Name: Holiday Inn Express Hotel & Suites Cadillac by IHG
Address: 7642 South US 131, Cadillac, Michigan, United States of America, Cadillac, Michigan, US
Price range: $116–$231 per night
Rating: 8.67

What guests think

At Holiday Inn Express Hotel & Suites Cadillac by IHG, travelers frequently highlight friendly, welcoming staff, clean rooms, a satisfying complimentary breakfast, and well-kept pool and hot tub, alongside a convenient location near the highway and access to downtown.

Room feedback is mixed: several mention comfortable beds and quiet stays, while others note hard mattresses, dated or worn furnishings, limited outlets or USB access, and some noise from hallways or neighboring rooms. A few guests report maintenance or service lapses such as HVAC limits, bathroom fixtures, occasional breakfast issues, crowded pools, or unexpected fees and policy frustrations. Overall, expect a straightforward stay with friendly service and practical amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the clean, well-kept pool and hot tub, though a few mention the pool can feel cool or crowded at times. One review suggests adding dumbbells to the fitness center.

Related guest reviews

10

Andrew

Jun 11, 2024

·

Stayed 1 night

Pool and hot tub were nice and nice that they were open till 11pm too. Good breakfast.

10

Brian

Dec 29, 2024

·

Stayed 1 night

Pool and hot tub were great! Staff was very friendly and breakfast was good.

10

Rob

Jan 4, 2026

·

Stayed 1 night

Hot tub felt great and a nice breakfast spread.

6

JoAnn

Jun 25, 2024

·

Stayed 1 night

If I could upload a 5 second video, I would…..there was a little league of some sort (25 10-12 year olds out of control in the pool & hot tub. Multiple cannonballs & belly flops at the same time, screaming, etc. - we had to leave & couldn’t enjoy. Complained (even though the desk could hear it), didn’t address until we complained & left. The parents &/Or Chaperones encouraged the kids instead of addressing. In-real!

10

katherine

Mar 4, 2025

·

Stayed 1 night

Front desk customer service and breakfast gals were welcoming, friendly, polite and helpful. Pool and hot tub were clean. Room was clean, although it would be nice to be able to have a little more variability to the thermostat in the room. A major plus for me was the coffee station in the lobby. Good coffee with nice size cups and actual real half and half not powder or the mini creamer cups. Would definitely stay again if I was traveling through the area again.

10

kelly

Sep 22, 2024

·

Stayed 2 nights

We always come here when visiting the area. Pool and hot tub ate awesome, although the pool is always a touch too cold.

10

Michael

Jul 3, 2024

·

Stayed 1 night

Nice hotel/rooms and pool/hot tub!

10

David

Feb 5, 2025

·

Stayed 2 nights

Had a great stay! Room was ready early and the staff was extremely friendly!! Pool and hot tub had just been cleaned and was a welcome relief for sore muscles from skiing.

10

Tiffanie

Feb 10, 2023

·

Stayed 1 night

I appreciated the hot tub being clean and warm and the pool was clean as well. We always look forward to those amenities. Rooms were also clean as well. My only complaint was breakfast did not open before 6:30am. It would be nice for it to open earlier especially for people staying that work early and for the price per night for 2 queen beds. I stayed due to weather conditions to make it to work the next day safely.

10

Doris

Jul 10, 2024

·

Stayed 1 night

The staff was very accommodating and friendly to my two granddaughters, and gave us a quiet and comfortable room. The place was very clean, the breakfast was very decent, and the pool and jacuzzi were spotless and very nice, even in the morning before breakfast! Good value for the price. Have had only good experiences with this chain elsewhere in the USA.

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Cleanliness

Reviews commonly describe rooms and public areas as clean or spotless. A few note issues like dirty windows, hard-water buildup on a showerhead, carpet odor, or lingering smoke cover-up.

Related guest reviews

10

Sara

Jul 1, 2024

·

Stayed 1 night

Carpet had a little smell, but good hotel.

8

Jeremiah

Apr 13, 2025

·

Stayed 1 night

It’s Holiday Inn. You know what you are getting. A clean place to spend the night and get a convenient breakfast in the morning. The staff last night and this morning were pleasant and helpful.

10

Catherine

Apr 24, 2025

·

Stayed 2 nights

The hotel was very clean & well maintained. Staff were friendly & helpful.

8

Gary

Nov 16, 2024

·

Stayed 1 night

Quiet, friendly staff. Clean room.

4

Ashley

Jan 29, 2024

·

Stayed 1 night

Room reeked of room spray covering up the smell of smoke.

8

Margaret

Nov 10, 2024

·

Stayed 1 night

My family stayed 1 night. The beds were comfy. The pool and hot tub were enjoyable. I liked having the large dispensers for the Dove shampoo, conditioner, hand soap, etc. in the bathroom. There was a variety of breakfast food (try the cinnamon rolls!) and plenty of tables for eating. It was in a safe location and easy to get to from the interstate. We would recommend this hotel and stay there if in the area again.

10

Monica

Dec 7, 2024

·

Stayed 1 night

Clean comfy

10

Donald

May 23, 2023

·

Stayed 2 nights

Our room was spotless.

