Name: Holiday Inn Express & Suites Woodhaven by IHG
Address: 21500 West Road, Woodhaven, Michigan, United States of America, Woodhaven, Michigan, US
Price range: $113–$201 per night
Rating: 9.05

What guests think

At Holiday Inn Express Hotel & Suites Woodhaven by IHG, guests frequently highlight clean rooms, friendly staff, and a convenient location near I-75, while some report noise, inconsistent housekeeping, and uneven customer service.

Breakfast is widely praised for quality and selection, though a few guests found it subpar or not replenished. Facilities like the pool and in-room whirlpools are appreciated, but occasional heater or equipment problems occur. Overall, expect a generally comfortable, convenient stay with some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests enjoy the pool and some in-room whirlpools, but there are occasional issues like a broken pool heater or nonworking whirlpool. Parking is easy, and the property feels generally well maintained.

Related guest reviews

10

Nancy

Jun 15, 2025

·

Stayed 2 nights

Staff is friendly and attentive. My kids enjoyed the pool. Breakfast was delicious. Will be going back again.

10

Britnie

Feb 18, 2024

·

Stayed 1 night

Staff was friendly. Room was nice and clean. Bed was extremely comfortable! Hot tub in the room was the perfect size for 2! Lobby area was tidy, had fresh fruit infused water and fresh baked cookies and coffee in the lobby! Breakfast smelled delicious!

6

Miguel

Apr 9, 2025

·

Stayed 1 night

The pools heater broke and the complimentary breakfast was sub-par.

10

Michael

Jul 11, 2023

·

Love the area and parking

10

Jacqueline

Aug 6, 2023

·

Stayed 1 night

Easy check in and nice facilities.

10

Troy

Aug 8, 2025

·

Stayed 1 night

We had a great stay at this hotel! Front desk staff was so friendly. Breakfast was delicious! Pool was wonderful! Will definitely stay here again!!

10

Richard

Jan 29, 2023

·

Stayed 1 night

The whirlpool did not work!

8

Michael

Jul 23, 2023

·

Great parking area

10

Douglas

Feb 24, 2024

·

Stayed 1 night

Easy parking. Right off the main highway. Quiet, comfortable, clean. Good breakfast. One night for us, but it fit the bill nicely, Thank you!

8

Chris

Nov 6, 2023

·

Stayed 1 night

Clean and updated features. Room was spacious as we had the whirlpool king room.

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Cleanliness

Many guests describe the hotel and rooms as very clean, but several report issues such as mold, dirty fixtures, filthy toilets, and inconsistent housekeeping.

Related guest reviews

10

Jason

Sep 20, 2023

·

Stayed 1 night

Very clean nice place

4

Daniella

Jul 28, 2023

·

Stayed 1 night

Hotel was nice but when you get to the room it’s filthy, sheets have stains, carpet not vacuumed and stained, shower walls filled with hair and dirt marks and the tub has a dirt ring around it. Would never stay here again.

10

Mike

Mar 9, 2024

·

Stayed 1 night

Very clean and seems to be recently renovated. We go to Detroit at least once a year for the custom car show, We will stay here in the future

10

Jenna

Sep 14, 2025

·

Stayed 1 night

Clean!!

10

Ibrahim

Jul 26, 2025

·

Stayed 1 night

Very clean

2

Philip

Aug 25, 2025

·

Stayed 4 nights

Mold in the bathroom was so bad we had to wash our grandson at our friends hotel shower No response from hotel after we went to desk 3 times we finally gave up Disgusting

8

JED

Jul 15, 2024

·

Stayed 4 nights

We’ve stayed at the Holiday Inn Express in Woodhaven many times while visiting our family. We always found the hotel to be comfortable, friendly, and accommodating. The breakfast is very good and the room where they have it is spacious and can accommodate a good number of guests. The only negative we found this time was the cleaning staff. The bed was not made up well every day, with the top sheet not pulled up but scrunched under the comforter. What really bothered us was that the floor in the bathroom was not cleaned the whole four days we were there. There was a tissue and floss I deliberately left on the floor to see if it had been picked up each day but unfortunately it was still there every day. One day I had to go to the desk to ask for toilet paper since the second roll wasn’t put in. My husband and I do like this hotel, but the cleaning staff needs more training.

