Name: Red Roof Inn St Louis - Westport - Maryland Heights
Address: 11837 Lackland Road, St. Louis, Missouri, USA, St. Louis, Missouri, US
Price range: 57 $–70 $ per night
Rating: 6.12

Was Gäste sagen

Im Red Roof Inn St Louis - Westport - Maryland Heights weisen Bewertungen häufig auf Sauberkeits- und Wartungsprobleme hin – verschmutzte Bettwäsche, Schädlinge, Gerüche und kaputte Einrichtungen – sowie wiederkehrende Sicherheitsbedenken. Einige wenige Gäste erwähnen eine ruhige Umgebung und einige renovierte Zimmer.

Die Zimmer sind oft klein und abgenutzt, mit Wartungsproblemen, unangenehmen Gerüchen und fehlenden grundlegenden Annehmlichkeiten wie einer Mikrowelle oder einer Minibar, obwohl einige Betten bequem sind. Das Feedback zum Service ist sehr unterschiedlich, von hilfsbereitem und zuvorkommendem Personal bis hin zu langsamen, untätigen oder unprofessionellen Interaktionen sowie Schwierigkeiten bei Zimmeränderungen oder Kautionen. Erwarten Sie einen preisgünstigen Aufenthalt mit erheblichen Kompromissen und Variabilität.

Reinigung

Zimmer

Dienstleistung

Standort

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Sauberkeitsbedenken sind häufig, mit Berichten über schmutzige Zimmer und Bäder, verschmutzte oder befleckte Bettwäsche, starke Gerüche, Schädlinge (Kakerlaken und einige Berichte über Bettwanzen) und inkonsistente Reinigung. Einige Gäste erwähnten saubere Zimmer, aber die Erfahrungen waren unterschiedlich.

Zimmer

Die Zimmer sind häufig klein und abgenutzt, mit Wartungsproblemen wie defekten Schlössern oder Einrichtungsgegenständen, Problemen mit der Heizung, Lüftung und Klimaanlage, Fehlfunktionen des Fernsehers oder Alarms sowie unangenehmen Gerüchen; viele verfügen nicht über eine Mikrowelle oder einen Minikühlschrank. Einige erwähnen aktuelle Renovierungen und bequeme Betten.

Dienstleistung

Der Service ist uneinheitlich: Einige Gäste beschreiben freundliches, zuvorkommendes Personal, während andere langsame oder unhilfsbereite Antworten, Wartezeiten beim Check-in, Schwierigkeiten bei der Zimmeränderung sowie Streitigkeiten über Kautionen oder Richtlinien melden.

Ähnliche Gästebewertungen

6

Arianna

25. März 2024

·

Aufenthalt am 2 Nächte

First room we got was the sheets were stained and it was really gross. We asked for a different room and they gave us one right away. The front desk associates and staff were really kind. The rooms just were not cleaned well. I don’t believe it is the inn’s fault, I think it’s just due to low prices, there was a few people outside doing drugs. You get what you pay for

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2

Scott

20. Feb. 2023

·

Aufenthalt am 3 Nächte

The staff is extremely un-helpful, and rude. i booked a double room with Expedia, and recived a single bed at the property. The Clerk refused to work with me to switch rooms, despite the fact the parking lot was empty at 11pm. he said I had to contact Expedia. I did, Expedia tried to call, and no one would answer.

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2

Cynthia

13. Aug. 2025

·

Aufenthalt am 1 Nacht

If I could give negative "stars", I would. I was traveling with my 2 daughters (20 & 14) and my daughter's cat, moving my older daughter from D.C. to Arizona. I was driving the rental van, so they arrived before me and checked-in. The room my daughters were given did not have keys that would work the door lock - the front desk attendant used a master key to let them into thevroom and said he would see about "fixing that" in the morning (we were only staying one night) When they opened the door to the room, my daughter said that you could see something in the air, like it was foggy, and there was a dehumidifier plugged in and running in the room. After they wrre in the room and closed the door, the room had an overwhelming smell of some kind of chemical, that she explained was like a chlorine smell. After only 5 minutes in the roo., my youngest daughter's eye started to swell shut. They called me and I was still 35 minutes away, so they told me that they would meet me at a Loves Travel Plaza about 15 minutes from the hotel because they did not feel safe waiting in the car at the hotel and they needed to flush out my daughters eyes. I am exceedingly happy that I had my daughter's cat with me, because I do not know how sick the cat would have gotten breathing in whatever chemical was in that room! And they KNOWINGLY put 2 females and an animal (my daughter paid the extra deposit for her cat) in a room in that condition!!!! I had to find a hotel for us to stay in at 2:30AM

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2

Lauren

6. Sept. 2025

·

Aufenthalt am 1 Nacht

Arrived to check in around 7pm to a line of 6-7 people also waiting to be checked in, with nobody in the office for over 20 minutes. Upon entering the room, there was a booger stuck to the wall, hairs and dead bugs in the bathroom, the toilet was old/would not flush, & the AC unit did not fully work (kept shutting off and on).

