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Embassy Suites by Hilton Chicago Lombard Oak Brook

162 $US

/nuit

Moyenne pour septembre

Embassy Suites by Hilton Chicago Lombard Oak Brook - Image 1

Embassy Suites by Hilton Chicago Lombard Oak Brook - Chambre

Embassy Suites by Hilton Chicago Lombard Oak Brook - Chambre

Embassy Suites by Hilton Chicago Lombard Oak Brook - Réception

Embassy Suites by Hilton Chicago Lombard Oak Brook - Piscine

Sélectionnez les dates pour voir les prix et les disponibilités

162 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Embassy Suites by Hilton Chicago Lombard Oak Brook, les prix par nuit s'élèvent en moyenne à 128 $US pendant le mois le moins cher (décembre) et à 204 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.

Prix moyen par nuit à Embassy Suites by Hilton Chicago Lombard Oak Brook selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	134 $US
février	137 $US
mars	132 $US
avril	165 $US
mai	172 $US
juin	195 $US
juillet	204 $US
août	160 $US
septembre	162 $US
octobre	154 $US
novembre	139 $US
décembre	128 $US

Le plus cher : juillet (env. 204 $US)

Le moins cher : décembre (env. 128 $US)

À propos de cet établissement

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet grat...

Équipements

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une boutique de souvenirs/un kiosque à journaux et une télévision dans l'espace commun.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de départ express et un service de nettoyage à sec / blanchisserie. Les espaces événements de cet hôtel comprennent un espace de conférence et des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.

Repas

Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service d'étage (horaires limités) proposé par cet hôtel. Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner complet gratuit est servi en semaine de 06 h 00 à 09 h 00 et le week-end de 07 h 00 à 10 h 30.

Chambres

Les 262 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.

Emplacement

En choisissant Embassy Suites by Hilton Chicago Lombard Oak Brook à Lombard, vous profiterez d'un séjour au cœur du quartier d'affaires, à moins de 5 minutes en voiture de Oakbrook Center Mall (centre commercial) et Yorktown Shopping Center. Cet hôtel se trouve à 23,7 km de Donald E. Stephens Convention Center et à 3,3 km de Advocate Good Samaritan Hospital.

À proximité

Yorktown Shopping Center(0.2 miles)
Advocate Good Samaritan Hospital(2.1 miles)
Oakbrook Center Mall (centre commercial)(2.5 miles)
Rush Health(2.6 miles)
Mayslake Peabody Mansion(3.1 miles)
Drury Lane Theater(3.1 miles)
Ty Warner Park(3.7 miles)
Morton Arboretum(3.8 miles)
Elmhurst Hospital - Main Campus(4.2 miles)
Golf d'Oak Brook(4.3 miles)
Lizzadro Museum of Lapidary Art(4.3 miles)
College of DuPage (université)(4.3 miles)
Lilacia Park(4.4 miles)
Elmhurst College(5.3 miles)
Graue Mill and Museum(5.6 miles)
Aéroport international de Chicago O'Hare (ORD)(19.4 miles)
Aéroport international de Midway (MDW)(24.7 miles)
Aéroport de Dupage (DPA)(17.6 miles)
Aéroport de Chicago Executive (PWK)(25.3 miles)

Blanchisserie
Ascenseur
Centre d'affaires
Personnel multilingue
Salles de réunion
Parcours de golf (à proximité)

Emplacement

707 E Butterfield Road, Lombard, Illinois, États-Unis d’Amérique

Yorktown Shopping Center (0.2 miles)

Advocate Good Samaritan Hospital (2.1 miles)

Oakbrook Center Mall (centre commercial) (2.5 miles)

Rush Health (2.6 miles)

Mayslake Peabody Mansion (3.1 miles)

Drury Lane Theater (3.1 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs

8.2

Très bien

Basé sur 1 802 avis vérifiés

Qui séjourne ici ?

Affaires

18%

Couples

22%

Familles

50%

Groupes

6%

Solo

1%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'Embassy Suites by Hilton Chicago Lombard Oak Brook, les voyageurs soulignent l'espace des suites et un copieux petit-déjeuner gratuit avec des boissons offertes le soir, tout en relevant régulièrement des problèmes liés à une piscine souvent bondée et dont l'entretien est incohérent, ainsi que des meubles datés.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'Embassy Suites by Hilton Chicago Lombard Oak Brook, les voyageurs soulignent l'espace des suites et un copieux petit-déjeuner gratuit avec des boissons offertes le soir, tout en relevant régulièrement des problèmes liés à une piscine souvent bondée et dont l'entretien est incohérent, ainsi que des meubles datés.

