Name: Holiday Inn Express Evansville - West by IHG
Address: 5737 Pearl Drive, Indiana, United States of America, Vanderburgh County, US
Price range: $112–$273 per night
Rating: 8.1

What guests think

At Holiday Inn Express Evansville - West by IHG, many guests praise the friendly, accommodating staff and comfortable, quiet rooms, while recurring negatives include inconsistent cleanliness and occasional maintenance hiccups.

Active renovations have led to construction mess or noise for some, a temporary pool closure, and even an elevator outage. Breakfast is generally well liked, though a few found it cold or average, and one guest reported an unfriendly attendant. The location is convenient near the highway and eateries, but a couple of reviews mention road noise or a slightly out-of-the-way feel. Overall, it suits travelers prioritizing friendly service and basic comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note active renovations affecting common areas, with reports of construction mess or noise. Guests also mentioned a temporary pool closure and, at one point, an elevator outage.

Related guest reviews

8

Melissa

Feb 24, 2023

·

Stayed 1 night

We had a nice stay at the property. It is under construction and they are renovating at this time. Staff has made it as clean and quiet as possible while this is occurring. All staff that I had encounters with were very nice. Great WIFI. I would have given a perfect rating, but the elevator was broken, and we were on the third floor. Those stairs get tiresome when you have someone that is handicapped in your party. Staff could not help this though. I am sure it was an inconvenience for them as well.

10

Debbie

Jul 14, 2023

·

Stayed 1 night

I would have given you a 5 of 5 but three was construction going on in the lobby and entire first floor. The room was very clean and orderly. A little off the beaten path. Several nearby food choices.

6

Donald Kenton

Mar 1, 2023

·

Stayed 2 nights

Absolutely horrible stay! Please do not use the photos from Hotels.com as a reference. Perhaps in a year when the renovations are complete it may look that way. The hotel is under renovation and is an absolute mess. The lobby is filthy along with the only elevator covered in cardboard boxes to line the walls. Whom ever put the photos on Hotels.com website should be released from their position. And Hotels.com should remove the photos as they are what I would call false advertisement. As a business traveler who stays in hotels more than I do my home, I promise I will not be seen at your location ever again.

4

Debbie

May 30, 2023

·

Paid 370.00 through expedia get there pool is shut down they wouldnot let me move to another room granddaughters birthday reason for visit they were dissapointed as normally visit and swim was not informed of closure in my itinerary states there is pool ans then remodel right next to our room and beating hamering etc late then got charged another 40.00 to my other card they asked for in case of incidentals a whole fiasco over 400.00 very dissapointing

6

Brittany

Jul 28, 2025

·

Stayed 1 night

This hotel is ok. If you need a quick clean stay for the night its perfect if your not spending much time in the hotel.Holiday Inn used to be a top of the line hotel and they have went down hill alot. Pool was small. Exhaust fan in my rooms bathroom didnt work. Small space. Temperature was hard to regulate. There was condensation built up over the door way of the bathrooom. On the positive side the staff was friendly check in and out was quick and easy. The breakfast was pretty good and it was quiet. I would stay again if i just needed a place to sleep so id say its average and i could've gotten the same elsewhere with a lower price tag.

2

Marteariny

Mar 6, 2023

·

Stayed 2 nights

Upon check in, the entire building lights were outfitted

10

Stephen

Nov 20, 2023

·

Stayed 2 nights

We had a great stay. We were in town visiting family. The staff allowed us to use the breakfast area for a small bday party for our granddaughter. The staff was great!

6

Kenneth

Jul 7, 2023

·

Stayed 4 nights

So they were doing construction which we understand. However nothingbwas said when booking. Webwork nights and sleep days but were woken up around 9 a.m every morning. So not a great trip

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Cleanliness

Feedback is mixed: many guests describe very clean rooms, while others report ants or dead bugs, dirty bathrooms, unvacuumed or stained carpets, and messy hallways or lobby during construction. Housekeeping attention and frequency were inconsistent for some stays.

