Crowne Plaza Cleveland at Playhouse Square by IHG
149 US$
/nat
Gennemsnit for oktober
Priser på Crowne Plaza Cleveland at Playhouse Square by IHG
Vælg datoer for at se priser og tilgængelighed
149 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På Crowne Plaza Cleveland at Playhouse Square by IHG ligger prisen pr. nat i gennemsnit på 103 US$ i den billigste måned (januar) og 205 US$ i den dyreste måned (september), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 103 US$ |
| februar | 122 US$ |
| marts | 181 US$ |
| april | 148 US$ |
| maj | 165 US$ |
| juni | 173 US$ |
| juli | 153 US$ |
| august | 163 US$ |
| september | 205 US$ |
| oktober | 149 US$ |
| november | 125 US$ |
| december | 110 US$ |
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okt. · 149 US$
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Dyrest: september (ca. 205 US$)
Billigst: januar (ca. 103 US$)
Om dette overnatningssted
Drag fordel af de rekreative tilbud, inklusive en indendørs pool og et døgnåbent fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, gavebutik/aviskiosk og bryllupsfaciliteter.
Faciliteter
Drag fordel af de rekreative tilbud, inklusive en indendørs pool og et døgnåbent fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, gavebutik/aviskiosk og bryllupsfaciliteter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig udtjekning og gratis aviser i lobbyen. Planlægger du et arrangement i Cleveland? På dette hotel er der et område på 1215 kvadratmeter til rådighed, bestående af konferencelokaler og 9 mødelokaler.
Spisning
Få en bid mad på Brel's at Playhouse, en restaurant, hvor du kan nyde en drink i baren/loungen, eller bliv på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Fuld morgenmad tilbydes mod gebyr dagligt fra kl. 07.30 til kl. 11.00.
Værelser
Du vil helt sikkert føle dig hjemme i et af stedets 204 værelser. Sengen på dit værelse er udstyret med topmadras. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt designertoiletartikler og hårtørrer.
Lokation
Crowne Plaza Cleveland at Playhouse Square by IHG ligger i midten af Cleveland, kun 4 minutters gang fra Cleveland State University og 7 minutters gang fra Progressive Field. Dette hotel ligger 0,7 km fra Rocket Arena og 0,8 km fra East 4th Street.
I nærheden
Cleveland Play House(0.2 mil)
Cleveland State University(0.2 mil)
Progressive Field(0.4 mil)
Cathedral of St. John the Evangelist(0.4 mil)
Cleveland Arcade(0.4 mil)
Wolstein Center(0.4 mil)
Rocket Arena(0.4 mil)
East 4th Street(0.4 mil)
Huntington Bankbygning(0.5 mil)
Cleveland Offentlige Bibliotek(0.5 mil)
Soldiers and Sailors Monument(0.5 mil)
Public Square(0.5 mil)
JACK Cleveland Casino(0.6 mil)
Terminal Tower(0.6 mil)
Tower City Center(0.6 mil)
Cleveland, OH (BKL-Burke Lakefront)(2 mil)
Cleveland Hopkins Internationale Lufthavn (CLE)(12.2 mil)
Cleveland, OH (CGF-Cuyahoga County)(15.8 mil)
Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Overvåget parkering
Lokation
1260 Euclid Avenue, Gateway Kvarteret, Cleveland, Ohio, USA
Cleveland Play House (0.2 mil)
Cleveland State University (0.2 mil)
Progressive Field (0.4 mil)
Cathedral of St. John the Evangelist (0.4 mil)
Cleveland Arcade (0.4 mil)
Wolstein Center (0.4 mil)
Værelsesmuligheder
12
Suite - 1 kingsize-seng - hjørneværelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
410 ft²
KlimaanlægWi-Fi (Gratis)Separat stue
11
Standardværelse - 1 kingsize-seng (High Floor)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
280 ft²
KlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
13
Standardværelse - 1 kingsize-seng - handicapvenligt (Accessible Tub)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
290 ft²
KlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
9
Standardværelse - 1 kingsize-seng med sovesofa
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
410 ft²
KlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
13
Standardværelse - 2 dobbeltsenge - handicapvenligt (Accessible Tub)
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
280 ft²
KlimaanlægWi-Fi (Gratis)Badekar
23
Standardværelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
280 ft²
KlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
15
Suite - 1 soveværelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Køjeseng
Sover 4
534 ft²
KlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
17
Standardværelse - 1 kingsize-seng - handicapvenligt (Roll-In Shower)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
410 ft²
KlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
5
Standardværelse
Værelsesoplysninger
1 Enkeltseng
Sover 2
280 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
11
Standardværelse - 2 dobbeltsenge
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
280 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser af Crowne Plaza Cleveland at Playhouse Square by IHG
8.4
Meget god
Baseret på 1.466 verificerede anmeldelser
Hvem overnatter her?
Business
26%
Par
32%
Familie
25%
Gruppe
12%
Solorejsende
3%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Anmeldelser af Crowne Plaza Cleveland at Playhouse Square by IHG fremhæver en meget central beliggenhed i bymidten og konsekvent venligt personale, samtidig med at der er blandede forhold i værelserne, varierende morgenmads kvalitet og tilbagevendende klager over prisen, forsinkelser og lejlighedsvise problemer med parkeringsservice.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Anmeldelser af Crowne Plaza Cleveland at Playhouse Square by IHG fremhæver en meget central beliggenhed i bymidten og konsekvent venligt personale, samtidig med at der er blandede forhold i værelserne, varierende morgenmads kvalitet og tilbagevendende klager over prisen, forsinkelser og lejlighedsvise problemer med parkeringsservice.
