Name: Norwood Inn and Suites Worthington
Address: 2015 N Humiston Ave, Worthington, Minnesota, United States of America, Worthington, Minnesota, US
Price range: $48–$53 per night
Rating: 6.18

What guests think

At Norwood Inn and Suites Worthington, reviews are overwhelmingly critical, with many guests reporting serious cleanliness problems, persistent musty or moldy odors, and a heavily worn property that no longer matches promotional photos or expectations.

Multiple reviews note key amenities—pool, hot tub, and on-site restaurant—are closed, and breakfast is often missing or extremely limited. While several guests found staff friendly, recurring issues include being turned away despite reservations, malfunctioning key cards, and slow or ineffective problem resolution. Rooms are very dated and sometimes noisy, with a few mentions of spacious layouts or comfortable beds alongside concerns about unsecured access. Budget travelers may tolerate it, but expect significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many advertised amenities were unavailable, with multiple reviews citing closed pool, hot tub, and on-site restaurant; breakfast and ice machines were also frequently missing, and the parking lot had large potholes.

Related guest reviews

2

John

May 11, 2025

·

Stayed 1 night

This property is run down & in poor condition. Room was poorly cleaned and supplied ( only one set of towels, no tissue or toilet paper. Most of the electrical outlets were broken & inoperable. I chose this property because it had restaurant. But the restaurant was closed! I did not pay much for the room, but it was too much. This property should be removed from the Expedia website.

2

Tammy

Oct 2, 2023

·

Stayed 2 nights

This hotel was filthy and should not be allowed to be used for public services. Not to mention that the restaurant burned down.

4

Rhonda

Jul 19, 2025

·

Stayed 1 night

Many amenities listed but none available such as no pool, no hot tub, no restaurant, no breakfast, no ice machine. There were huge holes in the parking lot, broken bottles, no air conditioning in hallway, the hall smelled, sliding door in room would not lock, mold on walls, sticky floors. Staff was excellent however. Probably will never go back.

4

Timothy

Jun 3, 2023

·

Stayed 1 night

Place under renovation and no breakfast.

2

Scotti

Aug 13, 2023

·

Stayed 1 night

Should update add no pool or restaurant do to fire happened over 2 months ago and still advertised the have. No refund aviod. Payied over 200 for 2 rooms. Not happy should of got some money back due to the inconvenience

2

Stephen

Jun 28, 2023

·

Stayed 1 night

The paint falling off the exterior, water damage in the bathroom, everything needed to be repaired, no fire alarm in room, toilet continuously drained, shower almost impossible to get on, carpeting very worn, playground equipment unsafe, windows need replaced, mirrors without backing, need replaced, no remote for the television, beds were so-so, pillows flat, trash on the floor of hotel halls, some rooms did not have doorknobs, exterior doors did not lock at night, breakfast was a bowl of cerial. The pool and gym equipment room were closed with no access during our stay. Our car did not get broken into and it was not too noisy. It did not cost much. Was close to the restaurants.

2

Martin

Sep 20, 2023

·

Stayed 2 nights

Don’t trust the pictures. They were probably done 10 years ago . No pool no restaurant. False advertising for sure . I will talk to my lawer

4

Richard

Jun 21, 2023

·

Stayed 1 night

This property is old and dilapidated. The restaurant area had been red tagged as “Uninhabitable”. The pool was closed. Room windows were fogged from condensation. The worst motel, by far, that I have booked through Orbitz.

2

Ann

Jul 14, 2024

·

Stayed 1 night

30 yrs ago I used to stay here occasionally for work. It was a nice, moderately price motel. Really should have just left my good memories alone. Sadly, the Norwood has devolved into a very rundown place. My room had basically been stripped of almost everything but the bed, frig, & tv. I had to request towels, toilet paper, Kleenex, a garbage can. The coffee maker didn’t have a carafe. The tv remote was also gone. The carpet was so scary looking that I never walked on it without shoes. No functioning ice machine (in July) and the pool was closed “for maintenance”. When I first walked in the smell of bleach was overwhelming. I learned later that this masked the smell of smoke emanating from the carpet despite it being a non-smoking room. I kicked it up every time I moved around the room. I was only in it from 10pm to 8am, so I toughed it out. Next morning went to the “free breakfast” only to find absolutely nothing available. Not even coffee. Apparently the coffee maker had broken a few weeks ago. This was my breaking point and I demanded a price reduction. I was given a full refund. The amount they lost would have fixed their coffee maker. SMH It makes me so sad, what has happened to this place.

