Sonesta Simply Suites Detroit Novi

Stained sheets Bathroom door handle broken Refrigerator did not work Overall just not clean and dirty smell The bed was comfortable- credit where credit due. I won't be back

Didn’t stay because hotel smelled like weed and the room was filthy.

The refrigerator door opened the wrong way. The oven door wasn't right. There was no coffee maker in rhe room even though there were coffee packets. The coffee in the lobby tasted like dish soap.

1 night stay. This is an old hotel that needs updating. Carpet is old and worn with stains. This hotel is poorly maintained. My room did not have a functioning entryway light (burned out bulb), the bathroom vanity light fixture had a burned out bulb and the tub/shower water faucet did not work. I had to get dressed and go down to the front desk and request another room on the same floor so I could take a shower and then put clothes back on and go back to my original room to finish getting ready. Oh, and in the room where I took my shower, the body wash container was empty. Lastly, there were crumbs or dirt of some kind on the carpet under and around the AC/heat unit in my original room. The two front desk people that I interacted with were friendly. The hotel is located in a quiet neighborhood. However, the walls are thin and I could hear conversation in the hallway or next room I am not for sure which. Luckily, it didn't last long and it wasn't occurring late at night affecting sleep. I would not stay here again.

The room was great clean and the staff were so nice and helpful it was a great stay