Name: Springhill Suites by Marriott Chicago Elmhurst Oakbrook Area
Address: 410 West Lake Street, Elmhurst, Illinois, United States of America, Elmhurst, Illinois, US
Price range: $138–$429 per night
Rating: 8.43

What guests think

Across many reviews for Springhill Suites by Marriott Chicago Elmhurst Oakbrook Area, guests praise friendly, accommodating staff, generally clean, spacious suites, and a convenient suburban location near highways and O’Hare, though age and upkeep issues appear in places.

Breakfast is frequently appreciated, though protein options and day-to-day variety can be limited or uneven. Facilities draw mixed feedback: the indoor pool and small gym help, but occasional cleanliness issues, closures, and a parking fee disappoint some. Rooms feel roomy and comfortable yet somewhat dated, with some noisy HVAC, smaller TVs, and sporadic maintenance or housekeeping lapses. Expect a comfortable, budget-friendly base with standout service and some aging edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool and small fitness room are convenient. Feedback is mixed, with occasional cleanliness issues or closures, easy on-site parking that now carries a fee for many stays, and limited lobby snacks.

Related guest reviews

10

Amrutha

Sep 6, 2024

·

Stayed 1 night

Clean room, breakfast is okay. Parking costs $5 a night.

8

Danielle

Mar 26, 2025

·

Stayed 3 nights

Pool was definitely not like the pictures showed. Clean rooms. Good breakfast. Wish exercise room was monitored. I had to kick out a 5 and 7 year old who were fooling around.

8

Vicky

Aug 11, 2025

·

Stayed 1 night

Was very surprised that they now charge for parking. They have 2 large lots and it’s never full, and yet I found a parking charge on my bill. I understand a charge in Chicago, but not in Elmhurst.

6

Rodrigue

Sep 6, 2025

·

Stayed 4 nights

The pool was very dirty. We spent 4 days and our bedroom never got cleaned nor our linen got changed.

10

Dawn

May 22, 2025

·

Stayed 2 nights

We had a great stay! The staff was very friendly! Easy access to shops and restaurants. Property was clean and safe. Breakfast buffet was nice with a lot of variety. Indoor pool was nice too! Would stay again next time we are in the area.

10

Angelica

Nov 22, 2023

·

Stayed 2 nights

Very nice and welcoming staff. The amenities are great. Gym was small but officiant. Pool was nice. Very clean

10

Efrain

Feb 2, 2025

·

Stayed 1 night

This is a perfect hotel if you have kids because there pool is open from 6am to 11pm

8

Chris

Dec 3, 2024

·

Stayed 3 nights

The service at the desk was outstanding, and both the room and daily housekeeping service was outstanding. My only reason for not giving this hotel a 5-star rating was that a $5 per night charge was added for parking. I did not notice this when I made the reservation because it never crossed my mind that a hotel this far away from the airport in Elmhurst would not offer free parking.

8

tonya

Mar 5, 2024

·

Stayed 1 night

Pool wasn’t open

8

ELIZABETH

Sep 22, 2025

·

Stayed 1 night

Here for one night. Very convenient for where I’m going. Comfortable & spacious room. Staff friendly & front desk manned whenever I come in. Was hoping to purchase some snacks at the end of day but nothing available on premises.

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Cleanliness

Many guests found the hotel clean, but feedback is inconsistent, with reports of poorly cleaned bathrooms or linens, stained carpets/sofas, odors or pests, and housekeeping not servicing rooms as requested.

Related guest reviews

4

Muaid

Sep 1, 2025

·

Stayed 3 nights

The rooms are outdated, and the bathrooms are unacceptably small, making movement difficult, particularly for larger individuals. Most importantly, the cleanliness of the accommodations was below average; the bathtub was not properly cleaned upon our arrival. Additionally, the staff was argumentative and unprofessional when I attempted to address these concerns. This level of service is simply unacceptable.

6

Ubaid

Apr 12, 2025

·

Stayed 1 night

My stay was decent. The front desk staff were fantastic, and I have no complaints about them. However, the housekeeping staff was terrible; I requested housekeeping three times, but they never came.

6

Casey

Jun 15, 2025

·

Stayed 1 night

We were there for a wedding for one night, I was nice. The room was cleaned like with the rushed job. There was mold in our shower. Waffle machine was in an awkward room I was like cut off from a wall barrier on another breakfast room. And the waffle machine kept like turning off. Other breakfast options were good. It's kind of like an awkward stay. TV was awkward in the room it was like in front of a wall. But that was pretty good.

