Name: Best Western Plus Longbranch Hotel & Convention Center
Address: 90 Twixt Town Road North East, Marion, Iowa, United States of America, Marion, Iowa, US
Price range: $104–$339 per night
Rating: 8

What guests think

At Best Western Plus Longbranch Hotel & Convention Center, travelers frequently praise friendly staff, a warm pool with hot tub and sauna, and an unusually large gym, while noting dated areas, long walks between buildings, and uneven upkeep.

Rooms are often clean and comfortable, but some guests report musty odors, humidity, small bathrooms, noisy or aging HVAC, and occasional maintenance issues. Breakfast feedback is mixed, ranging from good variety to limited or unappetizing items, early closing at 9 a.m., and sporadic frozen-sandwich days. The property’s size brings many amenities, yet parts of the exterior and common areas can feel unkempt or dated. Expect a family-friendly stay with strong amenities and variable polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large amenity set including indoor pool, hot tub, sauna, and an unusually well equipped gym; families like the game area. Parts of the complex are dated with some maintenance lapses and limited hours for bar/restaurant, and the layout can require long walks.

Related guest reviews

8

Patrice Marie

Aug 14, 2025

·

Stayed 4 nights

The property was very unkempt - long grass, flowers not taken care of, litter around.

10

Charles

Oct 20, 2024

·

Stayed 1 night

Very friendly and efficient check in staff. Clean and spacious room. Love the pool, hot tub and sauna. Great location in the heart of the city.

10

Matthew

Nov 27, 2025

·

Stayed 3 nights

Great place with alot of stuff to do. They have a heated pool, hot tub, a sauna, and also a little gaming area with a pool table and a handful of coin op games. The only bad part was that breakfast wasnt served early enough for myself to enjoy it but the rest of my family did and said it is really good. I will stay here again.

10

Todd

Aug 20, 2025

·

Stayed 1 night

Great stay staff was very quick and friendly!! Great pool and gym

6

Andrew

Aug 23, 2025

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Stayed 1 night

Access to the gym was amazing and was very unique in relationship to other hotels. Only complaint about the gym is there's no air conditioning/air flow and we wonder when the last time it was cleaned. Hotel is in a great location. Halls had no air circulation and a moldy smell, main restroom outside of the front lobby was very dirty and looked like it hadn't been washed in days. Billiard table and equipment aren't maintained. Breakfast was less than desirable--food had been left out for a long time, dated dining room. The new Mexican food restaurant next to the hotel was delicious.

10

Zachariah

May 20, 2025

·

Stayed 3 nights

The hotel was a bit outdated overall. My fridge did not work and my sink was not draining upon arrival. However the property manager was quick to address the issue. But what really makes up for this stay is the Gym. By Gawd, that Gym is immaculate! Full free weight selection, barbells, dumbbells and plate machines. Hands down the greatest hotel gyms of all time. It felt like a gym membership with a bonus hotel room.

6

jessia

Oct 31, 2025

·

Stayed 1 night

Bathroom by pool had zero toilet paper both days we stayed. Ballard table charge to use but has no Que ball to play. Host tried to look for one but didn’t succeed. Race car game had jammed slots. Couldn’t play. Chips from vending machine were expired. Showerhead in ceiling fell down while using And the handhelds holder was already broken so it was just propped up in the shower.

8

Sandi

Aug 20, 2024

·

Stayed 1 night

This was a very large property. We had to walk to the adjoining building for breakfast and there were no eggs, but they had about everything else. The property had very many amenities ! Pool, hot tub, pool table, and more…

8

amber

Dec 27, 2024

·

Stayed 1 night

Great place. Mexican restaurant attached had amazing food and good prices. Pool and hot tub with sanaa in good condition. Arcade games were crap for the ones that worked. Didnt pay attention when we tried to play pool there were no balls. Room itself was nice and comfy. Plenty of on site parking. Nice workout room. Breakfast was basic but free.

8

Bethany

Aug 27, 2025

·

Stayed 1 night

Our kids loved the pool area! The pool was clean and the water was at a great temperature. The hot tub was hot, and the jets worked. Grandpa loved the dry sauna. Walking all the way to the breakfast and pool area from our rooms required using a skybridge on the fourth floor. It was a bit of a walk. We wished the hotel had rooms closer to the amenities. The staff were lovely and helpful. The room was quiet and we all slept well.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is split: many report clean rooms, but others note musty odors, humidity, dirty or neglected common areas, and housekeeping misses. Exterior litter and weeds are also mentioned.

