Name: AmericInn by Wyndham Sartell
Address: 119 LeSauk Drive, Sartell, Minnesota, United States of America, Sartell, Minnesota, US
Price range: $109–$230 per night
Rating: 7.98

What guests think

At AmericInn by Wyndham Sartell, travelers report a mix of experiences, with many appreciating friendly front-desk interactions, comfortable beds, and a quiet, convenient location close to dining and highways, and easy access to clinics.

Cleanliness feedback is mixed, ranging from very clean rooms to reports of musty odors, mold, stained furnishings, and an occasional pest issue. Facilities are inconsistent: the pool and hot tub earn both compliments and frequent complaints about closures, temperature problems, murky water, missing towels, or limited access; parking was also inconvenient during resurfacing. Breakfast quality varies from generous and early to understocked or limited, and some guests encountered slow or unprofessional service or billing issues while others found staff attentive. Expect a simple stay with convenient access, but variable upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub feedback is mixed: some guests enjoyed them, but many reported closures, murky water, weak or broken heaters, missing towels, and limited access. Parking was occasionally inconvenient during resurfacing.

Related guest reviews

10

Carol

Jul 11, 2023

·

Stayed 4 nights

Hi! We stayed 4 nights at this property - the staff ALWAYS said Hello when we walked through the front door and took a few minutes to conversate. We really enjoyed the adult 10-12 PM hours with the HotTub and Swimming Pool. Breakfast area was very clean and well stocked for us. We will try to book our stay here again on our next visit to Minnesota.

6

Arlis

Jul 8, 2025

·

Stayed 3 nights

The rooms had a very odd smell which never cleared. Otherwise, the rooms were clean. We were not impressed with one of the staff who complained about the city, the company, and her coworkers. We were saddened by the lack of professionalism. The pool is nice, but the hot tub is decaying.

10

Vonnie

Feb 23, 2025

·

Stayed 1 night

Nice pool area for the kids and great room options for families.

8

David

Jul 15, 2024

·

Stayed 1 night

Pool was closed which we were not aware of until our arrival. Otherwise a good stay.

8

James

Jun 11, 2025

·

Stayed 1 night

When we arrived, the parking lot was being seal coated. We were told to park in the dirt in back that was crowded and muddy. Since the hotel has a relationship with the bar across the street, it would have been nice for customers with cars to be able to use the space. Other than that, check-in was fast and the woman at the desk was polite and suggested the bar across the street for food. The room was nice, clean, and well stocked. The outlets largely worked off the wall switch by the door, so turning out the lights were from the wall switch or separate fixture switches. Breakfast was fine, though later it was not well stocked. A little tension among employees at checkout (one was training on the computer and the trainer was very short with the trainee). Overall, a nice stay, but some attention to details would be nice (temporary parking and breakfast kept current).

8

Carrie

Jun 1, 2025

·

Stayed 2 nights

Needs better parking.

4

Kristina

Feb 2, 2025

·

Stayed 1 night

The pool area was dirty. There was about 15 rowdy teenagers taking up whole pool, swearing and pulling each others shorts down and splashing everyone. My little kids did not feel comfortable swimming. The hot tub also was not working. This was a huge disappointment as this was main reason for our stay. There also was no towels in pool area.

4

Elisabeth

Jun 10, 2025

·

Stayed 1 night

The main parking lot was blocked off due to them resurfacing so we had to park in the back on the gravel and haul all our luggage to the front doors around the building.The hot tub was barely even warm (84°F)The staff working said she "wasn't trained to adjust the temp". It also had a weird smell (we did not smell any chlorine at all) and the water was murky looking. Half the lights were off in the pool area and when someone asked to have them turned on she said everything that could be on was on. But then when I asked her minutes later, she just flipped a switch and they all turned on. No towels available until we had to ask for some. Breakfast was ok. Good variety of food, but we had to ask them to refill things that ran out twice and one of the containers holding the food was broke. Coffee was cold and almost gone by 8am. Would not stay here again.

