Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 70 per accommodation, per night, plus a one-time cleaning fee of USD 200. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located in the suburbs, within a 5-minute drive of Brunswick Zone XL and Bowlero Randall Road. It is 1.9 miles from Indian Trail Beach and 3.2 miles from Algonquin Historic Village Hall.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

Are children allowed at the property?

Yes, children are allowed to stay at the property.

Holiday Inn Express Hotel Chicago-Algonquin

Average nightly price at Holiday Inn Express Hotel & Suites Chicago-Algonquin by IHG by month, last 12 months (USD)
Month	Average price
January	$93
February	$93
March	$92
April	$96
May	$100
June	$123
July	$136
August	$123
September	$131
October	$119
November	$107
December	$91

What guests think

Reviews of Holiday Inn Express Hotel & Suites Chicago-Algonquin by IHG highlight clean, renovated rooms, friendly staff, and a generally good free breakfast in a convenient area near shops and restaurants, though several comments note facility and maintenance shortcomings.

Guests often mention comfortable beds and spacious layouts. Repeated drawbacks include pool closures during renovation, a rough parking lot, and occasional elevator problems. Some report loud or leaky AC, thin walls or light from imperfect curtains, and inconsistent housekeeping or breakfast replenishment. It suits travelers who prioritize basic comfort and location over polished amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: several guests encountered a closed or chilly pool (and noted there is no hot tub), elevator quirks, and a rough or torn-up parking lot.

Related guest reviews

6

Jennifer

Feb 21, 2024

·

Stayed 1 night

The staff is amazing. They even made a little goodie bag for my daughter (granted with Christmas gummies in February and other questionable dates but it was a kind gesture). But that's about where the amazing part ends. The hotel is under construction so we walked in to the lobby being tiled and the front desk in the dining room. Workers were there at all hours it seemed. I called 2 weeks ahead to make sure the pool was open, as that was all my daughter and her friends wanted to enjoy, and the man happily confirmed the pool was renovated and ready. Upon check in I was told the pool was shut back down. Breakfast was ok. Eggs were nasty according to the girls, pancake maker was out of order, and there was no meat or biscuits in the heaters. Ended up with small baggies of cereal and a bagel. Not exactly the full breakfast advertised. The location is convenient but skip this trip til the renovations are completed and the hotel has had a nice post-construction deep cleaning.

6

Jennifer

May 19, 2024

·

Stayed 1 night

There was a picture of a hot tub on the photos ans tbere ia not a hot tub at all. The parking lot ia in terrible condition. The staff was friendly.

6

MARGARET

Mar 11, 2024

·

Stayed 1 night

Worst parking lot I'v ever seen, accident claim waiting to happen and hard on vehicles. Room and complimentary breakfast were good

10

Chris

Aug 4, 2025

·

Stayed 2 nights

elevator 'up' button did not seem to work. took stairs the entire stay. not a huge deal

10

John

Sep 26, 2025

·

Stayed 2 nights

Very clean. Very convenient. Excellent breakfast options including hard boiled eggs and Chiobani yogurt. Improved gym hours starting at 5:30am is a plus.

10

Patricia

Apr 4, 2024

·

Stayed 1 night

While the hotel and rooms were very clean 5 star for sure. Newly updated and so practical. My BIGGEST disappointment was the pool it was CLOSED….no water no nothing. Nothing was listed on the reservation page. Nothing mentioned at check in. A local fitness center was allowing guess to use their facilities but they closed early due to Easter. My whole reason for my stay was to relax before a medical procedure at the hospital 8 minutes away on Monday morning. Another good thing full continental breakfast is back. If you’re looking for a hotel with a modern, feel then this is it. If you want an on site pool call ahead and make sure it’s open.

8

Quinn

Jul 27, 2025

·

Stayed 3 nights

Really nice. The elevator sucks. Only one. If you are one the second floor the down button doesn’t light up. The rest was great.

