Is parking available at the property?

Yes, free self-parking is available on-site. Valet parking is also offered for a fee of USD 30 per night.

Is breakfast offered, and what are the details?

Full breakfasts are available daily from 7 AM to 11:00 AM for a fee, approximately USD 10 to 30 for adults and children.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 100 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available. Details regarding pricing and arrangements can be obtained from the property.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. Please contact the property for specific details regarding available accommodations.

What is the location of the property in relation to key landmarks?

The hotel is located in Excelsior Springs, within a 5-minute drive of Hall of Waters and Cultural Museum and Excelsior Golf Course. It is approximately 2.5 miles from Fence Stile Vineyards and Winery and 5.4 miles from Watkins Mill State Park.

Does the property have a swimming pool?

Yes, the property features both indoor and outdoor swimming pools, including an outdoor heated pool. The pools are operational seasonally and specific hours may apply.

What are the policies for guests staying with children?

Up to 3 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20 per day. Advance request or confirmation is required for availability.

The Elms Hotel & Spa Resort in Excelsior Springs

Average nightly price at The Elms Hotel & Spa, a Destination by Hyatt Hotel by month, last 12 months (USD)
Month	Average price
January	$145
February	$162
March	$151
April	$171
May	$185
June	$231
July	$196
August	$208
September	$187
October	$210
November	$169
December	$161

What guests think

At The Elms Hotel & Spa, a Destination by Hyatt Hotel, travelers praise the historic charm, relaxing spa and grotto, inviting pools and grounds, and friendly service, while noting occasional crowds, noise, and facility closures during renovations or repairs.

Dining at Three Owls is frequently enjoyed, but guests also report slow service, limited choices at times, and higher prices. Rooms are generally comfortable and clean, though several mention small bathrooms, thin walls, and a lack of standard fridges or microwaves in some categories. Overall, expect a relaxing, amenity-focused stay with historic character, but occasional trade-offs in value and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular amenities include the spa with grotto, indoor lap pool, and a large outdoor pool with hot tubs and a pool bar, plus well-kept grounds and a fun ghost tour. Reported downsides are occasional closures, crowding or loud music at the pool, accessibility barriers (stairs/no elevator), and a gym under remodel.

Related guest reviews

8

ALISHA

Jul 14, 2025

·

Stayed 1 night

Check-in was smooth and quick. They were able to check us in early which was really nice. Our room was nice and the bed was comfortable. Outside of our room 2 room service tray’s full of food were on the floor the entire time we were there. They were never picked up and they weren’t ours. The pool was nice but extremely busy. There were no chairs available but we made the best out of it. Before dinner we used the bikes they have at the hotel to ride around. It was super fun and relaxing. We decided to do the Ghost tour. We showed up in the Lobby at 9pm along with about 50 other guest. There were entirely too many people and it definitely took away from the ambiance of a ghost tour. I also thought the price tag of 25 bucks a person was absolutely ridiculous considering we walked around the property and listened to stories. In the morning we ate at the Three Owls restaurant inside the hotel. They had a breakfast buffet with waffles, biscuits and gravy, French toast, eggs, potatoes fruit and a host of pastry’s. The food was good but was a little pricey. For 3 people Buffett and 3 coffee’s and our bill was 90$ with tip. Overall it’s a great hotel and I would go back for weekend.

8

Kristin

Jun 26, 2024

·

Stayed 3 nights

This hotel was absolutely amazing. The only reason I gave it 4 stars was because the outdoor pool was closed for almost two full days that we were able to utilize it. However, they did try to make it up to us. The outdoor pool and Indoor pool were absolutely amazing. The entire hotel itself was one of the coolest ones we’ve ever stayed in. We will be back.