L'emplacement est un atout, avec un accès facile aux commerces, aux restaurants et aux autoroutes. Les avis sur le service sont variés, allant d'exceptionnels à peu serviables, avec des mentions de lenteur à la réception et de lacunes dans le service de ménage. Le bruit des grands groupes et de la musique de l'atrium, les pannes d'ascenseur périodiques et des frais de stationnement impopulaires reviennent fréquemment dans les commentaires. Attendez-vous à des suites spacieuses et à des avantages intéressants, mais à un entretien variable et à des espaces communs fréquentés.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine et le jacuzzi sont souvent source de mécontentement : ils sont fréquentés, parfois troubles ou fermés, et des pannes d'ascenseur surviennent. Les clients apprécient le cocktail gratuit et le bar, mais les frais de stationnement et les problèmes occasionnels avec le matériel de sport suscitent des critiques.

Avis de voyageur à ce sujet

6

Tim

27 oct. 2025

·

A séjourné 2 nuits

breakfast was nice with the made to order omelet station being a highlight. unfortunately, only one elevator was working which made for really long wait times as the elevator was full many times it went by.

breakfast was nice with the made to order omelet station being a highlight. unfortunately, only one elevator was working which made for really long wait times as the elevator was full many times it went by.

8

Jason

21 avr. 2025

·

A séjourné 1 nuit

Hot tub not working main reason we booked here

Hot tub not working main reason we booked here

10

Dominique

23 avr. 2025

·

A séjourné 1 nuit

I stayed at the embassy many times and different locations, this location was nice the room and sofa could have been a little cleaner, I booked to go to the hot tub/pool the hot tub is unfortunately broke and only has cold water

I stayed at the embassy many times and different locations, this location was nice the room and sofa could have been a little cleaner, I booked to go to the hot tub/pool the hot tub is unfortunately broke and only has cold water

10

Pamela

10 mars 2025

·

A séjourné 2 nuits

Pool area needs attention

Pool area needs attention

8

James

22 juin 2025

·

A séjourné 1 nuit

THE PROPERTY IS A LITTLE SHOP WORN 1/2 OF THE MACHINES IN THE FITNESS ROOM DID NOT WORK

THE PROPERTY IS A LITTLE SHOP WORN 1/2 OF THE MACHINES IN THE FITNESS ROOM DID NOT WORK

10

Kimbelry

26 sept. 2025

·

A séjourné 1 nuit

The hotel meet expectations. The pool being closed for cleaning was unexpected but nothing that drastically altered the experience. The front desk was extremely friendly and accommodating. Great hotel for families and/or for sports trips.

The hotel meet expectations. The pool being closed for cleaning was unexpected but nothing that drastically altered the experience. The front desk was extremely friendly and accommodating. Great hotel for families and/or for sports trips.

6

Raymond

1 avr. 2025

·

A séjourné 2 nuits

The elevators were not working and the pool was closed

The elevators were not working and the pool was closed

8

Samuel

30 oct. 2025

·

A séjourné 3 nuits

The room was clean, the staff were friendly. The breakfast was excellent with eggs, bacon or sausage, made to order omelets, muffins, juice, coffee, pancakes or French toast. Our rooms were quiet and we slept well. Unfortunately, while we were there (early August 2025), the pool was extremely overused. It was packed all day long. It was loud and there was not much room to move or swim without running into anyone or getting hit in the head by a nerf ball (true story!) The water was green from the overuse. There was a slight smell of old seafood in the air of the atrium. Thankfully, that smell did not enter into our rooms which were clean and smelled fine. At times there was a strong smell of marijuana in the entry way and the elevators, Thankfully, the smell never reached the breakfast area or our rooms.

The room was clean, the staff were friendly. The breakfast was excellent with eggs, bacon or sausage, made to order omelets, muffins, juice, coffee, pancakes or French toast. Our rooms were quiet and we slept well. Unfortunately, while we were there (early August 2025), the pool was extremely overused. It was packed all day long. It was loud and there was not much room to move or swim without running into anyone or getting hit in the head by a nerf ball (true story!) The water was green from the overuse. There was a slight smell of old seafood in the air of the atrium. Thankfully, that smell did not enter into our rooms which were clean and smelled fine. At times there was a strong smell of marijuana in the entry way and the elevators, Thankfully, the smell never reached the breakfast area or our rooms.

