Micro Hotel

Don’t let the renovations fool you. This property was not fit for customers. There was so much it didn’t have. No closer, no fridge, microwave or iron. The water was barely warm, the tv didn’t work, no dresser for clothes, the ac was either extremely hot or too cold, my key card wouldn’t work. The elevators weren’t working, the breakfast was served in brown paper bags. Not worth the price I paid.

Clean, warm other than the elevator being out no prblems were note. If you are reallt expecting a breakfast however you will be sorely disappointed.

Good: • nice, clean rooms • good area • good price Bad: • elevator doesn't work • TV in my room didn't work • "breakfast" is just packaged muffins What makes this a 5 star review instead of 3 stars is Francine. She was so nice and went out of her way to help us.

The property was opened prematurely. Website said breakfast was included which was why I selected it over a competitor. There was no breakfast service available. The elevator was not functioning. The check-in/out system was not functioning so my request for a partial refund was impossible. The room was small. No refrigerator in room or ice that could be found. Everything was new but it did not meet my needs or expectations.

This was the worst hotel experience I’ve ever had. This place is run down, smells of mold. It is unclean. The staff could care less. It advertised breakfast. Nothing!! Even the vending machines were empty! I’m actually never using Expedia again for this disaster. I canceled the second half of my booking and stay at another hotel in the area. I seriously want a refund. Everything was broken. From the fridge to the microwave in my room to the shower curtain the light socket covers were even broken. I mean this place should be shut down. Do you think your staying at a Whyndam hotel? Oh absolutely not. Do not even go near this place!!!

I would not recommend this hotel. Front desk clerk was difficult to communicate with. Elevator was broken. Room was extremely small and cramped. Breakfast was a joke. Now I realize why the rate was so cheap! Don't make the same mistake I did.

Will we arrive? The elevator was broken. They told us they didn’t have any rooms on the ground floor and we could get a refund. Where were we supposed to go? I asked her the rooms don’t have a closet. The rooms don’t have dresser drawers. The pool is filthy, and the girl at the desk was not really trying to be of any help to us. You have to ask for towers, even though the hotel is due it’s not ready for visitors.

The stay was terrible. The room was dirty the pool was closed and not marked on the website. The breakfast was literally just cereal and a fruit basket. And did not have a refrigerator and microwave available in the rooms.

This hotel was in absolute poor condition. We tried 3 rooms to find one without mold. Stains on the mattress and bed spring, peeling paint, broken drawers, it was really sub par. No ice machine, poor internet, moldy smelly. The only highlight was front desk did their best to be accommodating.

They charge a damaged fee of $75 for smoking on the property or damaging anything on the property because the property is going to damage with no ice machine available on any floor very disappointed thing

Clean room

The staff were warm and attentive, the rooms were spotless and smartly designed. made the stay truly special. Great food nearby overall 10/10 experience. Highly recommended!

My room had ants inside the window sale and they crawled all over my bags and stuff and the ants will crawl all over the desk next to the wall by the TV so me not knowing that it was ants crawling everywhere I was getting bit and the floor was dirty the carpet was not clean they had a company to clean the carpet and they did not do their job they had throw up on it the bathroom smell like piss and it was saying cockroaches coming out the back of the refrigerator I cleaned my own room I told the lady that the floor was not clean I was supposed to get moved to a new room but I never did I just swept my own room and ask got new sheets and some spray and sprayed everything down a couple times and wiped it all off I did not get my deposit back so I'm still waiting on that I called today to try and get my deposit back a Indian man answered the phone and and as I expressed to him what happened with my deposit as I was trying to get it back he hung up on me and he was very rude I told the person at the front desk that it was a car washes and come out the back of the thing I had one inside a cup she looked unbothered and another employee took pictures of the carpet and send it to the owner so he knows my room was dirty and then offered to compensate me in any type of way for a sleeping in 8 days in the same room and having to cleaning myself I also have pictures

Room wasn't properly clean, I found in the bathroom an used open bottle of some liquid, probably from the previous guest. I saw a small cockroach in between the wall and desk that I couldn't kill. The TV was on, the screen blue, and couldn't turn it off, not even the frontdesk woman who came to the room after I went down at 4am to complain because it was too hot, since the A/C didnt work. I requested another room but she said the hotel was full. I had a miserable night, only slept probably 3 or 4 hours. I definitely DON'T RECOMMEND THIS HOTEL.

