Name: Hampton Inn Boston/Peabody
Address: 59 Newbury St, Peabody, Massachusetts, United States of America, Peabody, Massachusetts, US
Price range: $157–$627 per night
Rating: 8.13

What guests think

At Hampton Inn Boston/Peabody, guests consistently praise the friendly staff and generous free breakfast, while the highway-side location offers easy drives to Salem and Boston but brings tricky entry/exit routes and noticeable traffic noise for some rooms.

Room quality is mixed: some find comfortable, spacious accommodations, but others note dated decor, weak water pressure, plumbing problems, aging TVs, and noisy HVAC. Cleanliness feedback varies too, ranging from spotless stays to reports of dirty carpets, bathroom rust or mold, and lingering odors. Families like the pool, though it can be cold or unclean, and parking often carries an extra fee. Expect warm service and value with trade-offs from aging facilities and a busy highway setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is a plus for families but reports cite cold or dirty water and occasional towel shortages. Parking is paid with some confusion, and EV chargers or elevators are sometimes unavailable.

Related guest reviews

6

Scott

Aug 31, 2025

·

Stayed 3 nights

Gas engine cars parked overnight in EV charging spots rendering them inaccessible

10

Benjamin

May 31, 2023

·

Stayed 1 night

Great hotel. Plus EV charging. Only downside was the pool was freezing. Definitely needs a few more degrees.

8

Cynthia

Oct 10, 2025

·

Stayed 2 nights

The kids loved the pool area. There were only 2 single use bathrooms in the lobby area and seemed a little outdated. Breakfast was fantastic. Loved the variety.

8

Robin

Apr 13, 2023

·

Stayed 4 nights

Overall my family enjoyed our stay except for the pool. The room was nice and clean and the beds were comfortable. The breakfast was a typical hotel breakfast, nothing fancy but tasted good. The only issue we encountered is that the pool was freezing. I booked this hotel because of the pool so my kids could swim, but the water was too cold. My older son lasted about 10 minutes and came out shivering but it was way too cold for my younger one. The front desk said that the heater was on, but that it didn't seem to be working. So although the room was nice and warm, the water was probably in the 50s (F). So if you're booking the hotel because of the pool, call first and see if the temperature is warm enough for swimming.

8

Alicia

Mar 21, 2025

·

Stayed 2 nights

In the area for a soccer tournament; conveniently located about 10 minutes from where we played, great options for food within 10 minute drive or walking distance. Beds were comfortable, room clean, pet friendly and breakfast had decent options. Our only complaint was all the electric car chargers were not working which was one of the reasons for choosing the hotel.

8

H PETER

Feb 1, 2025

·

Stayed 2 nights

Nightly charge for parking in adjacent outdoor hotel lot was unexpected/not disclosed on Hotels.com or at check-in. Plus, I've stayed at many, many Hampton Inn properties, and have never been charged for parking during my stays.

8

Keith

Apr 23, 2023

·

Stayed 2 nights

Pool was dirty.. Breakfast is great. Staff was really good.

2

Megan

Mar 5, 2023

·

I have stayed at other Hampton Inn locations so I was expecting great service, sadly this was not our experience. Check in was simple and quick, but as soon as we made our way to our room our keys weren’t working. After multiple tries we finally got in and the room had an odd smell. I then went into our bathroom to check it out and only found one shower towel, for a total of four guests. I let it slide thinking they just forgot to put more. We than noticed it was a shared room, which we were not aware of upon entering the room. Later that night we went down to the pool, it was packed with people but the pool itself was clean. The towel rack was empty and so I went to the front desk asking for towels. I was met with a very rude woman who didn’t believe us when we said there were no towels at the pool. We insisted that we checked, so finally she grabbed us exactly four of the cheapest towels I’ve ever seen. Then after swimming I sent my friend to the desk to ask for room towels where there was only one in our room. She asked for our room number and rudely said she didn’t believe there was only one towel in there. My friend basically begged her for more towels so we could shower and finally gave exactly three towels to her. Making me think they are stingy about their towels. I have never received worse service at a hotel than I did that night. I wish I got that employees name, so I could file a complaint. If you are hoping for quality, don’t stay here. Not family friendly at all