8

Marie

Aug 21, 2025

·

Stayed 2 nights

I had heard so much about the Elms over the years that I had to come here for our anniversary. We enjoyed the historic aspect of the hotel and amenities. The rooms and general area around the hotel are clean and in good condition. The lap pool is currently closed due to a storm that created a leak. I was disappointed in this fact, but after seeing the actual lap pool, I pictured it differently, maybe a bit nicer. Although the room was okay, it was a bit small, and the bathroom was particularly small. The shower was tiny and the area around its base was very oxidized and could benefit from an update. The only issue I had with the hotel was the extra charges, such as a "destination fee," when the hotel in general is benefiting from people visiting it. There isn't any reason to charge anyone for a destination fee. Also, they charge for parking!

10

Carol

May 31, 2025

·

Stayed 2 nights

Absolutely beautiful property! We will return again. Indoor & outdoor pool & hot tub where great. Ghost tour was fun!

10

Kimberly

Aug 9, 2024

·

Stayed 2 nights

The Elms is a beautiful, historic hotel that has been modernized in ways that maintain its character. My room was clean & well appointed (note the “closet” was tiny). I had a breakfast & a dinner at Three Owls. Both were delicious & service was very good. I really enjoyed the pool - plenty of loungers (midweek) in both sun & shade. The pool bar has a good selection of drinks & bar food. I had a relaxing hydrafacial in the Spa. Only disappointment was that the Grotto was closed for repair. Although they knew about this days ahead of my trip, I received no notice. I would have postponed my trip as this was something I wanted to try. I asked for some consideration (Grotto charge is $75/two hours) and they applied a $50 credit to my bill. Overall, I would definitely stay here again —- but would call ahead to confirm amenities.

8

Amy

Jul 14, 2025

·

Stayed 1 night

It was a hot summer day so we understand the pool being crowded but there was noisy dance music playing instead of relaxing music. It was difficult to hold a conversation due to the volume. The pool bartenders seemed exhausted or maybe just having a bad moment. Other than that, we truly enjoyed our stay! PS If you’re planning on having a morning drink from the main floor cafe, get there early. By the time I went down around 9am, many items and drink ingredients were sold out.

10

James

May 16, 2025

·

Stayed 3 nights

This spa and hotel was amazing. Beautiful building, amazing accommodations and several restaurant choices attached to the hotel itself. Spa was nice. They do numerous styles of massages but also have a "grotto" which is a room with a dry and steam saunas, large hot tub, steam shower and an ice cold shower in addition to ice cold mint-scented washcloths to use. Outside was amazing too. The outdoor pool doesn't appear to have chlorine in it. Not sure if it is the spring water but it feels good and doesn't make your skin and hair feel dry. Outside is also a large amount of lounge chairs, a 20 person hot tub and bar! The grounds around it are also large and beautiful with gazebos, a meditation circle or stones and an herb garden. Oh and the hotel accepts dogs too! Out front they have a lawn with poo bag holder and can, like parks often have. One downside is there are no other dog amenities like any off leash area or.any spa features. Still, it is nice to be able to bring our dog!

10

Kari Jo

Mar 24, 2025

·

Stayed 2 nights

Neat atmosphere with fun to hear history. Quiet and relaxing; lots of spa options. The lap pool was my favorite!

10

Philip A.

Aug 24, 2025

·

Stayed 1 night

Excellent remodeled hotel whose origin dates back to the 1880's. Fun pool atmosphere. Fitness center was disappointing due to an ongoing remodel. Three Owls restaurant was delicious.

4

Tamera

Jul 1, 2024

·

Stayed 1 night

I didn't like that the pool down stairs didn't have any elevators

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Cleanliness

Most guests find the property and rooms very clean and well kept. A few report lapses such as an unclean room at check-in, dirty glasses, or untidy pool/spa areas.

Related guest reviews

10

Cristin

Feb 11, 2025

·

Stayed 2 nights

We had a wonderful time-the spa was incredible and the staff were all friendly. Hotel was very clean-it even smelled clean!

6

dennis

Feb 1, 2025

·

Stayed 1 night

Cups in the room with the ice bucket had lipstick on one of them. Clearly not washed. For the money that is unacceptable.

