. 그것 하나빼곤 다 마음에 들었어요!! 아 그랜드덱에 각 호텔 통장은 못 들어가요. 반얀트리나 갤럭시 수영장이나.. 근데 어차피 그것말고도 놀 곳이 많아서 상관은 없는거같아요ㅎㅎ

갤럭시 호텔과 고민 중에 골랐어요! 장점은 합리적인 가격! 그리고 카페트가 아니여서 아이들이 놀기에 좋았어요! 청소를 진짜진짜 깨끗하게 해주세요! 깔끔떠는 성격이라 바닥을 다시 닦았는데.. 먼지도 없고 아주 깨끗했어요! 그랜드덱까지도 멀다는 생각 못했어요ㅎㅎ 아이들 유모차에 태워서 구경하면서 걸었구요! 조식도 깔끔하고 맛있었어요! 조레스토랑들도 다 멋있었구 깨끗했구요! 하나 아쉬운 점이.. 뷰가 별로 안 좋더라구요..아기들 생일파티 할꺼라고 뷰 좋은 곳 부탁드렸는데.. 무슨 공사장같은 ㅠㅠㅋㅋ.. 그것 하나빼곤 다 마음에 들었어요!! 아 그랜드덱에 각 호텔 통장은 못 들어가요. 반얀트리나 갤럭시 수영장이나.. 근데 어차피 그것말고도 놀 곳이 많아서 상관은 없는거같아요ㅎㅎ

2

youngsin

21 Feb 2025

·

Stayed 1 night

방이 너무 작고 위치가 동떨어졌어요

방이 너무 작고 위치가 동떨어졌어요

8

Chung Mao

10 Jul 2025

·

Stayed 2 nights

飯店不在主要銀河的八棟建築物之內，且連接的空橋設施尚未建好，所以你會有很大的機會需要穿著游泳衣穿過外面大馬路到達主樓，這點極為不便。入住時間表訂三點，但因遊客多人手少，三點半能拿到房間就不錯了。房間比想像中小，像香港的飯店而不像銀河其他飯店的房間，備品用得相當好，尤其是拖鞋

飯店不在主要銀河的八棟建築物之內，且連接的空橋設施尚未建好，所以你會有很大的機會需要穿著游泳衣穿過外面大馬路到達主樓，這點極為不便。入住時間表訂三點，但因遊客多人手少，三點半能拿到房間就不錯了。房間比想像中小，像香港的飯店而不像銀河其他飯店的房間，備品用得相當好，尤其是拖鞋

6

eunsung

16 May 2024

·

Stayed 1 night

신상이라 코지한게 나쁘지 않았지만 객실이 좀 콤팩트한게 아쉬웠어요. 갤럭시호텔 야외수영장을 무료로 이용할 수 있던 것도 플러스였는데 다만 코타이스트립과 거리가 있는게 제일 아쉬웠어요.

신상이라 코지한게 나쁘지 않았지만 객실이 좀 콤팩트한게 아쉬웠어요. 갤럭시호텔 야외수영장을 무료로 이용할 수 있던 것도 플러스였는데 다만 코타이스트립과 거리가 있는게 제일 아쉬웠어요.

10

DOSUNG

9 Apr 2025

·

Stayed 1 night

방 뷰는 꽝이었지만, 그외 나머지는 너무 좋았어요. 시설이 깨끗하고 인테리어가 이쁘게 잘 되어있어요. 아이들하고 묵기엔 최고의 선택! 미니바 한번 무료

방 뷰는 꽝이었지만, 그외 나머지는 너무 좋았어요. 시설이 깨끗하고 인테리어가 이쁘게 잘 되어있어요. 아이들하고 묵기엔 최고의 선택! 미니바 한번 무료

10

ANGELINA

22 Dec 2025

·

Stayed 2 nights

The staffs were friendly, child friendly hotels and super spacious bed and room. Highly recommend!!

The staffs were friendly, child friendly hotels and super spacious bed and room. Highly recommend!!