10

Joseph

Aug 16, 2024

·

Stayed 1 night

Friendly staff. Cleanliness was excellent, considering they were not expecting such a full house.

8

Talha

Dec 24, 2025

·

Stayed 1 night

Clean room

10

Edward

Oct 15, 2023

·

Stayed 3 nights

The staff were very pleasant and the room and bathroom were very clean.

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Rooms

Rooms are generally comfortable and some are spacious, with whirlpool options and cozy beds, but guests note occasional freeway and neighbor noise, smoke smells, very soft mattresses, and minor maintenance quirks.

Related guest reviews

10

susan

Mar 29, 2023

·

Stayed 2 nights

Very cozy bed !

8

Maria

Oct 13, 2024

·

Stayed 6 nights

It was a nice stay. The only thing I didn’t like is that our room smelled like smoke.

10

Jeannie

Aug 21, 2025

·

Stayed 1 night

Great stay, comfortable bed good shower

8

John

Jun 26, 2023

·

Stayed 1 night

Generally a Good experience. Nice and Clean... The only issue we experienced was a noisy neighbor above us with what sounded like a small child running around for half an hour

10

Debbie

Aug 5, 2025

·

Stayed 2 nights

Would definitely stay here again. Very clean and the rooms were quiet and spacious. Staff was very courteous & helpful (giving us restaurant recommendations). 10/10.

8

Donna

Nov 17, 2023

·

Stayed 6 nights

Clean, convenient location; good breakfast - staff aims to please. Great bathroom. Can hear freeway, have to drive through another hotel's parking lot to get through. Somewhat overpriced.

6

steve

Sep 22, 2025

·

Stayed 1 night

The staff was friendly and welcoming. However, the mattresses and pillows were very soft and woke up with a sore back. The location is convenient to restaurants and the interstate. Based on a not so restful night's sleep, not sure I would stay at this hotel again.

2

Barth

Jul 1, 2025

·

Stayed 1 night

Lots of noise all night long…..didn’t sleep at all, let the next day even though we had paid for 2 nights

4

Maria

Nov 10, 2024

·

Stayed 1 night

Bed was extremely uncomfortable and the rooms alarm clock suddenly went off and could not get it to turn off! Had to take it and but it in the bathroom. Needless to say the unready horrible sleep from the bed and than an alarm that would not shut off made for not so pleasant stay.

8

Chris

Nov 6, 2023

·

Stayed 1 night

Clean and updated features. Room was spacious as we had the whirlpool king room.

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Service

Staff are frequently praised as friendly and helpful, yet multiple reviews cite poor check-in experiences, policy disputes over cards, long waits, and unresponsive or unprofessional behavior.

Related guest reviews

10

Joseph

Jun 16, 2025

·

Stayed 1 night

Always use this location for business. Great staff. Good breakfest, close to I -75.

10

Thomas l

Jun 25, 2024

·

Stayed 2 nights

Jessica at the front desk is exceptional

8

Corina

Mar 14, 2025

·

Stayed 1 night

I like the property but I was a little disappointed by the clerk who refused to use a certain credit card because she assumed it was a prepaid card. after talking it over with her manager and the manager still refusing the card the manager came out to make sure i would not get into an altercation with the clerk while she tried to explain it to me. Mind you i just used the same card a week before with not issues, but was told the clerk that allowed me to use it should have not done so.

4

Lance

Dec 1, 2025

·

Stayed 4 nights

Upon arrival was greeted poorly and told my desk clerk that they didn’t accept chime Visa debit card. This is the second time they have done this despite me paying with the very card and telling them so. breakfast was always out of items, and they never took the time to refill items. Continues to decline in service and was deeply disappointed with poor customer service and disputes over whether a Visa card is accepted because of the bank it comes from. I never heard of any place not accepting a visa because it was from a certain bank. Staff spent most of their time smoking out front of the building.