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2

Victoria

24. März 2023

·

Aufenthalt am 1 Nacht

The key to our room didn’t work once we returned to the hotel after doing some work. When the key was reset multiple times with no success, the front desk clerk said the batteries in the door were dead and there was nothing he could do. He refused to call anyone and said the next lady to come on shift might have a key to open it. Finally once I said I would contact the police then, in order to gain entry to the room to get my things at least. He then proceeded to “find” a key and opened the door. He was rude, talked to me completely out of line and told me we shouldn’t have left the room if we wanted to ensure we could get back in. Like??

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2

Angela

21. Apr. 2024

·

Aufenthalt am 1 Nacht

We checked in around 9pm still charged full rate for room $100. Room looked ok when we walked in. So we changed clothes for the night. Went in to use the bathroom and it was disgusting. Tried calling front desk numerous times but no answer. I took the soap and a towel and cleaned the toliet so we could use it. Told the front desk the next morning and was told “oh we’ll let the manager know. Thanks but no thanks. Would not stay again.

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4

Tera

6. Juni 2025

·

Aufenthalt am 1 Nacht

I did not stay. And the refund process is a challenge as they do not cooperate but work wound the issue at hand. They should not sell rooms if they’re not completely renovated, freshly painted and not fully furnished with amenities. The individuals staying below were having their room gutted and cleaned as it unsanitary. They double charged my incidental fee which also became a nuisance.

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2

Bethany

30. Juni 2023

·

Aufenthalt am 1 Nacht

Night clerk refused to let me check in because I have a papered service animal with me. Insisted on charging double deposit for service animal. This is ILLEGAL. I have no room, been charged 3 times, and can’t get a key.

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10

Monica

21. Juni 2025

·

Aufenthalt am 1 Nacht

I was stranded in St Louis and needed a place to stay for one night until I could get back home the next day. I prepaid online but didn't have my proper credentials with me, but instead of turning me away, the staff worked with me to get verification so I wasn't stuck without a place to stay. They were super friendly and helpful. The building could use some upgrades aesthetically, but overall, for the price, they are good. The rooms just have the basics but were clean. What impressed me was the friendliness of the staff and willingness to work with me in a bind going above and beyond. They could have just refused my stay.

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2

Hayley

24. Juni 2025

·

Aufenthalt am 6 Nächte

I upgraded to a deluxe room after being told it was bigger and it wasn't. The lock on the door was lose and didnt work great. Sheeta were stained and gross. The dresser was broken and not clean we we arrived. We stayed 5 nights with 4 people and the front desk wouldnt give any extra pillows. When asking for extra towels, only 2 provided, they wouldn't at first. We ran out of toilet paper and other supplies as well after being there 3 days and they were hestiant to give any more to us. After paying $700 for this stay I am not happy at all.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Mehrere Gäste schätzten die ruhige Lage und die Nähe zu Westport Plaza und nahegelegenen Tankstellen, während andere sich aufgrund von herumlungernden Personen oder nächtlichen Aktivitäten auf dem Gelände unwohl fühlten.

Monat	Durchschnittspreis
Januar	56 $
Februar	59 $
März	60 $
April	62 $
Mai	62 $
Juni	63 $
Juli	60 $
August	65 $
September	64 $
Oktober	63 $
November	63 $
Dezember	61 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $67	15 $66	16 $67	17 $67	18 $70	19 $70
20 $57	21 $64	22 $64	23 $64	24 $64	25 $70	26 $70
27 $63	28 $64	29 $64	30 $64

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $58	2 $63	3 $63
4 $58	5 $58	6 $58	7 $58	8 $58	9 $63	10 $63
11 $58	12 $58	13 $58	14 $58	15 $58	16 $63	17 $63
18 $58	19 $58	20 $58	21 $58	22 $58	23 $63	24 $63
25 $58	26 $58	27 $58	28 $58	29 $58	30 $63	31 $63

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Deluxe-Zimmer, 2 Doppelbetten (Smoke Free)

Standardzimmer, 1 Queen-Bett (Smoke Free)

Superior-Zimmer, 1 King-Bett (Smoke Free)

Standardzimmer, 1 King-Bett (Smoke Free)

Standardzimmer, 2 Queen-Betten (Smoke Free)

Standardzimmer, 2 Doppelbetten (Smoke Free)

Deluxe-Zimmer, 2 Queen-Betten (Smoke Free)

Gästebewertungen

Zufriedenstellend

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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