8

steve

28 juil. 2025

·

A séjourné 3 nuits

The Made to order Breakfast was the best I ever had! One disappointment was the daily charge for parking. Not right in this location

The Made to order Breakfast was the best I ever had! One disappointment was the daily charge for parking. Not right in this location

4

Kate

28 juil. 2025

·

A séjourné 1 nuit

The staff was very friendly and accommodating. The room was clean and spacious, but not very easy to rest and relax and we were on the 2nd floor, directly above the lobby. It was so loud in the lobby and near the elevators until almost midnight. The pool was so overcrowded that they had to shut it down for maintenance, water was still murky when we’re finally allowed in. The staff seemed overwhelmed at that point. Maybe the clientele is different during the week but the majority were incredibly loud and obnoxious during our weekend stay. The complimentary happy hour and hot breakfast are lovely, but so many guests were trying to scam the staff and ruin a good thing. Given that there is now security (at least a staff member wearing a security shirt) and there is a behavior policy you need to sign off on, I assume there’s been a lot of sketchy behavior recently like a lot of places in OakBrook. Would be willing to try again during the week as the hotel is beautiful, but not entirely sure I’d book again. If looking for a nice indoor pool, I’d definitely avoid. It was in great need of regular maintenance.

The staff was very friendly and accommodating. The room was clean and spacious, but not very easy to rest and relax and we were on the 2nd floor, directly above the lobby. It was so loud in the lobby and near the elevators until almost midnight. The pool was so overcrowded that they had to shut it down for maintenance, water was still murky when we’re finally allowed in. The staff seemed overwhelmed at that point. Maybe the clientele is different during the week but the majority were incredibly loud and obnoxious during our weekend stay. The complimentary happy hour and hot breakfast are lovely, but so many guests were trying to scam the staff and ruin a good thing. Given that there is now security (at least a staff member wearing a security shirt) and there is a behavior policy you need to sign off on, I assume there’s been a lot of sketchy behavior recently like a lot of places in OakBrook. Would be willing to try again during the week as the hotel is beautiful, but not entirely sure I’d book again. If looking for a nice indoor pool, I’d definitely avoid. It was in great need of regular maintenance.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : plusieurs clients ont trouvé les suites et les espaces communs propres, tandis que d'autres ont signalé des odeurs, des meubles tachés ou usés et un service de ménage négligent.

Avis de voyageur à ce sujet

4

Aman

5 août 2025

·

A séjourné 3 nuits

Dirty rooms and bathrooms

Dirty rooms and bathrooms

10

Donna

30 nov. 2025

·

A séjourné 2 nuits

Clean rooms

Clean rooms

6

Nataly

12 août 2025

·

A séjourné 2 nuits

Incorrect room given at check-in. Correct room did not have clean flooring/carpeting. The sofa bed had a stain on the mattress. Refrigerator was not cold. Property from previous renters were present (indicating inappropriate cleaning). When called for additional towels from the front desk, they were not delivered after i called a second time to the front desk the next morning.

Incorrect room given at check-in. Correct room did not have clean flooring/carpeting. The sofa bed had a stain on the mattress. Refrigerator was not cold. Property from previous renters were present (indicating inappropriate cleaning). When called for additional towels from the front desk, they were not delivered after i called a second time to the front desk the next morning.

4

Ridwaan

13 août 2025

·

A séjourné 1 nuit

Visibly dirty room. TV with no regular channels for kids. Stains on curtains, chair, literal garbage around beds. Would not recommend staying here. Many other cleaner and newer options around.

Visibly dirty room. TV with no regular channels for kids. Stains on curtains, chair, literal garbage around beds. Would not recommend staying here. Many other cleaner and newer options around.

4

tania

30 oct. 2024

·

A séjourné 1 nuit

Our hotel room smelled awful, like dampness and grime. The bathtub was streaked with soap scum, the carpets were filthy with black stains, it was truly disgusting. We called the front desk, but they had no other rooms and just offered to send someone up with air freshener. The elevators and dining area were also very dirty. There was a party next door with trash piled up outside. The whole hotel was a mess!

Our hotel room smelled awful, like dampness and grime. The bathtub was streaked with soap scum, the carpets were filthy with black stains, it was truly disgusting. We called the front desk, but they had no other rooms and just offered to send someone up with air freshener. The elevators and dining area were also very dirty. There was a party next door with trash piled up outside. The whole hotel was a mess!

4

Georgetta

4 juin 2024

·

A séjourné 1 nuit

The room wasn’t clean the couch was filthy and upon arrival room smelled horrible

The room wasn’t clean the couch was filthy and upon arrival room smelled horrible

4

Meredith

20 févr. 2025

·

A séjourné 1 nuit

The pictures of the room online looked great and so I decided to book our room. When we got there, the room was not as clean as I had hoped. We had a table and 6 chairs and the chairs were made out of fabric. The chairs were covered in stains: ( the sectional in the room (made out of fabric) was used and discolored on the arms.

The pictures of the room online looked great and so I decided to book our room. When we got there, the room was not as clean as I had hoped. We had a table and 6 chairs and the chairs were made out of fabric. The chairs were covered in stains: ( the sectional in the room (made out of fabric) was used and discolored on the arms.