4

Jamie

Jul 26, 2025

·

Stayed 1 night

Online said there was a restaurant but when we got there, the restaurant was closed. Because we had a large trailer attached to our truck, it was difficult to go anywhere to get food (which is why we chose this hotel). Thankfully the gas station next to it had decent food. The lobby smelled terrible. The place was very run down, not at all as pictured. The room itself hasn't awful except the stain of who knows what on a pillow and a bathroom that was extremely outdated and moldy in the tub. Would not stay again.

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Cleanliness

Reviews repeatedly cite filthy rooms and bathrooms, musty or moldy odors, unchanged bedding, pests, and stained carpets; a few guests reported acceptable cleanliness.

Related guest reviews

2

Sandy

Jul 31, 2025

·

Stayed 1 night

We did not stay at the Northwood. We had never seen such a dirty place. We turned the key back in and left. Please refund the amount to my credit card since we did not stay there. This motel needs to be closed by the health department. The bedding had not been changed and there were bulbs burned out in the bathroom- which had hair in the tub and the sink.

2

Jeremy

Feb 12, 2024

·

Stayed 1 night

Filthy, cable was horrible, it stunk and freezer was frozen over, bathroom was dirty

6

Scott

Sep 9, 2025

·

Stayed 1 night

Older Motel and it shows it by condition and smell. Price was cheap so you get what you pay for. Toilet was not cleaned from previous stay. Would not stay there again even if it were free. Staff was friendly.

4

Connor

May 24, 2024

·

Stayed 1 night

With in 3 minutes of being in my room I stepped in a glue board that had a dead mouse in it. The entire building faintly reeks of smoke.

2

Richard

Oct 7, 2023

·

Stayed 1 night

Dirty, sewer gas smell in room, no shower curtain, no tub plug, Rusty tissue holder, stains in the tub, trim falling off in the bathroom, musty smell In room

2

Devan

Sep 5, 2024

·

Stayed 2 nights

Foul odor inside the entire facility. Stains on carpet. Bent mattress frame. Someone else's socks under bed. Very poor electrical connections in all outlets. Vanity is falling apart. Toilet flushes randomly. Scraped ceiling from previous areas of black mold. Parking lot has holes that I know have wrecked people's vehicles. The booking process through expedia was awesome and easy, but as far as the facility, being homeless would be a better option than the Norwood hotel.

4

Scott

Jan 18, 2026

·

Stayed 1 night

The room was dirty. There was a dead lady bug on the sink a dead roach on the bathroom floor. The bath tub and shower was not usable. Lack of hot water.The window was wide open. Too many things to liswhen

2

BRIAN

Aug 29, 2025

·

Stayed 1 night

The restaurant on-site was closed. Building smells like mold. Everything is outdated and dirty. Good luck getting hot water for a shower. It was just gross all around. I will never stay again and I’ll sleep just about anywhere.

4

Kevin

Jun 13, 2023

·

Stayed 2 nights

We booked two rooms. One room had an unfinished drywall repair and what appears to be blood stains on the sheets, or just unwashed, and the other room had a roach in the bed when our group woke up.

4

Jamie

Jul 26, 2025

·

Stayed 1 night

Online said there was a restaurant but when we got there, the restaurant was closed. Because we had a large trailer attached to our truck, it was difficult to go anywhere to get food (which is why we chose this hotel). Thankfully the gas station next to it had decent food. The lobby smelled terrible. The place was very run down, not at all as pictured. The room itself hasn't awful except the stain of who knows what on a pillow and a bathroom that was extremely outdated and moldy in the tub. Would not stay again.

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Rooms

Rooms are very dated, with some reports of noise and fogged windows obscuring views; a few guests mentioned spacious layouts or comfortable beds.

Related guest reviews

10

Carol

Jul 9, 2025

·

Stayed 1 night

Rooms are spacious and clean. The staff are friendly. various of breakfast varieties. Overall it was a nice stay.

10

Olivia

Feb 15, 2025

·

Stayed 1 night

Hotel rooms are spacious and clean. Staffs are kindly and friendly. Convenient location to see other sites.