4

Brian

Nov 13, 2023

·

Stayed 1 night

Very outdated, our carpet was extremely dirty. White socks dont lie, they were filthy from walking on the carpet.

4

Ubaid

Apr 7, 2025

·

Stayed 2 nights

Front Desk staff was awesome and very courteous. My chief complaint is about the house keeping staff, I’ve told the front desk staff 3 times about the house keeping and not once they cleaned the room. Very disappointing to see this, it’s not common with Marriott Bonvoy other hotels or are least where I’ve stayed. I might have reconsider this hotel next time I am booking.

4

Juan

Sep 3, 2024

·

Stayed 5 nights

Room was dirty, sheets dirty and the towels. Housekeeping came 3 times and didn’t even vacuumed the room or swept the bathroom

2

Roshni

Sep 5, 2024

·

Stayed 3 nights

The place is like a dirty motel, completely infested with bed bugs, stale spoilt food, washroom us covered with mold, all the surfaces were covered with dust and dirt, no room service even after requesting, unwashed towels and bedsheets, making a fool out of customers. How can Marriott approve of such hotels? Complete waste of money and spoilt of mood. Horrible horrible horrible place

4

RANJITH

Nov 9, 2024

·

Stayed 1 night

Property is not clean, especially bathroom

4

Ericka

Oct 6, 2023

·

Stayed 2 nights

The hotel was full of ants

8

Gisela

Jul 27, 2025

·

Stayed 4 nights

It was convenient with free parking and free breakfast. The bath tub was like scratch and I couldn’t stand there without shower shoes. Maybe I’m just to picky but that’s what I didn’t like.

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Rooms

Suites are roomy and generally comfortable with practical layouts and some nice views. Downsides include dated furnishings, smaller TVs, noisy HVAC or bathroom fans, occasional maintenance issues, and spotty or slow Wi‑Fi for some.

Related guest reviews

8

Ranjana

Jun 28, 2024

·

Stayed 2 nights

Good hotel on average, experienced staff, lovely breakfast, but very slow erratic internet. Our room had a very noisy bathroom exhaust fan. Air Conditioner was also noisy as well. Free easy parking.

10

Zainaba

Sep 4, 2025

·

Stayed 1 night

My family and I had a wonderful stay. The rooms were clean and the beds were very comfortable. I just wish the tv in the room was bigger. The kid enjoyed the swimming pool. We will most definitely be coming back.

8

John

Oct 13, 2024

·

Stayed 1 night

Everything was great BUT I wish the fan could stay on. We didn’t sleep well bc the AC and fan would go on and off and that meant it was loud then quiet.

8

Elizabeth

Feb 26, 2023

·

Stayed 2 nights

Stayed here for a family gathering. The suites are a decent size: we had two double beds and a sofa bed. The beds were comfortable, the sofa bed not so much. The pool was fun for the kids, and water was warm, but there is no hot tub. Surrounding area isn't much to write home about.

8

Crystal

Sep 13, 2025

·

Stayed 2 nights

Staff was friendly and breakfast was good. Rooms could use a refresh. I also couldn't get wifi to work even with trouble shooting from the staff.

8

Nancy

Jan 6, 2023

·

Stayed 19,358 nights

Basic one night hotel, nothing special, small tvs, even in the lobby which has tons of seating which was odd.

6

Ronald

Sep 24, 2025

·

Stayed 2 nights

Air-condition in room was noisy.

8

Allen

May 26, 2025

·

Stayed 4 nights

The accessible options in the room made things easier for my wife. There must be a way to keep the water from the roll-in shower from spreading onto the bathroom floor. There was plenty of space and the power outlets were generally sufficient on both bed tables. There was, however, no plug or USB slots on the desk. We'll definitely stay there again because of the convenience to my son's house.

8

ELIZABETH

Sep 22, 2025

·

Stayed 1 night

Here for one night. Very convenient for where I’m going. Comfortable & spacious room. Staff friendly & front desk manned whenever I come in. Was hoping to purchase some snacks at the end of day but nothing available on premises.

10

Talu

Jul 19, 2025

·

Stayed 3 nights

The hotel is really nice and peaceful, perfect for relaxing. Our room is on the sixth floor and has beautiful views, especially at night with all the city lights. Everything is very clean and well maintained. We really enjoyed our stay.

