AmericInn by Wyndham Park Rapids

Jacuzzi was terrible, sauna didn’t work and desk clerks had litt personality

Staff was very friendly. Room was clean. We were not happy that the hottub was ice cold. It was not disclosed before we arrived that it was not working. Staff didnt seem to know when it would be fixed.

I like the designated motorcycle parking.

Basic hotel and I wasn’t expecting a lot. Still a bit of a disappointment. My tv, microwave, and fridge didn’t work, and the place was full on a Wednesday night so they couldn’t switch me to another room. Everything is a bit older and sad and you might want to shower with flip flops. Hot tub was like a warm bath with sad jets. Sauna was a nice surprise but took awhile to warm up.

The staff was amazing, and helpful. The hotel is close to downtown and stores. The hot tub is never available when we have stayed and this trip the sauna was unavailable also. The pool may have had too much chemical in it as my kids broke out in hives that night. There were people always by doorways drinking, smoking, talking very loud.

The hot tub was broken, which was disappointing. It’s definitely a “no frills” hotel. But the costumer service was excellent. Very friendly and helpful staff.

The hot tub was out of service. The pool was filthy! Food in the boot om of the pool and floating around the edge of the pool. The tile around the perimeter of the pool doesn't look like it's even been cleaned. Nasty.

Our stay was nice. Quick friendly check in. A huge plus was the hot tub worked and so did the pool

Property is dated, but clean. Staff was super friendly. Pool, hot tub and sauna were nice. I read reviews complaining about the free breakfast. I thought they had a lot of options for a quick warm or cold breakfast. I mean, there are make-your-own waffles. The beds were really uncomfortable, but for the price, we didn’t expect to be sleeping on a cloud. Heads up, no elevator to second floor. All in all, we were happy with our stay!

Was pretty good overall. We booked this hotel for the last night of our 3000 mile motorcycle trip and after the longest day. Spent a little extra that our normal “dive” hotel to have a hot tub. But the hot tub didn’t work and the worker had no idea. Super disappointing. Staff was super nice, hotel was great, as we would expect for an AmericInn. But the hot tub situation really was disappointing.

Black Mold in the bathroom celing due to fan not working. Very dirty old pizza left in fridge,advertised as pet friendly but grass was atleast 5" long.only thing nice was lobby. I WOULD NEVER STAY AGAIN !!

Enjoyed our stay, friendly staff and clean facility

My room was nice and clean but the hallways are not clean. There was garbage on the ground outside the back door. There were people sitting in their cars in the parking lot for hours. It appeared there were people living there long term. I could smell greasy food and smoke/vapes from 1 room i had to walk by. They were also hanging out in the lobby and kitchenette. I would not let my 15yo daughter walk around or go to the pool alone

We rented 2 rooms, upon arrival my husband said, you paid how much for rooms in this hotel! It does not look like a $200+ per night hotel. we were told both rooms were ready. First of all one rooms bathroom had NOT been cleaned. The toilet was backed up with large qty of feces in it. After listening to the front desk person cuss out the people that were suppose to have cleaned the room, she sent 2 young gals to clean it again. They arrived without rubber gloves and we requested they go find some, once they had done what they called cleaned the toilet we pointed out that it was not clean yet. When the 2 gals left my friend said thank you and both girls continued on their way, which my friend then said the polite thing to do would be to say you’re welcome, which one of the gals responded to and the other replied. You disrespected me so no! We were in town for a wedding and were told that we couldn’t check in until 3:00 which left us a very limited time to get ready, but we checked in at 3:00, with all of this going on we had even less time to get ready. Again we were told this room has been cleaned and inspected. Neither room had been vacuumed and neither televisions worked. We requested a refund but because we had booked through Expedia they could not refund our money. If we hadn’t spent $220+ on each room I would have left! I do not plan to stay in an AmericInn again. And will not book a hotel room 3rd party again. Not a happy customer.

Needs upgrades badly. Room was filthy and smelled musty. All times the filthy carpet felt damp. I would find another hotel.

Our only disappointment was a dirty shower/bathtub area. There were dirty handprints on dirt dripping down the shower stall.

