銀泉原住客棧

I will never stay with you again. Charging for parking in that neighborhood is among the most unbecoming behavior I have ever witnessed at a hotel. Shame on you.

The staff are very nice, the food is nice and the rooms are great. Although I had a couple of mechanical problems (leaky faucet and broken ice maker) the staff was more than willing to fix, but I declined for it to wait until after my stay. I managed very well, it was nice to just rest and get away. I do suggest reflector poles at the entrance where there is a lane divider. The area is a bit dim and the divider was hard to see. Otherwise, this was one of many visit and I plan to come back again soon. My visits are usually for much needed rest to reset and be alone, I'm grateful for the opportunity and lovely rooms. I have always put Marriott first for a friendly family hotel that remains warm and inviting. Blessings and thank you for all you do. PS, I didn't like paying for parking but I understand the need to cover cost.

Generally well equipped suites, nice breakfast and public rooms, all well maintained and cared for. The staff was uniformly pleasant. However, we had two complaints: the Expedia listing said “parking available “ but on arrival we were required to register with an online parking app. I am seeing a $20 charge to my credit card! I think the listing should have clearly stated “parking available for a fee “. Secondly we struggled with the tv. First we struggled to turn it on and then at night it turned on a bright gray screen several times in the wee hours (which we couldn’t turn off). I had to unplug it to get some rest.

This hotel was nice, clean and the staff was friendly. The breakfast in the morning was great and always well stocked. I would’ve given them 5 stars but I don’t agree with having to pay to park on the private hotel lot. I also don’t like the size of the bed, it’s listed as a queen but seemed more like a full size. Very small!

The location of the property is excellent for where we had to be. There’s a mall close by with nice dining option. We went to the Asian fusion restaurant that offer AYCE sushi on the weekends. The room that we got was nice. The sofa bed was a bit dirty with food crumbs when we opened it. The door job to the bedroom was wiggly and we didn’t feel safe to close the door in case we couldn’t open it. We noticed it later that evening and couldn’t say anything earlier to the staff. Overall our stay was great just wished we didn’t have to pay extra for parking.

100% disagree with paying $12 per day to park in an open lot!

It was surprised to find that one needs to pay for parking at the suburbs of DC at this hotel.

This hotel was surprisingly nice. I hadn’t realized there was a kitchen. There was tons of dresser and drawer space, including little shelves on the bathroom wall to put your toiletries on. Breakfast wasn’t terrible :) and the coffee was pretty good. It was easy to get an early check in and a late checkout. My only complaint would be that they charged for parking, which I thought was RIDICULOUS - it is just an outdoor lot, and maybe 100 yards away there’s free parking for target, petsmart, and aldi’s, etc.

It was clean and the convenience of shopping. Parking should have been free due to availability, but still convenient.

Wonderful experience! Feels like a mini vacation. Breakfast simple and pleasant. Love looking out my window and the pool and sunshine shining through so bright! Only thing I don’t like is that guests have to pay for parking. That should be included to make it more affordable for all. I will continue visiting here if parking policy changes in the future. Great front desk service!

I am writing to express my extreme dissatisfaction with the recent experience my family and I had during our stay at your establishment over the weekend. On Sunday morning around 7:30 am, we were startled by water leaking from the light fixture in our bathroom. This was a terribly unpleasant way to wake up on such a special day. While we appreciate the prompt attention of your attendant who switched our rooms, our disappointment continued when we discovered mold in the shower ceiling of the new room. Unfortunately, this prevented us from being able to use the shower facilities, and we felt compelled to check out at 6:00 am today, cutting our stay short. I understand that unforeseen issues can arise, but the combination of a water leak and mold in successive rooms has left us with a deeply unsatisfactory experience. I am requesting a FULL REFUND! I hope you take this feedback seriously and consider steps to prevent such incidents in the future. Thank you for your attention to this matter.

Very nice hotel. Great breakfast. Room was clean and spacious. Courteous staff.

I had a wonderful stay! The hotel was very clean, and I especially loved the convenience of the small kitchen—it made all the difference. The housekeeping staff were exceptionally friendly, with such a warm, welcoming attitude. Their service truly made my stay extra comfortable. Keep up the great work!

