Super 8 by Wyndham Jerseyville

The staff was very pleasant, helpful and friendly. The room's Air Conditioner was very loud -and made a lot of noise- and then it sort of whined and sputtered each time it ended a cycle. The TV had operational issues. A staff member, Lee, kindly came up and spent about 20 minutes getting the TV to work. She couldn't do anything about the elevator-(but, it needed fixing and was going to report it to maintenance). The breakfast options were very nice. And the corn field surroundings were charming.

Being on a walker the whole staff was right there to help with anything I could need from opening doors in and out to showing me how to work the tv and bringing my luggage in and out, they were all so kind and polite! But we couldn’t find the pool?

I hate being negative but this stay was not great. The room was dingy and reeked of cigarettes even though it was a non smoking room. Breakfast was picked over to the point we didn’t want to eat it and an older front desk woman seemed kin

Upon check in the over night was rude to my husband because “I couldn’t run my night audit because of you”. My husband called earlier in the evening to let the hotel know that we would be late and she sounded very irritated with him and said, “Well no one told me that.” The next night I had my interaction with her. I asked if we could get a couple more towels because there were only 3 in the room. We had 4 guest staying. She gave me attitude and Asked if I had the dirty towels with me. We had just walked in from being gone all day, so no I didn’t have the dirty towels with me. She grudgingly gave me two more towels, which was needed since no one cleaned the room that day. The next morning after I showered, I reused the towels and then took them down and got a couple more fresh ones. At some point that second day, house keeping came in and replaced the floor mat. That’s it. Beds were not made the second day either. There was absolutely nothing on the beds to prevent them from being made. I have always stayed at this hotel when I have been in Jerseyville and after this experience, I’m considering finding a different hotel. The over night person, just really made it an uncomfortable experience.

I canceled my stay. Mattresses were definitely old and wore out. Curtains had holes all over it. Plus the price was high.

The staff is amazing very friendly and professional!! The property is very clean and you can tell the staff takes pride in their work place!! Will definitely stay here again!!

We found the staff quite friendly and helpful! The rooms were very clean and breakfast was a social event of l The travelers!! We will return and stay when we visit the Grafton area again

This hotel is fantastic!! The rooms were very clean, staff was great. We will definitely stay again.

Beds not the best but it was clean and quiet

Staff were very friendly. Room was ok except it smelled bad. Otherwise it was good.

We booked a non smoking room and had to stay in a smoking room as they had nothing else available. The front desk clerk was kind and offered some air freshener but was not helpful in getting rid of the thick smoky odor. Needless to say did not sleep well.

The room was clean. The lady at the front desk allowed us to eat our lunch in the breakfast area before checking in that day. We were loading the contents of a storage unit across the street into a moving van and needed a place to eat some leftovers. She was so kind to let us eat in comfort. My elderly dad needed some nail clippers and she provided a pair. The breakfast was good. They allowed us to fill our cooler for the long trip that day.

Beds need a upgrade

I wanted to give this hotel a better review because the staff were very friendly and pleasant. However I could not overlook some concerns I had. I was placed in a room that was a designated room for people who had pets. The woman at the desk asked if I had a pet and I said no. She informed me my room was a designated pet room and unfortunately she couldnt move me. The odor of the room was unpleasant. I went and bought airfreshner but still the room stunk. I could hear conversations as well as snoring in the room next to mine. There is not much to chose from in Jerseyville IL but next time I will drive the extra 15 min and pay 20.00 more in Alton for a better place. The chair in my room was old and worn out. The heater made an unusual whirring sound which was annoying. The only real good I can say is that the staff were pleasant. The hotel needs some updating desperately. If you are going to stay here make sure you tell them you dont want a room pets have stayed in unless of course you have a pet.

Decent place. Only real option in town. Chest of drawers was falling apart. Poor soundproofing. Kind personnel. Will go back

Only drawback was my next door neighbor was up at 4:00am watching tv loud. Other than that was a great stay. Hotel staff do a great job. I was traveling alone & felt safe the whole time

We got the large room with 3 queen sized beds. The room was okay. Not the best quality, not the most clean. The biggest problem was the air conditioning in our room wasn't working. So it was VERY hot. They offered to move us to another room, but it would only be two queen beds. We needed the 3 and has paid for 3.

The staff was very pleasant, helpful and friendly. The room's Air Conditioner was very loud -and made a lot of noise- and then it sort of whined and sputtered each time it ended a cycle. The TV had operational issues. A staff member, Lee, kindly came up and spent about 20 minutes getting the TV to work. She couldn't do anything about the elevator-(but, it needed fixing and was going to report it to maintenance). The breakfast options were very nice. And the corn field surroundings were charming.

I canceled my stay. Mattresses were definitely old and wore out. Curtains had holes all over it. Plus the price was high.

For the price this was a decent stay. All the staff were friendly and professional. Joe was especially helpful. The room could use some updating. The bed was comfortable. Conversations in the next room could be heard walls kind of thin bit overall no loud experiences.

The stay was great. The kids loved having 3 beds in the room. It was the first time we have ever seen that.