2

Hailan

13 juil. 2025

·

A séjourné 1 nuit

It is notClean hotel,

It is notClean hotel,

6

Tiffani

16 juil. 2025

·

A séjourné 1 nuit

My room had an awful smell, refrigerator didn’t keep my items cold and the sheets weren’t the cleanest

My room had an awful smell, refrigerator didn’t keep my items cold and the sheets weren’t the cleanest

10

Jonathan

6 août 2025

·

A séjourné 2 nuits

Room was nice and clean, I like that you guys provided showering essentials, breakfast was good, I like how I had many options to pick from.

Room was nice and clean, I like that you guys provided showering essentials, breakfast was good, I like how I had many options to pick from.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites sont spacieuses et pratiques pour les familles, mais le décor et les meubles semblent datés, les canapés-lits peuvent être inconfortables et certains signalent une climatisation faible ou du bruit provenant du système de chauffage, ventilation et climatisation. Le bruit provenant de l'atrium ou des grands groupes peut se propager aux étages inférieurs.

Avis de voyageur à ce sujet

8

Kimia

4 août 2025

·

A séjourné 4 nuits

Old furniture and fixures falling apart

Old furniture and fixures falling apart

6

Lytiesa

5 nov. 2025

·

A séjourné 1 nuit

Hotel outdated

Hotel outdated

8

Elliott

29 sept. 2025

·

A séjourné 4 nuits

Convenient location, and huge rooms which was great for working. The 'made to order' omelette breakfast was also a good addition to include the standard fare. Slight variety too each morning.

Convenient location, and huge rooms which was great for working. The 'made to order' omelette breakfast was also a good addition to include the standard fare. Slight variety too each morning.

10

Jhalynn

19 août 2025

·

A séjourné 4 nuits

I've stayed here a couple of times, the suites are large for a group of 6 to stay in. My group stayed there for the week/weekend of Lollapalooza and it was a wonderful time. We enjoyed every minute. The rooms were clean, it was easy to get more towels or toilet paper when needed, the staff were welcoming. Overall, my group and I had a great time!

I've stayed here a couple of times, the suites are large for a group of 6 to stay in. My group stayed there for the week/weekend of Lollapalooza and it was a wonderful time. We enjoyed every minute. The rooms were clean, it was easy to get more towels or toilet paper when needed, the staff were welcoming. Overall, my group and I had a great time!

6

KATHERINE

29 juil. 2025

·

A séjourné 4 nuits

Main issue we experienced was a low functioning AC. We set the thermostat at 65 degrees but it never reached that temp, more like 73-74. It was stuffy and uncomfortable which made it difficult to sleep. We requested maintenance but they failed to assess the issue correctly.

Main issue we experienced was a low functioning AC. We set the thermostat at 65 degrees but it never reached that temp, more like 73-74. It was stuffy and uncomfortable which made it difficult to sleep. We requested maintenance but they failed to assess the issue correctly.

6

Walkesha

30 nov. 2025

·

A séjourné 2 nuits

Front desk not helpful at all! They make you pay for parking in it’s never any parks Internet second visit there for business never works! My daughter got stuck on the elevator!

Front desk not helpful at all! They make you pay for parking in it’s never any parks Internet second visit there for business never works! My daughter got stuck on the elevator!

6

Melissa

26 oct. 2025

·

A séjourné 2 nuits

Everything was good for the most part. The beds are very uncomfortable and the pillows have zero support.

Everything was good for the most part. The beds are very uncomfortable and the pillows have zero support.

8

Joanne

1 sept. 2025

·

A séjourné 2 nuits

Played music in the lobby all night; with the open atrium layout sound travelled up. When the front staff was asked as to why music was played all night, I was told it was a “Hilton thing”.

Played music in the lobby all night; with the open atrium layout sound travelled up. When the front staff was asked as to why music was played all night, I was told it was a “Hilton thing”.

6

Matthew

28 mars 2025

·

A séjourné 3 nuits

I've stayed at this property probably five times throughout the past year and this was the worst stay. Friday and Saturday night was overrun by people wanting to have room parties, so much so that they had an off-duty police officer there to help quiet things down at quiet hours. Until those quiet hours started, it was chaotic. I inquired about this at the front desk and they said this is now the new normal for their property. The smell of marijuana permeated the entire facility and unbeknownst to them that if you stayed on the third floor, which we did, the air conditioning units for the facility emanated a high pitch grinding noise throughout the night that would literally keep you up. I usually book in Embassy Suites for travel, but I will probably not frequent this one anymore. Sad.

I've stayed at this property probably five times throughout the past year and this was the worst stay. Friday and Saturday night was overrun by people wanting to have room parties, so much so that they had an off-duty police officer there to help quiet things down at quiet hours. Until those quiet hours started, it was chaotic. I inquired about this at the front desk and they said this is now the new normal for their property. The smell of marijuana permeated the entire facility and unbeknownst to them that if you stayed on the third floor, which we did, the air conditioning units for the facility emanated a high pitch grinding noise throughout the night that would literally keep you up. I usually book in Embassy Suites for travel, but I will probably not frequent this one anymore. Sad.

