Americas Best Value Inn & Suites Harrisonville

The parking lot trash was over flowing into the sidewalk and the parking lot. Did not feel safe due to people partying in the parking lot

I did a late check in but they did accept dogs.

The room was good, the location convenient to restaurants and highway, the pool was a little cold, no hot tub. The breakfast was good, but the cafeteria line was hard to access and the seating area was very crowded.

The property was dirty all trash cans were full for two days.

Multiple homeless people living there. Door locks were not good. Smells bad. Dead bugs everywhere. Sink drain was clogged.

Unusual 2 door system only opening inside

I don't have any complaints about the property, necessarily, but the doorknob to the outside door was broken and I almost couldn't get back in and the back to the remote was missing, so the batteries didn't stay in. Also, there were other guests making an absolute racket all night long, it was unbelievable. The staff was wonderful though, they were helpful and pleasant.

Advertised having a pool - permanently closed Advertised breakfast- had coffee milk 2 kinds of cereal and pre packaged little donuts, hoho's. Sad very sad

Signs posted everywhere stating you are responsible for falling, but but office not wheelchair accessible? And liss of any items etc. check in .guy was friendly but it took a long time and and people not in uniform walked in office. Two of these people were seen smoking on the sidewalk outside of a room. The next morning one of those people was the morning shift person. 715 we wanted to grab something to eat and check out. She was bringing out milk for breakfast. How are little Debbie snacks considered breakfast. We told her we were unhappy smelling smoke from outside in our room and that the person in the room next to us had his TV on ALL night loud enough that we could understand every word. We were told "that's how he sleeps." I repeated we didn't get sleep because we heard EVERY WORD plainly. She said sorry as we were walking out the door without breakfast. Also there was a pet following one of the other smokers around the building unleashed.

The room was very dirty. Trash on floor and in waste bins. We had reserved and paid for a handicap access room. This was not. No assist rails in the bathroom. We could get the wheel chair into the room.

There were roaches from the moment we entered the room. When staff was told they wanted to come to the room to see the roaches for themselves and so they could “advise housekeeping”. We decided not to stay simply because the upkeep of a place that serves breakfast should be better than what was shown.

Just a nasty place

The room was extremely hot. Had dead bugs everywhere. The bed was filthy. We stayed only a few hours to get some rest and left.

I booked this room to stay with a wrestling team that rented 8 other rooms. All rooms had complaints. Roaches, mold, hair on floor, dirty towels and bedding.

Linens really need to be addressed. Almost every piece of bedding or bath towel was stained in some way. Makes you wonder if they are clean or just stained. Yuck. Breakfast was terrible. You can choose from plain cheerios/Raisin Bran or little wrapped mini muffins, honey buns, or other little Debbie snack cakes. Found trash behind the toilet and trash on a shower ledge. My standards aren’t the highest, and this didn’t even make the grade. Check in is behind a plexiglass. Just find somewhere else.

Old, very dirty, wouldn't stay here or recommend it

The dirtiest place we have ever stayed. Had no other choice except to sleep in truck. Drove an extra 100 miles, got there after midnight and had to go to front desk and ask for different room. The carpet and sink was full of hair and gravel and we're not just talking her from one person. Long black hair long blonde hair dog hair. He took me to a second room and it was in the same condition. He apologized and took us to another room that he said they never rent out unless the place is full. That room had been remodeled but the bathroom wasn't any cleaner

So dirty didnt

My toilet was the loudest I've ever heard. It was sooooo loud, all weekend, with ever flush and handle jiggle. It just ran all day. The restroom had old towels in it, the tub wasnt clean and their was eyelashes and dead bugs behind the restroom door. There wasnt a dead bolt to the dead, so we rigged our own setup. The sheets were stained, so we slepted in our clothes. There was dog or human poop outside the door to leave by parking area and the trash cans was full all weekend starting from Friday checkin.

The room was very dirty. Trash on floor and in waste bins. We had reserved and paid for a handicap access room. This was not. No assist rails in the bathroom. We could get the wheel chair into the room.

Most uncomfortable bed ever. No breakfast options. I do not recommend staying here. Only good thing was Applebee's across the street. Decent meal after long travel day

Nice sized rooms, front desk staff extremely nice and helpful. Will stay there again.

The mattress and pillows felt like sleeping with concrete

Walls were very thin could hear the people in the room next to us very clearly with casual conversation. The heater in our room didn’t work- we couldn’t get the unit to turn on. Remote was missing battery cover. Beds didn’t look like they were cleaned- stained, hair on one of the pillows and a top sheet was used instead of a regular fitted sheet for the bed. Was a very comfy bed though. Floor felt sticky on feet. No hand towels and the toilet had toilet paper sitting in it still when we arrived.