Related guest reviews

10

Timothy

Oct 26, 2025

·

Stayed 2 nights

Clean room

10

Cindy

May 25, 2024

·

Stayed 1 night

I was impressed by how nice and clean it was. Also plenty of towels, which were great towels, nice lotion and soap. Also the bed was so comfortable i could barely leave it, and lots of pillows. I would rate everything as excellent and wouldn't hesitate to stay here again.

10

Nancy

Apr 13, 2024

·

Stayed 1 night

Friendly staff and front desk. Very clean

10

Renee

Sep 2, 2025

·

Stayed 2 nights

Nice Hotel with comfortable, clean, quiet rooms and friendly staff. We will be staying there again in the future.

6

Andrea

Sep 29, 2025

·

Stayed 2 nights

The room wasn’t clean, the bathtub and toilet were dirty. The front desk staff was very friendly and helpful. The woman working the breakfast area was rude and seemed incredibly unpleasant. The hotel hallways need the carpets cleaned, they smell terrible.

2

Rachel

Feb 5, 2023

·

Stayed 1 night

The entire place was unclean and my entire family group switched hotels at last minute. Not good at all.

10

HEATHER

Oct 26, 2025

·

Stayed 2 nights

Did not eat breakfast so cannot review. There were dead bugs on the windowsill

10

Amy

Oct 16, 2025

·

Stayed 1 night

Clean and comfortable. No remote for tv but accommodated quickly! Room was a great size

8

Joshua

Jun 22, 2024

·

Stayed 1 night

Staff was great! Room hadn’t been vacuumed - food crumbs on floor. Staff took care of right away. Thermostat was off wall missing batteries. Staff took care of right away. Carpets were def stained, but overall it was fine.

2

Lindy

Mar 8, 2025

·

Stayed 1 night

The first room we were in had ants. Like a whole bunch of ants. They were on the desk and TV desk. They were in the carpet and it was really gross. The next room we were given gad crumbs in the carpet, the refrigerator was dirty and there was hair in the bathroom floor. This room had clearly not been vacuumed. We were desperate to get to our event on time and didn’t have time to hassle again with switching rooms. Our event did not end until 12:30 am. We slept and got up and didn’t shower or unpack in the room fearing there would ants or other bugs since the room was not cleaned. Additionally we were trying to hurry and get out and the cleaning lady just came in. Didn’t knock or announce, just came in. I find this odd and not normal practice. We checked out at 8:30 am. Does she not have a list of rooms that are ready to be cleaned? For the price and status of staying at the holiday inn- this facility should be better.

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Rooms

Guests often find rooms comfortable and quiet with good beds and, in some cases, generous space. Some report hard to regulate HVAC, a malfunctioning shower or fan, awkward bathroom layouts, and occasional road noise.

Related guest reviews

8

Kayla

Jan 19, 2025

·

Stayed 2 nights

Was a tad noisy at night being close to roads, but well kept and clean

10

George

Aug 18, 2025

·

Stayed 3 nights

Friendly staff, great breakfast, nice clean room, great bed, and quiet. All pluses in my book.

6

Brittany

Jul 28, 2025

·

Stayed 1 night

This hotel is ok. If you need a quick clean stay for the night its perfect if your not spending much time in the hotel.Holiday Inn used to be a top of the line hotel and they have went down hill alot. Pool was small. Exhaust fan in my rooms bathroom didnt work. Small space. Temperature was hard to regulate. There was condensation built up over the door way of the bathrooom. On the positive side the staff was friendly check in and out was quick and easy. The breakfast was pretty good and it was quiet. I would stay again if i just needed a place to sleep so id say its average and i could've gotten the same elsewhere with a lower price tag.

10

Renee

Sep 2, 2025

·

Stayed 2 nights

Nice Hotel with comfortable, clean, quiet rooms and friendly staff. We will be staying there again in the future.

6

Shawn

Nov 3, 2024

·

Stayed 1 night

We booked a king suite and was given a queen suite which I did not even offered on website.. I needed a king ,it was very uncomfortable sleeping because of this inconvenience. Not to mention I paid for a king bed! The lady at front desk was not helpful and said they were fully booked,we were there early to check in as Im a rewards member,so did they give my room away?