The hotel lobby was messy and the hot tub had only 2 jets that worked. The sheets were paper thin and worn through and it smelled musty in the room. Bed was hard and lumpy. Breakfast was good, but they ran out plates. The morning staff were friendly and helpful. The night person was very cold and not friendly.

Carpet was filthy. Otherwise bedding and bathrooms were clean.

The hot tub and sauna weren’t working when we arrived. I had requested a pet friendly room, but none were available so we ended up in a different room with a mangers approval. This property is in serious need of a deep clean and upgrade. Floors are so dirty they’re almost black in places, stains from drinks on the tile that have never been cleaned. You can tell it’s been quite some time since it been vacuumed. Cracks in the bathtub, floor is squishy underneath. Shower head has so much build up from not being cleaned. Bathroom fan wasn’t working. Long term guests sit in the cars in the parking lot. Other cars sit plugged in, and in severe disrepair. Very disappointed with this hotel, we will never be back.

Poorly maintained. Carpet filthy. Rooms didn’t have shampoo or toilet paper, tv guide didn’t work, staff didn’t answer the phone. Not a well maintained Americinn. Staff friendly and helpful when speaking to them.

Our room did not have the air conditioner on when we arrived on a very hot day. It took a long time for the room to cool down after the air was turned on. There is no elevator to the second floor so we had to carry the suitcase up the stairs. Hotel is very dated. It needs some updates. Expensive for what you receive.

Great spot to stay for work. Quiet and comfy

The furniture in my room was in very poor shape. I would not have anything looking like that in my home. The wood was chipped, worn and the upholstery was quite dated. In the hallway a strip of molding (about 6 feet) had come away from the wall and was just lying on the carpeting. I paid $170 for my stay. I was insulted to have to pay this much for a rundown place,

Basic hotel and I wasn’t expecting a lot. Still a bit of a disappointment. My tv, microwave, and fridge didn’t work, and the place was full on a Wednesday night so they couldn’t switch me to another room. Everything is a bit older and sad and you might want to shower with flip flops. Hot tub was like a warm bath with sad jets. Sauna was a nice surprise but took awhile to warm up.

Our first rooms fire alarm kept going off, like every 30 seconds. So the staff moved us to a different room. That room was fine but the remote for the tv wouldn’t work so we had to get up and manually turn the channels.

The beds were not comfortable, flat and hard.

The hotel lobby was messy and the hot tub had only 2 jets that worked. The sheets were paper thin and worn through and it smelled musty in the room. Bed was hard and lumpy. Breakfast was good, but they ran out plates. The morning staff were friendly and helpful. The night person was very cold and not friendly.

Carpet was filthy. Otherwise bedding and bathrooms were clean.

Poorly lit outdated rooms

The good: room was huge. Hot tub was nice. The bad: bed was stiff as a board and I’ve had a sore back for two days. The bathroom was very small, the TV was even smaller. The carpet was filthy. It has more than likely, never cleaned. So dirty it literally stained a towel we put on the floor on the outside of the jacuzzi

Front desk people were as good as you can find anywhere. Seemed to be happy to be at work. Wonderful.

Reservation system was terrible. When we arrived they had the reservation but indicated incorrectly that we needed to pay for the room. We paid for the rooms when we made the reservation and the card was charged. It took 20-30 minutes to check in. Property person was very nice but my complaint is directed at the reservation system. Property is aging but friendly staff and clean

Enjoyed our stay, friendly staff and clean facility

Staff were incredibly nice.

The hotel lobby was messy and the hot tub had only 2 jets that worked. The sheets were paper thin and worn through and it smelled musty in the room. Bed was hard and lumpy. Breakfast was good, but they ran out plates. The morning staff were friendly and helpful. The night person was very cold and not friendly.

We were there for a family funeral in town and we were the majority of guests. The staff were so kind and helpful, and we even woke to find a sympathy card on our door. Would absolutely recommend on the staff service alone.

We were in town for a celebration of life. Upon checking in to our room and returning after a quick shopping trip, I found an envelope taped to my door. It was a sympathy card from the manager. It was unexpected and truly the most kind thing I'd ever expect from a chain hotel.