4

Heaven

Oct 1, 2024

·

Stayed 1 night

Manager on site was friendly and helpful. Hotels.com was not paying hotel for services I paid them for and manager was patient and accommodating while they figured it out. Hotels.com ruined the night by insisting to be on the phone with me for over an hour while I was trying to have dinner before restaurants closed on a Sunday night. The room smelled of disinfectant and had a wad of hair in tub drain and hair all over as well as a very dirty tub. Could not see out of cloudy windows at all. Overall the hotel is old and needs major repairs, a good cleaning would help but not much. Toilet leaked loudly, had to turn it off in middle of night. Will never stay here again, i felt dirty when checking out.

4

Kristen

Jun 5, 2023

·

Stayed 1 night

This place regrettably is a dump. In extremely poor condition, smells of cigarettes everywhere, and beds were hard. The only good thing was the service at front desk and the price.

4

greg

Jun 30, 2024

·

Stayed 1 night

I liked that the hotel was once a very nice one, and that it was close to the freeway. The room was really dated...omg!! The carpet was sticky, the a/c unit squeaked when shutting off, the bathtub was stained and old, the caulking around the tub was falling out, there wasn't a light in the bathroom...other than a sunlamp, the hallway was dingy with ceiling tiles missing....and I could go on and on. I would have expected a room like this to go for about $50, NOT over a $100!! I thought about sleeping in my car prior to booking this room....I SHOULD have!!

4

Michael

Jan 6, 2023

·

Stayed 19,355 nights

VERY DATED AND NOT OVERLY CLEAN. NEEDS A FACELIFT.

4

Richard

Jun 21, 2023

·

Stayed 1 night

This property is old and dilapidated. The restaurant area had been red tagged as “Uninhabitable”. The pool was closed. Room windows were fogged from condensation. The worst motel, by far, that I have booked through Orbitz.

2

Wayne

Oct 14, 2024

·

The only thing to like, just barely, about this hotel is the easy access to the freeway. Save your money and frustration by NOT STAYING at Norwood Inn and Suites. Rooms are noisy, windows won't shut, can't see out of the windows, missing light fixture really slow getting hot water, staff was less than effective. Never stay at the Norwood Inn and Suites ever again!!!!!!!!!!!!!!!!!!!!

10

Anne

Mar 12, 2025

·

Stayed 1 night

The rooms are courteous, nice cozy rooms and various breakfast varieties. Nice location to see the other sites.

4

Roger

Oct 24, 2024

·

Stayed 3 nights

Functional, but dated and showing its past use.

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Service

Service is mixed: several guests praised friendly, helpful staff, but many reported check-in problems, being turned away despite reservations, key card failures, and limited follow-through on issues or refunds.

Related guest reviews

2

Deb

Jun 11, 2023

·

Stayed 2 nights

We booked 4 rooms through Expedia. Then we called the motel and explained that we would be arriving around midnight. The person we talked to said they couldn't hold our rooms unless we paid with a cc. So we gave them the info to charge our card. When we arrived, they had NO rooms. Couldn't find us in the system. Even after I showed him my Expedia itinerary. Guess what they even charged my credit card for all 4 rooms. Now I'm trying to get that removed from my card. We had a very hard time finding 4 other rooms and it was past 2 pm before we were able to get some rest. Disappointed and discouraged.

2

Max

Sep 4, 2024

·

Stayed 1 night

I showed up and was told my booking was declined - had to pay again at the counter. Couldn’t get into my room multiple times. After that got switched to a different room that the main lights wouldn’t turn on.

10

Angel

Apr 14, 2025

·

Stayed 1 night

The hotel was clean and well furnished. Staffs are great, bed was comfortable and it is good location.

10

phillip

Mar 31, 2025

·

Stayed 1 night

From check-in to check-out, the service was flawless. The staff was so kind and professional, and the cleanliness of the hotel was exceptional. Highly recommended!

2

Cindy

Aug 4, 2024

·

Stayed 1 night

We reserved on expedia. Got to location and was turned away at 12:30am, they claim they had no rooms available, however the only car in parking lot was employees. The place looked likr it should be shut down. 2 other parties were turned away as well who had reservations.

2

Wesley

May 31, 2023

·

Stayed 1 night

charged an additional 49.99 when arrivi g after already paid expedia, worried about cc fraud in process. Happily no indication of problem and will refund the $50, but for a quick place for roadtrip shuteye, what a hassle.