10

Heather

Sep 1, 2024

·

Stayed 2 nights

Very quiet and clean! Friendly staff. Beds were comfy!

10

Amy

Oct 16, 2025

·

Stayed 1 night

Clean and comfortable. No remote for tv but accommodated quickly! Room was a great size

8

Ed

Dec 9, 2024

·

Stayed 2 nights

Very friendly front desk person! NO one told us how to turn off the night light. Perhaps the main fault we noticed is how close the toilet is to the wall with the wall mounted tissue holder sticking out even more. As Americans are getting larger and larger it is almost impossible to maneuver sitting down on the commode. The commode is also too low to the floor.

8

Kevin

Jun 29, 2025

·

Stayed 1 night

All in all good stay, bathrooms not as described. Stated tub/shower combinatin, straight shower no comvbination. Pictured with sink n shower in same room but seperate rooms kinda inconvenient.

2

Andrea

May 5, 2025

·

Stayed 1 night

Unable to regulate room temperature: lights were blinking and flashing from heat/air unit all night. The biggest issue was not being able to take a shower. We could not even turn the water on in the shower. The clerk stated, “I am so sorry. Unfortunately, I cannot give you a discount because you booked through Expedia, but I can put points in your IHG account.” Offer of points was at least an effort, but we will never use them. Disappointed!

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Service

Service is frequently praised as friendly, accommodating, and responsive, including early check ins and quick resolution of small issues. A few reviews mention unhelpful or curt interactions and policy limitations when problems occurred.

Related guest reviews

10

Brian

Jul 28, 2025

·

Stayed 1 night

Accomodated request for early check in

6

Edward

Apr 29, 2024

·

Stayed 2 nights

The commode was so very low to the floor which made it difficult for an elderly person to get up and down. Also too close to the wall. The front desk clerk got a little defensive when I said I would not be getting any incidentals so I would not need to pay the $20 incidental fee. Other staff personnel were pleasant.

10

Ana

Nov 15, 2025

·

Stayed 1 night

She was very nice and gave me all the information that I needed!

10

Suzanne

Oct 6, 2023

·

Good customer service, quiet room. Room darkening shade was nice. Good breakfast that was open til 10 am, which is nice for those who don’t want to hurry in the morning.

10

Renee

Sep 2, 2025

·

Stayed 2 nights

Nice Hotel with comfortable, clean, quiet rooms and friendly staff. We will be staying there again in the future.

10

Michael Frederick

Feb 8, 2024

·

Stayed 1 night

We were headed for funeral services and needed to freshen up. The desk clerk permitted us to check-in early. Saved the day!!

6

Andrea

Sep 29, 2025

·

Stayed 2 nights

The room wasn’t clean, the bathtub and toilet were dirty. The front desk staff was very friendly and helpful. The woman working the breakfast area was rude and seemed incredibly unpleasant. The hotel hallways need the carpets cleaned, they smell terrible.

6

Shawn

Nov 3, 2024

·

Stayed 1 night

We booked a king suite and was given a queen suite which I did not even offered on website.. I needed a king ,it was very uncomfortable sleeping because of this inconvenience. Not to mention I paid for a king bed! The lady at front desk was not helpful and said they were fully booked,we were there early to check in as Im a rewards member,so did they give my room away?

10

Stephen

Nov 20, 2023

·

Stayed 2 nights

We had a great stay. We were in town visiting family. The staff allowed us to use the breakfast area for a small bday party for our granddaughter. The staff was great!

8

Joshua

Jun 22, 2024

·

Stayed 1 night

Staff was great! Room hadn’t been vacuumed - food crumbs on floor. Staff took care of right away. Thermostat was off wall missing batteries. Staff took care of right away. Carpets were def stained, but overall it was fine.

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AI-generated summary based on recent guest reviews

Location

Convenient to the highway with several nearby dining options. A couple of guests noted some road noise or that it feels a bit off the beaten path.