Mange gæster fandt værelserne komfortable og rene, mens andre nævnte forældet indretning, lavt eller ustabilt vandtryk, AC-problemer og defekte fjernsyn. Tilbagemeldingen om pool og boblebad er blandet, og bygge- eller rengøringsfrekvensen skuffede lejlighedsvis. Forvent en bekvem base med imødekommende service, men tjek parkeringsmulighederne og dine præferencer for værelsets stand.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Parkering er et tilbagevendende problem: parkeringsservice er dyrt og kan være langsomt eller forvirrende, med begrænset mulighed for selvparkering i nærheden. Tilbagemeldingen om pool og boblebad varierer fra rent til meget koldt eller uklart, og lejlighedsvis bygningsstøj rapporteres.
Relaterede gæsteanmeldelser
8
Hugh
22. jul. 2024
·
Overnattede 2 nætter
Great area to walk in , close proximity to several breweries, casino, restaurants etc. even got to see the fireworks following the Indians game from hotel. Valet parking was a different story. Paid $50 per night and 2 of the 5 valet uses were not very timely. Upon checkout I called at 10:50 am and at 11:45 our vehicle was not there yet. I questioned the front desk and they said it was a new system with valets and to speak with them. I spoke with them and they acted confused so I showed them my time mark for my text and my follow up text at 11:25. They apologized a quickly got our vehicle. Unfortunately we missed a dinner reservation the first mishap and left over an hour late with the second one.
Great area to walk in , close proximity to several breweries, casino, restaurants etc. even got to see the fireworks following the Indians game from hotel. Valet parking was a different story. Paid $50 per night and 2 of the 5 valet uses were not very timely. Upon checkout I called at 10:50 am and at 11:45 our vehicle was not there yet. I questioned the front desk and they said it was a new system with valets and to speak with them. I spoke with them and they acted confused so I showed them my time mark for my text and my follow up text at 11:25. They apologized a quickly got our vehicle. Unfortunately we missed a dinner reservation the first mishap and left over an hour late with the second one.
2
Parambir
14. jan. 2025
·
Woke up to loud banging on the floor above us and didn’t stop for 5 hours. Asked the desk and they told me it was renovations going on. Maybe someone could have told us beforehand before we checked in? Also asked the front desk to get someone to look at our shower as it wasn’t functioning properly, they didn’t send anyone up. The housekeeping staff didn’t speak much English and when we asked them to turn down our room they didn’t understand and our room was never cleaned or beds remade.
Woke up to loud banging on the floor above us and didn’t stop for 5 hours. Asked the desk and they told me it was renovations going on. Maybe someone could have told us beforehand before we checked in? Also asked the front desk to get someone to look at our shower as it wasn’t functioning properly, they didn’t send anyone up. The housekeeping staff didn’t speak much English and when we asked them to turn down our room they didn’t understand and our room was never cleaned or beds remade.
8
Lisa
17. aug. 2025
·
Overnattede 1 nat
Pros: nice location in the heart of downtown Close to restaurants. Hotel was very clean. Room was very clean. Cons: parking was a nightmare. Valet parking cost $50 when we pulled up they were cars lined all the way to the end of the street. There’s no signage or directions as to what to do with your vehicle. We waited almost 20 minutes to try to figure out how to park, my husband went inside to ask the ladies at the desk. They told them they had no information to help him other than the valet is shortstaffed. There’s a meter man walking by who told me I had to move my car. There’s literally nowhere else to park after 25 minutes I pulled up to the front trying to find the valet man to ask him where to park. He thought I was ditching the line, I was not. He eventually parked my car for me. Once I told the ladies at the desk the next morning of the issues I had with parking and they were very sweet and comped me the $50 for parking. The bigger con was booking through hotels.com. We paid an up charge for a Lakeview room. Apparently this hotel has not had lake views for sometime. I called the front desk because I simply wanted a credit for the difference of what I paid, given we did not have a lake room. And she said I had to call hotels.com. I called hotels.com and they blamed the hotel for not having a current website because that’s where they get their information. I was eventually given the difference in a hotels.com credit. We definitely did not get a lake view room.
Pros: nice location in the heart of downtown Close to restaurants. Hotel was very clean. Room was very clean. Cons: parking was a nightmare. Valet parking cost $50 when we pulled up they were cars lined all the way to the end of the street. There’s no signage or directions as to what to do with your vehicle. We waited almost 20 minutes to try to figure out how to park, my husband went inside to ask the ladies at the desk. They told them they had no information to help him other than the valet is shortstaffed. There’s a meter man walking by who told me I had to move my car. There’s literally nowhere else to park after 25 minutes I pulled up to the front trying to find the valet man to ask him where to park. He thought I was ditching the line, I was not. He eventually parked my car for me. Once I told the ladies at the desk the next morning of the issues I had with parking and they were very sweet and comped me the $50 for parking. The bigger con was booking through hotels.com. We paid an up charge for a Lakeview room. Apparently this hotel has not had lake views for sometime. I called the front desk because I simply wanted a credit for the difference of what I paid, given we did not have a lake room. And she said I had to call hotels.com. I called hotels.com and they blamed the hotel for not having a current website because that’s where they get their information. I was eventually given the difference in a hotels.com credit. We definitely did not get a lake view room.
6
Richard
9. nov. 2025
·
Overnattede 1 nat
Valet parking sucked. It said give 10 minute notice, but waited over 1 hour to get car. Poor planning and service for a fancy hotel.
Valet parking sucked. It said give 10 minute notice, but waited over 1 hour to get car. Poor planning and service for a fancy hotel.