8

Michelle

8 oct. 2025

·

A séjourné 1 nuit

Sofa bed not real comfy but was expected. Room had a musty smell

Sofa bed not real comfy but was expected. Room had a musty smell

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Les avis sur le service sont mitigés : beaucoup mentionnent un personnel amical et serviable, ainsi que des barmans compétents, mais d'autres citent une réception lente ou peu réactive, des frustrations liées aux surréservations ou à la facturation, et un service de ménage qui ne répond pas aux attentes.

Avis de voyageur à ce sujet

10

Jon

22 nov. 2025

·

A séjourné 2 nuits

The staff was exceptional and the complimentary omelettes - beyond yummy!

The staff was exceptional and the complimentary omelettes - beyond yummy!

10

Tasneem

4 août 2025

·

A séjourné 5 nuits

Excellent Service, very courteous, very professional and very personalized

Excellent Service, very courteous, very professional and very personalized

2

Stephanie

5 déc. 2024

·

A séjourné 1 nuit

This was probably the top 5 WORST hotel experiences I have ever had. We were looking forward to staying here because of the Embassy Suites reputation. However, upon checking it, I realized that this hotel does not deserve the name. When I checked in, there was a very disorganized line up of guests in the lobby (people hovering around waiting to speak to someone) and there was only one person working the desk. The man was not friendly at all (probably overwhelmed with the lobby chaos) and I was rushed through check in, given a room key, and asked to sign for the charges. I wasn't even told what room number we were staying in - so I looked at the room key card to figure that out myself. When booking through hotels.com I was given a receipt which included room cost & taxes and the parking charge is $12.50 (totaling around $165). Following the stay, my credit card was charged around $180. Wee did not make any other room charges while we were there. When inquiring about the OVERCHARGE, I was told...that is how it is. Embassy suites refused to do a partial refund and I was never given a receipt to even explain the surprise charges. The stay was also VERY BAD. It was very loud in the hallway until around 12:30pm & my daughter couldn't sleep. The breakfast was good but they were out of pork sausage and only had turkey sausage. The room was clean and spacious. I would never stay at this hotel ever again, and I would not recommend it to anyone.

This was probably the top 5 WORST hotel experiences I have ever had. We were looking forward to staying here because of the Embassy Suites reputation. However, upon checking it, I realized that this hotel does not deserve the name. When I checked in, there was a very disorganized line up of guests in the lobby (people hovering around waiting to speak to someone) and there was only one person working the desk. The man was not friendly at all (probably overwhelmed with the lobby chaos) and I was rushed through check in, given a room key, and asked to sign for the charges. I wasn't even told what room number we were staying in - so I looked at the room key card to figure that out myself. When booking through hotels.com I was given a receipt which included room cost & taxes and the parking charge is $12.50 (totaling around $165). Following the stay, my credit card was charged around $180. Wee did not make any other room charges while we were there. When inquiring about the OVERCHARGE, I was told...that is how it is. Embassy suites refused to do a partial refund and I was never given a receipt to even explain the surprise charges. The stay was also VERY BAD. It was very loud in the hallway until around 12:30pm & my daughter couldn't sleep. The breakfast was good but they were out of pork sausage and only had turkey sausage. The room was clean and spacious. I would never stay at this hotel ever again, and I would not recommend it to anyone.

2

Daniel

23 juil. 2025

·

A séjourné 1 nuit

I hated that night auditor treats Expedia (3rd party online booking) customers as lower class customers. The hotel was overbooked, the local hotel roster was showing -2 rooms. So I’m arriving at 11:42pm at night, and she tell me to go deal with Expedia. I’m a Hilton rewards member and I showed her that Hilton app was still showing rooms available so it wasn’t just an Expedia issue. It was a tough night because I was stuck without a room.

I hated that night auditor treats Expedia (3rd party online booking) customers as lower class customers. The hotel was overbooked, the local hotel roster was showing -2 rooms. So I’m arriving at 11:42pm at night, and she tell me to go deal with Expedia. I’m a Hilton rewards member and I showed her that Hilton app was still showing rooms available so it wasn’t just an Expedia issue. It was a tough night because I was stuck without a room.

10

Justine

2 mars 2025

·

A séjourné 1 nuit

Mohammed at the front desk was so helpful and professional. I would go back just because of his service. The breakfast was nice and the property was beautiful.

Mohammed at the front desk was so helpful and professional. I would go back just because of his service. The breakfast was nice and the property was beautiful.

