Name: Fairfield Inn & Suites Holland
Address: 2854 West Shore Drive, Holland, Michigan, USA, Holland, Michigan, US
Price range: 101 $–237 $ per night
Rating: 7.6

Was Gäste sagen

Im Fairfield Inn & Suites Holland loben Gäste häufig das freundliche Personal, die günstige Lage in der Nähe von Hollands Sehenswürdigkeiten und das insgesamt solide kostenlose Frühstück. Es wird jedoch angemerkt, dass die Unterkunft etwas älter wirkt, mit veralteter Dekoration und sichtbaren Gebrauchsspuren.

Mehrere Bewertungen berichten von wiederkehrenden Problemen mit dem Pool und dem Whirlpool, Eigenheiten des Aufzugs und gelegentlichen, gebäudeweiten Fernsehausfällen. Die Zimmer sind oft sauber und komfortabel, aber Lärm aus den Fluren oder anderen Stockwerken ist eine häufige Beschwerde, und die Beleuchtung im Zimmer sowie der Schlafkomfort werden unterschiedlich bewertet. Insgesamt eignet sich das Hotel für preisbewusste Reisende, die Wert auf Lage legen und weniger Wert auf moderne Ausstattung und tadellose Einrichtungen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Gäste berichten von wiederkehrenden Problemen mit dem Pool und dem Whirlpool (Schließungen, Sauberkeit, kaltes Wasser, rutschige Böden), Aufzugsausfällen und mehreren hotelweiten Fernsehausfällen; die Parkplatzsituation kann manchmal eng oder vereist sein.

Reinigung

Viele erwähnen saubere Zimmer und Gemeinschaftsbereiche, aber es gibt immer wieder Versäumnisse bei der Reinigung und Probleme im Badezimmer (Flecken, Schimmel, muffige oder rauchige Gerüche) sowie sichtbare Gebrauchsspuren.

Zimmer

Die Zimmer sind zweckmäßig, aber oft veraltet mit abgenutzten Möbeln und schwacher Beleuchtung; Lärm aus den Fluren oder anderen Stockwerken ist üblich, und der Komfort von Bett und Kissen variiert.

Dienstleistung

Wird häufig als freundlich und hilfsbereit beschrieben, wobei das Personal manchmal sogar mehr tut. Mehrere Bewertungen bemängeln jedoch unfreundliche oder unhilfreiche Interaktionen an der Rezeption, Überbuchungen oder Fehler bei der Zimmerzuweisung, langsamen Check-in und schlechte Kommunikation.

Ähnliche Gästebewertungen

10

Karen

1. Juni 2024

·

Aufenthalt am 3 Nächte

We were here for a swim meet and it was so nice they had breakfast an hour earlier for us.

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2

JOANA

30. Apr. 2025

·

Aufenthalt am 1 Nacht

Jacob, the receptionist can be barely seen in the check in desk. He was really rude to us and I felt discriminated being Asians and members of LGBT. Gave us room that still not cleaned, even though we arrived later than check in time, gave us only one key working even we needed two (he insisted they only give one, although he gave me two keys upon check in, one was not working), made me go back an fourth for my key concerns, and gave wrong info about breakfast time (to all other clients who checked in with him). I gave my concerns via email to the area manager before I send this review but he didn’t respond. All other staff were friendly and helpful, but Jacob really made our stay so stressful, hence the bad rate. Jacob never apologized and made me wait multiple times with my concern with alibis of texting his manager (he cut me off while I was telling him my concern with my key) and then made me wait again even the guy who he was trying to check in said he can wait and Jacob can work on my concern, Jacob just shrugged his shoulder and stated “oh that can wait”. The other staff was very accommodating and tried to rectify all the concerns like the housekeeper who apologized for the long wait for our room and the kitchen staff gave all other guests what they needed for breakfast (since Jacob said breakfast was until 10am but it’s inly until 9am). So far, the hotel was very clean with a decent free breakfast. The area is really peaceful at night even it’s by the road.

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4

Kimberly

25. Mai 2025

·

Aufenthalt am 1 Nacht

We had softball tournaments in the area called to let them know late check in, no answer. Get there for check in nobody around waited 10 minutes, note on desk, be right back, he was out getting people dinner. Exhausted just wanted our room and crash

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2

Joan

4. Mai 2024

·

Aufenthalt am 1 Nacht

When we checked in at 10pm, twice they sent us to a room that was already occupied!! The third room had a dirty bathroom!! Not acceptable!!

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6

India

23. Juni 2024

·

Aufenthalt am 1 Nacht

We were greeted by a rude staff member at the front desk and all the TVs were out. I didn't necessarily mind the TV's being down, but the way she delivered the message was absolutely unacceptable. Breakfast was good, the room was good and comfortable, the pool area needs some work as far as the cleanliness of the pool and hot tub, so outside of the front desk worker the stay was great.