10

Melissa

Dec 10, 2024

·

Stayed 2 nights

The windows were dirty. Other that that everything was clean. Pillows were soft and the beds were comfortable.

8

Steven

Mar 29, 2023

·

Stayed 1 night

Hotel was in good condition except for the shower head. It was caked in hard water build up and did not work properly. A lot of time was taken to clear the shower head of the build up to get it working correctly.

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Rooms

Many guests find the rooms comfortable and suitable for short stays, but feedback varies. Recurring drawbacks include hard mattresses, worn furnishings or chairs, limited outlets or USB access, some hallway or upstairs noise, and occasional HVAC quirks or awkward layouts.

Related guest reviews

8

Jean

Oct 14, 2025

·

Stayed 3 nights

Overall experience was good. Need to have MANY more electrical outlets for electronics. The two outlets in my room were not enough and the other 2 were not tight enough to hold the chargers.

6

Paula

Sep 21, 2023

·

Stayed 1 night

The room was huge but the bed was really hard.

10

Thresa

May 14, 2025

·

Stayed 2 nights

The desk chair in our room was very worn. The top of chair had the leather removed and looked aged.

10

Alyssa

Dec 14, 2025

·

Stayed 1 night

great location, good breakfast, comfy beds.

10

betty

Mar 20, 2025

·

Stayed 1 night

always love holiday inn express, good breakfast and comfy beds

6

Paula

Aug 24, 2023

·

Stayed 1 night

Everything seemed fairly clean. The bed was really hard though.

6

Matt

Mar 1, 2025

·

Stayed 1 night

Nice lobby, good location, friendly staff. Room furnishings were a little beat, time for some updates.

8

Dawn

Oct 27, 2024

·

Stayed 2 nights

Convenient to areas we were visiting. Con: no usb ports in rooms.

4

Catrina

Feb 7, 2023

·

Stayed 1 night

After contacting the front desk on the first night of my 2 night stay about the heating/cooling issue and getting nothing done about it i will not be staying here for work again. The room would only go down to 65 degrees. No lower. With the dry air that temperature was to warm for my sinuses. I was told maintenance would look at it in the morning. No maintenance came. I called back and again got zero results. I asked to change rooms and was told no other rooms were available.

10

Kristi

May 26, 2025

·

Stayed 1 night

Check in was really quick, room was clean. Continental breakfast was well stocked and decent for a quick meal before heading out. Only drawback was the gap under the room door let in extra hallway noise and our room was next to the lobby and elevator.

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Service

Staff are often praised as friendly, welcoming, and helpful at check-in and breakfast. Isolated complaints cite slow responses to maintenance or policy and billing frustrations.

Related guest reviews

10

Elizabeth

Nov 17, 2024

·

Stayed 3 nights

Everything was excellent. Staff were all friendly and helpful. We had a wonderful stay.

10

Lloyd

Nov 9, 2025

·

Stayed 1 night

Excellent customer service!!

10

katherine

Mar 4, 2025

·

Stayed 1 night

Front desk customer service and breakfast gals were welcoming, friendly, polite and helpful. Pool and hot tub were clean. Room was clean, although it would be nice to be able to have a little more variability to the thermostat in the room. A major plus for me was the coffee station in the lobby. Good coffee with nice size cups and actual real half and half not powder or the mini creamer cups. Would definitely stay again if I was traveling through the area again.

10

Linda

Oct 6, 2024

·

Stayed 3 nights

Everyone was super friendly.

10

Jodi

Aug 16, 2025

·

Stayed 1 night

The evening front desk lady was wonderful friendly and professional

10

Ivan

Aug 22, 2025

·

Stayed 1 night

Staff friendly. Free breakfast actually pretty good. I would stay again.

6

Shelley

Mar 3, 2024

·

Stayed 1 night

Very disappointed to know that because I live in Cadillac, I have to pay a $200 refundable fee, up front. All because other people who live in Cadillac haven’t been reliable or respectful to the hotel. Also disappointed that I didn’t know about this fee until I went to check into the hotel. The hotels app doesn’t say anything about the fee.

10

Jennifer

May 3, 2025

·

Stayed 1 night

Check in was the best check in. Erica, i beleive her name was, so friendly just an enjoy to talk too after a long day...

4

Catrina

Feb 7, 2023

·

Stayed 1 night

After contacting the front desk on the first night of my 2 night stay about the heating/cooling issue and getting nothing done about it i will not be staying here for work again. The room would only go down to 65 degrees. No lower. With the dry air that temperature was to warm for my sinuses. I was told maintenance would look at it in the morning. No maintenance came. I called back and again got zero results. I asked to change rooms and was told no other rooms were available.

10

Tamara Daneen

Sep 15, 2025

·

Stayed 1 night

Staff was great. Very helpful!

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Location

Conveniently located near US-131 and just outside downtown Cadillac, with easy access to local venues and outdoor activities. Several note it is easy to find and feels safe.

Related guest reviews

8

David

Jun 4, 2025

·

Stayed 1 night

Just needed a place to rest on a long drive. This was perfect, location was good and fairly easy to find. We left early, so did not try the breakfast. Smelled good!