4

Nicole

Aug 17, 2025

·

Stayed 1 night

I was disappointed with the hot tub and pool being unclean. The pool water smelled like urine. Our room was very cold set at 60 degrees and it took several hours to warm up. Walmart and server food stores are close by which was nice. But I would not stay here again.

2

Andrew

Feb 9, 2025

·

Stayed 1 night

Stayed two nights. A Fiday and a Saturday, had to have two separate bookings Expedia's system. Saturday was for my sons birthday pool party. On Friday night the hotel reeked of weed. And the hotel staff didn't seem to care. My only issue with that was other parents dropping off kids. Friday night I was informed pool and hot tub heater not working and was informed it would be up and running by Saturday. Now come Saturday and guests arrive for the pool party, only to discover someone had defecated in the pool. Pretty disappointing experience overall.

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Cleanliness

Reviews are split: many found rooms very clean, while others noted musty odors, mold, hair or grime in bathrooms, and worn furniture, including one report of bedbugs. Housekeeping consistency and bathroom upkeep were recurring concerns.

Related guest reviews

6

Mark

Feb 28, 2023

·

Stayed 1 night

The room could have been cleaner…urine still on toilet, sink not cleaned.

4

Lee

Jun 16, 2025

·

Stayed 1 night

Hallway smelled like an old folks home. King suite had numerous issues that need repair. Chipped paint/sheetrock around fire alarm, patching compound smeared over hole behind door, chipping paint on ceiling, musty smell in room, soap scum ring in tub. Not what I expected for $185/night.

4

Amanda

May 10, 2025

·

Stayed 1 night

Mold in the bathroom, bed was not king size and was way too firm, there was a sock on the floor from the previous room renter.

8

Mary

Oct 29, 2025

·

Stayed 1 night

Room floor was not clean

4

Ian

Aug 21, 2023

·

We had a bad experience with bedbugs in the room #204. In the daytime!!! We recorded the video and showed to the receptionist. They moved us to another room, but I cant say they expressed much empathy. The overall experience was a mix of good things and complete disappointment caused by stuff neglet and attitude.

4

Tara

May 4, 2024

·

Stayed 1 night

Got a room with a jacuzzi tub. Let’s just say the cleanliness of the jacuzzi tub & the bathroom is just gross and not that clean. Hair all around the tub and then the photo frames by the jacuzzi tub have about a half inch of dust on them. Just disturbing when a jacuzzi tub should be one of the things that the housekeeper cleans real well.

2

Bailee

Sep 8, 2025

·

Stayed 1 night

When we arrived to this hotel, it looked completely different from the photos taken. They must have done "remodeling" at some point. It was extremely dark inside, and did not feel welcoming at all. It took us about 15-20 minutes to check in due to technology issues. When we went to our room, it just felt dirty and definitely needed upgrading. Again, our room did not look as clean as the pictures others have taken. It smelt musty when we entered, the shower looked well loved, just not what we were expecting. We actually left and decided not to stay the night due to our experience. Other hotels that are not too far from this once charge around the same price, so i would go elsewhere. Wish we could have gotten refunded for this stay, but havent heard back yet.

4

Amanda

Feb 9, 2025

·

Stayed 1 night

They closed the pool right when we checked in, out of the staffs control, but it was a big bummer because we had swapped hotels to have a functioning pool to relax in after a long day of travel. Trash was left in our room from previous guests, and period blood was in the wall next to the toilet upon check in. Not impressed. The front desk staff was very nice and apologetic. Front commons area clean and spacious. Just a very disappointing experience after spending over $200 to stay in a dirty room with no amenities to enjoy.

10

Ione

Aug 18, 2025

·

Stayed 1 night

Great staff and very clean room and surroundings

2

Evan

May 13, 2023

·

Stayed 5 nights

The AmericInn was incredibly dirty—old cups and giant balls of dust behind the bureaus, dirt stains on the sofa and armchairs—and our room keys had to be re-registered at least once a day. The shower didn’t drain, there was hair all over the bathroom when we arrived. It was incredibly unacceptable.

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Rooms

Rooms are generally basic and fine for rest, but several guests cited dated décor, small layouts in some categories, and maintenance issues such as noisy fridges/heaters and broken fixtures. Some appreciated quiet rooms and occasional wooded views.