First room had a non working AC. Second room was likely not cleaned as there were grease spots (assuming from pizza) on the bedspread.

At check in the front desk lady was friendly and polite. When i got to the room the first thing i noticed was the smell. Im not sure if it was a cleaning chemical, adhesive for the vinyl flooring, or something else but there was an odd chemically odor that was stronger in the room than the hallway. After the nasal assault, the low battery chirping of the smoke detector was the next thing. I went to the front desk, but they do not have access to batteries as they are kept in a locked drawer. So, down the detector came. I then went to take a shower, because after 15 hours on the road i was ripe. Water pressure is good, but there are only two options, off and full blast. The water was hot-ish, but the max was probably in the 110 to 115 degree range. Theproblem with the shower was the spray of water that went out from the side all over the place. After the shower, i went to bed. The bed was extra firm, which for me was good, but if you want something softer you're out of luck. I tavel with my own pillows, but noticed the hotels were also quite firm. Oh, i almost forgot. In the listing it says something about soundproofing. This is not true. The next room over had wrestling on, and i might as well had been sitting next to them. Thankfully RAW was over by 10pm, and they turned their TV off. So, no soundproofing, dampening, or anything. Thankfully i had considerate neighbors. Overall, ok stay for the price.

Booked on line. Check in was somewhat tedious with them requiring manual preparation of forms. Then some reason there was a $40 deposit I wasn't aware of. We made it to the room and within 5 minutes we knew we weren't going to stay. Hair on a pillow, stains on the sheets, standing water from an unknown source in the bathroom, and an air conditioner that was struggling to put out any kind of cool air. We went back downstairs and told the front desk clerk we were cancelling and told him why. He seemed surprised but agreed to credit our card for the deposit and told us to go to the booking company for a refund. I should have read the reviews before I booked, but this was one of the last motels close to what we had planned for. We ended up staying with relatives. Won't ever inquire about this motel again!

Had to change rooms due to no remote for the tv and the refrigerator not working. Had a suite now in a regular room and the toilet doesn’t work. No water. Having to fill it up in the tank with a bucket. No fitted sheet on the mattress of the bed. Just a cover sheet covering the mattress.

The rooms are in need of an update. No fitted sheets on bed. Dirt on mattress, dog food on floor, for no smoking the hallway was thick with the smell of smoke! I guess what constitutes for continental breakfast has gone downhill. Two choice of cereals little Debbie snack foods. Nothing hot like the picture shows a waffle maker deceiving.

Signs posted everywhere stating you are responsible for falling, but but office not wheelchair accessible? And liss of any items etc. check in .guy was friendly but it took a long time and and people not in uniform walked in office. Two of these people were seen smoking on the sidewalk outside of a room. The next morning one of those people was the morning shift person. 715 we wanted to grab something to eat and check out. She was bringing out milk for breakfast. How are little Debbie snacks considered breakfast. We told her we were unhappy smelling smoke from outside in our room and that the person in the room next to us had his TV on ALL night loud enough that we could understand every word. We were told "that's how he sleeps." I repeated we didn't get sleep because we heard EVERY WORD plainly. She said sorry as we were walking out the door without breakfast. Also there was a pet following one of the other smokers around the building unleashed.

Room is filthy, owner was rude and room was overpriced. I would not recommend this hotel.

I ended up contacting hotels.com because of the filthy mess that was at this location. The representative had no luck in contacting the owner of the property and was hung up on by staff. I was asked to go up to the front desk with my cell phone and no one was there. I managed to grab a manager and he informed me that he would be unable to refund any portion of my money. He said that the owner conveniently left for the day. while on hold with Hotels.com, the manager took me to a different room that was cleaner, but not what I would expect from a property of yours. I am unable to drive in the dark, so I went ahead and took it. Needless to say, I left at 3:30 this morning because I couldn’t stay any longer. Your staff was wonderful and giving me a partial credit for my inconvenience. I would suggest that you take this property off of your list as there were feces around the toilet, food on the floor, beer bottle, lids on the floor, stains on the lamp, shade and just disgustingly dirty in general! It was ridiculous .

Great staff

The guy at counter has absolutely no personality at all! He acted like he wanted no part in being there

The staff very nice

Great customer service

DO NOT COME HERE. DIRTY AND UNSAFE. The property was very dirty and our first room did not have the bathroom cleaned. Breakfast was little debbie snacks. The room was listed as for 5 but was two double beds and nothing else or room for a rollaway so we had to pay an upcharge for a 3 queen room. People were smoking in the non-smoking halls and our non smoking room smelled bad. When I approached the owner about these issues he said there was nothing he could do about people smoking and by choosing to stay I could not be reimbursed in any way. Yelled at me to never come back. He stated that he gets several complaints a week but does good business so he doesn’t care.