8

Wilford Yin Tung

22 Dec 2025

·

Stayed 1 night

房間比較嘈吵，隔音比較差，冷氣溫度不穩定

房間比較嘈吵，隔音比較差，冷氣溫度不穩定

8

Hok Fai

24 Dec 2024

·

Stayed 1 night

Checking in during peak holiday season, I found the process to be acceptable, and the staff were very helpful. I've booked a room with breakfast included, having stayed at over 50 four and five-star hotels before. This experience is currently the top rating I've given so far. While the hotel's overall quality met my expectations, there was one significant issue that needed attention. The air conditioning in our room was extremely loud - almost intolerable as a white noise. Unfortunately, this made it difficult for us to get a good night's sleep, and we were both kept awake by the constant hum of the AC.

Checking in during peak holiday season, I found the process to be acceptable, and the staff were very helpful. I've booked a room with breakfast included, having stayed at over 50 four and five-star hotels before. This experience is currently the top rating I've given so far. While the hotel's overall quality met my expectations, there was one significant issue that needed attention. The air conditioning in our room was extremely loud - almost intolerable as a white noise. Unfortunately, this made it difficult for us to get a good night's sleep, and we were both kept awake by the constant hum of the AC.

10

Yavini

26 Dec 2025

·

Stayed 2 nights

Stunning hotel. Excellent service. Complimentary gift on arrival. Wireless charging in the rooms. Beautiful bathrooms.

Stunning hotel. Excellent service. Complimentary gift on arrival. Wireless charging in the rooms. Beautiful bathrooms.

10

SYLVESTER

12 Aug 2024

·

Stayed 2 nights

The check in staff Mandy Ma is friendly n helpful.As it is an anniversary celebration,she upgraded us to a suite room.Checked in is fast n smooth.Check in on 6th floor.Room facing construction, soundproofing not too good still got noises in morning

The check in staff Mandy Ma is friendly n helpful.As it is an anniversary celebration,she upgraded us to a suite room.Checked in is fast n smooth.Check in on 6th floor.Room facing construction, soundproofing not too good still got noises in morning

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AI-generated summary based on recent guest reviews

Service

Service is widely described as warm, attentive, and proactive, with thoughtful touches like gifts and personalized notes and quick handling of requests. Check-in is generally smooth but can be slow or delayed at busy times.

Related guest reviews

10

Jenny

7 Sept 2024

·

Stayed 1 night

由落車⼀刻開始，就已經有服務員幫手拉行李，接住帶到升降機，由另一位服務員帶到接待處，整個辦理入住過程都很細心服務員Rudy ,Hailey仲有Amber ，溫柔細心介紹酒店的服務，健身室和泳池開放，她們的笑容很好，帶給我很溫暖的感覺，很棒的酒店，服務很貼心。

由落車⼀刻開始，就已經有服務員幫手拉行李，接住帶到升降機，由另一位服務員帶到接待處，整個辦理入住過程都很細心服務員Rudy ,Hailey仲有Amber ，溫柔細心介紹酒店的服務，健身室和泳池開放，她們的笑容很好，帶給我很溫暖的感覺，很棒的酒店，服務很貼心。

10

tsz cheuk

15 Sept 2025

·

Stayed 1 night

服務人員印象令人深刻，要求的服務很快就能處理

服務人員印象令人深刻，要求的服務很快就能處理

10

yuka

28 Aug 2025

·

Stayed 1 night

綺麗で行き届いてました。自身が一時退室した時に、清掃してあり、素敵なメッセージが残してありました。多数旅行してきましたが、こんなに素敵なホテルは初めてです。ホスピタリティに感動しました。お値段以上！でした😇

綺麗で行き届いてました。自身が一時退室した時に、清掃してあり、素敵なメッセージが残してありました。多数旅行してきましたが、こんなに素敵なホテルは初めてです。ホスピタリティに感動しました。お値段以上！でした😇

10

Lai Ping

30 Nov 2025

·

Stayed 1 night

Excellent service

Excellent service

10

TOMOAKI

28 Aug 2025

·

Stayed 3 nights

スタッフの方が非常に丁寧に対応下さり感謝です。香港までのバスの行き方や、台風接近していた時期はの交通アクセスなど。非常に清潔なホテルで、happy Hourでのワインや軽食も大変楽しかったです。

スタッフの方が非常に丁寧に対応下さり感謝です。香港までのバスの行き方や、台風接近していた時期はの交通アクセスなど。非常に清潔なホテルで、happy Hourでのワインや軽食も大変楽しかったです。

10

Djana

11 Sept 2025

·

Stayed 1 night

All was fantastic. The best experience so far a short trip to Macao. Great and friendly staff. Easy checking, no hassle, no long wait, things were new and clean, requested amenities were provided. You can’t go wrong staying at this Andaz hotel.