6

Mike

Jun 14, 2024

·

Stayed 1 night

Limited parking , the lot is all torn up

6

Mark

Nov 27, 2023

·

Stayed 1 night

Gave a poor rating for the condition because of the fact of the construction going on. I booked this property for the pool area and with the construction taking place the pool was closed. I was never notified prior to my arrival of the construction and the pool area being closed. I was offered to use the pool at another facility in another town but, turned that option down. I would have not booked this property if I was notified in advance.

8

Kiana

Feb 26, 2023

·

Stayed 1 night

The pool water was a little cloudy and the jacuzzi is no longer here. The pool was described as heated but it was pretty cold. A little outdated and small but we still enjoyed the swim

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Cleanliness

Cleanliness reports are inconsistent: many found rooms and common areas very clean, while others noted dirty tubs, sticky floors or carpets, musty odors, and poorly cleaned elevators or hallways.

Related guest reviews

4

Chad

May 30, 2023

·

We got in our room and it was very visible dirty. Bed sheets, bed skirts really gross. Table had gunk on it. Bathroom floor was sticky. The stand the fridge was in looked like a dog chewed up the coroner of it. Walls had food splatter by the table. Hotels were really full so our only option was to switch rooms. Second room was better but definitely not great. Hotel definitely is in need of updating, carpet cleaning, Conners cleaned out, fresh paint, good deep cleaning

4

LINDA

Sep 20, 2023

·

Stayed 4 nights

The tub was dirty with black hair on the tub. The floor was sticky and I cleaned with soap and the wash cloth was black when I got as done and I showed it to the clerk when I checked out. She was going to report to her boss as she told me. The carpet was dirty and sticky also. Didn’t feel safe outside since there was a lot of strange people standing around by the bilking snd playing loud music

6

Renee

Sep 17, 2025

·

Stayed 4 nights

Room was clean, elevators and halls were not. A quick sweep of the elevator would have been nice was there 5 days and was never done. Breakfast nook area: the woman who cleaned wiped down the garbage can, then proceeded to wipe coffee machines n counter with same rag yuck! Tables were poorly cleaned as well. Did not eat breakfast any of the days after seeing that.

10

Oscar

Sep 26, 2024

·

Stayed 3 nights

Very clean and a family friendly hotel located in a very nice area

10

Laura

Jul 6, 2025

·

Stayed 4 nights

Evening staff and cleaning staff were very friendly and accommodating. Hotel was clean quiet and beds were comfortable.

8

Todd

Jul 24, 2024

·

Stayed 1 night

Cleanest hotel I’ve been in so far this year.

2

Grace

Oct 10, 2023

·

Stayed 1 night

This property was dark, dingy, creepy, and disgusting. My room had stains on both comforters. The sink had a hairball in the drain. The curtains were half hanging off. I immediately left this hotel. Felt extremely uncomfortable and grossed out

10

Beverly

Nov 25, 2025

·

Stayed 1 night

Quiet, clean and great accommodations.

8

Mike

Sep 8, 2025

·

Stayed 2 nights

I was pleasantly surprised at how nice the room looked until I got the microscope out. After further investigation, the bathroom was fairly bright and clean but the shower was full of what looked like urine stains down the middle. Let’s just say I was disgusted. Overall, the hotel looked fine to the naked eye but needed some tlc. Oh well I’ll stay elsewhere next time.

10

Jared

Aug 30, 2025

·

Stayed 1 night

The rooms are very clean and inviting. The staff was very friendly. Easy parking. Breakfast was standard continental breakfast. The main thing is, you had a cool/warm place to sleep and got fed. Would use again.

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Rooms

Rooms are generally modern, spacious, and comfortable, but some report loud or leaking AC, thin walls and noise transfer, curtain or blackout issues, and occasional maintenance problems with outlets or TVs. Bed comfort varies.

Related guest reviews

8

matthew

Aug 11, 2024

·

Stayed 2 nights

Tv screen kept turning black after a few minutes. Hard to watch the olympics when winding down.