Related guest reviews

6

Jennifer

Aug 1, 2024

·

Stayed 1 night

Check-in was easy and lady at the desk was very nice. The room was mostly clean. But needs new furniture. Big tear in arm of couch, chair had nasty staining and tv stand had a piece off and shoved by the fridge and the the toilet had the wrong seat on it and moved.the beds could use some new mattresses

8

Laurie

Jan 23, 2023

·

Stayed 1 night

We stay here often. Clean, quiet, a little outdated i style.

10

Shane

Mar 12, 2024

·

Stayed 2 nights

We were in town for a wedding and had no issues while staying here. The place was close to the highway (but not so close that there was traffic noise!), so it was easy to get where we needed to be. Plenty of dining options in the local area. Our room faced a wooded area, so it felt like we were on a vacation from the "urban jungle," lol. All staff we interacted with were helpful, friendly, and professional. The breakfast was decent. Would stay here again!

8

Deanne

May 9, 2024

·

Stayed 1 night

The room & bathroom were very small considering that we paid close to $200 for one night!

8

Jean

Jun 21, 2025

·

Stayed 2 nights

Quiet

10

Gale

Jun 16, 2025

·

Stayed 1 night

Breakfast was great. Staff were very helpful. Pool was nice, maybe slightly cool, but we had fun. Hot tub was perfect, not too hot. Beds were comfortable. Shower and bathroom worked perfectly. Thank you!

4

Alison

May 1, 2024

·

Stayed 1 night

The room was overpriced for the condition - the heater made noise, the fridge made a gurgling noise when it was cooling, the upper lock had been broken off at some point and re-screwed on in different screw holes, damaged shower tiles & missing tiles in the hot tub. We went to breakfast with 30 minutes left and pretty much no food left…..one egg and a handful of sausage, cranberry juice was light pink.

10

delta

Dec 20, 2024

·

Stayed 1 night

tv and remote the worst i have ever encountered

8

Ken

Jan 18, 2025

·

Stayed 2 nights

Clean room and comfortable bed Did have some issues with heater

10

Jeanne

May 27, 2025

·

Stayed 1 night

Room was great and bed very comfortable. Service desk very friendly and helpful with dinner suggestions.

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Service

Service is inconsistent: many praised friendly, helpful staff and smooth check-in, while others reported slow or unprofessional interactions, billing problems, and conflicts over policies. Experiences varied notably by staff member and time of day.

Related guest reviews

2

Deb

Apr 13, 2025

·

Stayed 1 night

I’m writing to express my disappointment following a recent stay at your property. The bed in my room was extremely hard and uncomfortable, making it nearly impossible to get a good night’s rest. When I attempted to address the issue with the night auditor, I was met with complete disinterest. Rather than offering any assistance or even showing concern, he remained focused on watching a sports game on his phone throughout our interaction. This lack of professionalism was both frustrating and disappointing.

2

Kelly

Jun 28, 2023

·

Stayed 1 night

The staff was very aggressive toward our children. I witnessed the front desk staff scream at a child for cooking an egg in the microwave, then our kids for playing in the pool "dangerously". If you have children Do not stay here! The next morning the next front desk staff kept asking me and another guest why we would be staying in Sartell if we lived out of the area, she gave the clear impression we were not welcome. They don't seem to want guests.

6

Roberta A

Jul 14, 2025

·

Stayed 1 night

am staff was very rude due to mix up about my dog (service dog with papers). when I looked up your hotel on line I checked to see if animals were allowed your site said dogs were not allowed but service dogs were welcome. I went to the manager at the front desk to let her know and she said only certain service were allowed but that my dog could stay. She then wrote in a book that she was allowing my dog to stay. the next morning two staff (Chris and a male) were waiting for me near the back door Chris told me my dog was not allowed when I told her that I spoke with the manager last night and that she approved it, Chris said that person was not her boss. I told Chris and the male that my dog was a service dog she asked me for what, I told her for anxiety Chris said that did not count. Chris didn't need to be rude, she said she wasn't, I told she was very rude. My husband and I went to breakfast and Chris and other staff members were watching me and seemed to be talking about me. They would walk close to our table and stand there talking about the food. I later went up to the desk and apologized to Chris about the misunderstanding and said the hotel was very nice and in return Chris said "your dog still isn't supposed to be here". we were big fans of Wyndham hotels, we probably won't be anymore.