6

Mark

Dec 5, 2024

·

Stayed 1 night

Conveniently located, just outside of downtown. Not great for a business traveler: desk was small, no electrical plugs/charger plugs easily accessible at bedside, which was disappointing. Staff was friendly and helpful.

10

Richard

Jul 1, 2023

·

Stayed 1 night

Nice location. Visible from highway.

8

Todd

Sep 3, 2024

·

Stayed 2 nights

There is a small wedding venue just across the back street, and a straight shot into Cadillac for strolling the city while not being actual IN the city. Nicer than expected. Although, we have a very different definition of "suite".

10

Randy

Aug 3, 2024

·

Stayed 1 night

Great area near Downtown Cadillac

10

Billie

Nov 12, 2023

·

Stayed 2 nights

Staff was excellent, rooms were clean and was with in walking distance to the wedding we went to

8

Margaret

Nov 10, 2024

·

Stayed 1 night

My family stayed 1 night. The beds were comfy. The pool and hot tub were enjoyable. I liked having the large dispensers for the Dove shampoo, conditioner, hand soap, etc. in the bathroom. There was a variety of breakfast food (try the cinnamon rolls!) and plenty of tables for eating. It was in a safe location and easy to get to from the interstate. We would recommend this hotel and stay there if in the area again.

10

William

Aug 18, 2025

·

Stayed 1 night

Close to Rte 131

10

Robert

Dec 18, 2022

·

Stayed 1 night

Clean and great location.

8

Alvin

Mar 15, 2025

·

Stayed 2 nights

Great for skiing or snow mobilibg

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Dining

Breakfast is frequently described as good with decent variety, hot items, and popular cinnamon rolls and coffee. Some guests encountered cold or poorly restocked items or a sour milk incident.

Related guest reviews

10

Brian

Dec 29, 2024

·

Stayed 1 night

Pool and hot tub were great! Staff was very friendly and breakfast was good.

4

Thomas

Oct 22, 2023

·

Stayed 1 night

Property in a good location near town. The property itself was not to bad as the Beds were fairly comfortable and had a nice assortment of pillows. The Ice makers on every floor were broken and the refrigerator in our room did not stay cool, which was a problem for storing medication. The light in the bathroom only worked half of the time. They never restocked the food at breakfast (I was there 45 minutes before it ended) and what was there was literally cold. They did have cinnamon rolls! Staff other than the lady who checked us in were very rude.

10

Rebecca

Oct 18, 2024

·

Stayed 2 nights

Breakfast was good

10

katherine

Mar 4, 2025

·

Stayed 1 night

Front desk customer service and breakfast gals were welcoming, friendly, polite and helpful. Pool and hot tub were clean. Room was clean, although it would be nice to be able to have a little more variability to the thermostat in the room. A major plus for me was the coffee station in the lobby. Good coffee with nice size cups and actual real half and half not powder or the mini creamer cups. Would definitely stay again if I was traveling through the area again.

8

Margaret

Nov 10, 2024

·

Stayed 1 night

My family stayed 1 night. The beds were comfy. The pool and hot tub were enjoyable. I liked having the large dispensers for the Dove shampoo, conditioner, hand soap, etc. in the bathroom. There was a variety of breakfast food (try the cinnamon rolls!) and plenty of tables for eating. It was in a safe location and easy to get to from the interstate. We would recommend this hotel and stay there if in the area again.

10

Lee

May 2, 2024

·

Stayed 1 night

Great breakfast!

10

John

May 19, 2024

·

Stayed 1 night

It’s a newer facility and clean. Breakfast was very good. There were variety of choices. Coffee was fresh.

8

Denise

Apr 27, 2023

·

Stayed 1 night

Property was well maintained and clean. Breakfast was exceptional

10

Ivan

Aug 22, 2025

·

Stayed 1 night

Staff friendly. Free breakfast actually pretty good. I would stay again.

10

Bethany

Jan 31, 2024

·

Stayed 1 night

Amazing! Breakfast was phenomenal! Pancake maker, biscuits and gravy, omelette, scrambled eggs, oatmeal bar and all of the regular fridge and bakery items! Pool was great for the kids! Nice and quiet!

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Month	Average price
January	$105
February	$116
March	$120
April	$128
May	$133
June	$185
July	$238
August	$202
September	$151
October	$141
November	$113
December	$106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $192	3 $197
4 $124	5 $171	6 $150	7 $164	8 $177	9 $202	10 $202
11 $130	12 $171	13 $171	14 $180	15 $180	16 $231	17 $192
18 $116	19 $141	20 $145	21 $141	22 $161	23 $154	24 $160
25 $116	26 $137	27 $137	28 $145	29 $136	30 $136	31 $134

Holiday Inn Express Hotel & Suites Cadillac by IHG

Prices for Holiday Inn Express Hotel & Suites Cadillac by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed (Additional Living Area)

Standard Room, 1 King Bed

Standard Room

Guest reviews of Holiday Inn Express Hotel & Suites Cadillac by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Cadillac by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $217
20 $158	21 $169	22 $164	23 $172	24 $172	25 $217	26 $212
27 $146	28 $174	29 $163	30 $159