10

CRISTINA

Jan 18, 2025

·

Stayed 1 night

Great hotel, recently renovated

8

Carlos

Feb 9, 2025

·

Stayed 1 night

Bed was uncomfortable as it was sinking in the middle and felt if we moved too much it would break. Staff wasn’t able to print us a receipt and wasn’t very friendly upon checkout.

10

Angela

Jan 17, 2025

·

Stayed 2 nights

Grandkids loved the pool. Room was spacious and clean, beds were comfortable. Would stay here again.

10

Tanya

Sep 9, 2024

·

Stayed 1 night

Beds were cozy. Room was huge. Will for sure be back again.

8

Ashley

Nov 12, 2024

·

Stayed 2 nights

I love staying at this hotel! Its my go to place when im in the area. Remodel is nice and the place is clean. Only catch is, there is no insulation between rooms or floors so if you have a noisy neighbor you will have to speak up and call the front desk.

6

Jodi

Jul 22, 2024

·

Stayed 1 night

The hotel has clearly been refreshed, which is always welcome. However, a few elements were overlooked. The room smelled strongly of paint (likely difficult to mask). Very tiny, difficult to find trash cans. One of the charging receptacles didn't work. The most egregious was the complete lack of blackout or privacy curtain. A semi-opaque screen was literally dangling by its top frame over the edge of the window valance. When I went to look for the typical blinds or secondary curtain, the screen fell on me. If it hadn't been so late when we arrived, I would have contacted the front desk -- but we were already so exhausted that we just rested the frame atop the valance and made sure we weren't exposing ourselves in the main room. It was clean and linens were fresh; breakfast was consistently getting refilled despite a busy clientele. Night manager was friendly, too. Unfortunately, they were booked solid and it was clear that they needed the rooms turned fast; housekeeping was trying to get into them ASAP and there was no accommodation for late checkout. Decent value for the money on a busy summer weekend; just needs a few details managed.

6

Pamela

Aug 10, 2025

·

Stayed 1 night

Need to have air conditioners checked particularly when it is humid and warm. It was loud almost all night.

10

Alan

Jan 22, 2025

·

Very nice interior in entry, halls and rooms. Modern clean feel. Great stay for the money.

10

Michelle

Jul 3, 2025

·

Stayed 4 nights

Overall, the rooms are nice and very comfortable. You are best going down early for breakfast otherwise it gets a little bit dry, but there is hapes to choose from or pretty much anyone including healthier options. My only complaint would be the air conditioning units. They are very very loud and go on and that's all night. Powerful for when it's hot but incredibly loud and there really isn't. No quiet fan mode. Bring earplugs.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and professional, with smooth check-ins. However, there are notable inconsistencies, including unfulfilled early check-in promises, tense interactions with management, and mixed problem resolution.

Related guest reviews

8

Carlos

Feb 9, 2025

·

Stayed 1 night

Bed was uncomfortable as it was sinking in the middle and felt if we moved too much it would break. Staff wasn’t able to print us a receipt and wasn’t very friendly upon checkout.

4

Abdinur

May 4, 2025

·

Stayed 3 nights

Check in and check out not too easy to do

2

Jeremy

Mar 24, 2025

·

Stayed 1 night

Was contacted BY THE PROPERTY the morning of reservation regarding status of payment and while on that call, asked for availability of early check in by just 1 hour and was told no problem. So proceeded on a 3 hour drive there. Arrived at property and was told they knew nothing of such a promise or who would have even called me from their own staff despite showing them the inbound phone call. Was nearly read my rights by housekeeping manager suggesting per their website check in was the 3pm time (no kidding unless you have staff grant your request otherwise). Then was told room could be ready by 2:30…finally ready and checked in after 3:20pm … later than “posted time on their website”. Not cute and very accusatory to a guest the property reached out to in the first place and offered accommodations.