Booked on line. Check in was somewhat tedious with them requiring manual preparation of forms. Then some reason there was a $40 deposit I wasn't aware of. We made it to the room and within 5 minutes we knew we weren't going to stay. Hair on a pillow, stains on the sheets, standing water from an unknown source in the bathroom, and an air conditioner that was struggling to put out any kind of cool air. We went back downstairs and told the front desk clerk we were cancelling and told him why. He seemed surprised but agreed to credit our card for the deposit and told us to go to the booking company for a refund. I should have read the reviews before I booked, but this was one of the last motels close to what we had planned for. We ended up staying with relatives. Won't ever inquire about this motel again!

Front Desk guy was awesome. Very helpful and nice. Glad I picked this place to stay the night.

The staff was friendly. The room was clean and comfortable. Very good room for the price

Great place to stay

The parking lot trash was over flowing into the sidewalk and the parking lot. Did not feel safe due to people partying in the parking lot

Or room was clean. Area seemed safe and quite.

Clean and convenient.

The room was good, the location convenient to restaurants and highway, the pool was a little cold, no hot tub. The breakfast was good, but the cafeteria line was hard to access and the seating area was very crowded.

There was trash still in the bathroom. A strange man was at the edge of the parking at night talking to himself and watching motel guests go in and out. Felt very unsafe.

You get what you pay for. The hotel was clean enough, the staff were polite, and we were comfortable during our stay. I can't give it a 5-star though, because the strong scent in the hall and rooms was a bit overwhelming and lingered in my clothing the next day. I was also not accustomed to the glass barrier between me and the clerk during check-in, which gave the feel that I was in a less secure location. The other clientele staying at the hotel and sitting on the sidewalk smoking were ... interesting. If I had not pre-paid for my room, I probably would have walked out and gotten a different hotel. But it served our needs, was easy to locate, and the staff themselves were attentive and helpful.

We stayed here one night just passing through and visiting a relative who had suggested the Applebee's across the street, so we stayed here as it was convenient. There was a body hair on the clean bath mat towel (which was draped over the side of the tub with soap displayed on it so it likely was a clean linen but fell off whoever was flipping the room. The beds were uncomfortable and only had thin coverlets and sheets. The hotel had a musty odor, the room next to us had a strong smell of cigarette smoking when we walked past and the door wasn't even latched which seemed unsafe to me. I wouldn't stay here as a single traveler.

Quiet, convience, clean.

Great place andd convenient

Very limited breakfast. Donuts and cereal. When I tried to get a cup of coffee at checkout, there was none.

Check-in person never once looked us in the face or smiled, or offered assistance to two seniors he put on the second floor. When we came down for breakfast, there was nothing buy dry cereal, but NO MILK. No headboards. Upgrades to room in flux. Room was clean. Beds were tolerable.

The hotel itself was actually pretty decent…..could use a little updating. My only complaint is that they could put a little bit of effort into their “breakfast”…there were 2 cereal choices & Little Debbie snack cakes, but at least there was coffee.

We had to fix the toilet when we got there. Bed was not comfortable. "Breakfast " was a joke. They had little swiss rolls in a package and packages of strawberry zingers. Lol

I had reserved an accessible room with 2 queen beds to accommodate 3 people, but when we arrived the person at the desk said their only accessible room had one queen bed and did not have room for a cot or rollaway bed. I was charged an extra $10.92 for our daughter. I'll take that up with hotels.com Breakfast was a mere choice of a plastic wrapped tiny muffin, or dry cereal.

Hotel was old but decently clean. Probably would not stay there again, breakfast options was limited to cereal so chose not to eat there. Definitely was upset it was not as advertised

The room was good, the location convenient to restaurants and highway, the pool was a little cold, no hot tub. The breakfast was good, but the cafeteria line was hard to access and the seating area was very crowded.

Decent price. Ptoperty and rooms were dirty. Bath tub had hair and bugs in it. Bed spings squeak. Breakfast consisted of cereal and Little Debbie snacks.

Advertised having a pool - permanently closed Advertised breakfast- had coffee milk 2 kinds of cereal and pre packaged little donuts, hoho's. Sad very sad

The rooms are in need of an update. No fitted sheets on bed. Dirt on mattress, dog food on floor, for no smoking the hallway was thick with the smell of smoke! I guess what constitutes for continental breakfast has gone downhill. Two choice of cereals little Debbie snack foods. Nothing hot like the picture shows a waffle maker deceiving.