Related guest reviews

4

Jennifer

Oct 4, 2025

·

Stayed 1 night

hotel was dirty - old carpet and has a bad smell. Air conditioning not working well in common areas…

6

James

Sep 25, 2025

·

Stayed 1 night

Our stay was okay…not sure where the exceptional reviews come from because it’s far from that. The hotel has had updates but our shower was dingy. Two wet wash cloths were left hanging on the shower curtain frame . Nice pool / hot tub. AC was noisy in our room, but the rest of the hotel was quiet (only saw one other couple and the parking lot was empty on the Sunday night that we stayed. Breakfast was ok

8

Tricia

Jul 28, 2024

·

Stayed 1 night

Nice to have a pool, hot tub, and sauna. Room was pretty, but not all that clean. Area around the hotel was very dirty, and hundreds of "rolly poleys" were around one of the entrances. Staff was friendly.

6

Tori

May 9, 2025

·

Stayed 1 night

The room was originally dirty so we had to get a new room

2

Ashleigh

Sep 2, 2025

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Stayed 2 nights

I had an extreme disappointment with my recent reservation at your establishment. The property's condition significantly deviated from the advertised images and fell far short of expectations, particularly regarding cleanliness and safety. Upon arrival, the lobby floors were visibly soiled, and the parking area presented an unsanitary and unkempt appearance, with significant litter and an overpowering odor. Overgrown weeds, approximately three feet in height, further contributed to a neglected and unsafe environment. Inside the room, the musty odor and stained carpeting were immediately apparent. The bedding was unacceptably unclean, with visible hair on the bed and worn blankets. These conditions created a significant safety concern for my family, leading to our immediate departure and cancellation of our stay. Despite returning the keys, I have yet to receive a refund for my reservation or the security deposit. I request your urgent attention to this matter and a full explanation regarding the discrepancy between the advertised amenities and the actual condition of the property, as well as a resolution concerning the non-refund of my payment.

8

Jonathan

Jul 31, 2025

·

Stayed 3 nights

Decent stay. Fine place to park yourself a few nights. Staff was courteous. It’s dated but you get what you pay for. Bathroom wasn’t cleaned very well - hairs left from last tenant. A/c worked but room felt humid. Breakfast was appreciated. Stay way from the scrambled eggs but the waffles are great.

8

Zach

Oct 27, 2025

·

Stayed 1 night

Room was clean but smelled like a musty cologne

10

Mary

Oct 2, 2025

·

Stayed 1 night

All the staff was very friendly and kind. The room was very clean.

6

Jackie

May 5, 2025

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Stayed 1 night

Hotel didn’t look cared for. Mirrors and sink were dirty. Window and mirrors in room dirty. Phone and remote were nasty. Walls in bathroom had stuff splashed that we don’t want to know what it was. Hair on floor and on sheets. Didn’t eat breakfast because we were unsure of the cleanliness. It may have been fine but we didn’t go in and check since we didn’t want to risk it. Was more expensive than the nicer and cleaner hotel we were at the night before. Couldn’t stay there due to availability.

8

julie

Aug 6, 2025

·

Stayed 1 night

There was trash in the hallways, not picked up 18 hours later and strung down the stairwell. Lobby was dank and musty smelling. Fans were out like they had water damage but the clerk said it was because it was hot. He was full of it because the carpet was soggy.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious and comfortable (some updated) to dated with very small bathrooms. Guests mention noisy or aging HVAC and humidity in some rooms; bed comfort varies.

Related guest reviews

4

Martie

Jul 6, 2025

·

Stayed 1 night

Paid for a pool view room, got a pool table view room, no cart to carry our bags up, air condition was horrible not keeping temp well and very loud kept us up all night. sounds like an airplane when it starts up

8

Charlie

Jul 15, 2025

·

Stayed 1 night

When we first arrived no staff was there to check in. The outside was rundown but the inside looks updated in most spots. The room was updated except for the bathroom. Bathrooms are very small. I did not have the free breakfast but one is available.