8

Terry

Jan 2, 2025

·

Stayed 1 night

This was a pretty typical Hampton, however construction at the entrance made it very difficult to enter and also led to confusion about paid parking. This Hampton has no free parking for guests and does have a lot of signage stating that, but after a long day of travel and the construction at the entrance led to us not seeing the signs. The gal at the front desk never mentioned “be sure to pay for parking”. I had a ticket and a fine the next morning when I checked out. :-(

8

Jennifer

Sep 17, 2024

·

Stayed 3 nights

Long wait for elevator as there was only one working. Thin walls - could hear the neighbors

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests found rooms and public areas very clean, while others reported dirty or worn carpets, bathroom rust or mold, unpleasant odors, and missed housekeeping details.

Related guest reviews

4

edmar

Dec 25, 2022

·

Stayed 1 night

bathroom was full of hair all over the floor

4

Lori

Nov 17, 2025

·

Stayed 2 nights

Room was dirty stains on carpets curtains bed spread. There was a whole box of cookies open behind the dresser looks like they fell off the dresser and slide down the back wall. They didn't move the food stool and there was crumbs and debris under the their as well. The room next door was very noisy constantly hitting the wall had to go talk to the guy he said it wasn't him that it was coming from upstairs. We called the manager he said there was no one above us as told us it was ghost. The ceiling is concrete there is no way to hear from floor to floor just room to room. Hwe later found out he neighbor had a dog and it was probably the dog hitting the wall with his tail or something else. No one at front desk apologized or tried to look into our frustrations. When we checked out we were not asked how our stay was just wanted to know if we wanted a receipt. Over all stay was poor costumer service. Poor room cleanliness.

10

Sharon

Oct 16, 2025

·

Stayed 1 night

Entire facility was clean: room, bathroom, breakfast area and dining area. Our stay here was pleasant, clean and enjoyable...no complaints! Would stay here again.

10

Pamela

May 26, 2024

·

Stayed 4 nights

The hotel was very clean and the workers were friendly and helpful.

4

Robert

Dec 14, 2025

·

Stayed 1 night

The floors in the hallways and elevator looked like they had not been vacuumed in weeks. Our shower curtain was all ripped and falling apart. Rust stains in spots in tub. Faucet in tub falling apart. Our towels had some holes in them. Very disappointed. This is our second stay here we come up every year for a friends xmas party. We will not be staying again. We paid 177.00 for one night and it was not worth it. Sorry, very disappointed.

10

Jacqueline

Apr 27, 2025

·

Stayed 1 night

The staff is so friendly and the facilities clean

8

Beatriz

Jan 4, 2025

·

Stayed 3 nights

There was hair behind the toilet. Bad smell also in the entire room.

4

CAROL

Oct 1, 2025

·

Stayed 1 night

The carpeting was filthy, especially the elevators. Rust stains on the bathroom walls from the grab bars. Soiled and missing tiles on the walls in common areas. Overall, the entire facility is in desperate need of an upgrade.

4

Levi

May 6, 2025

·

Stayed 1 night

Room had a terrible moldy smell. Definitely not up to a Hampton Inn quality of standards. I have stayed there a few times before and will not come back.

10

Robert

Aug 16, 2025

·

Stayed 1 night

The staff were great and the room was very clean.

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Rooms

Rooms are generally comfortable and sometimes spacious, but many feel dated with issues such as weak water pressure, plumbing problems, aging TVs, and noisy HVAC. Highway-facing rooms and thin walls can add noise; bedding comfort varies by guest.

Related guest reviews

8

Sosamma

Jun 13, 2025

·

Stayed 1 night

Our room was in good condition. We had a good night of sleep. The only issue we had was the shower had a slow stream and the water pressure was low. Overall good. Breakfast was very good.