8

Christine

Jul 31, 2023

·

Stayed 2 nights

Other than the first room they put us in was NOT cleaned, beds unmade and towels everywhere, trash cans full. I had to go back down to lobby desk and tell them, and we were given another room......quite inconvenient. Our stay was very restful.

10

Allen

Apr 20, 2025

·

Stayed 1 night

We were returning north to MN. And stumbled upon this Lovely historic hotel. Staff wonderful, and I have never seen a more spotless room. Restaurant on sight. Nice sitting areas in lobby. Outside grounds were beautiful.

10

Nicholas

Feb 4, 2025

·

Stayed 1 night

Very clean

10

Abbey

Aug 1, 2023

·

Stayed 1 night

The Elms was a very nice place to stay! The property is beautiful and very well kept. The staff was friendly. I would definitely recommend visiting. I hope to go back in the future!

10

Carol

Mar 31, 2025

·

Stayed 1 night

Staff was extremely friendly. Very clean facility. Food is a little pricey. Room was very nice.

8

Theresa

Jun 27, 2024

·

Stayed 2 nights

The spa is the reason to go to the Elms. The rooms are very mediocre at best no refrigerators in there. I also felt like the bedrooms and the hallways were not that clean. The lobby and the spa and the restaurant great I will definitely come back for the spa for sure.

4

Cynthia

Jan 28, 2024

·

Stayed 1 night

Pool and spa area was filthy. Access to amenities was inconvenient to say the least. Unable to secure dining on premises. But, if you are into alcoholism this place is for you. Parking was nonexistent. This was due to a wedding party. I am disabled. All handicapped parking was full of non handicapped vehicles. What a joke! Pricing: Expedias pricing was $100 more than what i coud have received booking directly myself. There was one positive experience: The the bed was comfortable. R, Chet Denton 8166655849.

10

KEITH

Dec 7, 2024

·

The Elms is a beautiful hotel built in 1912 so it has an authentic early 20th century charm. It is architecturally beautiful from it's elegant main lobby to the curved upper seating in the Three Owls restaurant to the two story skylight in the main dining room; really a treat for the senses. The food was very good at the restaurant and while we were there they put on a Thanksgiving buffet that was very well attended and held in the beautiful main dining room. The rooms are small by todays standards but in top condition. The beds were particularly comfortable. The pools and hot tub were beautiful and clean. The weight room was well equipped with lots of machines and some free weights. The staff was professional and attentive. We were there during a snow and the grounds crew had all the side walks clear and salted before day break! This place is a jewel in the heartland of America, well worth the time and money if you are in the area.

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Rooms

Rooms are generally comfortable, with many praising the beds, but several note small bathrooms, thin walls, and dated or basic setups. Common gripes include the absence of mini-fridges/microwaves in some rooms and occasional maintenance issues (HVAC noise/leaks, phone or hot water problems).

Related guest reviews

8

troy

Aug 8, 2023

·

Stayed 1 night

Great classic historical building, nice restaurant (if a bit overpriced); great outdoor hot tub and gym. Air conditioners are awfully loud when they kick on; the thermostats have NO way to turn the system off, so I have to wear earplugs to sleep. Same in winter with the heating unit. It's unbelievable that there is such an antiquated thermostat control that can't be turned off (or at least if it could enable the fan to run continuously that would be ok too)

6

Terese

Jul 17, 2024

·

Stayed 2 nights

AC leaked all night in the ground. Told the front desk and they didn’t do much about it

6

James

Jul 14, 2024

·

Stayed 2 nights

There was a wedding and the hallway by our room was very loud both Friday and Saturday nights. Also, we could hear people talking and laughing from the room next to us which was loud enough for us to make out what was being said. Otherwise we had a fun stay! Could use some updates in their bedrooms especially carpet.

