Name: Comfort Inn & Suites Staunton
Address: 1302 Richmond Avenue, Virginia, United States of America, Staunton City County, US
Price range: $72–$203 per night
Rating: 7.68

What guests think

Reviews of Comfort Inn & Suites Staunton highlight consistently friendly staff and a convenient location near the interstate, with many guests praising comfortable beds and a generally decent hot breakfast despite occasional crowding or items running low.

Cleanliness feedback is mixed, with some rooms spotless but others reporting strong odors, stains, bugs, and worn common areas. Rooms feel dated, many mention very small bathrooms, and some encounter issues like noisy fans, faulty locks, or nonworking TVs. Facilities are limited, with the outdoor pool often closed and occasional parking or ice-machine frustrations. Expect a convenient stopover with friendly service and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool was frequently closed or in poor condition. Guests also mentioned well lit but sometimes awkward parking and occasional ice machine outages.

Related guest reviews

6

Carrie A

Aug 26, 2025

·

Stayed 3 nights

Upon arrival we found out the pool was closed, they said for maintenance but it looked like it had never been opened for the summer as the hard cover was still on it. We had to have our key card reprogrammed every day, a little inconvenient when you are on the 4th floor and have your hands full, to have to come back down to the lobby. The last night we were there and had to go to the front desk to be rekeyed, we noticed a sign that said there had been a water line break and shouldn't drink the water for 2 days. Had we not stopped we would have not known about this. The vending machines were out of bottle water. I feel better communication should have been taken to inform the guests, the next morning we asked if the coffe was okay to drink due to it using tap water and they had no clue. We chose not to drink it to be safe. The hotel was clean and comfortable otherwise and the location was very convenient

10

Pamela

Apr 29, 2025

·

Stayed 1 night

With a pet this hotel was perfect. We also hauled a cargo trailer and the parking lot was well lit. Breakfast was plentiful and coffe was hot. We will definitely keep this hotel on our must stay places.

10

ROSANNE

Sep 13, 2025

·

Stayed 1 night

easy on and off and they did not charge a lot for my dog Thank you

6

Glenna

Nov 10, 2024

·

Stayed 1 night

This is a very convenient location for a stop on a longer trip we make to Florida. We have stayed at this hotel previously however, it is considerably more run down than prior visits. Rate charged for a dog is pretty reasonable compared to other properties.

10

Eileen

Oct 8, 2024

·

Stayed 1 night

Room was very clean, comfortable bed, nice sheets and pillows. Large bathroom, obviously recently updated. Outside pool closed, not filled all the way with water, but we weren't planning on swimming. Outside and indoor hallways a little rough around the edges, but the room was perfect. Desk help and breakfast help were very nice!

10

Penny

Jun 27, 2025

·

Stayed 1 night

Very convenient to interstate! Property was nice, pool looked like it needed some attention and wish there had been a hot tub. But the staff was very polite and friendly. Breakfast was good.

10

Dava

Sep 27, 2025

·

Stayed 1 night

12:00 check out nice! Pet friendly. Nice bed. Quite even for the 1st room. Clean PET room!

6

Genevieve

Aug 24, 2025

·

Stayed 1 night

Outdated pool, was not working beds were not that comfortable. The breakfast was good and early.

8

Karen

Jul 13, 2024

·

Stayed 2 nights

Parking wasn’t the best.

8

Dan

Dec 14, 2022

·

Stayed 1 night

The property was nice but ice machines were not working on two floors.

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Cleanliness

Reports are inconsistent: many found rooms clean, but others cited dirty bathrooms, strong odors (smoke, pets, mold), stains, bugs, and tired carpets and hallways.

Related guest reviews

10

Alex

Sep 8, 2025

·

Stayed 1 night

Staff was friendly and professional. Rooms were clean and fresh. Would recommend this Comfort Inn to all.

10

James

Aug 29, 2025

·

Stayed 1 night

Clean room great tasting breakfast.