2
Madison
30. dec. 2024
·
Overnattede 1 nat
Woken up by a jack hammer at 6AM
Woken up by a jack hammer at 6AM
8
Michael
27. maj 2024
·
Staff was very welcoming and friendly. Traveling with a little one so we got a room with an extra bunkbed which was awesome! Free valet. Good restaurant for dinner. Breakfast buffet was not great. People were taking to go boxes full of the good stuff- bacon sausage etc. Instead of it being put out in the open,we had to ask for ketchup, hot.sauce and syrup to be brought to the table. Attempted to use the pool but thought better of it. Both the pool and hot tub were cloudy, dirty looking. All around a good experience
Staff was very welcoming and friendly. Traveling with a little one so we got a room with an extra bunkbed which was awesome! Free valet. Good restaurant for dinner. Breakfast buffet was not great. People were taking to go boxes full of the good stuff- bacon sausage etc. Instead of it being put out in the open,we had to ask for ketchup, hot.sauce and syrup to be brought to the table. Attempted to use the pool but thought better of it. Both the pool and hot tub were cloudy, dirty looking. All around a good experience
8
Joseph
5. jul. 2024
·
Overnattede 1 nat
Excellent facilities. Parking non existent and expensive valet service.
Excellent facilities. Parking non existent and expensive valet service.
8
Shea
17. jan. 2025
·
Overnattede 1 nat
The hotel advertises parking for $36 a day, but it's actually a parking garage not owned by the hotel, and difficult to find. Ended up having to valet for $50 because I couldn't find the hotel parking (turns out, there wasn't one). If people talk in the hallways, you can easily hear them in your room.
The hotel advertises parking for $36 a day, but it's actually a parking garage not owned by the hotel, and difficult to find. Ended up having to valet for $50 because I couldn't find the hotel parking (turns out, there wasn't one). If people talk in the hallways, you can easily hear them in your room.
8
Kevin
4. apr. 2025
·
Overnattede 1 nat
Hotel was very nice and well maintained. Easy access to the Arena. The pool was like ice. My little guys wouldn’t even go in so next time I’ll be choosing a different property.
Hotel was very nice and well maintained. Easy access to the Arena. The pool was like ice. My little guys wouldn’t even go in so next time I’ll be choosing a different property.
10
Joseph
17. dec. 2023
·
Overnattede 1 nat
The entire staff was excellent. From check-in to valet aswell as the servers at the restaurant. Everyone was kind and helpful during our stay. The hot tub was a pleasant surprise considering we didn’t see it on the website. The pool was very clean. Our floor was quiet and the room was very nice. Bed was perfect, the wife and I both thought the pillows could have been a tad better. One pillow wasn't enough and two pillows was too much. I know, they're are worse things in life.
The entire staff was excellent. From check-in to valet aswell as the servers at the restaurant. Everyone was kind and helpful during our stay. The hot tub was a pleasant surprise considering we didn’t see it on the website. The pool was very clean. Our floor was quiet and the room was very nice. Bed was perfect, the wife and I both thought the pillows could have been a tad better. One pillow wasn't enough and two pillows was too much. I know, they're are worse things in life.
Var dette nyttigt?
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Rengøring
Tilbagemeldingen angående renlighed er blandet: mange bemærker rene værelser og offentlige områder, mens andre rapporterer problemer som beskidt sengetøj, hår i badeværelser, muggen fugemasse og slidte tæpper.
Relaterede gæsteanmeldelser
2
Jessica
27. jul. 2025
·
Overnattede 2 nætter
The bed was dirty I had no towels in my room the tv didn’t work and the breakfast was not worth what I paid. Horrible experience will not stay again. My kids didn’t want to move hotels so we stayed but we watched tv on our phones because the tv didn’t work and front office stated there was nothing they could do about it. We didn’t even eat the buffet the food we ended up going to McDonald’s.
The bed was dirty I had no towels in my room the tv didn’t work and the breakfast was not worth what I paid. Horrible experience will not stay again. My kids didn’t want to move hotels so we stayed but we watched tv on our phones because the tv didn’t work and front office stated there was nothing they could do about it. We didn’t even eat the buffet the food we ended up going to McDonald’s.
10
Jason
17. nov. 2025
·
Overnattede 1 nat
Very Clean
Very Clean
6
Sariah
3. sep. 2025
·
Overnattede 1 nat
They do the cleaning every 3 days, so you need to use the same towels for 3 days unless you called beg for clean ones. Carpets are sort of old and dirty. Bfast was extremely poor, never had it, ate next door.
They do the cleaning every 3 days, so you need to use the same towels for 3 days unless you called beg for clean ones. Carpets are sort of old and dirty. Bfast was extremely poor, never had it, ate next door.
10
Michael
9. jul. 2025
·
Overnattede 1 nat
Great location downtown. Very friendly staff. Room was new and modern. Very clean
Great location downtown. Very friendly staff. Room was new and modern. Very clean
6
Cortney
26. jun. 2025
·
Overnattede 1 nat
I was honestly disappointed. For the price we paid I wasn’t expecting a shoddy hotel room. The couch had stuffing coming out of a blown out seam, a light switch was missing, there were weird power strips laying on the floor, the lamp shade sconce was broken, the grout around the interior of shower was moldy and the phone didn’t work. We were only staying one night to go to a theatre production, so I didn’t complain, but I was definitely disappointed and will choose a different hotel the next time we are in Cleveland.
I was honestly disappointed. For the price we paid I wasn’t expecting a shoddy hotel room. The couch had stuffing coming out of a blown out seam, a light switch was missing, there were weird power strips laying on the floor, the lamp shade sconce was broken, the grout around the interior of shower was moldy and the phone didn’t work. We were only staying one night to go to a theatre production, so I didn’t complain, but I was definitely disappointed and will choose a different hotel the next time we are in Cleveland.