Room wasn't that clean

The stay was terrible. The room was dirty the pool was closed and not marked on the website. The breakfast was literally just cereal and a fruit basket. And did not have a refrigerator and microwave available in the rooms.

This hotel was in absolute poor condition. We tried 3 rooms to find one without mold. Stains on the mattress and bed spring, peeling paint, broken drawers, it was really sub par. No ice machine, poor internet, moldy smelly. The only highlight was front desk did their best to be accommodating.

We walked in. It was completely disgusting and reeked of weed. We walked into the room and walked right back out. We expect a full refund.

So dirty. Smelled like marijuana everywhere. Bathroom walls were filthy. We didn’t even stay the night. Checked in, saw the room and left disgusted.

The condition of the hotel should be destroyed, it had a bad smell, I was able to look at 3 rooms on the bottom floor & 3 on the top floor. One of the rooms on the bottom floor bath room at water on the floor. The hall way rug had patch missing. The drink machine was out of order. The kitchen at boxes on the floor, it was not clean & I would not feed a dog in this place. Out side had cats & it had a bad smell I will not type any more, this was not a nice place to stay. The best thing, was the clerk that was on duty that night, he was so nice he walked with us to all of the room. I was will to stay because of him. But I could not do it because the place was just that bad. I'm sorry if it do not sound right or I missed spelled so words, I'm sorry but I'm upset that young man had to work in that hotel in those conditions.

Don’t let the renovations fool you. This property was not fit for customers. There was so much it didn’t have. No closer, no fridge, microwave or iron. The water was barely warm, the tv didn’t work, no dresser for clothes, the ac was either extremely hot or too cold, my key card wouldn’t work. The elevators weren’t working, the breakfast was served in brown paper bags. Not worth the price I paid.

Do NOT book this hotel, our experience was horrible all the way around. The TV didn't work, the light in the bathroom was broken, electric plug in the bathroom didn't work and in the middle of the night the toilet stopped working. I couldn't even remove the back to push to add water for flushing because the cabinet above prevented it. This is just a few of the things that went wrong on our 3 night stay. They gave us another room that was moldy smelling and the hallway was really loud because the walls are super thin.

The room was clean. However, there was no fridge, microwave, closet, nor iron as advertise. Also, the tv in our room didn’t work.

It was peaceful and quiet, was able to get some rest without noise from other guests.

Great location I did feel safe overall. They are doing some remodeling in the hotel, which you can definitely notice in the room and hallways, but there was no noise whatsoever and staff was very friendly. Beds were comfortable. Sheets were clean and AC was great!

The room doesn’t have a body mirror, the drain is in an awkward place in the shower and you have to push the water out with your foot. The WiFi and service is horrible.

I would not recommend this hotel. Front desk clerk was difficult to communicate with. Elevator was broken. Room was extremely small and cramped. Breakfast was a joke. Now I realize why the rate was so cheap! Don't make the same mistake I did.

This property advertises a refrigerator and microwave in the rooms only for me to be told that since they have updated the rooms tbey no longer come in the rooms and the description just hasnt been changed online. Next they charge a $75 fee for missing towels/damages but my room came damaged. The socket in the bathroom did not work, the socket by the desk was hanging from the wall and the bench area by the window has a light above it, and that to was broken....overall spend your money elsewhere

Will we arrive? The elevator was broken. They told us they didn’t have any rooms on the ground floor and we could get a refund. Where were we supposed to go? I asked her the rooms don’t have a closet. The rooms don’t have dresser drawers. The pool is filthy, and the girl at the desk was not really trying to be of any help to us. You have to ask for towers, even though the hotel is due it’s not ready for visitors.

The tv didnt work, water from shower was freezing

Hotel double charged me pls be sure to check your bank details when dealing with this chain. Horrible customer service.