2

Tina

21 juin 2025

·

A séjourné 2 nuits

I recently stayed at the Embassy Suites in Lombard, Illinois for two nights in May, and my experience was far from satisfactory. The level of professionalism exhibited by the front desk staff was surprisingly low, particularly for a hotel of this reputation. Upon checking in, I was greeted by a group of young staff members who seemed more interested in their phones than in providing quality service. The unwelcoming and indifferent tone was disappointing. Later that day, I learned that my autistic son would be staying with me instead of with his cousin. When I called the front desk to inform them, I was met with a dismissive attitude, being told I needed to come down to complete additional information. I found their response to be rude and unhelpful, particularly given my situation. Throughout my stay, I communicated my grievances to the manager on duty via text, including issues such as scalding hot water with no balance, a broken table and toilet tissue holder, and a room that felt outdated and had an unpleasant smell. Unfortunately, due to hosting a birthday party, I was unable to address these problems in person and did not want to risk upsetting my son further by changing rooms. While the manager offered me 15,000 Hilton Honors points for the inconvenience, I believe this does not adequately reflect the distress I experienced during my stay. This review serves as a clear account of my grievances, and I expect a more significant resolution than what was offered. Thanks.

I recently stayed at the Embassy Suites in Lombard, Illinois for two nights in May, and my experience was far from satisfactory. The level of professionalism exhibited by the front desk staff was surprisingly low, particularly for a hotel of this reputation. Upon checking in, I was greeted by a group of young staff members who seemed more interested in their phones than in providing quality service. The unwelcoming and indifferent tone was disappointing. Later that day, I learned that my autistic son would be staying with me instead of with his cousin. When I called the front desk to inform them, I was met with a dismissive attitude, being told I needed to come down to complete additional information. I found their response to be rude and unhelpful, particularly given my situation. Throughout my stay, I communicated my grievances to the manager on duty via text, including issues such as scalding hot water with no balance, a broken table and toilet tissue holder, and a room that felt outdated and had an unpleasant smell. Unfortunately, due to hosting a birthday party, I was unable to address these problems in person and did not want to risk upsetting my son further by changing rooms. While the manager offered me 15,000 Hilton Honors points for the inconvenience, I believe this does not adequately reflect the distress I experienced during my stay. This review serves as a clear account of my grievances, and I expect a more significant resolution than what was offered. Thanks.

2

Beth

28 mars 2025

·

A séjourné 1 nuit

The front desk manager was completely rude and not helpful. We had to move 3x 24 hours. My family was appalled by the way she was talking to me. I am trying to meet with the GM as well to discuss this

The front desk manager was completely rude and not helpful. We had to move 3x 24 hours. My family was appalled by the way she was talking to me. I am trying to meet with the GM as well to discuss this

10

Shak

25 août 2025

·

A séjourné 2 nuits

Excellent play to stay, located in a very safe beautiful area.

Excellent play to stay, located in a very safe beautiful area.

10

Sariah

28 mai 2025

·

A séjourné 2 nuits

Love staying at Embassy Suites. The breakfast is always a favorite of mine, made to order omelettes, eggs, protein, oatmeal, cut up fruit. The openness of the atrium is also something I really enjoy with Embassy Suites and this location’s atrium is so lovely. The bartenders are as nice as can be and work quickly during happy hour when everyone is cashing in their 2 complementary drinks. The rooms are nice and clean, my room had three different sinks, one in the bathroom, one in the bedroom, and one in the living room. The gym is small but has a peloton, which was nice to use. I always enjoy staying at this location and plan to be back soon.

Love staying at Embassy Suites. The breakfast is always a favorite of mine, made to order omelettes, eggs, protein, oatmeal, cut up fruit. The openness of the atrium is also something I really enjoy with Embassy Suites and this location’s atrium is so lovely. The bartenders are as nice as can be and work quickly during happy hour when everyone is cashing in their 2 complementary drinks. The rooms are nice and clean, my room had three different sinks, one in the bathroom, one in the bedroom, and one in the living room. The gym is small but has a peloton, which was nice to use. I always enjoy staying at this location and plan to be back soon.

4

Heather

4 oct. 2025

·

A séjourné 1 nuit

Room was fine. I just had a problem with front desk staff and how they made me wait as I was standing in front of them while they acted like they did not want to service me. It took a long time for the person at the desk to say how may I help you

Room was fine. I just had a problem with front desk staff and how they made me wait as I was standing in front of them while they acted like they did not want to service me. It took a long time for the person at the desk to say how may I help you

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique en périphérie, à proximité des commerces, des restaurants, d'un centre commercial et des autoroutes ; base de départ idéale pour des excursions à Chicago. Certains ont cependant estimé qu'il n'était pas proche des attractions du centre-ville.