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10

Geoff

10. Juli 2025

·

Aufenthalt am 4 Nächte

The hotel itself is great, but the staff are exceptional. We encountered a minor problem that was no fault of the hotel, and the staff generously went above and beyond to resolve it in a way that far exceeded our expectations. I would gladly stay again!

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2

Larry

2. Juni 2025

·

Aufenthalt am 2 Nächte

Worst customer service experience of my life. I always stay at fairfield’s because we like them. Made my reservation a few months in advance for this weekends trip. Called two weeks ago to confirm and again the day before. Also PRE CHECKED in online the day before. Only to receive a call less than two hours before check in from expedia that the hotel was no longer able to accommodate my reservation. I thought this had to be a mistake since I’d confirmed twice and pre checked in already…so i called the hotel. The lady on the phone was the least empathetic person I’ve ever spoken to…just said YUP that’s correct your reservation has been cancelled we overbooked. Zero apology, Zero offer to help us make other accommodations, I was several hours away from home. I will never stay at a fairfield again. i need a reliable place even planning a trip

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8

Timothy

5. Sept. 2025

·

Aufenthalt am 3 Nächte

The housekeeping staff is friendly and accommodating. We arrived on Sunday. The information sheet we received had breakfast at 6am on Monday. We arrived in the lobby at 6:30 and served ourselves breakfast. As we were filling our plates, a member of the staff turned off the lights over the food area. When I asked the front desk person why the lights were turned off, he said breakfast was at 7am because of Labor Day. Noone communicated this to us on Sunday when we checked in.

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2

Warren

20. Sept. 2025

·

Aufenthalt am 2 Nächte

Convenient location. We had a reservation for a handicapped room but the person on duty (FJAY,aka Frank) said someone else was in the room. After about a half hour of fumbling around, phone calls and excuses, etc., he said we would have to go to another hotel. Sunday morning I called and asked to speak to the manager and was told there is no manager in on Sunday so I spoken to Tina. She said that the person on duty Saturday night didn't know what he was doing. Then she said the room was not occupied Saturday night, so I said we would be over shortly and she said we couldn't get in the room until noon because it wasn't made up so I said if no one was in the room why does it have to be made up, oh someone was in the room. Lies!!!!!!! Well we did go later but when we got to the room it had a tub, not a walk in shower. When I mentioned this to Tina she said their handicapped rooms don't have walk in showers. In all the hotels we have ever stayed in, they all have handicapped rooms with walk in showers. My wife cannot get in a tub so she was not able to shower for two days. The hotel is very, very dated and needs to be upgraded. It was a very bad experience and we would never stay there again.

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10

Cathy

13. Sept. 2025

·

Aufenthalt am 1 Nacht

My daughter and I stayed here for a girls weekend. The staff was very friendly and helpful. The room was clean and comfortable. The breakfast had plenty of choices and was good. It was also very quiet. I would stay here again.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Durchgehend günstig gelegen in der Nähe der Autobahn 31, der Innenstadt von Holland, des Lake Michigan sowie der Restaurants und Geschäfte in der Umgebung.

Gastronomie

Das Frühstück wird für seine Vielfalt und warmen Speisen gelobt, mit hilfsbereiten Mitarbeitern und gelegentlichen vegetarischen/veganen Optionen. Nachteile sind die verspätete Vorbereitung an manchen Morgen und die uneinheitliche Qualität (z. B. wässrige Eier) oder falsch kommunizierte Öffnungszeiten.

Monat	Durchschnittspreis
Januar	91 $
Februar	96 $
März	82 $
April	91 $
Mai	168 $
Juni	140 $
Juli	181 $
August	153 $
September	125 $
Oktober	102 $
November	100 $
Dezember	96 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $109	15 $114	16 $114	17 $112	18 $237	19 $171
20 $106	21 $101	22 $107	23 $107	24 $101	25 $163	26 $136
27 $104	28 $107	29 $105	30 $101

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $107	2 $130	3 $123
4 $107	5 $107	6 $107	7 $107	8 $167	9 $229	10 $219
11 $107	12 $107	13 $107	14 $107	15 $131	16 $140	17
18 $107	19 $107	20 $107	21 $107	22 $178	23 $225	24 $215
25 $107	26 $107	27 $107	28 $107	29 $107	30 $159	31 $145

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Standard Zimmer Mit 2 Queensize-Betten

Room, 1 King Bed (Hearing Accessible)

Standard-Zimmer Mit Kingsize-Bett

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Executive Suite, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds (Hearing Accessible)

Executive Suite, 1 King Bed with Sofa Bed

Gästebewertungen

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

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