6
Tequia
25. aug. 2025
·
Overnattede 1 nat
Room was not the cleanest! The bathroom was cleaned with a dirty rag, hair was all in the tub and over the shower curtain. It didn’t have a bad smell, but it wasn’t the crisp clean scent when a hotel room is clean.
Room was not the cleanest! The bathroom was cleaned with a dirty rag, hair was all in the tub and over the shower curtain. It didn’t have a bad smell, but it wasn’t the crisp clean scent when a hotel room is clean.
4
Savannah
28. maj 2025
·
Overnattede 2 nætter
Not very clean and amenities were not working. We moved to a new room because of issues with our first room but the second room smelled of urine and was grimy. I’ll stay somewhere else next time I’m in Cleveland
Not very clean and amenities were not working. We moved to a new room because of issues with our first room but the second room smelled of urine and was grimy. I’ll stay somewhere else next time I’m in Cleveland
8
Deanna
7. nov. 2025
·
Overnattede 2 nætter
Staff was so nice and helpful. Clean and convenient
Staff was so nice and helpful. Clean and convenient
6
Brandon
5. jul. 2025
·
Overnattede 1 nat
The location and staff were great. Had much higher expectations for the room cleanliness. Trash cans in the room didn’t have bags in them and the bottoms of them were dirty. Dirty tissues under the bathroom vanity.
The location and staff were great. Had much higher expectations for the room cleanliness. Trash cans in the room didn’t have bags in them and the bottoms of them were dirty. Dirty tissues under the bathroom vanity.
10
Clifton
18. sep. 2025
·
Overnattede 1 nat
It was nice. The hotel was clean with friendly interactions with staff.
It was nice. The hotel was clean with friendly interactions with staff.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er generelt komfortable og rummelige, men flere føles forældede, med klager over lavt eller ustabilt vandtryk, AC der ikke køler, dårlig belysning, støjende gange, fejlagtige beskrivelser af udsigten og fjernsyn der ikke virker. Sengekomforten varierer fra værelse til værelse.
Relaterede gæsteanmeldelser
8
Sally
1. apr. 2025
·
Overnattede 3 nætter
Very nice stay. Very comfortable bed and very quiet. It's super convenient to Playhouse square.
Very nice stay. Very comfortable bed and very quiet. It's super convenient to Playhouse square.
10
Scott
7. sep. 2025
·
Overnattede 2 nætter
Very nice staff, everyone we dealt with was great. However no working TV in the room was a big disappointment. No other rooms were available so they were not able to remedy the situation.
Very nice staff, everyone we dealt with was great. However no working TV in the room was a big disappointment. No other rooms were available so they were not able to remedy the situation.
8
Karen
19. mar. 2025
·
Overnattede 2 nætter
Beds were very uncomfortable! Hard to sleep. Needs normally comfortable. Liked the liquid hands soap rather bar soap. Smell was nice. Shower gel nice scent also.
Beds were very uncomfortable! Hard to sleep. Needs normally comfortable. Liked the liquid hands soap rather bar soap. Smell was nice. Shower gel nice scent also.
8
JAESANG
15. jul. 2025
·
Overnattede 1 nat
Great location and service at the hotel. Rooms are a little dated but solid.
Great location and service at the hotel. Rooms are a little dated but solid.
6
Julie
16. aug. 2025
·
Overnattede 2 nætter
Location is great. Cleveland was nice! The hotel Needs updating, lighting in the bathroom is terrible, water pressure not good, bed was terribly uncomfortable, the air conditioning was poor, woke up sweating. Customer service is really great but overall condition of the hotel wasn’t worth the price at all.
Location is great. Cleveland was nice! The hotel Needs updating, lighting in the bathroom is terrible, water pressure not good, bed was terribly uncomfortable, the air conditioning was poor, woke up sweating. Customer service is really great but overall condition of the hotel wasn’t worth the price at all.
4
Jason
2. jul. 2025
·
Overnattede 1 nat
The bed was the worst part about the stay. I felt like I was inverted on the mattress. Lights in the bathroom were flickering when we got in. Not much
The bed was the worst part about the stay. I felt like I was inverted on the mattress. Lights in the bathroom were flickering when we got in. Not much
6
Debbie
29. aug. 2025
·
Overnattede 1 nat
Overpriced. No parking available. Had to park blocks away, walk and carry luggage. Paid for lake view room. Had to look over top of buildings to see sliver of lake. Would not stay there again
Overpriced. No parking available. Had to park blocks away, walk and carry luggage. Paid for lake view room. Had to look over top of buildings to see sliver of lake. Would not stay there again
2
Brittney
25. jun. 2025
·
Overnattede 1 nat
There was NO air conditioning and it was 90 degrees in my roo.
There was NO air conditioning and it was 90 degrees in my roo.
4
TERRY
16. jul. 2025
·
Overnattede 4 nætter
Rooms were clean, lighting terrible, no vent fan in the bathroom, room lacked information on local restaurants or attractions, ice machine only available on 11th floor, hallway was very noisy,
Rooms were clean, lighting terrible, no vent fan in the bathroom, room lacked information on local restaurants or attractions, ice machine only available on 11th floor, hallway was very noisy,
6
Susanne
2. jul. 2025
·
Overnattede 2 nætter
Did not get what I paid for - $345/night for room with a lake view but got the side of concrete buildings, broken tv with blue screen and “on schedule for repairs” per maintenance, room temp regulated and would not go lower than 72°. At the end of the second day after 150 people checked out, they finally offered a better room but at that point the impression was already bad. They should have offered me back 50%. The prices of the room dropped dramatically per their website, and very few people were staying during the weekday per the front desk, so why make the customer who IS staying longer have to pack up and change rooms? Fix the air conditioning and the TVs. Give people the room they paid for or refund them. This was a rip off.
