Americas Best Value Inn

The hotel was conveniently located to my destination. Staff was courteous, facility and rooms were clean and well maintained.

Great place, clean and friendly. Nice pool and hot tub! Good location. Very quiet too.

Not only was the facility not clean. It also had ants in the bathroom all over the floor our blanket was dirty. The coffee pot was dirty and the tray underneath it was dirty the pool and hot tub. We’re both closed however I don’t think we would’ve used them anyways because when we walked in there, they appeared dirty as well. They did not tell us this upon checking in and offered no compensation when we found out. The only thing that seemed truly clean was the sheets. I did message this property requesting at least a partial refund however they never responded.

Quiet, friendly staff, good food nearby. Easy parking, close to everything!

Convenient location, nice pool. The free breakfast was all sugary foods, no fruit or yogurt.

We had a minimal breakfast that was not fresh and very limited. The maid never came. It was dirty under our beds. The back door was always propped open with a stick making the place unsafe to the few staying there.

Convent parking and access to the grocery store.

Pool was closed...room hadn't been properly cleaned...I know this because the bathroom garbage was full and we never used it...the town smelled like pig poo...all in all...not going again because even the nicest people can't make up for all that.

Hotel is not handicap accessible, shower was dirty, breakfast was minimal

Stayed to nights. First night first night noisy vent fan in bathroom had to shut the door. Cleanining lady tried to enter room at 645 am Second night different room no issues. Clean but dated. Waffles or cereal for breakfast. Nice pool arreaand parking.

The person at check in qas incredibly rude. He didn't want to give me a receipt. We did travel with 2 cats. He was very curt. The room was ok. The cloth shower curtains had stains. The sheets also had yellow stains on them. The housekeeper this morning was so kind and helpful! She should be the front desk agent.

Softball team stayed here and multiple parents complained of the cleanliness of rooms. Our styrofoam coffee cups in room were dirty. Clipped toenails on back of toilet. No available outlets to charge phones. No USB outlets. Breakfast was slim. Would be nice to have a fruit and/or yogurt option. Will not recommend staying here.

My room was dusty- top of coffee maker and TV- had to clean them before using.

We had a minimal breakfast that was not fresh and very limited. The maid never came. It was dirty under our beds. The back door was always propped open with a stick making the place unsafe to the few staying there.

Filthy, mold, smelled of mold, no maid service, blood stained towels and linens, asked for service and ignored. Will complain to health dept.The outside light was directly above our window and was shining into our room

Mold in fridge, bed bugs, terrible smell

Sheets were stained in 3 diff rooms. Plumbing very noisy. towels old and poor quality

The restroom had a filthy crusted shower head and spots of mold on upper wall of shower and shower curtain.

We reported cleanliness issues last time we stayed. We ended up with the same room and the problems had not been taken care of and were worse. There were stains on the bed skirt. A rusty and moldy shower head. Mold on the shower curtain and wall above the shower. It was obvious the carpet had not been vacuumed behind the nightstand in a very long time. When checking in they gave us the wrong room, 1 Queen vs 2 and then it took at least 15 minutes for them to correct. We were out until 11pm and our room key did not work on the front security door. There was nobody at the front desk to notice so had to call the front desk to get access into the hotel. Finally, when we dropped off our bag in our room upon arrival we noticed that the window was not locked and the screen had been bent as though someone had tried to gain entry at some point. If we had not happened to look, who knows if any of our stuff would still have been there on our return. We travel to visit family in the area about once a month. Unfortunately we will be finding a different place to stay as this is unacceptable.

Our room was musty… the carpets were absolutely filthy. The towels were small, thin and dingy. Overall GROSS

Plumbing needs serious attention. Breakfast was pretty slim pickens. No gluten free options.

It was close to our venue. I forgot to mention to the desk before we left that the tub was draining very slowly.

Im sure its hard to keep a hotel of this size fully maintained. My room was musty, itchy, and hot when i checked in. Its a smaller town and i need to stay there when i do, and i will again next year. The old guy is a hard worker and maybe under staffed. Maybe turn the ac on when the room is booked out...idk i work on cars. Id still give you a 4/5 just for being there...the other one is haunted. Id feel better abouy paying $150 a night if it wasnt musty.

The room was fine with the exception of the shower head almost clogged with mineralization. The hall to the room was nasty smelling but fortunately the room was ok. The breakfast was minimal.

The property looked well kept. The AC worked well, and we had adequate towels and linens. We were disappointed by the worn out bed, and though a breakfast was advertised, there were some easy essentials missing like yogurt and fresh fruits. Even describing it as a continental breakfast is likely an overstatement.

I booked two rooms for four people each (8 people total). The only rooms they had were king suites, so we assumed in order to sleep four, the couch must pull out into a bed. Which we were fine with. It did, but there were no pillows and blankets for the pull out beds! We called to get some and the front desk tried to tell us we would have to pay extra for them!?!? If I book a room for four people, I shouldn’t have to pay extra to get bedding for four people. We finally got him to agree to give us the bedding and then he said we would have to go get them from the front desk ourselves. It should have already been in the rooms. Then, even though we had one booking for two rooms, our rooms were not even on the same floor. The room on the main floor was FREEZING and would not warm up even when set to 90. The other room was ridiculously hot and would not cool down, even when we turned it off. For reference, it was about zero degrees outside. Wouldn’t have complained about the temperature but the rude customer service (or lack of) warranted a review.

