北銀泉/白橡樹萬怡酒店

Great gym

Quick and clean. Parking is ample. Metro station with commuter parking a few minutes away.

Perfect for our needs. Beds were comfortable. Loved our little patio which we took advantage of. Check-in was very easy and our receptionist was very kind, welcoming and professional. I wish the coffee was free to hotel guests and not Starbucks!

There is no Swimming Pool

Hotel was new. Nice lobby and common areas.

I loved the Gym area, it was very clean, and the free weight goes up to 50lbs. I ordered a grilled chicken sandwich from the front restaurant, and it was delicious and reasonable price. Overall, my stay at the Courtyard Marriott was amazing thank you!

Overall property was nice and staff were pleasant I was surprised when the hydration station was out of complimentary water or cups as indicated by the sign and a simple bottled water was $5 with tax Seemed exorbitant

Breakfast was great! Fitness room looked great, but had no time to use it. The ice machine on the second floor was not working so I had to go to the ice machine outside the Fitness room.

The hotel was quiet and comfortable. The housekeeping was spotty. No ice machines (that worked) so front desk persons had to provide ice from the Bistro. Unless you have a car there is nothing within walking distance (unless you enjoy walking in 95 degree heat. You're better off staying at the Downtown Silver Spring Courtyard.

i didn't like so much this place, the elevator not so easy to excess to far a way from the lobby no direction or signs of room on each floor over clean and find to stay.

Very clean and delightful

The room cleanliness was average could of been a plus with more detail on some things. Elevators need attention for better cleaning. Staff can be more friendlier and energized with greeting and acknowledging the guest.

The room smelled fantastic and clean. I went to take a shower and there was some black hair in the corner. My house keeper said she would take care of cleaning the shower and she did. After that incident everything was wonderful. Very comfortable beds, nice staff.

Very clean and well maintained

Everything was great. Bed was comfortable and the front desk check in was so pleasant. I have only one thing. When taking a shower(and the shower was great mind you) I looked up and brown mold was all over the ceiling. The ceiling are really high- so I imagine it’s hard to get up there without a ladder- but honest- that is the only thing but it kinda skeezed me out a bit. Perfect place- everything neat as a pin and I just had to look up…..

Clean room, quick check-in & out. Self-parking. Nice quiet location. Great front desk service. Thank you

Ants in the room, not addressed while we were there after talking to front desk and the engineer directly. Manger never responded. Not a pleasant place to stay

Clean rooms. Had a minor issue with the sink they fixed it in less than 30 min.

Towels were not replaced and room was not cleaned. Garbage was left in the room and not thrown

Reception area was clean and welcoming. Room was spacious, clean and comfortable. Staff was extremely friendly and accommodating. Highly recommend

The staff is great. The rooms are nice. We did have an issue w the broken thermometer in room and it was a pain . A nice woman tried to fix it but we ended up needing to change rooms. The only thing you really need is microwaves in the rooms and longer hours at cafe!

photos are definitely better than the actual condition. this is an old hotel (popcorn ceilings, etc) that has been renovated, but it's showing it's age. The HVAC had no deadband on the temperature setting, so it was either running the AC or the heat--nothing in between...but it also had an motion sensor, so the HVAC seemed to turn off when we weren't regularly walking past it (like at night). There was no option to let the fan run (without AC), and there was no exhaust fan in the bathroom, so the bathroom smelled mildewy. One pillow had some gross mildew-like stains on it. The gym was full-featured, if not a bit dank. To be fair, none of these issues were reported to management, so they did not have a chance to rectify anything.

My only two draw back was the ice on my floor didn’t work and the room had no microwave but a refrigerator lol. Was unable heat up my food

Everything is excellent- front desk was amazing, it was just the noise from the highway lol cars and my neighbor had a child/ren making noise

The hotel is well situated. It is modern and very comfortable. The staff were friendly and helpful. The room was spacious and clean. The only issue we had was that the bathroom was primitive, with no cover on the toilet and no vanity or shelving for toiletries. However, the price was fantastic.

the mattress was not supportive, very squishy and bad when I told the front desk I got the "Gen Z stare", no verbal response

Beds were small, probably more like a full size over a queen size bed. Did not have breakfast as we were visiting family, but only had a bistro option which it nice, but hard when you have kids

My overall experience is fine, However, a couple of things worth mentioning are the air conditioning system is not central and worst, unreliable, noisy and ineffective.

They do not offer free wifi. The thermostat was ok but we could not run the fan for white noise while regulating the temperature; only did one or the other. This property looks decent in photos, but it's below average in real life. The lobby is the restaurant, so if you think that is just a quick coffee bar, it's not. The mattress was old and concaved in the center, and the pillows were lumpy and uncomfortable. Apparently we were next to the dumpster and the trash was picked up at 6:30am. It woke us up. Someone "accidentally" called our room at 7am for a wake up call. 30 minutes later the housekeepers were outside our door making a ton of noise. We had planned to sleep in until 9 since we were traveling and exhausted but clearly that wasn't happening. We went out for breakfast and when we returned we were locked out of the room, even though check out was not until noon. I would not stay here again. It was overpriced and not a pleasant stay.