6

Milica

Dec 1, 2024

·

Stayed 1 night

Room looked like it wasn't cleaned in between guests. Bedsheets were dirty and bathtub had yellow film on the bottom.

2

Heather

Aug 22, 2025

·

Stayed 1 night

If you want to sleep and breathe in black mold.. go be a guest! Absolutely disgusting.. from the chipping paint everywhere, to the brown stains and dead bugs on the bedding, and the black mold ALL over the AC unit! Wouldn’t recommend this place to my enemy!

10

Jesse

May 23, 2025

·

Stayed 3 nights

Super clean and friendly staff! Thanks for giving people an affordable AND wonderful place to stay!

10

Jenne

Aug 26, 2025

·

Stayed 1 night

It was wonderful. Staff was very nice. Very Clean

10

Jane

Nov 26, 2025

·

Stayed 1 night

Staff was really nice. I asked for a floor on the lower level due to my husband being on crutches and was given one. The room was clean. It was quiet. We got a good night's sleep. Will stay there again.

4

Jane

Jul 18, 2023

·

Stayed 1 night

The staff was courteous & welcoming, but the property condition was awful. Worn & dirty carpeting, chipped & soiled doors & trim, old & patched bath tub, musty odor, etc. The bed linens & towels were fresh and the bathroom vanity & other fixtures were clean, but other surfaces in the room were a concern.

4

Heather

Aug 1, 2025

·

Stayed 1 night

For an 8/10 rating this was disappointing. The toilet was filthy, there was a bug on air conditioner in the morning, very out dated and dingy

6

Michael

Sep 30, 2025

·

Stayed 2 nights

Room was fairly clean but did have a smell to it. The overall condition to the hotel probably could use a good cleaning as well.

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AI-generated summary based on recent guest reviews

Rooms

Beds are comfortable, but bathrooms are often very small. Rooms show wear and some maintenance issues appear, including loud bathroom fans, problematic locks or keys, and occasional TV or in room amenity failures.

Related guest reviews

8

Lee

Jul 28, 2025

·

Stayed 1 night

The rooms were nice. Clean and comfortable. The bathroom was small, but clean. Check in and check out were both easy

10

Lisa

May 4, 2025

·

Stayed 1 night

We loved it. Clean. Beds were comfortable and pillows were amazing.

6

Stephanie

Nov 8, 2025

·

Stayed 1 night

Staff was friendly and the room and property were generally clean. The parking lot was not very well laid out. The bathroom was so small that it was almost impossible to open and close the door while inside. If I ever book this property again I will have to insist on an accessible room just to be able to use the bathroom.

8

Amy

Apr 8, 2025

·

Stayed 1 night

The bathroom door in my room did not open all the way - it hit the toilet. There was no way to get to the shower without closing the door. It was very poorly done.

8

Kathleen

Jan 20, 2024

·

Stayed 1 night

I was tired after a long day on the road. First room had running toilet that could not be flushed. Next room had loud bathroom exhaust fan the could not be silenced. I was told to keep bathroom door closed which I did. Window had sheets framed by curtains. Curtains could not be closed (designed that way). Parking lot lights lit the room. Didn’t want to change rooms again but I should have. I was awakened at 2am by occupants of the adjoining room enjoying each other loudly…(until 4 am-not the hotels fault)

8

Rebeca

Sep 22, 2025

·

Stayed 2 nights

It was a good hotel not sketchy,relatively clean,I’d do 7.5…but if you are a bigger person DONT stay here the bath room is so small it’s almost a closet..easy on and iff highway…typical hot food cheaper breakfast , terrible coffee…but it’s free. Yeah I’m sticking around 7.5

4

John

Jan 4, 2023

·

Stayed 19,356 nights

Our room was non-smoking, but smelled of smoke. The carpet and comforters were dirty. The TV in our room did not work.