Did not get what I paid for - $345/night for room with a lake view but got the side of concrete buildings, broken tv with blue screen and “on schedule for repairs” per maintenance, room temp regulated and would not go lower than 72°. At the end of the second day after 150 people checked out, they finally offered a better room but at that point the impression was already bad. They should have offered me back 50%. The prices of the room dropped dramatically per their website, and very few people were staying during the weekday per the front desk, so why make the customer who IS staying longer have to pack up and change rooms? Fix the air conditioning and the TVs. Give people the room they paid for or refund them. This was a rip off.
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Service
Personalet roses bredt for at være venligt, hjælpsomt og imødekommende, med lejlighedsvise opgraderinger og hurtig assistance. Nogle gæster oplevede ujævn service ved indcheckning, problemer med regningen eller uhøflige interaktioner.
Relaterede gæsteanmeldelser
10
Tasha
2. nov. 2025
·
Overnattede 1 nat
Everything from the check in process to the checkout process was flawless! Customer service was outstanding!! We love staying at the Crowne Plaza Playhouse Square
Everything from the check in process to the checkout process was flawless! Customer service was outstanding!! We love staying at the Crowne Plaza Playhouse Square
10
Hope
22. okt. 2025
·
Overnattede 4 nætter
I have so many beautiful things to say about this hotel! This was literally the most incredible hotel stay I have ever had and I have traveled around the world. The staff: Kelly, Daniel, David and Latoya made me feel so at home. When I got a cold and was feeling very ill, they, asked how I was feeling and monitored my healing, they delivered what they called a care package of multiple herbal teas, honey and fresh grated Ginger. I have never felt so at home and seen, as they made me feel during my stay. Also, the location of the hotel being right down the street from the local organic grocery store, health line accessible, cleanliness of the lobby and the attention to detail that the housekeeping staff take when cleaning rooms, is incredible! Thank you all so very much! I would definitely recommend this hotel, this staff and this Crowne Plaza location.
I have so many beautiful things to say about this hotel! This was literally the most incredible hotel stay I have ever had and I have traveled around the world. The staff: Kelly, Daniel, David and Latoya made me feel so at home. When I got a cold and was feeling very ill, they, asked how I was feeling and monitored my healing, they delivered what they called a care package of multiple herbal teas, honey and fresh grated Ginger. I have never felt so at home and seen, as they made me feel during my stay. Also, the location of the hotel being right down the street from the local organic grocery store, health line accessible, cleanliness of the lobby and the attention to detail that the housekeeping staff take when cleaning rooms, is incredible! Thank you all so very much! I would definitely recommend this hotel, this staff and this Crowne Plaza location.
10
Mike
17. aug. 2025
·
Overnattede 1 nat
I must say joseph, the manager went above and beyond to make sure we were happy. There was an issue with my Room He promptly moved us to another room
I must say joseph, the manager went above and beyond to make sure we were happy. There was an issue with my Room He promptly moved us to another room
4
Thu
24. maj 2025
·
Overnattede 1 nat
During our check out, front desk staff (lady) was very rude and unprofessional.
During our check out, front desk staff (lady) was very rude and unprofessional.
10
Brittnee
11. aug. 2024
·
Overnattede 2 nætter
OMG!!!! I’ve been to so many hotels and never in my experiences did I encounter such an amazing staff at the Crowne. The ENTIRE front desk staff was amazing! The restaurant was amazing, maintenance was helpful. I wish I can experience this everywhere! Mark at the front desk was absolutely hilarious!!! LOL!! I’ll never forget him! Can’t wait to go back!
OMG!!!! I’ve been to so many hotels and never in my experiences did I encounter such an amazing staff at the Crowne. The ENTIRE front desk staff was amazing! The restaurant was amazing, maintenance was helpful. I wish I can experience this everywhere! Mark at the front desk was absolutely hilarious!!! LOL!! I’ll never forget him! Can’t wait to go back!
10
Lauren
9. feb. 2025
·
Overnattede 1 nat
The staff was great!! They upgraded our room and it was greatly appreciated after a stressful icy drive! MR.ALEX was the best!!
The staff was great!! They upgraded our room and it was greatly appreciated after a stressful icy drive! MR.ALEX was the best!!
6
Caitlin
1. jun. 2025
·
Overnattede 1 nat
The staff was horrible. Went to check in and the employee Michael was in the middle of checking us in when another lady came up and he took her in instead of us and was very rude. The other lady who eventually ended up checking me in was also rude, asking me for a credit card and swiped my card without telling me why or communicating. She just handed me the key card also and didn’t communicate where to go or anything. Overall the staff in general was very rude and it was very disheartening
The staff was horrible. Went to check in and the employee Michael was in the middle of checking us in when another lady came up and he took her in instead of us and was very rude. The other lady who eventually ended up checking me in was also rude, asking me for a credit card and swiped my card without telling me why or communicating. She just handed me the key card also and didn’t communicate where to go or anything. Overall the staff in general was very rude and it was very disheartening
10
Heidi
28. aug. 2025
·
Overnattede 2 nætter
We were there during the Morgan Wallen weekend. It was extremely busy and staff was amazing. I saw several upset guests that were handled by calm staff. I would definitely return.
We were there during the Morgan Wallen weekend. It was extremely busy and staff was amazing. I saw several upset guests that were handled by calm staff. I would definitely return.