Avis de voyageur à ce sujet

8

Greg

22 févr. 2025

·

A séjourné 3 nuits

We had a great stay with easy access to downtown Chicago

We had a great stay with easy access to downtown Chicago

8

Antionette

5 août 2025

·

A séjourné 2 nuits

Close to shopping and highway. Hotel itself was nice and clean. If you're planning on going out make a early return. Parking spots full up fast

Close to shopping and highway. Hotel itself was nice and clean. If you're planning on going out make a early return. Parking spots full up fast

10

James

3 oct. 2024

·

A séjourné 1 nuit

Clean, safe, and friendly. Great dining, shopping, and entertainment close by. Better than being downtown.

Clean, safe, and friendly. Great dining, shopping, and entertainment close by. Better than being downtown.

10

JENNIFER

27 août 2025

·

A séjourné 1 nuit

Great price, excellent location and wonderful staff!

Great price, excellent location and wonderful staff!

10

PHUONG

17 nov. 2024

·

A séjourné 4 nuits

The property was nice and clean. The staff was nice. The hotel is close to the shopping mall and lots of restaurants.

The property was nice and clean. The staff was nice. The hotel is close to the shopping mall and lots of restaurants.

8

Craig

12 août 2024

·

A séjourné 3 nuits

Long weekend vacation with wife and two older teen daughters. Hotel and room on 9th floor was VERY quiet and comfortable despite a large number of families and young children in hotel that weekend. Breakfast was above average. Distance from downtown Chicago and morning evening traffic was an issue. If you are staying in this hotel hoping for quick access to and from Downtown Chicago, I would not recommend.

Long weekend vacation with wife and two older teen daughters. Hotel and room on 9th floor was VERY quiet and comfortable despite a large number of families and young children in hotel that weekend. Breakfast was above average. Distance from downtown Chicago and morning evening traffic was an issue. If you are staying in this hotel hoping for quick access to and from Downtown Chicago, I would not recommend.

10

Cierria Quantayye

28 août 2025

·

A séjourné 3 nuits

The lication was GREAT! A lot to do within 1-3 miles. Very nice neighborhood and safe.

The lication was GREAT! A lot to do within 1-3 miles. Very nice neighborhood and safe.

8

Roland

18 nov. 2024

·

A séjourné 2 nuits

Close to Portillos

Close to Portillos

6

Wameedh

20 août 2025

·

A séjourné 3 nuits

Not close to anything really. Old, excessive wear and tear all over. Smells bad

Not close to anything really. Old, excessive wear and tear all over. Smells bad

10

Debra

22 juin 2025

·

A séjourné 3 nuits

Great location

Great location

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est un point fort, avec des omelettes préparées à la demande et un large choix, ainsi qu'un cocktail gratuit le soir. Des plaintes occasionnelles font état de fermetures anticipées ou de changements de qualité le week-end, ainsi que d'une amabilité variable du personnel.

Avis de voyageur à ce sujet

10

Sariah

8 avr. 2025

·

A séjourné 2 nuits

It was an easy to check in process, the room was clean and comfortable. I appreciate the atrium area and the many tables they had that you could sit at. The breakfast was fabulous, great selection, made to order omelets, pancakes or French toast, bacon or sausage, eggs, yogurt, oatmeal, fruit, muffins, and more. The bartenders were great. I didn’t make use of the pool or hot tub during my stay. I would definitely go back.

It was an easy to check in process, the room was clean and comfortable. I appreciate the atrium area and the many tables they had that you could sit at. The breakfast was fabulous, great selection, made to order omelets, pancakes or French toast, bacon or sausage, eggs, yogurt, oatmeal, fruit, muffins, and more. The bartenders were great. I didn’t make use of the pool or hot tub during my stay. I would definitely go back.

10

Ellen

1 sept. 2024

·

A séjourné 3 nuits

The staff was wonderful. Breakfast had lots of options and the custom omelette station is a great touch. The daily Happy Hour is generous and it feels like an old school place that really cares about their customers. Pool needs some love. Room needed to be detail clean but it was spacious and quiet.

The staff was wonderful. Breakfast had lots of options and the custom omelette station is a great touch. The daily Happy Hour is generous and it feels like an old school place that really cares about their customers. Pool needs some love. Room needed to be detail clean but it was spacious and quiet.

6

Vanisse

1 juil. 2024

·

A séjourné 3 nuits

Breakfast was just okay. Very few options. Donna would say “you hear again” if kids would go back to grab a fruit or something. I have stayed in many hotels and this one was the worse breakfast experience ever! Paying for parking is absurd! We are already paying for hotel. I would not stay there again.

Breakfast was just okay. Very few options. Donna would say “you hear again” if kids would go back to grab a fruit or something. I have stayed in many hotels and this one was the worse breakfast experience ever! Paying for parking is absurd! We are already paying for hotel. I would not stay there again.