8

Tim

Aug 30, 2024

·

Stayed 3 nights

Bathroom size No in room fridge

10

Maryanne

Oct 22, 2025

·

Stayed 1 night

The Elms is my go to place to enjoy some tranquil alone time. The rooms are clean, and the beds are amazingly comfortable. The staff are awesome, the food at The Three Owls is delicious, the halls are quiet, and the grounds are lovely to walk. I'm looking forward to my next visit to relax and unwind.

6

Margaret

May 5, 2025

·

Stayed 2 nights

This is a beautiful, well-maintained hotel, and the staff are professional, helpful, and friendly. However, as a guest in a standard room, I felt like a second class citizen. The room had 2 queen beds which, theoretically, would mean 4 people could stay there, but the room had 1 packet of powdered cream and sugar for coffee and one desk chair, plus two small ottomans which served as tables, but certainly were not good for seating. We were also told that other rooms got real coffee mugs but our room was only supposed to have paper cups. I can’t imagine why Hyatt would want to make guests feel unworthy of the same treatment as everyone else.

10

Laura

Dec 28, 2024

·

Stayed 1 night

My only complaint is that the walls are thin- we could hear the laughter, sounds, and conversations of the people next to us and I don’t think it’s because they were loud. They were up till 3am or so. I think they could try to separate big groups from being next door smaller ones that don’t know each other.

6

russell

Nov 1, 2024

·

Stayed 3 nights

We did not have hot water for two days, like warm. The offered remedy was 10000 Hyatt points. Kinda weak! I also thought the hotel looked tired. Food at the restaurant for dinner was excellent, lunch not so much.

8

Danita

Apr 30, 2025

·

Stayed 1 night

Didn't like that there was no mini fridge or microwave in the room for the price. The paranormal tour should be included. Staff were very friendly

10

KEITH

Dec 7, 2024

·

The Elms is a beautiful hotel built in 1912 so it has an authentic early 20th century charm. It is architecturally beautiful from it's elegant main lobby to the curved upper seating in the Three Owls restaurant to the two story skylight in the main dining room; really a treat for the senses. The food was very good at the restaurant and while we were there they put on a Thanksgiving buffet that was very well attended and held in the beautiful main dining room. The rooms are small by todays standards but in top condition. The beds were particularly comfortable. The pools and hot tub were beautiful and clean. The weight room was well equipped with lots of machines and some free weights. The staff was professional and attentive. We were there during a snow and the grounds crew had all the side walks clear and salted before day break! This place is a jewel in the heartland of America, well worth the time and money if you are in the area.

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Service

Service is widely described as friendly, accommodating, and professional across the hotel and spa, with several shout-outs to front desk and tour staff. A few guests encountered slow or uneven service, poor communication, or isolated unhelpful interactions.

Related guest reviews

6

Renee

Jun 10, 2025

·

Stayed 2 nights

Nice historic hotel. Rooms nice. Spa nice. Little concerned about the safety of the hotel. Several people were witnessed coming in from outside gates who did not appear to be hotel guests. Key card pad on outside door did not work to get into indoor pool. They just walked in. We mentioned this to the front desk attendant who said, "yeah none of the key pads work but I dont get paid enough to care about that." All was find during our say, but for a nice hotel, I do feel like that is something you should care about.

10

Amy

Mar 24, 2025

·

Stayed 3 nights

The spa was amazing! Hotel staff was excellent throughout. All requests (softer pillows, more towels etc) met with speed and kindness.

10

Melissa

Dec 19, 2023

·

Stayed 2 nights

The Elms is a destination. We checked in on Saturday and didn’t leave the property until Monday when we checked out. Service was impeccable and so friendly. From Shawna at the front desk to Jay who did our ghost tour and night desk, everyone we encountered was helpful, friendly and top notch. Loved Jay, his stories and “hunting” on our own.

6

Hannah

Mar 26, 2025

·

Stayed 3 nights

The property is beautiful. However do not pay with a debit card they held over 1600 when my total bill was around 900 dollars from me leaving me with limited funds for the trip. I asked what these charges were I got different answers fron different staff. I am not blaming the staff just wish they would have been more clear on what was being taken out and why.