Beds not the best but it was clean and quiet

Extremely friendly staff, nice place to stay

Not Disability friendly, policy to sign for service animals and placed in a "pet designated" room which usually smells like pee and poop. ADA Federal law FORBIDS as a service animal is not a pet, and in no way should a disabled person be required to stay in any different accommodations than a regular individual. So i was charged for staying in a non-pet friendly room. Its been turned over to the Illinois persons with disabilities act. Further more, i came and went with my dog on my shoulder pouch for two days, no one had the courtesy to call and ask if i had a dog, one of the managers tried to force her way into my room clearly marked "Do Not Disturb" with an extra latch on, thank goodness as i was half dressed. She stated she needed to check the room, i was mortified and asked if she saw the sigh... very low class, uninformed and tacky individuals. I've stayed at the Ritz and never had one question, no declaration, no signatures, and never ever relegated to a Pet Friendly room as my animal is AKC Regestered Service and therapy.. not a fly by night fake by any means. I would not recommend this hotel to anyone. Plus there was no chair in the room, the desk was tacky, the drain on the sink was malfunctioning and the bathtub plug did not work.

The staff was very pleasant, helpful and friendly. The room's Air Conditioner was very loud -and made a lot of noise- and then it sort of whined and sputtered each time it ended a cycle. The TV had operational issues. A staff member, Lee, kindly came up and spent about 20 minutes getting the TV to work. She couldn't do anything about the elevator-(but, it needed fixing and was going to report it to maintenance). The breakfast options were very nice. And the corn field surroundings were charming.

Upon check in the over night was rude to my husband because “I couldn’t run my night audit because of you”. My husband called earlier in the evening to let the hotel know that we would be late and she sounded very irritated with him and said, “Well no one told me that.” The next night I had my interaction with her. I asked if we could get a couple more towels because there were only 3 in the room. We had 4 guest staying. She gave me attitude and Asked if I had the dirty towels with me. We had just walked in from being gone all day, so no I didn’t have the dirty towels with me. She grudgingly gave me two more towels, which was needed since no one cleaned the room that day. The next morning after I showered, I reused the towels and then took them down and got a couple more fresh ones. At some point that second day, house keeping came in and replaced the floor mat. That’s it. Beds were not made the second day either. There was absolutely nothing on the beds to prevent them from being made. I have always stayed at this hotel when I have been in Jerseyville and after this experience, I’m considering finding a different hotel. The over night person, just really made it an uncomfortable experience.

Being on a walker the whole staff was right there to help with anything I could need from opening doors in and out to showing me how to work the tv and bringing my luggage in and out, they were all so kind and polite! But we couldn’t find the pool?

The people at the registration desk weren’t very friendly, but they did their work. Everything else was fine. Glad we stayed here and didn’t drive to one in Alton.

The staff is amazing very friendly and professional!! The property is very clean and you can tell the staff takes pride in their work place!! Will definitely stay here again!!

Nice place. Clean, staff is friendly, easy check-in and check-out, and priced right. Goog Job!

The staff was excellent. We were there for a wedding and this was perfect for us.

The room was clean. The lady at the front desk allowed us to eat our lunch in the breakfast area before checking in that day. We were loading the contents of a storage unit across the street into a moving van and needed a place to eat some leftovers. She was so kind to let us eat in comfort. My elderly dad needed some nail clippers and she provided a pair. The breakfast was good. They allowed us to fill our cooler for the long trip that day.

The staff were very nice and helpful! The surrounding are is quiet, a lot of corn fields. The facility was tired and could use a good update. But it was a warm place to sleep and very quiet.

We stayed here while exhibiting cattle at the Jersey county fair. The front desk was very welcoming and remembered us and our dog from last year!

Nice hotel for a small town. Staff was great.

Decent place. Only real option in town. Chest of drawers was falling apart. Poor soundproofing. Kind personnel. Will go back

Best hotel in Jerseyville. Not high end but good for the price and location. Clean.

Nice quite

The people at the registration desk weren’t very friendly, but they did their work. Everything else was fine. Glad we stayed here and didn’t drive to one in Alton.

We found the staff quite friendly and helpful! The rooms were very clean and breakfast was a social event of l The travelers!! We will return and stay when we visit the Grafton area again

It was very easy to find,staff was friendly

It was a nice place to stay in a small town!!

I hate being negative but this stay was not great. The room was dingy and reeked of cigarettes even though it was a non smoking room. Breakfast was picked over to the point we didn’t want to eat it and an older front desk woman seemed kin

Definitely needs maintenance and updating, curtains had holes in them, desk top lament was cracked. Breakfast provided was not the greatest The facility was clean

The staff was very pleasant, helpful and friendly. The room's Air Conditioner was very loud -and made a lot of noise- and then it sort of whined and sputtered each time it ended a cycle. The TV had operational issues. A staff member, Lee, kindly came up and spent about 20 minutes getting the TV to work. She couldn't do anything about the elevator-(but, it needed fixing and was going to report it to maintenance). The breakfast options were very nice. And the corn field surroundings were charming.

We found the staff quite friendly and helpful! The rooms were very clean and breakfast was a social event of l The travelers!! We will return and stay when we visit the Grafton area again

The room was clean. The lady at the front desk allowed us to eat our lunch in the breakfast area before checking in that day. We were loading the contents of a storage unit across the street into a moving van and needed a place to eat some leftovers. She was so kind to let us eat in comfort. My elderly dad needed some nail clippers and she provided a pair. The breakfast was good. They allowed us to fill our cooler for the long trip that day.