The room was spotless. The heat in the room did not work well. We had to set the thermostat to 78, to get the temp to 72. There was bottled water in the room, but a $7 charge per bottle. That was outrageous. The TV could not be turned off using the remote. We had to unplug it for the screen fully off. The staff was courteous and amazing. The breakfast was terrible though. The hot food was cold, the cereal, yogurt, and muffins were all we ate. It was an overall ok stay, but I wouldn't stay at this hotel again.

Did not clean room one day. Under couch and bed debris from previous guests.

The overall quality of the hotel. Very clean inside and outside. The breakfast could add a little more choices. Other than that, I given it very high rating and would definitely choose it again

This hotel was great! We rented a car and just parked in the parking garage to metro into the city. Staff was amazing and everything was so clean!

I really enjoyed the stay at the hotel. I was surprised at how spacious the room was, the cleanliness and how much storage space there was. Also, the facilities in the room were fantastic. You could easily cook yourself a fresh meal. Breakfast was good and fresh but could do with a bit more variety. A nice touch was having coffee in the lobby.

Property was clean and quiet. The towels in the room were thin and worn and even had holes.

Filthy

The front desk clerk was very professional and courteous. The studio suite was just amazing and the breakfast was not bad.

I loved the property and my room. Parking was easy and I love a free breakfast. I did not love that it sounded like the Jolly Green Giant was in the room above me. Nor did I like that I could hear voices and snoring on the other side of my headboard. And there was the guest loudly arguing & cursing on his phone in the presence of a child. BUT, these experiences say more about the structural quality of the building and the guest themselves, than anything else. I certainly don’t hold it against Marriott. That said, I did opt to leave a day early because I just wasn’t sleeping well. The hotel DID NOT penalize me for leaving early which says A LOT about management. THANK YOU! All the employees were friendly, professional, and always had on a smile. I went back and forth on whether to share the negative, but decided to in the interest of painting a complete picture of my experience. I could have had an entirely different experience in another room. Despite my experience I would recommend this location.

The room was spotless. The heat in the room did not work well. We had to set the thermostat to 78, to get the temp to 72. There was bottled water in the room, but a $7 charge per bottle. That was outrageous. The TV could not be turned off using the remote. We had to unplug it for the screen fully off. The staff was courteous and amazing. The breakfast was terrible though. The hot food was cold, the cereal, yogurt, and muffins were all we ate. It was an overall ok stay, but I wouldn't stay at this hotel again.

We were offered the worst possible rooms in the facility, one by the rear staircase on the first floor. Also, the TV didn't work, despite bringing this to their attention. I have stayed at this hotel several times, but this was by far the worst experience.

I really enjoyed the stay at the hotel. I was surprised at how spacious the room was, the cleanliness and how much storage space there was. Also, the facilities in the room were fantastic. You could easily cook yourself a fresh meal. Breakfast was good and fresh but could do with a bit more variety. A nice touch was having coffee in the lobby.

Nothing special. It met our needs. Room was roomy and kitchen well equipped. Good location to reach major roads. Nice desk space for traveling business people.

Generally well equipped suites, nice breakfast and public rooms, all well maintained and cared for. The staff was uniformly pleasant. However, we had two complaints: the Expedia listing said “parking available “ but on arrival we were required to register with an online parking app. I am seeing a $20 charge to my credit card! I think the listing should have clearly stated “parking available for a fee “. Secondly we struggled with the tv. First we struggled to turn it on and then at night it turned on a bright gray screen several times in the wee hours (which we couldn’t turn off). I had to unplug it to get some rest.

The queen bed was terrible and very uncomfortable. The sofa bed was also very uncomfortable and hard. Will not ever rent from this facility in the near future. They also have the nerve to charge $200 per night

This was a really good stay and the breakfast was so good! I love how they had healthy options as well. Room was spacious I would definitely stay here again.

Great apartment like studio room. It’s basic - no luxury bed or amazing views but super comfortable. Easy parking. Very limited food. .

Staff was friendly

As always, this hotel is amazing. Everything is excellent, and the staff is incredibly attentive. Highly recommended!

Exquisite staff, very polite and accommodating. Clean and spacious rooms. A wonderful experience.

The staff was wonderful very nice hotel in the suburbs

Excellent service by Jamil at the front desk. He was warm and very prrsonable.

The hotel is clean and quiet. The gentleman at the front desk, Faleke, greeted us with a smile, was courteous, polite and extremely helpful.