All was fantastic. The best experience so far a short trip to Macao. Great and friendly staff. Easy checking, no hassle, no long wait, things were new and clean, requested amenities were provided. You can’t go wrong staying at this Andaz hotel.

10

Wai Ling

14 Sept 2025

·

Stayed 1 night

真的非常好，因為前一晚是住其他酒店，高下立見！人文氣息重，裝修擺設處處體現端莊精致。每個服務人員盡心盡力、親切友善，讓我非常動容！

真的非常好，因為前一晚是住其他酒店，高下立見！人文氣息重，裝修擺設處處體現端莊精致。每個服務人員盡心盡力、親切友善，讓我非常動容！

10

Yavini

26 Dec 2025

·

Stayed 2 nights

Stunning hotel. Excellent service. Complimentary gift on arrival. Wireless charging in the rooms. Beautiful bathrooms.

Stunning hotel. Excellent service. Complimentary gift on arrival. Wireless charging in the rooms. Beautiful bathrooms.

10

Solip

3 Feb 2026

·

Stayed 1 night

직원든도 너무 다 친절하고 숙소 퀼리티도 가격대비 완전 만족했어요! 강추합니다

직원든도 너무 다 친절하고 숙소 퀼리티도 가격대비 완전 만족했어요! 강추합니다

10

seokun

5 Nov 2025

·

Stayed 2 nights

지은지 얼마 안되서 정말 깨끗했고, 직원분들이 정말정말 친절했어요. 필요한 순간에 항상 지켜보고 있다가 도움 주셨어요.

지은지 얼마 안되서 정말 깨끗했고, 직원분들이 정말정말 친절했어요. 필요한 순간에 항상 지켜보고 있다가 도움 주셨어요.

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AI-generated summary based on recent guest reviews

Location

Location feedback is mixed: some find it convenient (e.g., near light rail or shopping), but many note it’s set a bit apart from the main Galaxy/Cotai areas, so shuttles are frequently used.

Related guest reviews

8

Chung Mao

10 Jul 2025

·

Stayed 2 nights

飯店不在主要銀河的八棟建築物之內，且連接的空橋設施尚未建好，所以你會有很大的機會需要穿著游泳衣穿過外面大馬路到達主樓，這點極為不便。入住時間表訂三點，但因遊客多人手少，三點半能拿到房間就不錯了。房間比想像中小，像香港的飯店而不像銀河其他飯店的房間，備品用得相當好，尤其是拖鞋

飯店不在主要銀河的八棟建築物之內，且連接的空橋設施尚未建好，所以你會有很大的機會需要穿著游泳衣穿過外面大馬路到達主樓，這點極為不便。入住時間表訂三點，但因遊客多人手少，三點半能拿到房間就不錯了。房間比想像中小，像香港的飯店而不像銀河其他飯店的房間，備品用得相當好，尤其是拖鞋

10

Ka Chun

22 Dec 2025

·

Stayed 1 night

價格適中.地理位置優越.

價格適中.地理位置優越.

6

eunsung

16 May 2024

·

Stayed 1 night

신상이라 코지한게 나쁘지 않았지만 객실이 좀 콤팩트한게 아쉬웠어요. 갤럭시호텔 야외수영장을 무료로 이용할 수 있던 것도 플러스였는데 다만 코타이스트립과 거리가 있는게 제일 아쉬웠어요.

신상이라 코지한게 나쁘지 않았지만 객실이 좀 콤팩트한게 아쉬웠어요. 갤럭시호텔 야외수영장을 무료로 이용할 수 있던 것도 플러스였는데 다만 코타이스트립과 거리가 있는게 제일 아쉬웠어요.

8

??