4

Frank

Nov 24, 2024

·

Stayed 1 night

Rooms were clean. Staff was very nice and personable. Hotel was very busy and they were busting their butts. Pool was nice and there were actually pool towels and toys for kids which was nice touch. Lots of snacks and breakfast was good. Now the bad. The location and how to get in and out of the hotel is horrible and not safe. Hotel Ave is a nightmare. I don’t remember seeing anything about parking fee and there were about 10 QR codes to pay outside the hotel. Super tacky and shady. I don’t care if it’s $5 it’s a bad look. The beds and pillows were uncomfortable. My bed sloped to one side. The hot and cold controls on the shower were a nightmare. tVs need to be upgraded to Smart TVs.

6

Kahni

Jan 12, 2025

·

Stayed 1 night

The room was attractive and clean. The bed was quite comfortable. However the toilet didn’t flush well and always needed to be flushed more than once. The shower was dripping and there were rust stains. Most inconvenient, every time I tried to use my Dyson hairdryer, it shut off. I tried every different outlet with the same result. And the lotion bottle in the bathroom was empty on arrival

6

Aaron

May 18, 2025

·

Stayed 1 night

This hotel needs updating.

6

James

Aug 17, 2025

·

Stayed 3 nights

The roadside rooms were very noisy at all times, even during early morning (2am-4am) hours.

8

Robert

May 14, 2025

·

Stayed 1 night

Pretty much needs renovation. Lotta signs of where in the room, rooms, hallways, etc..

10

Karen

Jul 4, 2024

·

Stayed 3 nights

Loved my very spacious room and comfortable bed! This Inn has it all...mini-fridge, microwave and coffee maker in room, plus the free breakfast was amazing. It was so convenient to have a full breakfast first thing in the morning right downstairs from my room. And there was something for everyone with fresh brewed coffee and juices to accompany it. Will definitely visit again!

10

Frances

Sep 10, 2025

·

Stayed 1 night

Spacious room. Comfortable bed.

10

Rachel

Sep 21, 2025

·

Stayed 2 nights

Super friendly staff. Guy working the front desk was extraordinarily helpful and nice. Shower got really hot and the pool was nice. Super close to Salem we were able to get a cheap uber there instead of trying to find parking. Only negative was that the tv was ancient.

8

Daniel

Apr 30, 2025

·

Stayed 3 nights

Right next to Route 1 so there was a lot of traffic noise

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Service

Service is widely described as friendly, welcoming, and efficient, especially at the front desk and breakfast. However, some guests experienced rude interactions, overbooking or room-type changes, slow responses, or inconsistent housekeeping.

Related guest reviews

10

Pamela

Feb 19, 2024

·

Stayed 1 night

The Host Camie , was so pleasant and accommodating. We needed an early check in to get dressed and freshen up before the baby shower we were attending. Camie made it happen and she was just so nice and pleasant. 😊 our room was great , clean and cheerful ⭐️⭐️⭐️⭐️⭐️ Highly recommend.

10

Ashley

Sep 23, 2025

·

Stayed 1 night

It was nice and the front desk staff at check in and check out were amazing.

4

Lori

Nov 17, 2025

·

Stayed 2 nights

Room was dirty stains on carpets curtains bed spread. There was a whole box of cookies open behind the dresser looks like they fell off the dresser and slide down the back wall. They didn't move the food stool and there was crumbs and debris under the their as well. The room next door was very noisy constantly hitting the wall had to go talk to the guy he said it wasn't him that it was coming from upstairs. We called the manager he said there was no one above us as told us it was ghost. The ceiling is concrete there is no way to hear from floor to floor just room to room. Hwe later found out he neighbor had a dog and it was probably the dog hitting the wall with his tail or something else. No one at front desk apologized or tried to look into our frustrations. When we checked out we were not asked how our stay was just wanted to know if we wanted a receipt. Over all stay was poor costumer service. Poor room cleanliness.

