Quality Inn Conyers I-20

No gym as advertised, ad should reflect continental breakfast

The pool was not clear, green & when asked about early check in was originally told $30, but when I decided to check in early was told it was $45. However The rooms were very clean

There were difficult to find a coffee pot that worked. Many guests complained about this. Even the one in the breakfast area was broken. There were parties night with large numbers of people congregated in the parking lot and breezeways

It was an ok stay. The television didn’t work at first. The front desk assistant had someone replace the cable box in my room and it still didn’t work. So for my 3day 2night stay I had no TV.

WHen we checked in, there were faulty outlets and no hot water. They changed our room but the TV service was out mostof our stay. I would not recommend this Motel

This pretty much a bare bones spot at a good price. My main complaint was that my room had no heat, although when I brought it to their attention, they immediately replaced the entire heating unit. There were no snacks available to buy on sit, just a couple of Coke machines with no diet drinks. Housekeeping is once a week. The staff were nice and responsive but I wouldn't particularly recommend this for a stay.

The room was not cleaned very well. Hair in bathtub. Lots of people that looked homeless hanging around. Pool was green

Key didn't work door didn't close properly beds very small

Considering the other hotels in the area this is the best you're going to get for the price. Theres several areas which could be improved. As soon as we got there we noticed the toilet seat completely off... We've heard stories about if something is broken they blame you so we just dealt with it. The rooms AC is not on when you enter the room so it takes a long time to cool down.The floors were definitely dirty, could use a deep clean. The beds were hard as a rock with only three pillows on each bed so someone is left without a pillow if you have guests... and seriously hard. I was sore my whole stay. Make sure you ask for a do not disturb sign or they'll bang like the police early in the am. They have the tvs on a timer so they cut off after a few hours which wakes people like me up. The microwave had no keypad lights so you had to turn on room lights to use it. The fridge was on the highest setting so it took about a day to get it to get cool like it should have been. The breakfast isnt very good so we didn't use that service at all. Check in is at 3 so if you have a 6am flight youre going to pay $35 to check in early which we were able to do this visit.. time before this we paid for early check in and were only able to check in around noon which defeated the purpose. The pool was closed most of the time we were there. Overall tho this visit was an extreme improvement from other stays and they are improving. Customer service is very good. And its the best deal youll get.

The only good thing about this property it was a good location close to where we needed to be. The room was dirty, the shower head was broken, the internet was almost non existent, breakfast was poor, very limited choices and available items. I requested to have clean towels daily did not happen had to ask at reception for clean towels. Our stay was for 3 nights, the room or towels were not cleaned or replaced. Key to our room would stop working daily, had to go to reception daily to have it reset, a real nuisance after a long day of running, we were there for the Spartan races.would not recommend.

The area is unsafe. There were a lot of people just kind of walking around outside. There was stains on the bed and linens. Lots of cigarette burns everywhere. The room had a very strong weed smell. We even moved rooms but the second room even had a very strong odor. The breakfast was very sparse. Bed is extremely noisy. We did feel unsafe in the area. Will not be staying in conyers again.

Supposed to be non-smoking room. Room had cigarette smoke odor. Had to wash everything in my suitcase when I got home because of the stench on my clothing just from being in the room.

Staff was nice and efficient. Check in was smooth. Clean and good smelling rooms!

Room had funny smell, everything dirty, mildew on shower curtain, glue in sink like they fixed it and left yellow glue inside sink, towels stained, blanket stained, light switches dirty, mirror dirty, room was disgusting. Looked like house keeping not serious about there job

This place was disgusting. We stayed here to a weekend trip to visit covington and the floors were covered in grit- the sheets were covered in what looked like dog piss? hair all up in the showers and drain. Cheeto and food stains on the bedding. AC did not work, no hot water. Literally had to buy sheets just to sleep on the bed. Asked for a refund and they did not give us one but offered a new room. got into the new room and there was hair in the beds and boogers on the mirrors! horrible. we couldn’t afford to swap hotels so we had to make due in this gross place!

Everything was so clean and staff were very welcoming

Room stank badly of cigarette smoke. Floor was grungy—my feet got so dirty walking on it. Noisy—fellow guests yelling and talking outside my door often. I stayed 3 months ago and it was a little shabby but at least clean and quiet. Big difference in quality since then. I probably won’t be back.