19 Sept 2024

·

Stayed 2 nights

갤럭시그룹이어서 그랜드리조트데크를 이용할 수 있어서 좋았고, 신상호텔이어서 아주 깨끗했습니다. 그랜드 리조트데크를 갈때 혹은 공항갈때 교통은 갤럭시 호텔까지 가야해서 셔틀을 타고 이동해야 합니다. 조식부페는 좋았지만 다른 쇼핑센터나 음식점은 없어서 갤럭시 호텔쪽으로 가야합니다. 안다즈 마카오에서 메리어트까지 지하 등 연결되는 통로가 생기면 좋을것 같습니다.

갤럭시그룹이어서 그랜드리조트데크를 이용할 수 있어서 좋았고, 신상호텔이어서 아주 깨끗했습니다. 그랜드 리조트데크를 갈때 혹은 공항갈때 교통은 갤럭시 호텔까지 가야해서 셔틀을 타고 이동해야 합니다. 조식부페는 좋았지만 다른 쇼핑센터나 음식점은 없어서 갤럭시 호텔쪽으로 가야합니다. 안다즈 마카오에서 메리어트까지 지하 등 연결되는 통로가 생기면 좋을것 같습니다.

10

HyeonJin

29 Jan 2026

·

Stayed 3 nights

엄청나게 깨끗하고 서비스도 좋아씁니다. 만점입니다. 단, 다른 호텔에 비해 외곽인 점이 좀 아쉬워요. 그래도 돈키는 가깝습니다.

엄청나게 깨끗하고 서비스도 좋아씁니다. 만점입니다. 단, 다른 호텔에 비해 외곽인 점이 좀 아쉬워요. 그래도 돈키는 가깝습니다.

10

Wai Hung

28 Sept 2024

·

Stayed 1 night

新酒店舒適，環境優美，接駁巴士到銀河一期，唯獨酒店沒有直巴到港珠澳口岸

新酒店舒適，環境優美，接駁巴士到銀河一期，唯獨酒店沒有直巴到港珠澳口岸

10

Tony

21 Jun 2024

·

Stayed 1 night

這裡在單軌站（路氹西）旁非常方便，房間非常乾淨闊落，還有很多免費的飲品，令整個體驗物超所值，另外這裡的自助早餐，十分推介，每樣食物味道很不錯，絕對不是否般貨色。

這裡在單軌站（路氹西）旁非常方便，房間非常乾淨闊落，還有很多免費的飲品，令整個體驗物超所值，另外這裡的自助早餐，十分推介，每樣食物味道很不錯，絕對不是否般貨色。

10

KEITARO

19 Aug 2025

·

Stayed 1 night

近くでショッピングが楽しめたり、レストランも豊富なんですが、ギャラクシー全体のモールから一旦出ないと行けない場所だったので、そこだけが少しだけ不便でした。ただ、無料のシャトルバスもあるので、何とかなると思います。ホテルの施設としては凄く良いです。宿泊者は世界一長い流れるプールも使えるので、その点も良いと思います。今回、雨&雷でクローズだったので行けず、非常に残念でしたが、次回行く機会があれば嬉しいです。

近くでショッピングが楽しめたり、レストランも豊富なんですが、ギャラクシー全体のモールから一旦出ないと行けない場所だったので、そこだけが少しだけ不便でした。ただ、無料のシャトルバスもあるので、何とかなると思います。ホテルの施設としては凄く良いです。宿泊者は世界一長い流れるプールも使えるので、その点も良いと思います。今回、雨&雷でクローズだったので行けず、非常に残念でしたが、次回行く機会があれば嬉しいです。

8

da

3 Feb 2025

·

Stayed 3 nights

처음가는 분들이면 위치가 애매하다고 할수 있는데요. 며칠 지내본 봐로. ㅎ길만 익숙해지면 다른 메이저 호텔들과 멀진 않습니다. 시설 깔끔하고 좋아요. 이벤트 많이하고 스텝들도 친잘해여

처음가는 분들이면 위치가 애매하다고 할수 있는데요. 며칠 지내본 봐로. ㅎ길만 익숙해지면 다른 메이저 호텔들과 멀진 않습니다. 시설 깔끔하고 좋아요. 이벤트 많이하고 스텝들도 친잘해여

10

Maggie

13 Sept 2024

·

Stayed 4 nights

The hotel was very new and modern. Everyone tried their best to make us feel comfortable. It was affordable comparing to other hotels. The location was a bit far from the rest and hopefully they will provide shuttle buses to other areas.