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AI-generated summary based on recent guest reviews

Service

Front-desk service is widely praised as friendly, accommodating, and responsive. A few guests reported unprofessional interactions and inconsistent housekeeping follow-through.

Related guest reviews

4

Muaid

Sep 1, 2025

·

Stayed 3 nights

The rooms are outdated, and the bathrooms are unacceptably small, making movement difficult, particularly for larger individuals. Most importantly, the cleanliness of the accommodations was below average; the bathtub was not properly cleaned upon our arrival. Additionally, the staff was argumentative and unprofessional when I attempted to address these concerns. This level of service is simply unacceptable.

6

Ubaid

Apr 12, 2025

·

Stayed 1 night

My stay was decent. The front desk staff were fantastic, and I have no complaints about them. However, the housekeeping staff was terrible; I requested housekeeping three times, but they never came.

10

Margaret

Oct 4, 2024

·

Stayed 1 night

Devon, who checked us in was excellent. So very helpful. Kimberleee in the morning who checked this out was excellent. Heather the manager who over saw breakfast was fantastic. It was the very best breakfast I’ve ever had in a hotel. They had excellent spinach quiche, Lorraine, English muffin with cheese and egg, waffles, juice, an oatmeal bar and more. We would highly recommend this place to stay at if you’re flying out of O’Hara or picking somebody up. Thanks for a great stay! Micky and fam

10

Kathy

Nov 3, 2025

·

Stayed 3 nights

Girl who was at front desk, in the evenings of all of my stay was exceptionally nice, helpful, engaging and overall, a great person. I'm terrible with names and I've forgotten hers but hope she won the pumpkin contest!! The hotel was very nice and well kept.

10

Autumn

May 5, 2025

·

Stayed 1 night

The front desk staff was very helpful and friendly!! Check in was so smooth. Room was clean.

4

Ubaid

Apr 7, 2025

·

Stayed 2 nights

Front Desk staff was awesome and very courteous. My chief complaint is about the house keeping staff, I’ve told the front desk staff 3 times about the house keeping and not once they cleaned the room. Very disappointing to see this, it’s not common with Marriott Bonvoy other hotels or are least where I’ve stayed. I might have reconsider this hotel next time I am booking.

10

silvia

Oct 26, 2024

·

Stayed 4 nights

The front desk person who checked me in was wonderful- very kind, attentive and efficient 🙏🙏

10

Kristine

Jun 10, 2024

·

Stayed 2 nights

Quick checkin/check out process. staff was helpful and friendly. Breakfast was better than expected. Would definitely stay again.

10

Janet

Sep 8, 2025

·

Stayed 3 nights

Very friendly and helpful staff. Quickly took care of any issues

10

Davor

May 2, 2025

·

Stayed 3 nights

came to Chicago from Naples for a buissines purpose and i found this hotel nice looking and it was a good price so booked and when i came i was welcomed by nice receptionist Kaisha she get my room ready in right away because i was driving 1400 mikes from Naples and i was tired . After the two ladies as well on the reception Jiina and Kim were super nice with me always greet me and spoke nice ., especially i want to mention the good energy of Heather she always have a nice prepared line always clean. The rooms were super b and always they change and make nice my bed a new towels and soup were provided all time . . Definitely i will come back all the staff were super nice . Thank you guys i really enjoyed

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Location

Quiet, safe suburban setting with quick access to I‑290 and O’Hare. A car is typically needed for dining and attractions, and it’s a drive to downtown Chicago.

Related guest reviews

8

martin

May 2, 2025

·

Stayed 1 night

Pleasant stay not too far from centre of Elmhurst. You really need a car to stay here and a car to go and find something to eat or visit. Elmhurst is a lovely town on the UP West Metra line to Chicago

8

Tom

Jun 1, 2025

·

Stayed 3 nights

friendly front desk staff, all amenities, good breakfast and quiet ... ... but closed location to freeway.

10

Cynthia

Jun 5, 2023

·

Stayed 4 nights

Really nice hotel, friendly staff, Kind far from the downtown.

10

CRISTINO

Jul 18, 2023

·

Stayed 4 nights

Quiet location and easy access to highway

10

Abdulkareem

Sep 22, 2025

·

Stayed 4 nights

The property was clean and had friendly and courteous staff who were always working hard to ensure our comfort. Breakfast provided was a nice touch setting us up with a good meal to start the day. The toilet bowl in the suites will need to be ungraded in future. It sits quite low and may be uncomfortable for taller folks. Overall, the accommodation provided good value for the amount we paid and was a nice short distance from the airport.