10

Melissa

26 nov. 2024

·

A séjourné 2 nuits

We enjoyed our stay, our only let down was not realizing that the breakfast does not stay open past 9am

We enjoyed our stay, our only let down was not realizing that the breakfast does not stay open past 9am

10

Jon

22 nov. 2025

·

A séjourné 2 nuits

The staff was exceptional and the complimentary omelettes - beyond yummy!

The staff was exceptional and the complimentary omelettes - beyond yummy!

10

Marisa

31 juil. 2025

·

A séjourné 2 nuits

The breakfast was great. You were able to choose from a cook to order chef or a hot bar.

The breakfast was great. You were able to choose from a cook to order chef or a hot bar.

10

Andrew

5 août 2025

·

A séjourné 1 nuit

Great Breakfast

Great Breakfast

8

Gwendolyn

17 août 2025

·

A séjourné 3 nuits

Loved the breakfast and happy hour vouchers

Loved the breakfast and happy hour vouchers

10

Joy Lynn

20 nov. 2025

·

A séjourné 2 nuits

Staff was very friendly, and I appreciated that my room was cleaned and restocked with fresh towels. I really enjoyed the custom omelet bar and the fitness center. It was disappointing that the treadmills didn't work on one day and the staff had to wait for maintenance to come in for the day before being able to fix. Since they all went out at the same time it seems like a fuse had blown and they could have flipped a switch or pushed a button to fix. I found another option for cardio, but did see several people walk out.

Staff was very friendly, and I appreciated that my room was cleaned and restocked with fresh towels. I really enjoyed the custom omelet bar and the fitness center. It was disappointing that the treadmills didn't work on one day and the staff had to wait for maintenance to come in for the day before being able to fix. Since they all went out at the same time it seems like a fuse had blown and they could have flipped a switch or pushed a button to fix. I found another option for cardio, but did see several people walk out.

10

Trisha

1 déc. 2024

·

A séjourné 2 nuits

We love staying at this hotel! The suites are a good size and it is in a great area - near food and shopping. The breakfast is fantastic - made-to-order omelets and lots of other options. We also love the evening reception with the complimentary drinks and snacks.

We love staying at this hotel! The suites are a good size and it is in a great area - near food and shopping. The breakfast is fantastic - made-to-order omelets and lots of other options. We also love the evening reception with the complimentary drinks and snacks.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Ben

20 août 2025

·

A séjourné 1 nuit

;

;

10

Kelly

31 oct. 2022

·

A séjourné 1 nuit

.

.

10

Maria

11 févr. 2022

·

A séjourné 1 nuit

.

.

6

Matthew

il y a 4 semaines

·

A séjourné 1 nuit

I have stayed at Embassy Suites for years, but I have noticed several things that have changed my opinion such as having to pay for parking, unreliable wifi, a limit of happy hour beverages, the quality of the happy hour snacks, the quality of the breakfast food, $50.00 fees or more for extended check outs. From a corporate perspective this is quality control, but for the customer, these expenses add up when it used to be included. I will be taking my business elsewhere.

I have stayed at Embassy Suites for years, but I have noticed several things that have changed my opinion such as having to pay for parking, unreliable wifi, a limit of happy hour beverages, the quality of the happy hour snacks, the quality of the breakfast food, $50.00 fees or more for extended check outs. From a corporate perspective this is quality control, but for the customer, these expenses add up when it used to be included. I will be taking my business elsewhere.

8

Melodee

il y a 4 semaines

·

A séjourné 3 nuits

The front desk wasn’t real welcoming or helpful. But the staff in the rest of the hotel was extremely kind. So the check in was a lil rough but the snack time people were fabulous. Also we had to go to the ballroom bc of tornado warnings and the whole staff helping was wonderful and brought water for all of us. So we had a mixed experience.

The front desk wasn’t real welcoming or helpful. But the staff in the rest of the hotel was extremely kind. So the check in was a lil rough but the snack time people were fabulous. Also we had to go to the ballroom bc of tornado warnings and the whole staff helping was wonderful and brought water for all of us. So we had a mixed experience.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 16:00 à 02:00

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

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Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9 $174	10 $175	11 $197	12 $237
13 $135	14	15	16 $414	17 $414	18 $422	19 $405
20 $134	21 $169	22 $228	23 $558	24 $364	25 $388	26 $313
27 $177	28 $152	29 $161	30 $161

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Piscine accessible de 06 h 00 à 22 h 00.
L'hébergement est gratuit pour un maximum de 2 enfants âgés de 17 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Frais pour le parking non couvert en libre-service : 12.50 USD par jour (entrées/sorties libres)
Animaux de compagnie : 75 USD par hébergement et par séjour, 125.00 USD max. par séjour
Les animaux d'assistance ne sont soumis à aucuns frais.

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.