The hotel was very new and modern. Everyone tried their best to make us feel comfortable. It was affordable comparing to other hotels. The location was a bit far from the rest and hopefully they will provide shuttle buses to other areas.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised as tasty and varied, and the lounge/bar are enjoyed. However, on-site dining choices are limited and queues can occur at peak times; one guest noted no breakfast discount when adding on.

Related guest reviews

10

Chinyi

27 Aug 2024

·

Stayed 3 nights

第一次帶二個女兒，體驗澳門安達市酒店，雖然房間不像其他飯店空間這麼大，但實際上非常舒服跟舒適，尤其其貼心服務，令人印象深刻，從入住細心介紹，到每日開夜床，甚至最後辦理退房，處處充滿驚喜！謝謝大堂服務人員 Yolanda c 及Keneth的服務，讓女兒留下最棒的回憶！另外，特地推薦，飯店廚薈星期六日的自助早午餐，食物的美味令人驚艷，尤其紅白酒跟新鮮海鮮，讓人印象深刻！但讓人驚艷的是桌邊服務，謝謝8/25午餐服務我們的Eason，因為你的服務讓我們用餐體驗提升一個檔次！最後，一定要推薦飯店酒吧，今天的調酒師是曾經來過台灣留學的帥哥，今天幫我們準備很多令人驚艷的調酒，讓我們旅程最後一晚，留下美好記憶！

第一次帶二個女兒，體驗澳門安達市酒店，雖然房間不像其他飯店空間這麼大，但實際上非常舒服跟舒適，尤其其貼心服務，令人印象深刻，從入住細心介紹，到每日開夜床，甚至最後辦理退房，處處充滿驚喜！謝謝大堂服務人員 Yolanda c 及Keneth的服務，讓女兒留下最棒的回憶！另外，特地推薦，飯店廚薈星期六日的自助早午餐，食物的美味令人驚艷，尤其紅白酒跟新鮮海鮮，讓人印象深刻！但讓人驚艷的是桌邊服務，謝謝8/25午餐服務我們的Eason，因為你的服務讓我們用餐體驗提升一個檔次！最後，一定要推薦飯店酒吧，今天的調酒師是曾經來過台灣留學的帥哥，今天幫我們準備很多令人驚艷的調酒，讓我們旅程最後一晚，留下美好記憶！

10

keizo

16 Nov 2024

·

Stayed 2 nights

The staff was friendly, and the rooms were excellent. I also recommend the breakfast buffet!

The staff was friendly, and the rooms were excellent. I also recommend the breakfast buffet!

10

Hyunho

8 Jan 2026

·

Stayed 3 nights

조식이 아쉬웠으나 객실 등 서비스는 만족

조식이 아쉬웠으나 객실 등 서비스는 만족

10

JIYOUNG

22 Dec 2025

·

Stayed 4 nights

객실이 깨끗하고 직원들이 매우 친절해요 조식도 맛있어요

객실이 깨끗하고 직원들이 매우 친절해요 조식도 맛있어요

10

hoiyun

24 Dec 2024

·

Stayed 1 night

-沒有太多餐飲地方

-沒有太多餐飲地方

10

TOMOAKI

28 Aug 2025

·

Stayed 3 nights

スタッフの方が非常に丁寧に対応下さり感謝です。香港までのバスの行き方や、台風接近していた時期はの交通アクセスなど。非常に清潔なホテルで、happy Hourでのワインや軽食も大変楽しかったです。

スタッフの方が非常に丁寧に対応下さり感謝です。香港までのバスの行き方や、台風接近していた時期はの交通アクセスなど。非常に清潔なホテルで、happy Hourでのワインや軽食も大変楽しかったです。

10

Justin

17 Dec 2024

·

Stayed 2 nights

Very clean new hotel with reasionable price. Breakfast is somthing you should not miss!