10

Deb

Apr 25, 2025

·

Stayed 2 nights

The staff was very kind and accommodating. The grounds were beautiful with all the tulips and other flowers. The Spa was relaxing and my massage was the best!

10

Anne

Oct 24, 2025

·

Stayed 2 nights

Love this hotel! Lots of history and even some ghosts. Went on a ghost tour with Jay. Very knowledgeable, funny and spooky. Every employee we met was extremely friendly and helpful. Food at three owls was delicious!

8

julie

Mar 5, 2024

·

Stayed 1 night

This was a pretty hotel with a lovely room. It was clean. The lobby smelled like a spa. My problem with our stay was our room was not ready at 3 when were supposed to check in. Thats fine, things happen but there was also no where to go to wait. The bar was not open, the coffee shop was not open. We waited in the lobby for a while but decided to head to the town and wait there. We left our number with the front desk and headed into town. There was 1 bar open, and we waited there until 4:15 when i called them to see if the room was ready. It was, we got a text right after I hung up. Maybe this sounds petty but this was a little more than i usually pay for a hotel and i would think that they would at least put out the effort to make you feel welcome. It was during the week and they werent that busy.

10

Barb

Aug 1, 2025

·

Stayed 3 nights

The facility was beautiful, the Beds and room was great. Front desk staff very friendly and helpful. Jay who lead the paranormal tour was very knowledgeable and funny. Resturant the three owls the food was great but took forever for the food to arrive at the table. The bread was served after the meal. Kind staff but the management of the kitchen communications needs work.

10

Tom

Aug 3, 2024

·

Stayed 1 night

Leslie at the front desk was exceptional!!!

10

Jim

Sep 24, 2025

·

Stayed 1 night

We stayed at the Elms to celebrate our 50th wedding anniversary. We had an ADA accessible room. We were treated like royalty by the staff. Everyone was exceptional.

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Location

Scenic historic grounds with walkable gardens; many enjoy staying on property. The immediate town is quiet with limited dining/nightlife, though some restaurants and wineries are a short drive.

Related guest reviews

10

Tom

Nov 30, 2024

·

Stayed 1 night

A hidden little gem in the middle of nowhere

10

Kimberly

Aug 9, 2024

·

Stayed 2 nights

The Elms is a beautiful, historic hotel that has been modernized in ways that maintain its character. My room was clean & well appointed (note the “closet” was tiny). I had a breakfast & a dinner at Three Owls. Both were delicious & service was very good. I really enjoyed the pool - plenty of loungers (midweek) in both sun & shade. The pool bar has a good selection of drinks & bar food. I had a relaxing hydrafacial in the Spa. Only disappointment was that the Grotto was closed for repair. Although they knew about this days ahead of my trip, I received no notice. I would have postponed my trip as this was something I wanted to try. I asked for some consideration (Grotto charge is $75/two hours) and they applied a $50 credit to my bill. Overall, I would definitely stay here again —- but would call ahead to confirm amenities.

10

Abbey

Aug 1, 2023

·

Stayed 1 night

The Elms was a very nice place to stay! The property is beautiful and very well kept. The staff was friendly. I would definitely recommend visiting. I hope to go back in the future!

10

lisa

Jul 13, 2025

·

Stayed 2 nights

Beautiful location! Well kept! Love the town and going to the local restaurants.

10

John

Mar 2, 2025

·

Stayed 1 night

Had a wonderful couples’ getaway. The staff is super friendly and the ambiance was lovely. There are several restaurants close by. We had breakfast on site at Three Owls. It’s a nice buffet though a bit pricey. We look forward to going back in the summer to enjoy the outdoor pool.

10

Randy

Sep 11, 2023

·

Stayed 2 nights

A wonderful secret getaway that is well apportioned but not pretentious. Reminds me of a turn of the century resort that Mark Twain may have visited. Lovely walkable garden and grounds.