Related guest reviews

10

Josh

Jul 13, 2025

·

Stayed 2 nights

Great staff and very clean . Great location

8

Kayla

Jan 19, 2025

·

Stayed 2 nights

Was a tad noisy at night being close to roads, but well kept and clean

10

Debbie

Jul 14, 2023

·

Stayed 1 night

I would have given you a 5 of 5 but three was construction going on in the lobby and entire first floor. The room was very clean and orderly. A little off the beaten path. Several nearby food choices.

10

Darrel

Jun 7, 2024

·

Stayed 3 nights

Simple, convenient, clean.

10

Stephen

Apr 4, 2024

·

Stayed 1 night

Convenient, clean and friendly

10

Damodara

Aug 12, 2024

·

Stayed 1 night

Property is located close to the nearest highway and maintained very well.

10

Carrie

Apr 30, 2024

·

Stayed 2 nights

Clean, comfortable and convenient.

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Dining

Breakfast is generally well liked and considered good by several guests. Some found items cold or average, and one comment cited an unfriendly attendant.

Related guest reviews

10

Tabitha

Mar 22, 2024

·

Stayed 1 night

We had a fabulous time. All the staff was very friendly. They gave great recommendations to accommodate our stay...and offered great suggestions to other accommodations to our event. The contiential breakfast was awesome. We highly enjoyed our time and look forward to returning. 5 stars all around.

10

Ladonna

Nov 16, 2025

·

Stayed 1 night

Everything was good breakfast was cold but we were hungry there was a microwave in the room

10

George

Aug 18, 2025

·

Stayed 3 nights

Friendly staff, great breakfast, nice clean room, great bed, and quiet. All pluses in my book.

6

Brittany

Jul 28, 2025

·

Stayed 1 night

This hotel is ok. If you need a quick clean stay for the night its perfect if your not spending much time in the hotel.Holiday Inn used to be a top of the line hotel and they have went down hill alot. Pool was small. Exhaust fan in my rooms bathroom didnt work. Small space. Temperature was hard to regulate. There was condensation built up over the door way of the bathrooom. On the positive side the staff was friendly check in and out was quick and easy. The breakfast was pretty good and it was quiet. I would stay again if i just needed a place to sleep so id say its average and i could've gotten the same elsewhere with a lower price tag.

10

Suzanne

Oct 6, 2023

·

Good customer service, quiet room. Room darkening shade was nice. Good breakfast that was open til 10 am, which is nice for those who don’t want to hurry in the morning.

6

Andrea

Sep 29, 2025

·

Stayed 2 nights

The room wasn’t clean, the bathtub and toilet were dirty. The front desk staff was very friendly and helpful. The woman working the breakfast area was rude and seemed incredibly unpleasant. The hotel hallways need the carpets cleaned, they smell terrible.

10

Stephen

Nov 20, 2023

·

Stayed 2 nights

We had a great stay. We were in town visiting family. The staff allowed us to use the breakfast area for a small bday party for our granddaughter. The staff was great!

8

William

Sep 5, 2024

·

Stayed 1 night

Breakfast was not great, otherwise all very good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$119
February	$124
March	$141
April	$109
May	$114
June	$132
July	$138
August	$129
September	$128
October	$139
November	$119
December	$110

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $183	17 $143	18 $208	19 $206
20 $112	21 $144	22 $167	23 $167	24 $138	25 $146	26 $173
27 $112	28 $166	29 $173	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2 $144	3 $145
4 $116	5 $174	6 $273	7 $272	8 $160	9 $162	10 $165
11 $137	12 $143	13 $163	14 $211	15 $140	16 $136	17 $140
18 $119	19 $141	20 $138	21 $134	22 $147	23 $225	24 $211
25 $121	26 $139	27 $175	28 $137	29 $131	30 $143	31 $133

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 2 Queen Beds (Extra Floor Space)

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed with Sofa Bed

Standard Room

Standard Room, 1 King Bed

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Evansville - West by IHG

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Prices for upcoming dates