Very friendly staff! They welcomed us the moment I checked in. My stay was for my wedding weekend, and they definitely made the stay well worth it! Rooms are clean and spacious! Staff is very helpful. Thank you so much!

I was spoken to in a very rude manner. When I asked for a manager I was told I can call the next day

Very nice and accomodating staff.

The staff was amazing

We had a wonderful stay and the breakfast was good. The guests were really noisy (Fri and Sat night). Otherwise, a great place to stay and it was convenient.

The hotel fit exactly what I needed. Privacy for myself and my teen, very clean, and near the zoo. This was a stopover on a long trip and was very pleased at the location and the cleanliness of this hotel

This hotel was great! We rented a car and just parked in the parking garage to metro into the city. Staff was amazing and everything was so clean!

Excellent and convenient property

Nothing special. It met our needs. Room was roomy and kitchen well equipped. Good location to reach major roads. Nice desk space for traveling business people.

It was a good location, clean and easily accessible

The location of the property is excellent for where we had to be. There’s a mall close by with nice dining option. We went to the Asian fusion restaurant that offer AYCE sushi on the weekends. The room that we got was nice. The sofa bed was a bit dirty with food crumbs when we opened it. The door job to the bedroom was wiggly and we didn’t feel safe to close the door in case we couldn’t open it. We noticed it later that evening and couldn’t say anything earlier to the staff. Overall our stay was great just wished we didn’t have to pay extra for parking.

This is a haven in Maryland Definitely, come back is a must Imagine in a suburb area, you are crossing the street to to a Shopping center! Could not be better Saving a lot!

This hotel was surprisingly nice. I hadn’t realized there was a kitchen. There was tons of dresser and drawer space, including little shelves on the bathroom wall to put your toiletries on. Breakfast wasn’t terrible :) and the coffee was pretty good. It was easy to get an early check in and a late checkout. My only complaint would be that they charged for parking, which I thought was RIDICULOUS - it is just an outdoor lot, and maybe 100 yards away there’s free parking for target, petsmart, and aldi’s, etc.

It was clean and the convenience of shopping. Parking should have been free due to availability, but still convenient.

Very nice hotel. Great breakfast. Room was clean and spacious. Courteous staff.

The front desk clerk was very professional and courteous. The studio suite was just amazing and the breakfast was not bad.

The room was spotless. The heat in the room did not work well. We had to set the thermostat to 78, to get the temp to 72. There was bottled water in the room, but a $7 charge per bottle. That was outrageous. The TV could not be turned off using the remote. We had to unplug it for the screen fully off. The staff was courteous and amazing. The breakfast was terrible though. The hot food was cold, the cereal, yogurt, and muffins were all we ate. It was an overall ok stay, but I wouldn't stay at this hotel again.

I was here for a sad reason, as my partner was in their final days. When I let the front desk know, they provided me a room away from others so I could retain my privacy and quiet during the difficult time. The facility was pristine and the breakfast was delicious.

All staff from front desk to housekeeping and breakfast were very friendly and polite. The daily free breakfast was very good.

I really enjoyed the stay at the hotel. I was surprised at how spacious the room was, the cleanliness and how much storage space there was. Also, the facilities in the room were fantastic. You could easily cook yourself a fresh meal. Breakfast was good and fresh but could do with a bit more variety. A nice touch was having coffee in the lobby.

This hotel was nice, clean and the staff was friendly. The breakfast in the morning was great and always well stocked. I would’ve given them 5 stars but I don’t agree with having to pay to park on the private hotel lot. I also don’t like the size of the bed, it’s listed as a queen but seemed more like a full size. Very small!

This was a really good stay and the breakfast was so good! I love how they had healthy options as well. Room was spacious I would definitely stay here again.

This hotel was surprisingly nice. I hadn’t realized there was a kitchen. There was tons of dresser and drawer space, including little shelves on the bathroom wall to put your toiletries on. Breakfast wasn’t terrible :) and the coffee was pretty good. It was easy to get an early check in and a late checkout. My only complaint would be that they charged for parking, which I thought was RIDICULOUS - it is just an outdoor lot, and maybe 100 yards away there’s free parking for target, petsmart, and aldi’s, etc.

I didn’t like the limited breakfast hours