10

Carol

Jun 2, 2025

·

Stayed 1 night

I had a wonderful stay at this hotel! The staff were incredibly friendly, professional, and always ready to help with a smile. From check-in to check-out, their hospitality made me feel truly welcomed. The rooms were spotless, well-maintained, and smelled fresh every day. You can tell cleanliness is a top priority here. I highly recommend this place for anyone looking for a comfortable and pleasant stay!

4

DOUGLAS

Oct 7, 2024

·

Stayed 6 nights

Ilene, asst mgr was the bright spot for my stay. Had it not been for her I would have changed motels.

10

mary

Jul 11, 2025

·

Stayed 1 night

The team at the hotel was amazing. Everyone I interacted with was kind, respectful, and ready to assist. They went out of their way to make sure I was comfortable and had a pleasant stay. Their warm attitude really made a difference!

2

Chris

Sep 15, 2024

·

Stayed 1 night

Room keys would not work there was no remote for the tv sheets smelled like dryer was on fire took for ever to get warm water night staff was not much help all he could do is say im sorry there was only one towel

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Location

Convenient to the freeway and nearby services; some guests felt the surrounding area and unsecured access points were concerning.

Related guest reviews

10

Angel

Apr 14, 2025

·

Stayed 1 night

The hotel was clean and well furnished. Staffs are great, bed was comfortable and it is good location.

10

Genale

Jan 24, 2024

·

Stayed 1 night

Perfect Location.Very reasonable rates-that includes Breakfast. Staffs are really helpful with all our questions and very responsive to whatever we needed.The bathroom was spacious.

10

Olivia

Feb 15, 2025

·

Stayed 1 night

Hotel rooms are spacious and clean. Staffs are kindly and friendly. Convenient location to see other sites.

8

ricardo

Apr 2, 2022

·

Stayed 1 night

Muy fácil de llegar, pero apesar de que nos dieron cuartos de no fumadores olía a cigarro, y la alfombra no se veía limpia.

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2

Bruce

Sep 18, 2023

·

Stayed 1 night

was gross and nasty bugs, no shower curtain carpet dirty and stained mildew everything was dirty no ice machine or restaurant as advertised bad neighbor hood was not safe no air, not many towels..gross gross ... may never use your site again... Bruce E johnson

4

greg

Jun 30, 2024

·

Stayed 1 night

I liked that the hotel was once a very nice one, and that it was close to the freeway. The room was really dated...omg!! The carpet was sticky, the a/c unit squeaked when shutting off, the bathtub was stained and old, the caulking around the tub was falling out, there wasn't a light in the bathroom...other than a sunlamp, the hallway was dingy with ceiling tiles missing....and I could go on and on. I would have expected a room like this to go for about $50, NOT over a $100!! I thought about sleeping in my car prior to booking this room....I SHOULD have!!

2

Sally

Jul 4, 2025

·

Stayed 1 night

This place looks NOTHING like what’s posted online. It’s a total s**t hole that should’ve even condemned years ago. No secure access-anyone can get in any door. The room was filthy, mold on the wall behind the toilet, sink looked like someone threw up and didn’t wash it down. Truly felt like I should’ve had my concealed carry. Nasty, nasty place and hope you never stay there. We were apprehensive about leave our motorcycle outside. There’s also NO bar/restaurant or pool. Frightening place.

2

Pamela

Jul 10, 2023

·

Stayed 1 night

Doors don’t lock leading outside, outside doors having access to hotel halls never lock ,very dirty run down ,lots of people on drugs in parking lot as well as cops

4

Jamie

Jul 26, 2025

·

Stayed 1 night

Online said there was a restaurant but when we got there, the restaurant was closed. Because we had a large trailer attached to our truck, it was difficult to go anywhere to get food (which is why we chose this hotel). Thankfully the gas station next to it had decent food. The lobby smelled terrible. The place was very run down, not at all as pictured. The room itself hasn't awful except the stain of who knows what on a pillow and a bathroom that was extremely outdated and moldy in the tub. Would not stay again.

10

Anne

Mar 12, 2025

·

Stayed 1 night

The rooms are courteous, nice cozy rooms and various breakfast varieties. Nice location to see the other sites.

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Dining

On-site restaurant was often reported closed, and breakfast was frequently missing or very limited; a few reviews noted some breakfast variety.