Very clean new hotel with reasionable price. Breakfast is somthing you should not miss!

10

Kimi

2 May 2025

·

Stayed 1 night

這次入住,感謝升級了房間及送了一個蛋糕.雖然是遲了入住,但可以先寄存行李,再出去午餐回來都是剛好的.如日後可提前些更好. 服務人員態度很好,會主動介紹設施及去處~另有個小食區可提供小吃及飲品,種類不多,但可接受. 此酒店很適合親子,預訂時有備註帳篷床給小孩.床墊不是一般薄身,我覺得幾好.小孩非常開心.貼心準備多樣兒童用品.除了shuttle真的要點時間等待,或可選擇輕軌一個站到官也街. 浪淘園及童樂坊都在銀河那邊~如不搭shuttle,行去大約15mins.

這次入住,感謝升級了房間及送了一個蛋糕.雖然是遲了入住,但可以先寄存行李,再出去午餐回來都是剛好的.如日後可提前些更好. 服務人員態度很好,會主動介紹設施及去處~另有個小食區可提供小吃及飲品,種類不多,但可接受. 此酒店很適合親子,預訂時有備註帳篷床給小孩.床墊不是一般薄身,我覺得幾好.小孩非常開心.貼心準備多樣兒童用品.除了shuttle真的要點時間等待,或可選擇輕軌一個站到官也街. 浪淘園及童樂坊都在銀河那邊~如不搭shuttle,行去大約15mins.

10

JEAN PIERRE

27 Oct 2024

·

Stayed 1 night

Kids friendly and nice restaurant

Kids friendly and nice restaurant

10

Sangchul

23 Sept 2024

·

Stayed 2 nights

All of them are very kind and helful. Cleaning is also wonderful and for baby , they supplied for baby products. But there is not enough restaurants nearby. Breakfast was nice but there are long que to enter and wait for coffee.

All of them are very kind and helful. Cleaning is also wonderful and for baby , they supplied for baby products. But there is not enough restaurants nearby. Breakfast was nice but there are long que to enter and wait for coffee.

Was this helpful?

AI-generated summary based on recent guest reviews

10

Chun Yip Henry

20 Jun 2026

·

Stayed 1 night

everything was great

everything was great

10

Tak Kuen

15 Jun 2026

·

Stayed 1 night

The room was clean and good services in some enquiries.

The room was clean and good services in some enquiries.

10

Xiaojing

11 Jun 2026

·

Stayed 1 night

The hotel has great service and everything feels high quality and polished. The lounge is a bit underwhelming though.

The hotel has great service and everything feels high quality and polished. The lounge is a bit underwhelming though.

10

Celia

11 Apr 2026

·

Stayed 1 night

Really nice hotel.

Really nice hotel.

10

Mable

14 Mar 2026

·

Stayed 1 night

Been here couple times now Everyone is super friendly Hotel is clean and organized

Been here couple times now Everyone is super friendly Hotel is clean and organized

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs about Andaz Macau, By Hyatt

Is parking available at the hotel?

Complimentary parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is provided, served daily from 06:30 to 10:30. Breakfast is complimentary for children aged 0 to 5, while children aged 6 to 12 are charged 130.9 MOP, and those aged 13 to 17 are charged 261.8 MOP.

Are pets allowed at the hotel?

Pets are not allowed at the hotel, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is available from 15:00, and check-out must be completed by 11:00. Early check-in and late check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific room accessibility features may vary.

Where is the hotel located in relation to key attractions?

The hotel is located in Cotai, connected to the convention center and close to attractions such as SkyCab, Caesars Golf Macau, City of Dreams, and Shoppes at Venetian. It is also near family-friendly activities like Studio City Water Park and Coloane Karting Track.

Does the hotel have a swimming pool?

Yes, the hotel features both indoor and outdoor swimming pools, with operational hours varying by season.

What are the policies for children staying at the hotel?

Children of all ages are welcome to stay at the hotel. Children aged 0 to 1 can stay for free.

Are extra beds or cribs available for guests?

The hotel offers cribs for children aged 0 to 1 at no additional charge. Extra beds are available for guests aged 13 and older at a cost of 446 MOP per night. Advance request is required for extra beds.

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.