8

Jennifer

Jun 22, 2023

·

Stayed 1 night

This hotel was nice and up to date. I stayed with 2 young kids and not once was I worried about the area of the location of the hotel. It did stink having to walk a whole building to get to the pool and breakfast area but we had an absolute blast and the beds were comfy. Bathroom was a tad small.

10

Kristine

Jul 6, 2024

·

Stayed 1 night

It's definitely a different setup layout wise for a hotel. Our room was clean and modern. The hotel inside and out looks tired and dated. That said, our room was clean and comfortable. I'd stay here again

10

doris

Aug 8, 2023

·

Stayed 2 nights

the room was very quiet

4

Julie J.

Jul 16, 2024

·

Stayed 2 nights

I had a room on the first floor and although the property looked nice, my room was not. Everything in the room felt damp; sheets, towels, even clothes in my suitcase. And the musty odor was horrible. Upon returning hone, I even had to wash my clean clothes to get rid of the odor. Would not recommend!!

8

Susan

Oct 27, 2024

·

Stayed 1 night

Hotel is tucked back, and not an obvious find. Breakfast available 7am, but unfortunately we will be leaving before then. Unable to comment in the breakfast offering. Room is comfortable and it’s cleab.

10

Jessica

Jun 30, 2024

·

Stayed 1 night

The hotel was clean and in good condition. The gym is out of this world!!! My only complaint are the beds are horrible on a persons back. They have huge dips and are so broke down and soft. Pool was good and breakfast was good for a hotel breakfast.

10

Holly

Aug 1, 2023

·

Stayed 7 nights

Convenient location - updated rooms

10

Ron

Dec 29, 2024

·

Stayed 3 nights

Room was tidy. No telltale odors. Bed was comfortable.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and helpful, with quick fixes in some cases. Occasional issues include unattended front desk, slow responses, and an unfriendly breakfast attendant.

Related guest reviews

10

Nicole

Jul 10, 2024

·

Stayed 1 night

The staff were beyond incredible. The manager upgraded us to a suite and when I asked where the ice machine was, she grabbed my bucket and ran to the kitchen and said that was faster. Property was clean, many amenities, quiet and safe. I would stay here in a heartbeat again.

8

Melanie

Dec 26, 2023

·

Stayed 1 night

The breakfast was not even a breakfast they gave you a frozen sandwich which you had to cook your self and they only had 2 options both with sausage. Was very disappointed. Also they didn’t have pool unlocked. Then it took them over an hour to reply to come unlock it

10

Grant

Sep 1, 2025

·

Stayed 2 nights

Staff was very friendly and helpful.

10

Brandon

May 26, 2023

·

Stayed 3 nights

The staff were great. We had a convention room for a couple of days, and everything was as advertised. The breakfast was surprisingly good as well. The guy running the breakfast was on point with all aspects.

10

Barbara

May 9, 2023

·

Stayed 3 nights

Very clean and quiet during my 4 night stay. Front desk staff are kind and attentive to needs. Room has a microwave and mini fridge. I traveled solo here and felt safe throughout stay. While i was visiting, a tornado alarm went off during storm and when i called Holly/Front Desk she sas so calm and kind while informing me a basement was there if i'd like to come down. Will absolutely come back next time I'm in the area. The restaurant is closed but they have plenty of restaurants closeby and the front office has fruit, water and cold beverages. Highly recommended.

10

david

May 4, 2024

·

Stayed 1 night

Breakfast guy was aweful. Rude and shut off lights while everybody was still eating at nine sharp. Took food and utensils. Should have given everybody a ten minute notice.

6

Lenore

Jul 2, 2023

·

Stayed 6 nights

Front desk was rude and unwilling to help when we mistakenly under booked for 1 day. Having a wedding to attend and being told that we needed to check out in (35mins) or pay double of our original booking price for a different room was inconsiderate, but at the time I understood, our mistake, we could figure it out. THEN after packing and checking out trying to find another hotel so we could dress for a wedding I see that BW plus Longbranch had rooms available at only $40 more that what we originally booked!!! Why weren't we offered these rooms? We stayed at this location for nearly a week! Never asking for room cleaning or other services. It's sad that there was no willingness to help, no compassion, nothing but 35 mins to check out. Simply rude. All of this could have been cleared if the checkin process was done properly by the way. If front desk would have noted "you're staying with us from 6/24-6/30" we would have caught the booking error and adjusted that day. Instead we just got our room key, voucher we never were able to use as we were saving it for Friday night, and map of the Hotel. Do better.