6

Malinda

May 27, 2024

·

Stayed 1 night

Bed was comfy, room was clean, and a nice breakfast. Only negative is that the bathroom was so small, literally no room to move, no exhaust fan and the tub drained extremely slow.

6

Mary Louise

May 17, 2025

·

Stayed 1 night

Breakfast was good. The room door lock was not working properly. It took multiple tries and required shoving the door open. There were people smoking right at hotel entrance, so lobby was smoky. It also seemed like people had been smoking in stairwell.

10

Amy

Dec 1, 2025

·

Stayed 1 night

Nice hotel. Staff very friendly. The bed and pillows were so comfortable. Bathroom was smaller than what I'd prefer. Will stay again.

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Service

Staff are widely praised as friendly and helpful with efficient check-in. A few guests reported slow or unhelpful responses, billing disputes, or errors like incorrect keys or room assignments.

Related guest reviews

10

Sarah

Jun 11, 2024

·

Stayed 1 night

Front desk was super friendly and breakfast staff was very accommodating

4

Tanesha

Feb 10, 2023

·

Stayed 2 nights

Staff lives where they work. Rude, racial slurs heard in next room. However, the only staff member whom was pleasant was the receptionist. She actually gave me eye contact and held a conversation with me. She was the ONLY staff member who made my stay worth my wild.

10

Nicole

Feb 21, 2025

·

Stayed 1 night

The whole stay was a really great, but the best part was the lady who checked me in- I did not catch her name but she was so helpful and cheery! The room was clean and comfortable would happily stay again!

10

Michele

Jan 28, 2025

·

Stayed 1 night

Awesome check in. Staff Sean was awesome!

10

Jurai

May 16, 2025

·

Stayed 1 night

Fast check in, nice staff, room nice comfortable.

2

Magen

Jun 9, 2025

·

Stayed 1 night

Someone was able to get into my hotel room with their key!!!

10

Jane

Nov 26, 2025

·

Stayed 1 night

Staff was really nice. I asked for a floor on the lower level due to my husband being on crutches and was given one. The room was clean. It was quiet. We got a good night's sleep. Will stay there again.

2

Rebecca

Sep 30, 2025

·

Stayed 1 night

BEWARE Upon checkin there were pieces of dry dog food beside the TV and 2 stink bugs on the curtain. We were tired and also not ones to complain so we just went to bed. Next morning we checkout and later find a $250 charge on our acct. I call the hotel to inquire and was told we were charged for smoking in the room. I explained that there was absolutely no smoking in the room and the manager said she would “go up and smell then call me back” I did not hear back. I have been dealing with them all day, finally speaking to the General Manager. I am currently waiting to see if this will be refunded. He was going to call me by end of day, havent heard back from him either. I have never in my life been accused of this nor gone through such an ordeal. Its crazy to me that they can “deem” you smoked in the room and take $250 just like that. I am an expedia Platinum VIP member as I travel alot. I do not normally leave reviews but this needs to be put out there. Go somewhere else if you dont want to be stolen from!

10

Majesta

Jun 7, 2025

·

Stayed 1 night

Great check in experience! Wonderful service.

6

Andrew

Nov 10, 2024

·

Stayed 1 night

Motel would need a little bit of TLC, took very long for check in.

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Location

Convenient just off I-81 with easy access to town, dining, and fuel; several noted it was quiet despite the highway.

Related guest reviews

10

Karen

Jun 9, 2025

·

Stayed 1 night

Room was very nice and the location was very close to the Interstate exit

8

Aleksey

May 18, 2023

·

Stayed 1 night

We drive from Florida to Vermont round trip. It's a two day trip. This location is pretty much a half of the way. There is a shopping area, diners and restaurants around. The hotel is clean. Great hot breakfast included. Reasonable price.

10

Bobbie

May 4, 2023

·

Stayed 1 night

The location of the hotel was just off I-81 which was very convenient. Many dining option and quiet location. The bathroom was very small and needed updating.