10

Barbara

Dec 8, 2024

·

Stayed 1 night

The front desk staff were so friendly and accommodating.

10

Laura

Jul 6, 2025

·

Stayed 4 nights

Evening staff and cleaning staff were very friendly and accommodating. Hotel was clean quiet and beds were comfortable.

10

DUANE

Aug 2, 2025

·

Stayed 3 nights

Great customer service

10

Angela

Sep 4, 2025

·

Stayed 2 nights

Dave, the front desk person, was very helpful and made our stay even better. Great breakfast choices, very comfortable and a safe location.

8

Kate

Sep 25, 2025

·

Stayed 1 night

Front desk was very friendly and energetic. Breakfast was good.

2

tasha

Feb 15, 2025

·

Stayed 1 night

The Manager Alison had a terrible, UNPROFESSIONAL attitude that really unacceptable, she was very Rude and uneducated on charges being applied to guest, she had a distasteful Demeanor about herself, she gave off unpoliteness unkindly, vibes as if something she was angry about, which didnt have anything to do with me. The cleaning staff and the young ladies that works under her that I had interaction with was very professional and willing to answer any question I had with great customer care, the manager need to be fired!!!

2

Wanda

Aug 10, 2023

·

Stayed 4 nights

I had the worst hotel experience ever. I will never stay at a Holiday Inn again. It started with a bait and switch. I reserved a 2 bed suite and ended up with a 1 bed suite. After switching rooms to a 2 bed and an additional cot we found dried blood on the curtains. When I called down to reception Angela said there was nothing they could do, there are no other rooms available. She also said they didn't have any spare curtains. Luckily there was another woman at reception who was kind enough to come up and clean them. In the meantime, Angela called the police on us and wanted us out of the hotel. 3 police officers came to the room with me my 3 kids and my 90-year-old mother saying the hotel would like us to leave. They also said we didn't do anything wrong and didn't have to leave. One of the officers was kind enough to call around to see if we could get a room at another hotel but there wasn't anything available. The next day our original room became available.

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Location

Location is convenient and quiet, close to shopping, restaurants, and main roads, though a few guests found the entry road hard to spot.

Related guest reviews

10

Krzysztof

Mar 10, 2024

·

Stayed 2 nights

This i a great property to stay at. Very close to lots of things to do.

10

Charlene

Sep 20, 2024

·

Stayed 6 nights

main entry road difficult to find

10

Nina

Oct 6, 2024

·

Stayed 2 nights

Good location next to shops

10

Daniel

Nov 1, 2023

·

Stayed 2 nights

Second time we have stayed at this location. Convenient and easy to get to. Will be returning to this location before end of month.

10

Stephanie

Nov 15, 2023

·

Stayed 1 night

This hotel is located in a great area of shopping, restaurants, and bars. We stay here every time we are in town.

8

Angel Cabrera

Oct 23, 2024

·

Stayed 5 nights

Very clean facility. Convenient to stores and restaurants. Family friendly. Next to a high school and good restaurant “Syrup”. The hotel breakfast is basically the same every day, needs variety. Breakfast will run out by 9:30 am. A couple of customers and I asked the breakfast lady if she was going to bring more and she said that it was about to end. I brought this up with two different members at front desk. Hope they sort this out.

10

Margie

Jan 19, 2025

·

Stayed 2 nights

It's a convenient location with good coffee and breakfast.

8

Andrew

Dec 10, 2023

·

Stayed 1 night

Convenient location, helpful staff

10

Eileen

Nov 26, 2024

·

Stayed 2 nights

Nice place, had a loud neighbor but that can happen anywhere convenient location, lots of shopping and restaurants close by. Good value.

8

Laura

Aug 3, 2024

·

Stayed 2 nights

Great location! Close to everything

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely appreciated for its variety and overall quality. Some reviews mention items running out near the end of service or occasional misses like absent cinnamon rolls or limited hot items.