4

Yousif

Jun 21, 2025

·

Stayed 2 nights

The room was nice, but the front staff and managers were borderline incompetent..not only did it take more than 30 minutes to check in, but after agreeing to a contract for a block rate for rooms for our wedding, most of our guests still had to pay full price, even though they booked through the website link provided by the hotel and before the deadline. Multiple rooms didn't completely close or lock and we were harassed by an older angry and aggressive "security guard" for merely being outside after hours mingling. The breakfast was probably the best part, but I definitely would not recommend anyone staying here unless absolutely necessary. And if you did have to stay here, don't expect much beyond the bare minimum.

2

Misty

Sep 13, 2025

·

Stayed 1 night

We checked in, went to our room, unloaded our luggage and found out the toilet did not work. A maid came to the room and she tried to fix it. It was broken. She told us that we would get a new room. My husband went up to get the new room and Alex laughed at him and proceeded to take four other customers. He told her we had a reservation that we couldn’t be late for. We checked in an hour and a half early and we had to leave. Why we weren’t taken care of is beyond me. So we left, called Hotels.com to get a refund and that wasn’t taken properly as we found out the next day. We want a FULL refund. This was the worst customer service we’ve ever encountered.

10

kelly

Jun 18, 2024

·

Stayed 4 nights

The staff was super nice and friendly. Rooms were very clean. The location was perfect for going to surrounding towns.

2

Lynn

Feb 18, 2025

·

Stayed 1 night

I have already contacted corporate about the terrible stay and experience at this hotel. The front desk staff needs extensive training in customer service.

10

Catherine

Aug 17, 2023

·

Stayed 1 night

This is a GREAT hotel with AWESOME staff!! Jenafer was amazing at checkin. I had an issue and she happily helped me resolve it to the best of her ability. Wonderful person and the hotel is blessed to have her at their front desk.

10

Denishia M

Aug 25, 2025

·

Stayed 4 nights

Alex greeted us and assisted us throughout our entire stay. Alex was wonderful and made our stay most pleasant

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Location

Convenient just off I-75 and close to restaurants and shops, though access can be confusing through another property and some guests notice traffic noise and an industrial-feeling area.

Related guest reviews

10

Joseph

Jun 16, 2025

·

Stayed 1 night

Always use this location for business. Great staff. Good breakfest, close to I -75.

10

Michele

Oct 2, 2023

·

Stayed 1 night

Outside a bit dated and a bit confusing in how to find it.

10

Rob

Sep 8, 2024

·

Stayed 2 nights

It is a bit tough to wrangle your way to the property with another facility parked in front and a new hotel also being built in front.

10

Jennifer B

Oct 7, 2024

·

Stayed 2 nights

It’s clean and staff is nice. That’s prob a low bar, but honestly these days many places have neither, so it’s ok. Lots of traffic noise, marjuana smells (it’s Michigan and that seems to be par for the course now), and hotel is kind of buried behind far less nice hotel in a strange area. Felt like it was going to be way worse than it was based on location. Almost didn’t go in when I saw where it was and all of the boats and work trucks in the lot. Not walkable to anything at all unless you are a I-75 hitchhiker. Lots of long term workmen, few women or families staying, but room itself was in enough proximity to lobby to feel safe enough and the staff was pleasant. Just felt super low budget.

10

Teri

Jul 20, 2025

·

Stayed 1 night

Very clean, friendly check in, convenient location to Downriver and I-75

10

Carrie

May 29, 2025

·

Stayed 3 nights

A little hidden gem. Close to the interstate and many shops and restaurants. Covenient location. Staff was friendly and helpful. Comfortable room. Quiet.

10

Douglas

Feb 24, 2024

·

Stayed 1 night

Easy parking. Right off the main highway. Quiet, comfortable, clean. Good breakfast. One night for us, but it fit the bill nicely, Thank you!