The place was close to the interstate and restaurants, but that’s all positives that I have to say. Safety door latch was broken, so I wouldn’t recommend for ladies. Especially since the door did close by itself and we had a hard time getting it to shut properly. The tub did not drain, so if you want to pick up a foot fungus, this is the place for you. The toilet seat was about to fall off, so please be extremely careful while attempting to take a poop. The floors were absolutely DISGUSTING!!!! Just a a simple test, I wet a white hand towel and wiped the floor a little, between the beds, see pics for the nasty details. We only used one bed, but the other comforter looks as if it was stained in rust, or blood spots. If it wasn’t so late, I would have booked a different hotel. This place is horrible, unless you work for the CDC, then you’d love it!

the room was dirty, we found multiple cockroaches especially in the bathroom. The light and the fridge were dirty too.

I just recently checked in at this hotel. Amazing from the start to finish. Room was clean. Bed was so comfortable. Bathroom was spotless. Overall great experience. Will definitely reconsider booking again when i come to ATL

The floor was extremely dirty- I ruined a pair of white socks walking on the floor of the room for one evening. The bed was uncomfortable and every time you moved in made very loud noises.

Room was beautiful, especially for this price point. Largest bathroom I have ever had. The bed sucked..The worst mattress I have ever slept on with no support. The air conditioner sounded like a semi truck starting up. Finally had to just turn it on fan using the outside air (temp outside in tye 40-50's).

It was an ok stay. The television didn’t work at first. The front desk assistant had someone replace the cable box in my room and it still didn’t work. So for my 3day 2night stay I had no TV.

Great hotel to stay at if you are in Conyers its right off highway I - 20 They have breakfast the rooms are very spacious and very very clean The staff is very friendly great customer service at the front desk day and night

Front desk staff were hospitable and polite. The room itself was clean enough but reeked of smoke it was in the air, furniture , bed sheets and ended up in my clothes, affected my breathing. The walls are THIN so difficult to sleep while 1 room is watching tv with volume almost to the max and other room is having sex. The main security of connecting doors is a table.

Reception was great. Room need repairs. Bathroom door falling apart. Afraid to manipulate it and have it fall off in my hands. The safety latch on the main door almost broken off. Likely couldn’t stop anyone from coming in. Bathroom sink is cracked.

Considering the other hotels in the area this is the best you're going to get for the price. Theres several areas which could be improved. As soon as we got there we noticed the toilet seat completely off... We've heard stories about if something is broken they blame you so we just dealt with it. The rooms AC is not on when you enter the room so it takes a long time to cool down.The floors were definitely dirty, could use a deep clean. The beds were hard as a rock with only three pillows on each bed so someone is left without a pillow if you have guests... and seriously hard. I was sore my whole stay. Make sure you ask for a do not disturb sign or they'll bang like the police early in the am. They have the tvs on a timer so they cut off after a few hours which wakes people like me up. The microwave had no keypad lights so you had to turn on room lights to use it. The fridge was on the highest setting so it took about a day to get it to get cool like it should have been. The breakfast isnt very good so we didn't use that service at all. Check in is at 3 so if you have a 6am flight youre going to pay $35 to check in early which we were able to do this visit.. time before this we paid for early check in and were only able to check in around noon which defeated the purpose. The pool was closed most of the time we were there. Overall tho this visit was an extreme improvement from other stays and they are improving. Customer service is very good. And its the best deal youll get.

The bed was really uncomfortable and kind of low to the floor. I’m not very tall either! The a/c was very noisy, making a roaring noise when it would start up each time. They need to do some work!!

Comfortable Bed… Quiet

The bed was comfortable and the room was huge. They need to fix a lot in the room. The shower curtain had mildew. The toilet paper holder that is built into the wall was sticking out about an inch. There was an outlet also hanging out of the wall. I called and asked if I could check in early because I flew a red eye and they told me yes. I got to the hotel and the front desk treated me like I was stupid

The pool was not clear, green & when asked about early check in was originally told $30, but when I decided to check in early was told it was $45. However The rooms were very clean

I was very disappointed with the front desk people, they were very unpleasant. The room was clean but the mattress was awful

My Expedia reservation was not valid?? Staff could not find my reservation itinerary number? I had to pay, AGAIN!! Very unhappy...