10

Anna Maria

May 8, 2023

·

Stayed 2 nights

Very friendly and helpful staff! Thank you!

2

Jennifer

Jul 16, 2025

·

Stayed 1 night

If Nostradamus lived until July, 3rd 1566 I’m almost positive he would have predicted that this Americinn location in Sartell, MN would be ran down by an unprofessional employee at the front desk. I travel for work and have never left a review.. EVER! I hope this finds management or better yet the owners and they save this business by firing the, angry at the world, front desk lady. Pretty sure they know who she is (hard to miss). I feel bad for the hotel having to get hit with this review because of one employee that knows nothing about customer service but everything about everything! Ratings are crashing here fast.

10

Michelle

Mar 13, 2024

·

Stayed 1 night

Great customer service!

2

Shelley

Jul 28, 2025

·

Stayed 1 night

They double charged us for our room and would not refund us. Front desk was rude and hung up on us.

10

Ione

Aug 18, 2025

·

Stayed 1 night

Great staff and very clean room and surroundings

4

Elisabeth

Jun 10, 2025

·

Stayed 1 night

The main parking lot was blocked off due to them resurfacing so we had to park in the back on the gravel and haul all our luggage to the front doors around the building.The hot tub was barely even warm (84°F)The staff working said she "wasn't trained to adjust the temp". It also had a weird smell (we did not smell any chlorine at all) and the water was murky looking. Half the lights were off in the pool area and when someone asked to have them turned on she said everything that could be on was on. But then when I asked her minutes later, she just flipped a switch and they all turned on. No towels available until we had to ask for some. Breakfast was ok. Good variety of food, but we had to ask them to refill things that ran out twice and one of the containers holding the food was broke. Coffee was cold and almost gone by 8am. Would not stay here again.

10

Kathyn

Dec 10, 2025

·

Stayed 1 night

Very helpful from desk help. Great breakfasts each day.

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Location

Location is convenient and quiet with easy highway access and proximity to shopping, restaurants, and clinics; some places are walkable. Several guests liked being away from central St. Cloud yet near essentials.

Related guest reviews

8

Daniel

Dec 6, 2022

·

Stayed 19,323 nights

Conveniently located

8

Brenda

Jun 1, 2025

·

Stayed 1 night

Close to downtown, walkable to a couple places

10

Shane

Mar 12, 2024

·

Stayed 2 nights

We were in town for a wedding and had no issues while staying here. The place was close to the highway (but not so close that there was traffic noise!), so it was easy to get where we needed to be. Plenty of dining options in the local area. Our room faced a wooded area, so it felt like we were on a vacation from the "urban jungle," lol. All staff we interacted with were helpful, friendly, and professional. The breakfast was decent. Would stay here again!

10

Rhonda

Nov 12, 2024

·

Stayed 1 night

It's a very quiet location. Nice friendly staff. Rooms were nice and clean.

10

Lavern

Jun 17, 2024

·

Stayed 1 night

Close to back clinic

8

Shelley

Jul 30, 2023

·

Stayed 1 night

Convenient location

8

Debbie

Apr 12, 2023

·

Stayed 1 night

Pro: Quiet, close to shopping, and able to do Doordash. Con: No elevator

10

Joe

Jun 10, 2024

·

Stayed 1 night

VERY NICE PLACE AND A GREAT LOCATION

10

Aimee

Jul 24, 2024

·

Stayed 1 night

Clean, quiet, away from the center of St Cloud.

10

William

Jun 22, 2025

·

Stayed 4 nights

Location and friendly/professional staff.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed the hot options and early start, while multiple reviews cited limited variety, items not being restocked, and occasionally cold coffee or eggs.

