Name: Uma Hotel and Residences
Address: Magsaysay Avenue, Naga, Philippines, Naga, Camarines Sur, Philippines
Rating: 9

Guest reviews

9

Superb

Based on 1,590 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Many reviews praise friendly service and modern, comfortable rooms at Uma Hotel and Residences, with generally clean spaces, while recurring critiques mention inconsistent Wi-Fi, occasional odors, and some maintenance and buffet selection limitations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Wendy

25 Apr 2026

·

Stayed 6 nights

This hotel was really lovely to stay at. We were here for 6 nights. The room was always cleaned and topped up with bathroom essentials. Each afternoon we had lovely sweet treats also left in our room. Breakfast was delicious and it was easy to ask for eggs to be cooked to our liking. Staff were always friendly and helpful. The only thing I would have a little complain about was the air-conditioning, it just wasn't cool enough in our room, but that could be a personal thing, which is why I gave a four star instead of a five star. Thank you for a lovely stay.

8

Gigi

19 Mar 2026

·

Stayed 19 nights

It has stove

10

maria soledad

3 Mar 2026

·

Stayed 3 nights

I had a very pleasant stay

10

Josefina

9 Feb 2026

·

Stayed 4 nights

Great staff, room always well replenished and clean.

6

maps

3 Feb 2026

·

Stayed 19 nights

The room was gorgeous and spacious. But I got bitten by a possible bed bug when I sat on the sofa on my first day stay there.

Magsaysay Avenue, Naga, Philippines

Location

A stay at UMA Hotel and Residences places you in the heart of Naga, within a 10-minute walk of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia. This hotel is 0.9 mi (1.4 km) from Naga Metropolitan Cathedral and 1.1 mi (1.8 km) from Bicol Medical Center.

Basilica of Our Lady of Penafrancia(0.4 Miles)

Basilica of the Nuestra Senora de Penafrancia(0.4 Miles)

Naga Metropolitan Cathedral(0.9 Miles)

Bicol Medical Center(1 Miles)

SM City Naga(1.1 Miles)

Robinsons Place Naga(1.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site for guests.

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Children aged 6 and younger eat free breakfast.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

The hotel is situated in the heart of Naga, within a 10-minute walk of the Basilica of Our Lady of Penafrancia and the Basilica of the Nuestra Senora de Penafrancia. It is approximately 0.9 miles from Naga Metropolitan Cathedral and 1.1 miles from Bicol Medical Center.

Yes, the hotel features an outdoor swimming pool, which is seasonal. Guests can enjoy the pool during operational hours.

Children are welcome at the property, and those aged 6 and younger can stay for free.

The property does not provide specific information about extra beds or cribs. Guests are encouraged to contact the property directly for any requests regarding additional sleeping arrangements.

Uma Hotel and Residences

Amenities

Property description