8

Cheryl

Mar 4, 2023

·

Stayed 1 night

We enjoyed our stay at the historic Elms Hotel. Fortunately, the hotel has enough right there on site to keep you entertained, because the near part of Excelsior Springs is not bustling.

10

Robert

Aug 10, 2024

·

Stayed 1 night

Revisited for the first time since I was kid 30 years ago. What a beautiful renovation! The grounds of the Elms were so relaxing and serene; the highlight of our stay was a late night walk under the LED torch-lit path, surrounded by lush hostas, ferns and moss-carpeted trees. We laid in a hammock between two trees, gazing at the stars with the ambience of nature providing the soundtrack. SO romantic. In the morning, we returned to this area for group yoga under the gazebo, which was heavenly. Inside, we loved how bustling the entertainment was, from the live music coming out of the lounge to the super fun paranormal tour with our superbly entertaining guide, Jay! The facilities are slickly updated but honor the history of the building with class and nuance. The underground lap pool was so cool and unique! In our room, I especially appreciated how roomy and contemporary the bathroom and shower were. The immediate area around The Elms is a mix of charming small town Main Street vibes and old houses in various states of disrepair, but it doesn’t sour the charm and elegance of The Elms whatsoever. It’s a diamond in the rough. I highly recommend a visit if you haven’t been in a while!

10

La Tonya

Jun 13, 2023

·

Stayed 2 nights

The historic Elms Hotel was a must stay on our list for one tank trips. We live less than hour from the hotel and wanted to experience the rich history of the hotel and the surrounding areas of Excelsior Springs, MO. The friendly staff and vintage charm of the hotel made the stay worth it. We really enjoyed the Lap Pool and exploring vintage items in and around the hotel like the brass cash register and the well.

10

KEITH

Dec 7, 2024

·

The Elms is a beautiful hotel built in 1912 so it has an authentic early 20th century charm. It is architecturally beautiful from it's elegant main lobby to the curved upper seating in the Three Owls restaurant to the two story skylight in the main dining room; really a treat for the senses. The food was very good at the restaurant and while we were there they put on a Thanksgiving buffet that was very well attended and held in the beautiful main dining room. The rooms are small by todays standards but in top condition. The beds were particularly comfortable. The pools and hot tub were beautiful and clean. The weight room was well equipped with lots of machines and some free weights. The staff was professional and attentive. We were there during a snow and the grounds crew had all the side walks clear and salted before day break! This place is a jewel in the heartland of America, well worth the time and money if you are in the area.

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Dining

Three Owls and the breakfast buffet earn frequent praise, but guests also report slow service, occasional limited or inconsistent food quality, and high prices; pool/cafe options can sell out or close early.

Related guest reviews

10

Mary

Aug 24, 2025

·

Stayed 1 night

The staff was wonderful and the Three Owls Restaurant was so good. The breakfast buffet this morning was delicious. The chef was very social. I enjoyed visiting with him.

8

Gary

Jan 2, 2025

·

Stayed 2 nights

For the price point of this beautiful historic hotel, The Elms Hotel leaves something to be desired for the little things that would make a huge difference. For instance, the very small bathroom/shower has a slick shower pan. It would be great if there was either a textured shower floor or at least a shower mat to help reduce the risk of slipping and falling. Also the toilet paper was very cheap and sub par. I would suggest that your guests need to feel pampered or at least in keeping with the cost of staying here. We were also underwhelmed with the food in the coffee shop. On an up note, our room was clean and the bed was very comfortable! We enjoyed a room service breakfast our first morning and it was very nice! We were celebrating our first anniversary and enjoyed a very nice and truly wonderful dinner at the Three Owwls Restaurant! Compliments to the chef and wait staff for a special meal and dining experience.

8

Virginia

Jul 18, 2024

·

Stayed 1 night

Very disappointed in the restaurant. Poor choices, drab and food quality an issue.