Related guest reviews

6

Jennifer

Feb 21, 2024

·

Stayed 1 night

The staff is amazing. They even made a little goodie bag for my daughter (granted with Christmas gummies in February and other questionable dates but it was a kind gesture). But that's about where the amazing part ends. The hotel is under construction so we walked in to the lobby being tiled and the front desk in the dining room. Workers were there at all hours it seemed. I called 2 weeks ahead to make sure the pool was open, as that was all my daughter and her friends wanted to enjoy, and the man happily confirmed the pool was renovated and ready. Upon check in I was told the pool was shut back down. Breakfast was ok. Eggs were nasty according to the girls, pancake maker was out of order, and there was no meat or biscuits in the heaters. Ended up with small baggies of cereal and a bagel. Not exactly the full breakfast advertised. The location is convenient but skip this trip til the renovations are completed and the hotel has had a nice post-construction deep cleaning.

8

Darus

Aug 4, 2025

·

Stayed 2 nights

Clean room, nice breakfast. Comfortable bed

8

Brian

Jul 1, 2025

·

Stayed 1 night

Overall, our stay was fine. Room was comfortable, AC worked great, and hotel was quiet. However, we were very disappointed with the lack of the usual cinnamon rolls at breakfast. For years we've been coming to Holiday Inn Expresses and this is the first time that cinnamon rolls were not found. This is one of the primary reasons for booking. Hopefully this was just a temporary glitch.

10

Laura

Nov 1, 2025

·

Stayed 1 night

Nice breakfast, clean room. Easy check-in

8

Angel Cabrera

Oct 23, 2024

·

Stayed 5 nights

Very clean facility. Convenient to stores and restaurants. Family friendly. Next to a high school and good restaurant “Syrup”. The hotel breakfast is basically the same every day, needs variety. Breakfast will run out by 9:30 am. A couple of customers and I asked the breakfast lady if she was going to bring more and she said that it was about to end. I brought this up with two different members at front desk. Hope they sort this out.

10

Christopher

Nov 23, 2025

·

Stayed 1 night

Breakfast and staff were wonderful!

10

Suzanne

Aug 4, 2025

·

Stayed 1 night

Definitely enjoyed the breakfast selection in the morning.

8

Kate

Sep 25, 2025

·

Stayed 1 night

Front desk was very friendly and energetic. Breakfast was good.

10

Michelle

Jul 3, 2025

·

Stayed 4 nights

Overall, the rooms are nice and very comfortable. You are best going down early for breakfast otherwise it gets a little bit dry, but there is hapes to choose from or pretty much anyone including healthier options. My only complaint would be the air conditioning units. They are very very loud and go on and that's all night. Powerful for when it's hot but incredibly loud and there really isn't. No quiet fan mode. Bring earplugs.

10

pam

Apr 16, 2024

·

Stayed 1 night

Very clean property & breakfast was great

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $94	2 $105	3 $105	4 $105	5 $114	6 $165	7
8 $119	9 $119	10 $118	11 $119	12 $119	13 $138	14 $156
15 $108	16 $109	17 $109	18 $109	19 $109	20 $119	21 $119
22 $109	23 $109	24 $123	25 $128	26 $142	27 $133	28 $125
29 $99	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
		1 $99	2 $99	3 $99	4 $101	5 $101
6 $99	7 $99	8 $101	9 $101	10 $101	11 $101	12 $101
13 $95	14 $95	15 $95	16 $97	17 $95	18 $97	19 $97
20 $95	21 $97	22 $95	23 $95	24 $97	25 $118	26 $116
27 $95	28 $95	29 $97	30 $97	31 $114

Holiday Inn Express Hotel & Suites Chicago-Algonquin by IHG

Prices for Holiday Inn Express Hotel & Suites Chicago-Algonquin by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Standard Room

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Suite, 1 King Bed

Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Guest reviews of Holiday Inn Express Hotel & Suites Chicago-Algonquin by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Chicago-Algonquin by IHG

Considering this hotel for your Algonquin trip?

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