Related guest reviews

4

Laurie

Feb 17, 2024

·

Stayed 1 night

We have stayed at this hotel for more than 10 years, 8-12 times per year. It was always our favorite! The hotel has been steadily going downhill over the past 2-3 years. The rooms are shabby, and need updating. The end door lock was broken, so we could not get in that way from our car. The breakfasts have been terrible. Last time we stayed we went to breakfast at around 8:15. There were no eggs, no milk, no yogurt, (scrambled or boiled), no bread, no cream cheese, to name a few items they were out of. The sausages were COLD. When I went to the front desk to ask about these items, they told me they ran out and someone was going to the store to get more. (Same excuse they gave me the last time we stayed.) We checked out about an hour later, and there was still no food!! We will no longer be staying at this establishment.

8

Janet

Sep 13, 2025

·

Stayed 3 nights

Clean, basic hotel. I liked that breakfast started early on the weekend as well as during the week.

6

Sarah

Apr 14, 2025

·

Stayed 2 nights

The breakfast was a little sparse. Lots of things ran out and had to ask to get more food when there was still 2.5 hours of breakfast left

10

Brandie

Nov 2, 2024

·

Stayed 1 night

Great rooms, awesome breakfast.

8

Byron

Nov 13, 2024

·

Stayed 1 night

Good breakfast

6

Bridget

Oct 12, 2025

·

Stayed 1 night

No variety at breakfast

10

Gale

Jun 16, 2025

·

Stayed 1 night

Breakfast was great. Staff were very helpful. Pool was nice, maybe slightly cool, but we had fun. Hot tub was perfect, not too hot. Beds were comfortable. Shower and bathroom worked perfectly. Thank you!

4

Elisabeth

Jun 10, 2025

·

Stayed 1 night

The main parking lot was blocked off due to them resurfacing so we had to park in the back on the gravel and haul all our luggage to the front doors around the building.The hot tub was barely even warm (84°F)The staff working said she "wasn't trained to adjust the temp". It also had a weird smell (we did not smell any chlorine at all) and the water was murky looking. Half the lights were off in the pool area and when someone asked to have them turned on she said everything that could be on was on. But then when I asked her minutes later, she just flipped a switch and they all turned on. No towels available until we had to ask for some. Breakfast was ok. Good variety of food, but we had to ask them to refill things that ran out twice and one of the containers holding the food was broke. Coffee was cold and almost gone by 8am. Would not stay here again.

10

Kathyn

Dec 10, 2025

·

Stayed 1 night

Very helpful from desk help. Great breakfasts each day.

6

Laurie

Jun 6, 2023

·

Stayed 1 night

We have stayed at this hotel for years and been very happy. Lately we have noticed things are starting to go downhill. We were especially disappointed by the breakfast on our last stay. We came down at 9:30 am which granted is towards the end of the breakfast period. Thier were no sausages, no pastries or bagels, no hard boiled eggs, no butter for toast, and no yogurt, when I asked about restocking the food, the desk person brought out 6 sausages and 4 bagel halves. There were still 3 or four families that came to eat after us, and I'm sure that there wasn't any food for them. I heard several talking about going to McDonalds to get some breakfast. Very disappointing for the lodging prices being charged.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$110
February	$114
March	$118
April	$115
May	$123
June	$142
July	$131
August	$123
September	$126
October	$123
November	$117
December	$110

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $201	16 $118	17 $150	18 $221	19 $230
20 $114	21 $125	22 $128	23 $134	24 $126	25 $172	26 $171
27 $112	28 $136	29 $151	30 $172

Su	Mo	Tu	We	Th	Fr	Sa
				1 $164	2 $189	3 $196
4 $126	5 $130	6 $126	7 $125	8 $128	9 $172	10 $176
11 $113	12 $120	13 $134	14 $116	15 $115	16 $180	17 $172
18 $113	19 $124	20 $138	21 $125	22 $129	23 $181	24 $181
25 $109	26 $116	27 $122	28 $117	29 $115	30 $171	31 $148

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Superior Suite, 1 King Bed

Suite, 2 Queen Beds

Room, 2 Queen Beds

Deluxe Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 Queen Bed

Room, 1 Queen Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about AmericInn by Wyndham Sartell

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