6
Christopher
7. nov. 2025
·
Overnattede 2 nætter
TV was very dark, I was given a free meal for the inconvenience. Problems with the bill after leaving.
TV was very dark, I was given a free meal for the inconvenience. Problems with the bill after leaving.
10
Ashley
17. aug. 2025
·
Overnattede 1 nat
The staff were all fantastic! I don’t think I’ve stayed anywhere where everyone I’ve encountered went above and beyond and were that friendly.
The staff were all fantastic! I don’t think I’ve stayed anywhere where everyone I’ve encountered went above and beyond and were that friendly.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Central og let tilgængelig beliggenhed nær Playhouse Square, Progressive Field, Rocket Mortgage FieldHouse og andre attraktioner i bymidten. Mange følte sig trygge ved at gå rundt og fandt offentlig transport og spisesteder i nærheden.
Relaterede gæsteanmeldelser
10
Darcy
7. jul. 2025
·
Overnattede 1 nat
Gave us a nice high floor that had a decent view. Very walkable to different areas- especially Playhouse Square as well as restaurants, some attractions & some good walking.
Gave us a nice high floor that had a decent view. Very walkable to different areas- especially Playhouse Square as well as restaurants, some attractions & some good walking.
10
William
21. jun. 2024
·
Overnattede 2 nætter
We had a great stay. Hotel was clean and check in was quick and easy. We arrived early and they had us in our room by 12:30 and freed up our day. Central location and we walked everywhere that we wanted to go. I highly recommend if you are going to a show, baseball game, basketball game, RR Hall of Fame, or football game. All of those things are 15 minutes or less on foot.
We had a great stay. Hotel was clean and check in was quick and easy. We arrived early and they had us in our room by 12:30 and freed up our day. Central location and we walked everywhere that we wanted to go. I highly recommend if you are going to a show, baseball game, basketball game, RR Hall of Fame, or football game. All of those things are 15 minutes or less on foot.
10
Christopher
5. jul. 2025
·
Overnattede 1 nat
Nice place, lots around to do
Nice place, lots around to do
10
Calyn
2. jun. 2025
·
Overnattede 1 nat
Great property and perfect location.
Great property and perfect location.
10
dianne
28. okt. 2025
·
Overnattede 1 nat
David at the front desk was a gem. He was attentive and helpful. The hotel was clean and beautiful and right in the middle of things downtown. Perfect location.
David at the front desk was a gem. He was attentive and helpful. The hotel was clean and beautiful and right in the middle of things downtown. Perfect location.
10
Amy
7. jul. 2025
·
Overnattede 2 nætter
I had a great stay here! The room was clean and cool - and with temps in the low 90s, it was nice to have A/C that was up to the task. I was happy to be able to be able to check in a little early. This is in a great location for the Playhouse Square area as well as just being a ten minute walk to Progressive Field. The staff provided cold water in the lobby for guests which was really nice when coming in from the heat. This was not the fault of the hotel staff, but guests came back late from the baseball games and let their children run through the hallways screaming. I understand being excited, but at 11:30pm, it was a little too much. The valet service was quick and easy.
I had a great stay here! The room was clean and cool - and with temps in the low 90s, it was nice to have A/C that was up to the task. I was happy to be able to be able to check in a little early. This is in a great location for the Playhouse Square area as well as just being a ten minute walk to Progressive Field. The staff provided cold water in the lobby for guests which was really nice when coming in from the heat. This was not the fault of the hotel staff, but guests came back late from the baseball games and let their children run through the hallways screaming. I understand being excited, but at 11:30pm, it was a little too much. The valet service was quick and easy.
10
Ryan
24. jun. 2024
·
Overnattede 1 nat
Great location within walking distance to many downtown attractions. Friendly, helpful staff. Rooms were clean and spacious. Only complaint was the noise from the nearby Jazz concert, but that wasn't under the hotel's control.
Great location within walking distance to many downtown attractions. Friendly, helpful staff. Rooms were clean and spacious. Only complaint was the noise from the nearby Jazz concert, but that wasn't under the hotel's control.
10
Jesus
28. maj 2025
·
Overnattede 3 nætter
Great property in the middle of everything. Walked to the rock and roll hof and progressive
Great property in the middle of everything. Walked to the rock and roll hof and progressive
10
kamala
5. aug. 2025
·
Overnattede 5 nætter
Loved the location. Felt safe walking around. Bus service close by. Staff very nice and and helpful. Would stay here again!
Loved the location. Felt safe walking around. Bus service close by. Staff very nice and and helpful. Would stay here again!
10
Susan
4. okt. 2023
·
Overnattede 3 nætter
Great location for Playhouse Square theater district and Rock Hall of Fame. A few good restaurants and bars in the neighborhood.
Great location for Playhouse Square theater district and Rock Hall of Fame. A few good restaurants and bars in the neighborhood.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Restauranten og morgenmaden på stedet får blandede anmeldelser: flere nød velsmagende måltider og opmærksomt personale, mens andre fandt buffeten begrænset, overpriset eller med begrænsede åbningstider. Muligheden for roomservice varierer.