Light switches that don’t do anything. Outdated furniture. Bed feels like a trampoline. Decent bathrooms though.

Sheets were stained in 3 diff rooms. Plumbing very noisy. towels old and poor quality

Need to turn the damn heat on, cold as hell in the rooms and building.

The rooms are nice. The beds are very comfortable

The person at check in qas incredibly rude. He didn't want to give me a receipt. We did travel with 2 cats. He was very curt. The room was ok. The cloth shower curtains had stains. The sheets also had yellow stains on them. The housekeeper this morning was so kind and helpful! She should be the front desk agent.

Manger was great

Check in person was very unfriendly. Not enough towels and was grouchy they had to get more.

Great manager

Excellent value. The manager was great.

Sleepy hotel that produced a convenient stay during a 4th of July visit for Annandale's festivities. Check-in was a bit different in that no one was staffing the front with a message to call for assistance. Not a huge deal as a gentleman answered and said he'd be right out. Breakfast was cold fair and quick something before hitting the road. room was excellent.

The staff was wonderful and the room was clean. There are train tracks across the street with trains running at least once a night. Otherwise a very quiet location.

I booked two rooms for four people each (8 people total). The only rooms they had were king suites, so we assumed in order to sleep four, the couch must pull out into a bed. Which we were fine with. It did, but there were no pillows and blankets for the pull out beds! We called to get some and the front desk tried to tell us we would have to pay extra for them!?!? If I book a room for four people, I shouldn’t have to pay extra to get bedding for four people. We finally got him to agree to give us the bedding and then he said we would have to go get them from the front desk ourselves. It should have already been in the rooms. Then, even though we had one booking for two rooms, our rooms were not even on the same floor. The room on the main floor was FREEZING and would not warm up even when set to 90. The other room was ridiculously hot and would not cool down, even when we turned it off. For reference, it was about zero degrees outside. Wouldn’t have complained about the temperature but the rude customer service (or lack of) warranted a review.

Upon arrival they had me double booked. I needed to spent over 30 minutes on chat with a hotels.com agent to confirm I only had 1 room booked and to get refunded for the extra room I never booked. Even though I was exhausted after a day of travel, I was pleased that we got this resolved. And the hotel office gentleman was kind. My second disappointment was there was no cleaning or maid service? During my 3 night stay, my room was never cleaned and even though after night two, I requested from the front desk for clean towels, I still had no house keeping service. Upon asking the next morning, the front desk said he asked the cleaning to attend to my room, they checked iff that they did!? So, unfortunately not the best experience.

This is an excellent property with a phenomenal staff. Thank you for making me feel at home!

The train was the only thing that was bothersome otherwise very quiet.

Easy to find

The hotel was conveniently located to my destination. Staff was courteous, facility and rooms were clean and well maintained.

It was close to our venue. I forgot to mention to the desk before we left that the tub was draining very slowly.

The property is a little bit older, but nice for the price. The grocery store is right next door, they have a deli and good to go food.

Quiet, friendly staff, good food nearby. Easy parking, close to everything!

The staff was wonderful and the room was clean. There are train tracks across the street with trains running at least once a night. Otherwise a very quiet location.

Convent parking and access to the grocery store.

Breakfast space was small and seemed crowded with the tables in there. May be move some of the tables into the lobby area. The food was not stocked very well but the staff, when notified, replenish to meet current needs. With the number of trains (6) that go by the property at night made for quite a noisy stay. Did not know that the window was open.

It was good, the present road construction inhibits easy access to the property and doesn't allow reasonable signage.

Basic room, bugs in room, couch made into bed but no bedding in room There was a breakfast but nothing that fit a diet as selection was very basic

Plumbing needs serious attention. Breakfast was pretty slim pickens. No gluten free options.

The room was fine with the exception of the shower head almost clogged with mineralization. The hall to the room was nasty smelling but fortunately the room was ok. The breakfast was minimal.

The Continental Breakfast very skimpy. Ran out of Pancake mix, ran out of Coffee, did not offer to make more of each. The bed was so close to the wall I was not able to get out of it, had to slid down and get off on the end of the bed.

The property looked well kept. The AC worked well, and we had adequate towels and linens. We were disappointed by the worn out bed, and though a breakfast was advertised, there were some easy essentials missing like yogurt and fresh fruits. Even describing it as a continental breakfast is likely an overstatement.

Convenient location, nice pool. The free breakfast was all sugary foods, no fruit or yogurt.

We had a minimal breakfast that was not fresh and very limited. The maid never came. It was dirty under our beds. The back door was always propped open with a stick making the place unsafe to the few staying there.

The breakfast was great!

Breakfast wasn't good.

Breakfast space was small and seemed crowded with the tables in there. May be move some of the tables into the lobby area. The food was not stocked very well but the staff, when notified, replenish to meet current needs. With the number of trains (6) that go by the property at night made for quite a noisy stay. Did not know that the window was open.