Tollway Inn Beloit

Rooms were not the cleanest, terrible pillows, $10 cash deposit for key card.

Room was clean and good space

No heat. All the outlets were broken. Demanded $10 cash deposit for key. When tol

If you've ever seen the movie Vacancy or know of Hotel Bates this might be the hotel for you. Our room reeked of the smell of Pot, the lights were barely able to light up a 2 ft space in the room. The parking lot has no lights whatsoever, and looked like it has never been paved the potholes could soak your car in. When we went to check in the was locked so we couldnt even get to the front desk. When we did finally get in and told him we had a reservation he rudely says "I know". We knew then this wasn't going to be a good experience. Upon checking in he asked us 3 seperate times as rudely as possible if we had pets, and every time we told him no. He acted like i had a monkey or snake stuck up my sleeve or something. When we went back to get a refund, they wanted us to switch rooms. They demand cash that is not refundable cash to get a room key, if you don't have it they'll keep your ID. Don't forget to ask for your ID or they won't give it back to you I was firm on a refund. They did refund us finally after a 10 minute conversation in which they speak so little English they finally understood why we were asking for a refund. We kept telling him it smelled like pot and smoke he still didn't understand us. While I have no issues with people who speak English as a 2nd language this was beyond not understanding what was going on. If you stay here and don't come out alive, I warned you.

Yes, all of the above.