10

Mary

Oct 13, 2025

·

Stayed 3 nights

Everything was great! The staff were very friendly and nice. I will highly recommend for people to stay there if they go to Cedar Rapids!

10

Robert

May 14, 2024

·

Stayed 1 night

Friendly staff

6

Tammy

Apr 30, 2025

·

Stayed 1 night

We waited for over twenty minutes to check in. Had to call the national number to try to get help. There was absolutely no one around. No staff. No directions to reach staff. No phone to call anyone. Rooms seemed clean but very old and outdated, but like recent renovations had been attempted. Won’t be back. Not worth the hassle.

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AI-generated summary based on recent guest reviews

Location

Convenient spot near malls, restaurants, and entertainment; generally quiet. A few guests found it tucked back and hard to find, and nearby apartments affected the feel for some.

Related guest reviews

10

Stacy

Jul 6, 2023

·

Stayed 1 night

Good location in town with a lot of restaurants nearby. The property is clean & easy to navigate. The breakfast is good for continental, and the area it is serviced is clean and spaced out. Unless you are in one of the pool-side rooms, you will need to either access it by walking outside to the back building or the 4th floor sky walk. Beds were alright, rooms spacious and area safe. Overall a good stay.

10

Rachel

Sep 1, 2023

·

Stayed 1 night

The hotel has a very unique shape to it, I wasn't sure if I was at the correct entrance or not, but I was. The hotel is a bit dated, but was convenient for a one-night stay. The pool and restaurant area are massive and would be worth checking out. Enjoyed the gold member perk of a dining certificate. The area around the property is surrounded by apartments that give off a weird vibe, but there is also a nice mall across the street. I didn't wander out alone but things seemed okay.

8

Nigel

Sep 30, 2024

·

Stayed 2 nights

The hotels.com and Expedia description says it is adjacent to a golf course, adjacent means next to! This was my main reason for booking this hotel, the golf course was five miles away! The actual hotels description does not state that it is next to a golf course.

8

Kim

Aug 6, 2024

·

Stayed 1 night

The front was a restaurant and looked dark and older, the hotel entrance was around the corner, and it didn’t have a very great entrance from the road. Once inside, the hotel was very nice.

8

Pamela

Oct 12, 2023

·

Stayed 1 night

A little bit hard to find and near an apartment complex

10

Charles

Oct 20, 2024

·

Stayed 1 night

Very friendly and efficient check in staff. Clean and spacious room. Love the pool, hot tub and sauna. Great location in the heart of the city.

10

Deana

Mar 28, 2024

·

Stayed 1 night

I will definitely stay here again next time I am in the area. Hotel was quite, clean, the staff was super nice, and the location was convenient.

8

Shabotonay

Sep 7, 2025

·

Stayed 2 nights

The Staff is friendly and professional. The hotel esthetics are dated but clean and comfortable. Breakfast lacks variety and doesn't appear appetizing. Near mall and restaurant options.

10

Brenda

Jul 27, 2023

·

Stayed 2 nights

Great location not just off the highway so was really quiet. The included breakfast was meh as are most but I don’t go for the food. Would definitely stay again

8

crystal

Nov 7, 2024

·

Stayed 1 night

Great location. Mexican restaurant attached to building. Pool available. Decent hours. Clean room. Cool spacey showers. Comfortable bed. Easy accessible. Easy check in. Small fridge in room. Coffee maker. Shampoo only enough for one person to use. Nice staff. Breakfast available.

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AI-generated summary based on recent guest reviews

Dining

Breakfast ranges from ample and tasty to limited or unappetizing, with an early 9 a.m. cutoff and occasional frozen-sandwich days; coffee is often criticized. The attached Mexican restaurant is frequently praised, but on-site dining/bar hours can be limited.