Related guest reviews

2

John

May 11, 2025

·

Stayed 1 night

This property is run down & in poor condition. Room was poorly cleaned and supplied ( only one set of towels, no tissue or toilet paper. Most of the electrical outlets were broken & inoperable. I chose this property because it had restaurant. But the restaurant was closed! I did not pay much for the room, but it was too much. This property should be removed from the Expedia website.

10

Carol

Jul 9, 2025

·

Stayed 1 night

Rooms are spacious and clean. The staff are friendly. various of breakfast varieties. Overall it was a nice stay.

2

Tammy

Oct 2, 2023

·

Stayed 2 nights

This hotel was filthy and should not be allowed to be used for public services. Not to mention that the restaurant burned down.

4

Timothy

Jun 3, 2023

·

Stayed 1 night

Place under renovation and no breakfast.

2

Scotti

Aug 13, 2023

·

Stayed 1 night

Should update add no pool or restaurant do to fire happened over 2 months ago and still advertised the have. No refund aviod. Payied over 200 for 2 rooms. Not happy should of got some money back due to the inconvenience

2

Martin

Sep 20, 2023

·

Stayed 2 nights

Don’t trust the pictures. They were probably done 10 years ago . No pool no restaurant. False advertising for sure . I will talk to my lawer

2

Ann

Jul 14, 2024

·

Stayed 1 night

30 yrs ago I used to stay here occasionally for work. It was a nice, moderately price motel. Really should have just left my good memories alone. Sadly, the Norwood has devolved into a very rundown place. My room had basically been stripped of almost everything but the bed, frig, & tv. I had to request towels, toilet paper, Kleenex, a garbage can. The coffee maker didn’t have a carafe. The tv remote was also gone. The carpet was so scary looking that I never walked on it without shoes. No functioning ice machine (in July) and the pool was closed “for maintenance”. When I first walked in the smell of bleach was overwhelming. I learned later that this masked the smell of smoke emanating from the carpet despite it being a non-smoking room. I kicked it up every time I moved around the room. I was only in it from 10pm to 8am, so I toughed it out. Next morning went to the “free breakfast” only to find absolutely nothing available. Not even coffee. Apparently the coffee maker had broken a few weeks ago. This was my breaking point and I demanded a price reduction. I was given a full refund. The amount they lost would have fixed their coffee maker. SMH It makes me so sad, what has happened to this place.

4

Alejandra

Jun 28, 2025

·

Stayed 1 night

It smelled damp, there was trash on the back of the bed, and the breakfast was horrible, just cereal, no milk, old coffee, apples, that was the only thing that was decent, and hot orange juice.

4

Jamie

Jul 26, 2025

·

Stayed 1 night

Online said there was a restaurant but when we got there, the restaurant was closed. Because we had a large trailer attached to our truck, it was difficult to go anywhere to get food (which is why we chose this hotel). Thankfully the gas station next to it had decent food. The lobby smelled terrible. The place was very run down, not at all as pictured. The room itself hasn't awful except the stain of who knows what on a pillow and a bathroom that was extremely outdated and moldy in the tub. Would not stay again.

4

Bob

May 31, 2024

·

Stayed 1 night

Lacked trash basket in room, also cups. No coffeemaker,, poor TV reception, pitiful breakfast choices.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$39
February	$39
March	$40
April	$47
May	$43
June	$48
July	$42
August	$41
September	$53
October	$55
November	$49
December	$42

Su	Mo	Tu	We	Th	Fr	Sa
				1 $48	2 $48	3 $49
4 $48	5 $48	6 $48	7 $48	8 $48	9 $48	10 $48
11 $48	12 $48	13 $48	14 $48	15 $48	16 $48	17 $49
18 $48	19 $48	20 $49	21 $49	22 $48	23 $49	24 $48
25 $48	26 $48	27 $49	28 $48	29 $48	30 $48	31 $49

Norwood Inn and Suites Worthington

Prices for Norwood Inn and Suites Worthington

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Pets Allowed

1 King Bed

2 Queen Beds

1 King Bed, Smoking

Room, 1 King Bed, Pets Allowed

Guest reviews of Norwood Inn and Suites Worthington

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Norwood Inn and Suites Worthington

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $53	21 $49	22 $48	23 $48	24 $48	25 $49	26 $48
27 $48	28 $48	29 $49	30 $50