8

Vicki

Jun 24, 2025

·

Stayed 1 night

Property was convenient off the highway

10

Gohan

Nov 5, 2024

·

Stayed 1 night

Had a good stay and it convinced since it was near the interstate.

10

Thomas

Oct 7, 2025

·

Stayed 1 night

Convenient to town. Clean and affordable.

10

Paul

Apr 13, 2023

·

Stayed 1 night

Close to Highway, eateries and gas.

8

David A Van

May 31, 2023

·

Stayed 3 nights

Access to the city was convenient and easy. The main highway was just down the road making it easy to get in and out of the area.

10

mark

Mar 27, 2025

·

Stayed 1 night

Perfect location clean and quiet.

8

Wallace

Apr 28, 2025

·

Stayed 1 night

Surprisingly quiet for being so close to i81

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast receives frequent praise for quality and options. Minor complaints include coffee quality, timing, occasional crowding, or items running low.

Related guest reviews

10

James

Aug 29, 2025

·

Stayed 1 night

Clean room great tasting breakfast.

10

Cynthia

Nov 1, 2025

·

Stayed 1 night

The staff was courteous, friendly and made sure our stay was enjoyable. The room was clean and the bed very comfortable. Breakfast was delish with lots of options.

8

Pamela

Apr 16, 2025

·

Stayed 1 night

It was clean the breakfast was delicious but when ready to take a shower the water was cold or maybe I should say Luke warm. Other than that it was a good night.

4

Michelle

Jan 14, 2024

·

Stayed 1 night

The people were nice, but our room was like a furnace when we walked in. We were a late check-in, shortly after midnight and were ready to get some sleep. One of the keys didn’t work and the room was extremely hot. Breakfast was supposed to be served until 10, but when we arrived in the dining room shortly after 9:00 am, the scrambled eggs were almost empty and had to be scraped off the pan, the hard boiled eggs were yellow and the bananas were dark green. Very disappointing.

10

Rosanne

May 15, 2025

·

Stayed 1 night

What we’ve come to expect from a Comfort Inn, including hot breakfast.

10

Penny

Jun 27, 2025

·

Stayed 1 night

Very convenient to interstate! Property was nice, pool looked like it needed some attention and wish there had been a hot tub. But the staff was very polite and friendly. Breakfast was good.

10

Jamie

Oct 20, 2023

·

Stayed 1 night

Great hotel for the money. Great location for Easy on and off the highway. The Breakfast was good but the area is very congested. The staff member working in the breakfast area is great and very helpful.

8

Christina

Mar 10, 2025

·

Stayed 1 night

Right off the freeway. Nice breakfast choices.

10

Brenda

Mar 30, 2023

·

Stayed 2 nights

Great place - scant breakfast but friendly staff

8

Robert

Nov 5, 2025

·

Stayed 1 night

Breakfast should start at 6AM

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AI-generated summary based on recent guest reviews

Month	Average price
January	$80
February	$79
March	$88
April	$94
May	$118
June	$103
July	$93
August	$96
September	$100
October	$119
November	$93
December	$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $85	15 $85	16 $86	17 $98	18 $109	19 $109
20 $73	21 $82	22 $87	23 $84	24 $87	25 $156	26 $160
27 $72	28 $80	29 $85	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $189	3 $203
4 $87	5 $94	6 $88	7 $92	8 $95	9 $145	10 $141
11 $87	12 $90	13 $90	14 $90	15 $97	16 $160	17 $160
18 $85	19 $87	20 $95	21 $101	22 $102	23 $160	24 $160
25 $80	26 $86	27 $88	28 $87	29 $87	30 $133	31 $117

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed with Sofa Bed (No Pets)

Room, 1 King Bed, Accessible (Accessible Tub)

Room, 2 Queen Beds

Standard Room, 1 Queen Bed with Sofa Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible

Room, 1 King Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn & Suites Staunton

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Prices for upcoming dates