10

Sherwin

Jul 15, 2024

·

Stayed 1 night

Friendly staff, clean hotel and rooms. Close to shopping and restaurants

8

Donna

Nov 17, 2023

·

Stayed 6 nights

Clean, convenient location; good breakfast - staff aims to please. Great bathroom. Can hear freeway, have to drive through another hotel's parking lot to get through. Somewhat overpriced.

6

steve

Sep 22, 2025

·

Stayed 1 night

The staff was friendly and welcoming. However, the mattresses and pillows were very soft and woke up with a sore back. The location is convenient to restaurants and the interstate. Based on a not so restful night's sleep, not sure I would stay at this hotel again.

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Dining

Breakfast is often highlighted as tasty with good selection, but a few guests found it subpar or not replenished.

Related guest reviews

10

Joseph

Jun 16, 2025

·

Stayed 1 night

Always use this location for business. Great staff. Good breakfest, close to I -75.

10

Judy

Apr 14, 2024

·

Stayed 1 night

Breakfast was one of the best I have had. The staff was excellent. Very comfortable.

4

Lance

Dec 1, 2025

·

Stayed 4 nights

Upon arrival was greeted poorly and told my desk clerk that they didn’t accept chime Visa debit card. This is the second time they have done this despite me paying with the very card and telling them so. breakfast was always out of items, and they never took the time to refill items. Continues to decline in service and was deeply disappointed with poor customer service and disputes over whether a Visa card is accepted because of the bank it comes from. I never heard of any place not accepting a visa because it was from a certain bank. Staff spent most of their time smoking out front of the building.

10

Pamela-Jane

Sep 17, 2023

·

Stayed 1 night

Spacious rooms and very helpful staff. Delicious breakfast!

10

Troy

Aug 8, 2025

·

Stayed 1 night

We had a great stay at this hotel! Front desk staff was so friendly. Breakfast was delicious! Pool was wonderful! Will definitely stay here again!!

10

Mark

Jul 10, 2024

·

Stayed 1 night

Employees very friendly and helpful. Awesome breakfast selection. Room was clean with modern flair.

10

Christine

Jul 27, 2025

·

Stayed 3 nights

The staff was excellent. The breakfast bar was great!

8

Dave

Sep 28, 2024

·

Stayed 2 nights

The hotel was very comfortable...had everything we needed. We loved the breakfast every morning, great way to start the day!!!

10

Marianne

Jul 14, 2025

·

Stayed 3 nights

The hotel was clean. The staff were very friendly and helpful. Good selection for breakfast.

10

James

Sep 14, 2024

·

Stayed 1 night

Easy accessible and breakfast is great😃

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Month	Average price
January	$122
February	$120
March	$131
April	$155
May	$134
June	$131
July	$129
August	$132
September	$165
October	$153
November	$139
December	$123

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $161	19 $150
20 $125	21 $141	22 $135	23 $135	24 $143	25 $157	26 $158
27 $123	28 $138	29 $141	30 $149

Su	Mo	Tu	We	Th	Fr	Sa
				1 $142	2 $132	3 $137
4 $142	5 $140	6 $142	7 $142	8 $144	9 $143	10 $159
11 $125	12 $147	13 $162	14 $166	15 $179	16 $181	17 $171
18 $126	19 $130	20 $126	21 $134	22 $127	23 $201	24 $175
25 $113	26 $122	27 $122	28 $127	29 $122	30 $121	31 $139

Holiday Inn Express & Suites Woodhaven by IHG

Prices for Holiday Inn Express & Suites Woodhaven by IHG

Monthly average prices

About this property

Location

Room options

Suite 2 Queen Bed with Sofa Bed, Accessible (Comm, Mobility, Roll Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Hearing Accessible

Suite 2 Queen Beds with Sofa Bed

Suite, 1 King Bed, Jetted Tub

Presidential Suite, 2 Bedrooms

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed Hearing Accessible

Standard Room, 2 Queen Beds

Standard Room

Suite, 1 King Bed with Sofa Bed, Jetted Tub (Whirlpool)

Standard Room, 1 King Bed, Jetted Tub (Whirlpool)

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Express & Suites Woodhaven by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Woodhaven by IHG

Prices for upcoming dates