La Quinta Inn by Wyndham Champaign

Very clean location. Staff was very nice and helpful. The breakfast had lots of choices. The food was great.

We had some noisy neighbors but they did not stay up late. The breakfast was good and all the staff were friendly and helpful.

Left very early in the morning. Trying to beat traffic home

The property could use a lot of attention. The stairs were not great. They pitched forward on a lot of steps. Hang onto the railing. There is no elevator, so if you can't do stairs, ask for the first floor. It needs work on cleaning. The first time we used the toilet, the seat almost fell off. Breakfast was not bad. It was like most hotels with free breakfast. The breakfast area was clean. The staff was nice. Parking is free with plenty of spaces. Overall, the hotel was pretty quiet; it just needs some TLC.

I booked this through Hotels.com with a 24 hour cancellation policy. I got to the room, and the shower had mold in it and the bathroom smelled like smoke. I was paying over $500 a night for this room. The parking lot is in poor condition, and honestly the outdoor area does not feel very safe. Once I saw the room, I went downstairs and said that I could not stay the second night. They told me to contact Hotels.com, which I did, and Hotels.com then called the hotel. They said they would refund my second night. I left the next day, and then I was charged for two nights. I just got off the phone with the manager from the hotel, and he refused to refund my money even though La Quinta and Hotels.com said it would be. He would not listen to a word I said. I would not stay here under any circumstance due to the room condition and due to hotel management.