Staff was rude and unknowledgeable

Staff was amazing. Very attentive and friendly. Refrigerator in room made a loud humming noise. Told manager and she had it replaced that day. Hotel in general was clean and neat. Our room was somewhat dated but clean and comfortable. Breakfast was ample and quickly replenished when need be. Hotel located in a nice area that was quiet and plenty of stores and restaurants in the area.

Check in clerk went above and beyond to accommodate our needs! We are very grateful for her assistance!

Great spot to stay for work. Quiet and comfy

nice and quiet and had everything we needed for a quick overnight stay

Enjoy our stay at the Americinn in Park Rapids. Very central to many wonderful locations to visit. Room was clean with plenty of room. Would stay there again, although we'd probably bring our own pillows from home.

Location was perfect for my needd

It was lucky to find accommodations for our dog. There's even a dedicated side lot and plenty of off-road spaces to walk the dog on a leash. Breakfast was fair and better than similar priced hotel/inns. The town of Park Rapids was awesome, with a downtown area full of shops and restaurants. Had an issue at check-in over the price that was quoted by Experian but otherwise a good travel experience.

The staff was amazing, and helpful. The hotel is close to downtown and stores. The hot tub is never available when we have stayed and this trip the sauna was unavailable also. The pool may have had too much chemical in it as my kids broke out in hives that night. There were people always by doorways drinking, smoking, talking very loud.

Check in & out was great as was the staff. Great location.

This is the second time I have stayed at this location. The staff is always very friendly and accommodating. My kids love the waffle station in the morning. Theres a cute little coffe shop across the parking lot that is drive or walk thru too! Lots to do and see In Park Rapids and surrounding towns (highly suggest Nevis right up the road). Walmart and Aldi super close too which is very convenient. Would definitely recommend to others and will likely stay there again.

They could use a larger enterence sign on the main road.

Staff was amazing. Very attentive and friendly. Refrigerator in room made a loud humming noise. Told manager and she had it replaced that day. Hotel in general was clean and neat. Our room was somewhat dated but clean and comfortable. Breakfast was ample and quickly replenished when need be. Hotel located in a nice area that was quiet and plenty of stores and restaurants in the area.

Room was clean but no daily housekeeping. Ran out of wash clothes and shampoo and had to get my own garbage bags. Coffee in breakfast area was lukewarm in the morning and 2 mornings I made the HOTELS coffee.

The checkin was simple. Just gave them my confirmation number and .I.D within minutes had my room key and settled in. The temperature was perfect And room was very clean. It even had a tile shower instead of tub insert. The following morning, a light breakfast with coffee is offered. Offer

Breakfast was very limited

The hotel lobby was messy and the hot tub had only 2 jets that worked. The sheets were paper thin and worn through and it smelled musty in the room. Bed was hard and lumpy. Breakfast was good, but they ran out plates. The morning staff were friendly and helpful. The night person was very cold and not friendly.

The stay was fine. Check-in was easy, we had a late arrival, the young man was friendly and informative. The breakfast was okay, could've had some hot options other then warming up an omelet in the microwave. We still had a filling breakfast regardless. Perhaps update some pictures on the website online looks like older pictures kind of misleading.

Hot breakfast items are basic, but good selection overall.

Property is dated, but clean. Staff was super friendly. Pool, hot tub and sauna were nice. I read reviews complaining about the free breakfast. I thought they had a lot of options for a quick warm or cold breakfast. I mean, there are make-your-own waffles. The beds were really uncomfortable, but for the price, we didn’t expect to be sleeping on a cloud. Heads up, no elevator to second floor. All in all, we were happy with our stay!

Great value, quiet, great breakfast

Breakfast left much to be desired. All the milk available was out of date. Hot items were depleted. The were out of coffee since the day before. We went for breakfast at 7 am.

The bed was pretty comfortable and the room was clean. The pool area was pretty dingey, and the continental breakfast was sparse. The first day the (regular) coffee was so watered down, it was basically brown water. The second day, they were out of (regular) coffee. Additionally, there was no apple juice, and they ran out of pancake mix within an hour of the breakfast being opened.