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The Elms Hotel & Spa, a Destination by Hyatt Hotel

Name: The Elms Hotel & Spa, a Destination by Hyatt Hotel
Address: 401 Regent Street, Excelsior Springs, Missouri, United States of America, Excelsior Springs, Missouri, United States of America
Rating: 8.23

"Loved the bar"

"Loved the restaurant"

"Rooms were immaculate"

"Welcoming staff"

Amenities

Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a 24-hour fitness center. Additional features at this ho...

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Guest reviews

8.2

Very good

Based on 1,000 verified reviews

Who stays here?

Business

7%

Couple

54%

Family

22%

Group

12%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At The Elms Hotel & Spa, a Destination by Hyatt Hotel, travelers praise the historic charm, relaxing spa and grotto, inviting pools and grounds, and friendly service, while noting occasional crowds, noise, and facility closures during renovations or repairs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

John

4 weeks ago

·

Stayed 2 nights

Loved that the lap pool is now open 24 hours. Bocci ball court was nice.

10

Krissy

Apr 12, 2026

·

Stayed 2 nights

The staff was wonderful, very knowledgeable and helpful. The spa was fantastic, and spending time in the grotto before the massage was so relaxing. I had the best massage I’ve ever had. I will definitely be back!

8

Kim

Mar 23, 2026

·

Stayed 2 nights

Hotel rooms spread out, not easy to find rooms where other family members were staying but that’s my only beef.

10

Joe

Feb 23, 2026

·

Stayed 1 night

Everyone was so friendly. Seems like they enjoyed working there.

8

Kristal

Feb 16, 2026

·

Stayed 3 nights

The hotel is beautiful! The guest staff were wonderful! The cleaning staff lacked good work & coming when we had asked for towels. Yesterday we asked our trash, glasses, & towels be changed. We even put everything together by the door for them. We were gone for 4hrs. we came back they never came. The front desk made them come up. It was clean room mostly but it lacked areas that they need to clean more. like the edges of the sinks & corners. It was a comfortable quiet stay. Beautiful hotel. I’d come back.

401 Regent Street, Excelsior Springs, Missouri, United States of America

Location

Located in Excelsior Springs, The Elms Hotel & Spa, a Destination by Hyatt Hotel is in the historical district, within a 5-minute drive of Hall of Waters and Cultural Museum and Excelsior Golf Course. This golf hotel is 2.5 mi (4.1 km) from Fence Stile Vineyards and Winery and 5.4 mi (8.7 km) from Watkins Mill State Park.

Hall of Waters and Cultural Museum(0.5 miles)

Excelsior Golf Course(1.3 miles)

Excelsior Springs Hospital(2.4 miles)

Fence Stile Vineyards and Winery(2.5 miles)

Mosby City Hall(4.9 miles)

Watkins Mill State Park(5.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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