Relaterede gæsteanmeldelser
8
Vicki
13. aug. 2024
·
Overnattede 3 nætter
Nice hotel, friendly staff, good breakfast buffet
Nice hotel, friendly staff, good breakfast buffet
4
Sarah
23. maj 2024
·
Overnattede 1 nat
My husband and I live locally, but we booked here as a special treat to celebrate our anniversary. We chose this hotel because 1: pool 2:across from Playhouse Square 3:room service. We arrived planning to swim and then shower and get ready for the show. Instead, we waited for hours to get checked in because the system was down. We asked if we could at least use a room to get ready for our big night out and were told to change in the public restroom. So instead of getting ready in luxury or in the comfort of home, we had to change in a dirty public bathroom. While it wasn't the staff's fault that the system was down, they could have done a better job of finding a solution to all of us waiting in line, and focused on trying to make it a better experience rather than complaining that everyone was blaming them. When we could finally check in they gave us coupons for the breakfast buffet, which was something, but we were planning on room service. In the morning we called down for room service, and we were told that there wasn't any that day since they were doing the buffet. Nothing on the listing indicates that room service is only certain days. Since we hadn't gotten to swim the day before due to waiting in line for hours, we asked for a late check out. Initially we were told yes, then called back and told no. So 2 of the 3 reasons we booked here were a failure. We would have been better off staying at home. They made our anniversary worse. Disappointment and waste of money.
My husband and I live locally, but we booked here as a special treat to celebrate our anniversary. We chose this hotel because 1: pool 2:across from Playhouse Square 3:room service. We arrived planning to swim and then shower and get ready for the show. Instead, we waited for hours to get checked in because the system was down. We asked if we could at least use a room to get ready for our big night out and were told to change in the public restroom. So instead of getting ready in luxury or in the comfort of home, we had to change in a dirty public bathroom. While it wasn't the staff's fault that the system was down, they could have done a better job of finding a solution to all of us waiting in line, and focused on trying to make it a better experience rather than complaining that everyone was blaming them. When we could finally check in they gave us coupons for the breakfast buffet, which was something, but we were planning on room service. In the morning we called down for room service, and we were told that there wasn't any that day since they were doing the buffet. Nothing on the listing indicates that room service is only certain days. Since we hadn't gotten to swim the day before due to waiting in line for hours, we asked for a late check out. Initially we were told yes, then called back and told no. So 2 of the 3 reasons we booked here were a failure. We would have been better off staying at home. They made our anniversary worse. Disappointment and waste of money.
10
Beth
27. jun. 2025
·
Overnattede 3 nætter
This property was great! Location is convenient to Playhouse Square and other Cleveland sites. Bars and restaurants are close by. The staff at the hotel are very helpful. The bar and restaurant in the hotel is convenient and actually very good. I can't think of one negative thing to say about this hotel.
This property was great! Location is convenient to Playhouse Square and other Cleveland sites. Bars and restaurants are close by. The staff at the hotel are very helpful. The bar and restaurant in the hotel is convenient and actually very good. I can't think of one negative thing to say about this hotel.
6
Lindsay
19. apr. 2025
·
Overnattede 1 nat
Upon check-in, the concierge was wonderful. He brought our bags to our room, gave us a tour, told us about restaurants in the area, and made sure we had everything we needed that evening. Facility was very clean and accommodating. The next day however, service was mediocre. We felt no one was helping us, and had very little service at breakfast. Wasn’t too impressed with the breakfast in general.
Upon check-in, the concierge was wonderful. He brought our bags to our room, gave us a tour, told us about restaurants in the area, and made sure we had everything we needed that evening. Facility was very clean and accommodating. The next day however, service was mediocre. We felt no one was helping us, and had very little service at breakfast. Wasn’t too impressed with the breakfast in general.
8
Mike
31. jul. 2024
·
Overnattede 1 nat
Was a easy check in, front deck nice with checking in and out. The valet a little overwhelmed, they were running non stop but definitely long wait time for dropping off and picking up. The restaurant in hotel for breakfast was ok, says they have Monday thru Friday menu, but they actually only had a buffet which was bland. The manager and staffed seemed lost, they were barely busy too. The location was great, was there for one night for concert. Room was clean.
Was a easy check in, front deck nice with checking in and out. The valet a little overwhelmed, they were running non stop but definitely long wait time for dropping off and picking up. The restaurant in hotel for breakfast was ok, says they have Monday thru Friday menu, but they actually only had a buffet which was bland. The manager and staffed seemed lost, they were barely busy too. The location was great, was there for one night for concert. Room was clean.
8
Quinn
9. jun. 2025
·
Overnattede 2 nætter
Breakfast should be complimentry
Breakfast should be complimentry
8
Benhur
17. mar. 2025
·
Overnattede 1 nat
In the average the hotel was fine. The comfort of the beds and the breakfast was below the average.
In the average the hotel was fine. The comfort of the beds and the breakfast was below the average.
4
jeffrey
6. aug. 2025
·
Overnattede 1 nat
Breakfast was $35 and was absolutely terrible. Bad fruit. Sausage was disgusting. Eggs were also disgusting. Yogurt was ok.
Breakfast was $35 and was absolutely terrible. Bad fruit. Sausage was disgusting. Eggs were also disgusting. Yogurt was ok.
10
Mike
30. jun. 2025
·
Overnattede 4 nætter
Property was excellent , people friendly, location perfect and breakfast with Reagan as the server was fabulous
Property was excellent , people friendly, location perfect and breakfast with Reagan as the server was fabulous
6
Meri Beth
9. feb. 2025
·
Overnattede 1 nat
Staff was great. Breakfast buffet was terrible. Not many choices and pastries were stale. Waitress was very helpful. Food not her fault. Great location to do theater and dinner.