8

Amy

Jul 14, 2025

·

Stayed 1 night

It was a hot summer day so we understand the pool being crowded but there was noisy dance music playing instead of relaxing music. It was difficult to hold a conversation due to the volume. The pool bartenders seemed exhausted or maybe just having a bad moment. Other than that, we truly enjoyed our stay! PS If you’re planning on having a morning drink from the main floor cafe, get there early. By the time I went down around 9am, many items and drink ingredients were sold out.

4

Brenda

Sep 12, 2025

·

Stayed 2 nights

Wonderful spa! Hotel not so much. I was expecting a 4 star Hyatt. But it is more like 2 stars. Restaurants had kimited menus and poor food. I sent mine back. The bed was uncomfortable and had the worst quality of bedding!!

10

Anne

Oct 24, 2025

·

Stayed 2 nights

Love this hotel! Lots of history and even some ghosts. Went on a ghost tour with Jay. Very knowledgeable, funny and spooky. Every employee we met was extremely friendly and helpful. Food at three owls was delicious!

10

John

Mar 2, 2025

·

Stayed 1 night

Had a wonderful couples’ getaway. The staff is super friendly and the ambiance was lovely. There are several restaurants close by. We had breakfast on site at Three Owls. It’s a nice buffet though a bit pricey. We look forward to going back in the summer to enjoy the outdoor pool.

6

russell

Nov 1, 2024

·

Stayed 3 nights

We did not have hot water for two days, like warm. The offered remedy was 10000 Hyatt points. Kinda weak! I also thought the hotel looked tired. Food at the restaurant for dinner was excellent, lunch not so much.

10

Dee

Apr 12, 2024

·

Stayed 1 night

Staff everywhere were very helpful! This is a great place for its history. The hotel had a restaurant, which was a bit expensive, but so nice not to have to leave to find a meal or drink.

10

Barb

Aug 1, 2025

·

Stayed 3 nights

The facility was beautiful, the Beds and room was great. Front desk staff very friendly and helpful. Jay who lead the paranormal tour was very knowledgeable and funny. Resturant the three owls the food was great but took forever for the food to arrive at the table. The bread was served after the meal. Kind staff but the management of the kitchen communications needs work.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $196	3 $201	4 $181	5 $204	6 $269	7 $328
8 $182	9 $166	10 $164	11 $194	12 $175	13 $307	14 $324
15 $191	16 $166	17 $163	18 $163	19 $156	20 $270	21 $339
22 $189	23 $160	24 $156	25 $164	26 $161	27 $210	28 $220
29 $165	30 $165

Su	Mo	Tu	We	Th	Fr	Sa
		1 $154	2 $153	3 $166	4 $305	5 $368
6 $191	7 $152	8 $153	9 $154	10 $164	11 $263	12 $351
13 $172	14 $154	15 $151	16 $152	17 $152	18 $191	19 $228
20 $175	21 $184	22 $152	23 $152	24 $152	25 $185	26 $243
27 $209	28 $155	29 $153	30 $152	31 $201

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Prices for The Elms Hotel & Spa, a Destination by Hyatt Hotel

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About this property

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Room, 1 King Bed (Royal)

Room, 1 King Bed

Signature Suite, 1 King Bed with Sofa Bed

Presidential Suite, 1 King Bed with Sofa Bed (Royal)

Royal Suite, 1 King Bed with Sofa Bed (Parlor)

Deluxe Room, 1 King Bed with Sofa Bed (Royal)

Suite, 1 Queen Bed (Parlor)

Room, 1 King Bed, Accessible (Shower)

Room, 2 Queen Beds (Royal)

Deluxe Room, 1 Queen Bed with Sofa Bed

Deluxe Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed (Parlor)

Room, 1 Queen Bed

Suite, 2 Queen Beds (Parlor)

Room, 1 Queen Bed, Accessible (Shower)

Room, 2 Queen Beds

Guest reviews of The Elms Hotel & Spa, a Destination by Hyatt Hotel

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