10

Eric

Jul 28, 2025

·

Stayed 5 nights

Staff was great, hotel location was ok. Quite a drive to downtown Chicago. Eatery and shopping within a mile or two. Hotel amenities are ok, met our needs. Breakfast selection was good. Overall a good hotel, will definitely consider staying again at this facility whenever in Chicago again.

10

Sudhirdas

Jun 16, 2025

·

Stayed 1 night

We stayed here on our visit to Chicago. This hotel was convinient of highway, quiet neibhour hood. Room was excellent. Nothing particular negative to report. Thanks.

10

Mary

Dec 15, 2024

·

Stayed 1 night

Close to the concert we were going to & right off the freeway.

8

Silvia

May 12, 2025

·

Stayed 2 nights

Location is very convenient

10

Otto

Jul 3, 2023

·

Stayed 2 nights

Convenient location

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Dining

Complimentary breakfast is appreciated for convenience and variety. Quality and selection are inconsistent, with repeated mentions of limited protein options, precooked items, and repetitive menus.

Related guest reviews

6

James

Jan 13, 2024

·

Stayed 1 night

I didn't like that the breakfast didn't offer any meat items !

8

Luke

Dec 7, 2024

·

Stayed 4 nights

Breakfast consisted of microwaved eggs, cereal, waffles, yogurt, and bread—no side items like bacon, sausage, or breakfast potatoes. I was not impressed.

10

Margaret

Oct 4, 2024

·

Stayed 1 night

Devon, who checked us in was excellent. So very helpful. Kimberleee in the morning who checked this out was excellent. Heather the manager who over saw breakfast was fantastic. It was the very best breakfast I’ve ever had in a hotel. They had excellent spinach quiche, Lorraine, English muffin with cheese and egg, waffles, juice, an oatmeal bar and more. We would highly recommend this place to stay at if you’re flying out of O’Hara or picking somebody up. Thanks for a great stay! Micky and fam

2

Arshill

Aug 22, 2025

·

Stayed 4 nights

Several issues with the rooms and property. Breakfast was the worse I have seen in hotels.

10

Dawn

May 22, 2025

·

Stayed 2 nights

We had a great stay! The staff was very friendly! Easy access to shops and restaurants. Property was clean and safe. Breakfast buffet was nice with a lot of variety. Indoor pool was nice too! Would stay again next time we are in the area.

8

Satiel

Sep 2, 2025

·

Stayed 3 nights

We stayed for 3 days and it was peaceful. Breakfast was okay the same exact thing everyday. The staff was nice.

10

Sathish

May 11, 2025

·

Stayed 4 nights

Great customer service, very helpful team, breatfast options were great. Very clean hotel. No noise heard from adjoining rooms

6

victor

Jul 31, 2025

·

Stayed 3 nights

Your selection on your breakfast every morning was very poor. If you are a diabetic or cannot have any kind of white flour breads you gave no options. Your protein selections were low no bacon no sausage no scrambled eggs no omelettes.

10

Tammy

Jan 19, 2025

·

Stayed 2 nights

Breakfast was great, beds comfy, staff were friendly.

2

Naseem

Aug 22, 2025

·

Stayed 3 nights

We numerous problems at the property. Water was stopped the first day. Locks had issues. Commodes were running and water stalled in the tub. Breakfast was horrible.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$106
February	$112
March	$117
April	$128
May	$149
June	$199
July	$171
August	$176
September	$137
October	$132
November	$128
December	$107

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $311	15	16 $429	17 $328	18 $284	19 $284
20 $173	21 $229	22	23 $285	24 $296	25	26 $276
27 $172	28 $138	29 $147	30 $157

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2 $197	3 $222
4 $143	5 $147	6 $167	7 $167	8 $157	9 $306	10 $327
11 $197	12 $167	13 $168	14 $167	15 $178	16 $232	17 $292
18 $197	19 $168	20 $167	21 $197	22 $173	23 $188	24 $203
25 $157	26 $158	27 $167	28 $178	29 $158	30 $178	31 $172

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Springhill Suites by Marriott Chicago Elmhurst Oakbrook Area

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Prices for upcoming dates