Staff was great. Breakfast buffet was terrible. Not many choices and pastries were stale. Waitress was very helpful. Food not her fault. Great location to do theater and dinner.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
ladonna
for 2 uger siden
·
Overnattede 1 nat
the room was clean and the staff was good
the room was clean and the staff was good
10
Quentin
for 2 uger siden
·
Overnattede 1 nat
Great place to stay. Been here multiple times. Great location, friendly staff, clean rooms, clean hotel. Great breakfast a couple doors down
Great place to stay. Been here multiple times. Great location, friendly staff, clean rooms, clean hotel. Great breakfast a couple doors down
10
Jake
for 4 uger siden
·
Overnattede 3 nætter
nice room, convenient location
nice room, convenient location
4
Scott
20. sep. 2026
·
Overnattede 2 nætter
Nice, clean hotel with good location. Buffet breakfast was average and disappointing for this size and quality of hotel. Valet staff had difficulty managing departures and arrivals which led to damage to my car; many cars were parked in front of hotel when we arrived - damage most likely occurred when another guest or valet driver was trying to maneuver another car around my vehicle, but I was not notified of any incident until I noticed the damage the next day. Investigation still in progress.
Nice, clean hotel with good location. Buffet breakfast was average and disappointing for this size and quality of hotel. Valet staff had difficulty managing departures and arrivals which led to damage to my car; many cars were parked in front of hotel when we arrived - damage most likely occurred when another guest or valet driver was trying to maneuver another car around my vehicle, but I was not notified of any incident until I noticed the damage the next day. Investigation still in progress.
10
Kimberley
20. sep. 2026
·
Overnattede 1 nat
Staff were kind. Room was clean! Can't ask for anything more!
Staff were kind. Room was clean! Can't ask for anything more!
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-25: 151.490925USD
- 2026-10-26: 129.047825USD
- 2026-10-27: 130.16998USD
- 2026-10-28: 173.934025USD
- 2026-10-29: 111.97654379116058USD
- 2026-10-30: 124.98026996589661USD
- 2026-10-31: 124.98026996589661USD
- 2026-11-01: 127.97727789749146USD
- 2026-11-02: 111.98657770885468USD
- 2026-11-03: 132.98898006752015USD
- 2026-11-04: 190.28061249633788USD
- 2026-11-05: 233.3857921056366USD
- 2026-11-06: 249.11841USD
- 2026-11-07: 175.05618USD
- 2026-11-08: 135.5707276374817USD
- 2026-11-09: 108.99645311328888USD
- 2026-11-10: 200.2953869822693USD
- 2026-11-11: 348.990205USD
- 2026-11-12: 149.99263506828308USD
- 2026-11-13: 157.99728708374025USD
- 2026-11-14: 271.56151USD
- 2026-11-15: 147.99682719711305USD
- 2026-11-16: 108.99645311328888USD
- 2026-11-17: 114.188757240448USD
- 2026-11-18: 111.98657770885468USD
- 2026-11-19: 108.99645311328888USD
- 2026-11-20: 132.98898006752015USD
- 2026-11-21: 124.99147679035187USD
- 2026-11-22: 136.99488472507477USD
- 2026-11-23: 115.98533362812043USD
- 2026-11-24: 104.99054845573426USD
- 2026-11-25: 104.99054845573426USD
- 2026-11-26: 100.98464379817963USD
- 2026-11-27: 124.99147679035187USD
- 2026-11-28: 161.00172627861022USD
- 2026-11-29: 150.99410909233094USD
- 2026-11-30: 104.99054845573426USD
- 2026-12-01: 104.99054845573426USD
- 2026-12-02: 104.99054845573426USD
- 2026-12-03: 100.98464379817963USD
- 2026-12-04: 119.99123828567505USD
- 2026-12-05: 156.8241234816742USD
- 2026-12-06: 131.98750604347228USD
- 2026-12-07: 143.9980712778473USD
- 2026-12-08: 135.98626196273804USD
- 2026-12-09: 127.98875012420655USD
- 2026-12-10: 104.99054845573426USD
- 2026-12-11: 137.22683773880004USD
- 2026-12-12: 213.3526816066742USD
- 2026-12-13: 127.98875012420655USD
- 2026-12-14: 104.99054845573426USD
- 2026-12-15: 108.99645311328888USD
- 2026-12-16: 104.99054845573426USD
- 2026-12-17: 104.99054845573426USD
- 2026-12-18: 128.99022414825438USD
- 2026-12-19: 141.98796593009948USD
- 2026-12-20: 123.9899942049408USD
- 2026-12-21: 115.98533362812043USD
- 2026-12-22: 108.99645311328888USD
- 2026-12-23: 100.98464379817963USD
- 2026-12-24: 100.98464379817963USD
- 2026-12-25: 119.99123828567505USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Gæster, der har reserveret prisplaner med morgenmad, får morgenmad til op til 2 voksne, som deler værelse. Der tilægges et gebyr for morgenmad til ekstra gæster. Gæster, der har reserveret prisplaner med aftensmad, får aftensmad til op til 2 voksne, som deler værelse. Der opkræves et gebyr for aftensmad til yderligere gæster.
Indtjekning skal udføres af en person, på mindst 21 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og debetkort. Kontanter accepteres ikke
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Clean Promise (IHG)
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Poolen er tilgængelig fra kl. 08.00 til kl. 22.00.
- Op til 2 børn i alderen 18 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Det er ikke nødvendigt at have en bil for at komme til og fra dette overnatningssted.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Gebyr for komplet morgenmad: 16.95 USD pr. person (cirkapriser)
- Gebyr for parkeringsservice: 55 USD pr. dag (intet gebyr for indkørsel/udkørsel)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Overvåget parkering
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Morgenmad på værelset
Allergivenlige værelser til rådighed
Familierum
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aktiviteter
Swimmingpool
Indendørs pool
Terrasse
Fitness Center (nearby)
Internet
Gratis wi-fi
Serviceydelser
Forretningscenter
Renseri
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Opbevaring af bagage
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Parkering
Parkering
Overvåget parkering
Parking Onsite