10

Carissa

Oct 4, 2025

·

Stayed 5 nights

Clean room, and wonderful service from front desk, to housekeeping and the sweet staff that provided our breakfast.

10

christina

Oct 27, 2025

·

Stayed 2 nights

Check in was quick and staff was extremely friendly. The breakfast was the best I have had at any free breakfast hotel. Location to Salem was only 15 minutes away.

2

Megan

Mar 5, 2023

·

I have stayed at other Hampton Inn locations so I was expecting great service, sadly this was not our experience. Check in was simple and quick, but as soon as we made our way to our room our keys weren’t working. After multiple tries we finally got in and the room had an odd smell. I then went into our bathroom to check it out and only found one shower towel, for a total of four guests. I let it slide thinking they just forgot to put more. We than noticed it was a shared room, which we were not aware of upon entering the room. Later that night we went down to the pool, it was packed with people but the pool itself was clean. The towel rack was empty and so I went to the front desk asking for towels. I was met with a very rude woman who didn’t believe us when we said there were no towels at the pool. We insisted that we checked, so finally she grabbed us exactly four of the cheapest towels I’ve ever seen. Then after swimming I sent my friend to the desk to ask for room towels where there was only one in our room. She asked for our room number and rudely said she didn’t believe there was only one towel in there. My friend basically begged her for more towels so we could shower and finally gave exactly three towels to her. Making me think they are stingy about their towels. I have never received worse service at a hotel than I did that night. I wish I got that employees name, so I could file a complaint. If you are hoping for quality, don’t stay here. Not family friendly at all

2

Lynne

Jun 18, 2023

·

Stayed 1 night

We contacted hotel 2 days prior to our arrival to let them know we would be after midnight and called a second time the afternoon of our arrival and they said it was noted on our reservation that it would be after midnight and do not give our room away. Upon our arrival we were told they did not have a room and sent us down the road to another hotel. So much for the notation confirmed twice on our reservation

10

HAZEL

May 12, 2025

·

Stayed 1 night

The staff was super friendly and very helpful in giving precise directions to my salem destination. I would stay again

10

Vince

Apr 30, 2024

·

Stayed 2 nights

The staff went above and beyond to ensure my needs were taken care of. Very friendly and welcoming. By far the BEST experience I've had in years. Highly recommend!

4

Kelly

Oct 8, 2024

·

Stayed 2 nights

Pretty run down property. Took 20 minutes for someone to show up at the front desk to check us in.

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Location

Convenient for driving to Salem and Boston with some dining nearby, but the Route 1 setting makes entry and exit tricky and brings noticeable traffic noise; walkability is limited.

Related guest reviews

8

Esther

Sep 23, 2025

·

Stayed 1 night

Room was acceptable Desk staff very helpful Location for food/entertainment/excercise not good

8

Karen

Jul 22, 2025

·

Stayed 3 nights

Confusing entry/exit. Nowhere to walk safely

10

allan

May 2, 2024

·

Stayed 1 night

fine accommodations, good breakfast a bit noisy being on rte 1, no guide channel on tv

10

christina

Oct 27, 2025

·

Stayed 2 nights

Check in was quick and staff was extremely friendly. The breakfast was the best I have had at any free breakfast hotel. Location to Salem was only 15 minutes away.

8

DanaMarie

Aug 19, 2025

·

Stayed 1 night

Easy in and out of the parking lot. I love that you can walk to a few places to eat from the building.

10

Barbra

Jul 24, 2024

·

Stayed 1 night

The staff was amazing. They made checking for our group so easy. I was concerned that the road noise would be bad. We had a room in the back and it wasn’t a problem at all.

10

Andrew

Sep 2, 2025

·

Stayed 1 night

Great value. Comfortable and clean, and close to Salem and area attractions.

8

Ben

Aug 10, 2024

·

Stayed 2 nights

The hotel was good, but very inconvenient to get into and out of due to heavy traffic and strange road configurations. But the close location to both Boston and Salem (our 2 area destinations) was convenient. Ultimately, the EV charger was the reason we chose the property.