The staff were warm and attentive, the rooms were spotless and smartly designed. made the stay truly special. Great food nearby overall 10/10 experience. Highly recommended!

Upon check front did not see my reservation that was made in advance and paid for already for 2 rooms! After a long check in was advised elevator not working walked up to third floor and room key didn’t work! Then got and alert from bank that I’ve been charged again for 2 rooms! Will deal with that at checkout! Will not be returning to Microtel!

The property had my reservation for several months. They even sent me a text the day before the reservation for me to check in. After traveling all day, they weren’t even open. The parking lot was empty and a handwritten sign to call to “check in” led to a number that would only text and not talk on the phone. They offered to send me another hotel but I’d have to pay for it. Expedia made the situation right

Very friendly staff.

They was good but always have to get my charges adjusted

I would not recommend this hotel. Front desk clerk was difficult to communicate with. Elevator was broken. Room was extremely small and cramped. Breakfast was a joke. Now I realize why the rate was so cheap! Don't make the same mistake I did.

Rooms are nice and clean. The staff is nice.

Clean staff is always nice very helpful

The staff didn’t bother us and was very polite as well

The area around the hotel was safe and the beds were comfortable and clean

Good: • nice, clean rooms • good area • good price Bad: • elevator doesn't work • TV in my room didn't work • "breakfast" is just packaged muffins What makes this a 5 star review instead of 3 stars is Francine. She was so nice and went out of her way to help us.

Unsafe. Broken windows and very sketchy. We did not stay. Would love a refund but probably won’t get one.

area was very unsafe.

Great location I did feel safe overall. They are doing some remodeling in the hotel, which you can definitely notice in the room and hallways, but there was no noise whatsoever and staff was very friendly. Beds were comfortable. Sheets were clean and AC was great!

The people are friendly and the place is accessible, but it would be good if they remodeled the hotel

Don’t let the renovations fool you. This property was not fit for customers. There was so much it didn’t have. No closer, no fridge, microwave or iron. The water was barely warm, the tv didn’t work, no dresser for clothes, the ac was either extremely hot or too cold, my key card wouldn’t work. The elevators weren’t working, the breakfast was served in brown paper bags. Not worth the price I paid.

Clean, warm other than the elevator being out no prblems were note. If you are reallt expecting a breakfast however you will be sorely disappointed.

Good: • nice, clean rooms • good area • good price Bad: • elevator doesn't work • TV in my room didn't work • "breakfast" is just packaged muffins What makes this a 5 star review instead of 3 stars is Francine. She was so nice and went out of her way to help us.

The property was opened prematurely. Website said breakfast was included which was why I selected it over a competitor. There was no breakfast service available. The elevator was not functioning. The check-in/out system was not functioning so my request for a partial refund was impossible. The room was small. No refrigerator in room or ice that could be found. Everything was new but it did not meet my needs or expectations.

Was told ‘we don’t do breakfast’ at check in despite listing indicating free breakfast, the room number was on a piece of masking tape and there was no fridge in the room. Would not stay here again.

I would not recommend this hotel. Front desk clerk was difficult to communicate with. Elevator was broken. Room was extremely small and cramped. Breakfast was a joke. Now I realize why the rate was so cheap! Don't make the same mistake I did.

The stay was terrible. The room was dirty the pool was closed and not marked on the website. The breakfast was literally just cereal and a fruit basket. And did not have a refrigerator and microwave available in the rooms.

I paid $120 for our hotel room they advertised that they had free breakfast and they said they had ice as well as the gym but none of these things were there. Also had a worker from the desk come to our room and knock on the door to ask if we had jumper cables and freaked us out as we were two females

Staff rude Breakfast gross and sad Rooms never serviced

They advertise breakfast, but it’s just nutrigrain bars and bottled water. The carpet in the room itself was sticky, the tv didn’t work, the mini fridge was actually a freezer, the shower drain was stopped up, and they charge a surprise $75 incidental fee when you check in. Ultimately if you need a place to sleep for a night or two, it’s okay, but don’t book it if you expect a hotel breakfast and getting your money’s worth. It’s pretty garbage all around.