My stay was amazing, very clean room, friendly reception service. The only challenge, a disturbing sounds coming from your neighbors room. Without any exaggeration, it seems like you’re sharing the same room. I highly recommend to use some kind of sound barrier between the rooms.

Contacted on the day of check in that the room was no longer available. The rep indicated he would make a reservation closer to our current location. I told him to contact my wife because I was in the hospital. He did call and left a voice mail. When she called, she reached another operator who had no idea what the rep (Dewan) set up. My wife ended driving back to Maryland that evening.

Friendly staff. Was able to get early check in. The hotel was very nice and clean!

I made reservation through expedia but there was no room at arrival. Frontdesk guy told me, he would look for another hotel at 12am midnight. I went there by lyft. I paid it and my room should be available at arrival.

the mattress was not supportive, very squishy and bad when I told the front desk I got the "Gen Z stare", no verbal response

Clean room, quick check-in & out. Self-parking. Nice quiet location. Great front desk service. Thank you

Great room, the only downside was that the service at the front desk was light they looked short staffed. That said, the staff that was in attendance were great! I’d stay here again the room was immaculate!

Ants in the room, not addressed while we were there after talking to front desk and the engineer directly. Manger never responded. Not a pleasant place to stay

All of the staff were extremely friendly and helpful. Mariah was especially courteous and professional. We will stay here again when visiting our daughter!

Reception area was clean and welcoming. Room was spacious, clean and comfortable. Staff was extremely friendly and accommodating. Highly recommend

Really great staff and service

This hotel is a good location for someone driving to the DC or Baltimore area. Nice rooms

Rooms were well apportioned and comfortable. Staff was courteous and efficient. Location was centrally located and convenient. Property was safe and well kept. Price was fair and affordable. Great weeklong stay.

Quick and clean. Parking is ample. Metro station with commuter parking a few minutes away.

Convenient access to hospital

I missed getting a disposable shower cap and the little bottles of lotion. The hotel was nice but the guests were extremely noisy. Every night they were stomping up and down the nearby stairwell or they were talking loudly outside my door at 6:30am. Location was convenient to food and shopping; very short drive to both. Free parking was a definite plus. By today’s standards, I received value for my money.

Easy access to the local hospital for visits.

The location was perfect for us having to have appointment in area.

Clean room, quick check-in & out. Self-parking. Nice quiet location. Great front desk service. Thank you

Convenient for visiting a business in the area. Easy in and out, good access to major roads.

The hotel was quiet and comfortable. The housekeeping was spotty. No ice machines (that worked) so front desk persons had to provide ice from the Bistro. Unless you have a car there is nothing within walking distance (unless you enjoy walking in 95 degree heat. You're better off staying at the Downtown Silver Spring Courtyard.

Very comfortable and clean. Breakfast was very overpriced. Staff was polite, friendly and courteous.

They have a little café, where they serve alcohol and light fair but the hours aren’t really right for me… I get in later and leave later. It only stays open till 10 and then it closes in the morning at 10 if they could add on an hour, it would be so much nicer… There is no microwave in the room and that’s a bummer adding to less convenience. there is one downstairs, but I don’t wanna have to go downstairs to warm up my food.

The staff is great. The rooms are nice. We did have an issue w the broken thermometer in room and it was a pain . A nice woman tried to fix it but we ended up needing to change rooms. The only thing you really need is microwaves in the rooms and longer hours at cafe!

It’s a nice place, above average. Staff was very friendly and helpful. The room was nice, but the bed was old and not very comfortable. The “bistro” in the lobby was disappointing, running out of some items and not very good. We did find a little deli in an office building across the street (Mike and Barry’s Deli) that was very good. Otherwise, any restaurants are about a mile away.

Hotel has only 3 floors off a busy street: lots of road noise. Very little noise insulation inside the building: other guests' conversations, TVs, morning alarms -- we heard it all. Best thing about the stay was breakfast: real scrambled eggs & high quality sausage cooked perfectly.

Overall good other than bistro availability and staffing.

Marriott‘s new policy regarding “free breakfast“ is similar to that of a parent who has a stepchild they don’t like. If you pay the super expensive price that Marriott charges for their rooms, you get a breakfast for free but if you get it through Expedia or another online partner they will charge you full price for breakfast that is supposed to be free. When I say they charge you, that is not an understatement. For example an egg on a roll is north of $14! In the future I will look more carefully to see what other brands are available and I won’t be as quick to stay at a Courtyard by Marriott.

Terrific staff service! Bistro good was excellent.

This is a very nice hotel. Rooms are clean. There is no free breakfast, but the food in the hotels’s cafeteria is ok. Coffee there is really good!

This hotel no longer serves free breakfast. This was a big disappoinment to find out. In future I will search for hotels which serve free hot breakfast. Just a half mile away is a Hilton which does serve a free hot breakfast. If it wasn't for an emergency in my choice, I would have stayed at the Hilton JUST for the free hot breakfast. You don't think these hotels make enough money to offer their customers this???