Staff was nice and efficient. Check in was smooth. Clean and good smelling rooms!

Did not get room I asked for, clerk was not nice, people upstairs were noisy.

The staff were really good to me

Friendly staff. Clean rooms

My wallet was stolen the guy at the front desk was very helpful on letting me keep my stay. Truly appreciated

Stayed here for a Spartan Race... NEVER AGAIN!! The entire property smells like cigarette smoke. I was told changing my room would not matter. Multiple other guests were complaining to the front desk about the same thing. Racers had jewelry go missing from their rooms during the event. The cops were called, it was a whole ordeal. The maids let themselves into your room whenever they felt like it. I came back from a race to find my towels were missing but no other service was provided. I had nothing to dry off with and the staff was rude when I asked for towels to replace the ones they took. Breakfast was pathetic. I would recommend you stay as far away from this property as possible.

Everything was so clean and staff were very welcoming

Close to I-20

Good people hard to get there due to construction and loud .

The area is unsafe. There were a lot of people just kind of walking around outside. There was stains on the bed and linens. Lots of cigarette burns everywhere. The room had a very strong weed smell. We even moved rooms but the second room even had a very strong odor. The breakfast was very sparse. Bed is extremely noisy. We did feel unsafe in the area. Will not be staying in conyers again.

Unsafe.

Great hotel to stay at if you are in Conyers its right off highway I - 20 They have breakfast the rooms are very spacious and very very clean The staff is very friendly great customer service at the front desk day and night

Property was unsafe Unclean

I liked the fact that it was close to i20, some of the staff was nice, others not so much.

I really felt that I had stumbled upon a trafficking property. Some of the guests appeared to be residents. They were constantly monitoring certain areas like the pool (which was not open during my stay). The service from the staff was poor and the room did not feel clean. I will not be staying here again

Very accessible to the interstate route.

The place was close to the interstate and restaurants, but that’s all positives that I have to say. Safety door latch was broken, so I wouldn’t recommend for ladies. Especially since the door did close by itself and we had a hard time getting it to shut properly. The tub did not drain, so if you want to pick up a foot fungus, this is the place for you. The toilet seat was about to fall off, so please be extremely careful while attempting to take a poop. The floors were absolutely DISGUSTING!!!! Just a a simple test, I wet a white hand towel and wiped the floor a little, between the beds, see pics for the nasty details. We only used one bed, but the other comforter looks as if it was stained in rust, or blood spots. If it wasn’t so late, I would have booked a different hotel. This place is horrible, unless you work for the CDC, then you’d love it!

It was peaceful and I enjoyed the breakfast.

No gym as advertised, ad should reflect continental breakfast

I had a horrible check-in experience and the next morning, I went to get my complimentary breakfast (supposed to be through 9:30 AM) at 8:45 AM and they had already put the food up.

There were difficult to find a coffee pot that worked. Many guests complained about this. Even the one in the breakfast area was broken. There were parties night with large numbers of people congregated in the parking lot and breezeways

Breakfast was good and near a lot of food choices in the area

Breakfast was subpar. Very noisy to sleep.

Breakfast had no protein,

Clean and quite but they can do better for the breakfast

Stayed here for a Spartan Race... NEVER AGAIN!! The entire property smells like cigarette smoke. I was told changing my room would not matter. Multiple other guests were complaining to the front desk about the same thing. Racers had jewelry go missing from their rooms during the event. The cops were called, it was a whole ordeal. The maids let themselves into your room whenever they felt like it. I came back from a race to find my towels were missing but no other service was provided. I had nothing to dry off with and the staff was rude when I asked for towels to replace the ones they took. Breakfast was pathetic. I would recommend you stay as far away from this property as possible.

The only good thing about this property it was a good location close to where we needed to be. The room was dirty, the shower head was broken, the internet was almost non existent, breakfast was poor, very limited choices and available items. I requested to have clean towels daily did not happen had to ask at reception for clean towels. Our stay was for 3 nights, the room or towels were not cleaned or replaced. Key to our room would stop working daily, had to go to reception daily to have it reset, a real nuisance after a long day of running, we were there for the Spartan races.would not recommend.