8

Daniel

Apr 30, 2025

·

Stayed 3 nights

Right next to Route 1 so there was a lot of traffic noise

8

Gale

May 22, 2023

·

Stayed 1 night

The hotel is fine but the access is terrible even worse than the normal bad for Boston/Salem.

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Dining

Breakfast is frequently praised for variety and quality, with friendly breakfast staff. A few guests mention weak coffee, a hot or crowded room, or limited options on some mornings.

Related guest reviews

10

Kiriaki

Sep 5, 2024

·

Stayed 3 nights

Overall great stay - self check in available via the Hilton Honors app (which was incredibly convenient for us because we arrived late the first day), very clean hotel, daily breakfast was great, cleaning of the room every other day to not disturb guests, and a short drive to Salem (and cheaper as well!). We had an amazing time and would definitely come back!

6

Heather

Aug 12, 2023

·

Stayed 3 nights

We chose this one because breakfast was included and we’ve had that deal in many Hampton hotels over the years. However, we tried the breakfast one day and wouldn’t go back. The room where the buffet was was VERY hot—stifling to be in there. And the food was NOT good. Other than that the hotel was fine

10

Kevin

Oct 30, 2024

·

Stayed 4 nights

The first night the fire alarm went off, half hour later we were cleared, not sure why. It was a very cold night but all was well. Breakfast was available, only one person could make waffles at a time, so we didn’t get any because we were crowded out and then breakfast was over promptly at 10 am. One morning omelettes with green peppers were served, I’m allergic and no other option so I didn’t get to eat. Coffee could have been better but it was ok. Breakfast offered other options; bagels, muffins, cereal, fruit, yogurt, several juices. Snacks, sodas, water, various items are available near front desks. Front desk and housekeeping staff were very friendly and lobby area has pleasant open atmosphere. I would stay here again and recommend.

10

Terri

Jul 13, 2025

·

Stayed 3 nights

Very comfortable. Friendly staff. Great breakfast!

10

Natasha

Aug 13, 2025

·

Stayed 1 night

Great place to stay. Staff was very friendly and continental breakfast was great.

10

alyssa

Nov 12, 2024

·

Stayed 3 nights

Beautiful in all aspects, great food great breakfast

10

Jill

Oct 29, 2024

·

Stayed 2 nights

Our room was very clean. They offer a breakfast buffet that was very good. A nice selection of food.

10

Myra

Jun 30, 2025

·

Stayed 1 night

Wonderful stay. Friendly and warm check in, clean room, comfortable bed, quiet. Enjoyed the hot breakfast, staff at breakfast were friendly and helpful. Would stay again.

10

David

Sep 26, 2025

·

Stayed 3 nights

They offer breakfast in the morning and it probably had the most options we have ever had at a "free hotel breakfast". There was plenty of parking and the staff was very polite. There are a few fast food options around the property as well. We would definitely stay again.

8

alice

Apr 22, 2024

·

Stayed 2 nights

Everything was great except the coffee was not strong enough and the juice was watered down

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$100
March	$113
April	$145
May	$158
June	$233
July	$182
August	$180
September	$210
October	$294
November	$139
December	$102

Su	Mo	Tu	We	Th	Fr	Sa
				1 $419	2	3
4 $289	5 $266	6 $317	7 $289	8 $382	9	10
11	12 $289	13 $282	14 $289	15 $382	16	17
18 $289	19 $289	20 $289	21 $289	22 $382	23	24
25 $289	26 $265	27 $230	28 $269	29 $382	30	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $212	18 $230	19
20 $193	21 $170	22 $157	23 $203	24 $233	25 $627	26
27 $233	28 $206	29 $234	30 $254

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Bathtub)

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

One King Study Sofabed

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn Boston/Peabody

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Considering this hotel for your Peabody trip?

Prices for upcoming dates