Related guest reviews

8

lori

Oct 11, 2023

·

Stayed 2 nights

There was a great bar we could see but never use as it was never open. The am breakfast was over at 9. I think kinda early

10

Peter

Aug 25, 2023

·

Stayed 1 night

Everything seemed to be great. It would be nice if one of the restaurants opened for convenience, but there were others nearby. I heard a rumor of biscuits and gravy for breakfast, but there were none :(, but overall breakfast was good. I would definitely recommend and stay there again.

8

Melanie

Jan 16, 2025

·

Stayed 2 nights

The breakfast was not good at all. The scrambled eggs were rubbery with hard chunks. The waffle makers (2) both were uncleaned and only burnt waffle mix to the machine. When I asked if they had the spray for the machine they would get it from kitchen and spray it without cleaning it first. One of the cooks actually said that they had a company that cleans the machines and they never come out to clean them anymore. We also asked what it meant since we were VIP guest when we checked in and the woman was confused and told us to ask in morning. So after our two day stay when checking out we asked again and they said we get nothing. And to check with the place that we booked through.

10

April

Oct 4, 2023

·

Stayed 2 nights

The property was nice. It would look better if the weeds in the parking lot were cleaned up. Usually breakfast is available till 10 but this property only has breakfast from 6 to 9. It was delicious though. It has a nice variety of make your eggs, bacon, sausage and make your own waffles

8

Jonathan

Jul 31, 2025

·

Stayed 3 nights

Decent stay. Fine place to park yourself a few nights. Staff was courteous. It’s dated but you get what you pay for. Bathroom wasn’t cleaned very well - hairs left from last tenant. A/c worked but room felt humid. Breakfast was appreciated. Stay way from the scrambled eggs but the waffles are great.

4

Chris

Jul 23, 2023

·

Stayed 1 night

Wouldn’t go back. Lists 2 restaurants. 1 closed and 1 was only open 5 to 9. Toilet had mold in it. Water pressure was horrible. Outside of that it’s just an average older hotel with a few updates.

8

Suzie

Nov 9, 2023

·

Stayed 1 night

The hotel felt run down and vacant. We stayed on a Friday night. The staff at front desk was friendly and super helpful when we wanted a new room. The staff in the atrium was kind and offered to fix the darts and get us change. Breakfast was less than we had hoped for.

10

April

Oct 2, 2023

·

The staff is very nice. There is a restaurant attached to the hotel. Breakfast was only served till 9 but it was a delicious buffet. My room was updated and clean. It is very conveniently located by shopping and restaurants.

8

Cheri

Nov 20, 2023

·

Stayed 1 night

Convention hotel that does not have safes in room. And front desk didn’t know how to use the 4 safety deposit boxes at desk. Said hot breakfast included every day. I have picture of the ad by the fit club and online. Mondays is a jimmy Dean frozen sandwich and yogurt. Not as good as McDonald’s!! Bed says queen but very small. I’d like to measure. Bet it’s a full size. Mexican restaurant was amazing!! Highly recommend. Fit club pool and hot tub very nice!

10

Mark

Jun 16, 2025

·

Stayed 2 nights

The complimentary breakfast needs some improvements. Coffee was very weak. Eggs and hashbrowns had no flavor.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$91
February	$95
March	$115
April	$122
May	$143
June	$147
July	$147
August	$129
September	$116
October	$126
November	$118
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $317	3 $339
4 $107	5 $107	6 $104	7 $108	8 $130	9	10 $147
11 $104	12 $106	13 $105	14 $130	15 $129	16 $134	17 $132
18 $104	19 $106	20 $104	21 $107	22 $107	23 $165	24 $130
25 $107	26 $107	27 $107	28 $107	29 $107	30 $202	31 $202

Best Western Plus Longbranch Hotel & Convention Center

Prices for Best Western Plus Longbranch Hotel & Convention Center

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed, Pool View

Standard Room, 2 Queen Beds, Pool View

Standard Room, 2 Queen Beds, Accessible (Walk-In Shower, View)

Suite, 1 King Bed, Hot Tub

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed, Accessible

Suite, Multiple Beds, Kitchenette

Guest reviews of Best Western Plus Longbranch Hotel & Convention Center

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Longbranch Hotel & Convention Center

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $127	21 $118	22 $118	23 $120	24 $120	25 $187	26 $199
27 $131	28 $134	29 $138	30 $177