Name: Sheraton Westport Lakeside Chalet
Address: 191 Westport Plaza, Missouri, United States of America, St. Louis (and vicinity), St. Louis County, US
Price range: $163–$1,490 per night
Rating: 7.93

What guests think

At Sheraton Westport Lakeside Chalet, travelers highlight friendly staff and a convenient location, with mixed cleanliness; the pool stands out for many but can be closed or limited, and some maintenance issues are reported.

Several guests enjoyed comfortable beds, balcony views, and occasional renovated rooms, while others found rooms small or dated. The airport shuttle is appreciated, and some reviews mention lingering smoke odors in certain areas. Overall, expect an older, convenient stay with a popular pool and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is a major feature and often praised, though several reviews cite closures, limited hours, or upkeep issues. The airport shuttle is also appreciated.

Related guest reviews

2

Harinatha

Jan 26, 2024

·

Stayed 4 nights

No room cleaning, no garage parking.

10

Vickie

Sep 18, 2024

·

Stayed 4 nights

No pool for children it was drained

10

Linda

Aug 28, 2022

·

Stayed 2 nights

Very nice hotel in a great location with nice Outdoor pool

2

Pamela

Jun 23, 2025

·

Stayed 3 nights

Old rooms, property old, stains on comforter. Weeds and trash around pool. Towels were left all over the place, not maintained at all. No restaurant to speak of bar didn’t open until 4/5. No waters in sundries area never filled machine. Needs a complete revamp….

6

Matthew

Oct 10, 2022

·

Stayed 1 night

For the price we paid for our room,We got a ridiculously small room we got a room with two beds and there was hardly enough room to move around the bathtub was tiny. I did like our tiny balcony and the view and the fact that there is so much within walking distance. I asked for an extra blanket and it never came because the front desk girl was all alone. Also there is no free breakfast and even the cheapest of hotels have bagels and waffles so it’s ridiculous that they don’t offer that in my opinion. They will allow you to use the other hotels pool which is really nice and the front desks ladies were friendly enough. Sorry overall it’s really expensive for something that isn’t that great.

10

Rachael

Jul 11, 2023

·

Stayed 1 night

The staff was very friendly and helpful. The pool was a hit with my kids. The property was very clean and our beds were so comfortable. The shuttle to the airport was a bonus. We enjoyed our stay!

8

Tiffany

Jul 29, 2025

·

Stayed 1 night

I traveled to St. Louis with my two kids (5 and 2 years old). At check in they booked a king bed though I requested 2 queens. They corrected this promptly for me. My kids and I enjoyed the pool which was very nice. The smell of cigarettes lingered in some areas of the hotel which was probably my only complaint. The shuttle to the airport was a very nice perk. The room was spacious and clean. Starbucks and a number of eateries are within walking distance. I plan to stay at the Sheraton again in the future whenever I am visiting my family there.

6

Pascha

Nov 17, 2024

·

Stayed 2 nights

The check in process was easy enough and the staff was friendly. The property is an older hotel which explains the need for updating. The ballroom has beautiful chandeliers and they serve Starbucks coffee in the lobby area which was cool. The view from our room with a balcony overlooking the pool and nice pond would have been more enjoyable if it wasn’t closed or off limits. Overall the stay was just ok.

10

Andrea

Jun 21, 2025

·

Stayed 1 night

Staff was friendly. Room was comfortable and clean. Pool was great!

10

Andrew

Jul 8, 2023

·

Stayed 2 nights

Wished the pool hours were later

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: several guests found rooms and common areas very clean with fresh smells, while others reported dirty rooms, smoke odors, and maintenance problems such as worn carpets or bathroom issues.

Related guest reviews

10

Donna

Apr 7, 2024

·

Stayed 2 nights

Very clean and convenient for what we needed.

10

Debbie

Aug 22, 2024

·

Stayed 1 night

Everything was amazing. The staff went above and beyond. The room, pool and facilities were extremely clean. I’m ready to go back..

10

Rachael

Jul 11, 2023

·

Stayed 1 night

The staff was very friendly and helpful. The pool was a hit with my kids. The property was very clean and our beds were so comfortable. The shuttle to the airport was a bonus. We enjoyed our stay!

2

Ron

Oct 27, 2024

·

Stayed 1 night

The room was dirty. The room needed maintenance. The bathroom needed calking. The wall needed repair in multiple locations. The charging outlet was broken. The front entrance and patio were disgusting. We reserved a king room and they attempted to give us a full size bed.

6

Jennifer

Oct 3, 2024

·

Stayed 1 night

Property is very nice , although my room was sub par, not very clean at all . The carpeted were extremely dirty , sticky . The bathrooms were ok . For the money I paid for one night , I don’t feel it was worth it .

8

Kelly

Jan 20, 2022

·

Stayed 1 night

Room was in need of cleaning. And paint chipping off walls.

6

Soultana

Mar 7, 2023

·

Stayed 2 nights

The rooms are quite old the bath tab wasn't very clean (found hair from the previous resident) The employees were polite, and the location was convenient for me.

2

Lindsay

Oct 13, 2025

·

Stayed 1 night

When we entered the room it was not cleaned from the last guest. We went down to the lobby to request this since the phone didn’t work. We came back later in the night and it looked like the bed had been made but the used soap, glasses etc were still in the bathroom that wasn’t ours.

10

Leslie

Jan 30, 2023

·

Stayed 2 nights

We had a wonderful stay! The hotel was clean, and smelled amazing! The staff was wonderful. I left my computer behind in the room. I called and the cleaning staff found it and I was able to go back and pick it up at the front desk. We would definitely stay again!

6

Thomas

Nov 11, 2024

·

Stayed 2 nights

Everywhere we walked in and out of the hotel smelled like weed smoke and hotel was dirty.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally dated, though some remodeled rooms and balcony views are appreciated. Bed comfort is praised by several guests, while room size ranges from spacious to quite small.

Related guest reviews

8

Lori

Jul 19, 2023

·

Stayed 4 nights

Dated but clean. Beds not real comfortable. Staff was always polite & helpful.

2

Meelan

Dec 22, 2024

·

Stayed 1 night

It is not more than a Motel , it has not been manaaged well the rooms are old , the lift is 1900 style and it looks shaddy . I would not recommend it for visit

2

Pamela

Jun 23, 2025

·

Stayed 3 nights

Old rooms, property old, stains on comforter. Weeds and trash around pool. Towels were left all over the place, not maintained at all. No restaurant to speak of bar didn’t open until 4/5. No waters in sundries area never filled machine. Needs a complete revamp….

6

Anita

Mar 24, 2024

·

Stayed 1 night

It looks.like they are updating the plaza with construction fences up all around. The hotel needs updated,as well. It is a nice atmosphere and safe. However, it needs a facelift. Beds comfortable, staff friendly.

6

Matthew

Oct 10, 2022

·

Stayed 1 night

For the price we paid for our room,We got a ridiculously small room we got a room with two beds and there was hardly enough room to move around the bathtub was tiny. I did like our tiny balcony and the view and the fact that there is so much within walking distance. I asked for an extra blanket and it never came because the front desk girl was all alone. Also there is no free breakfast and even the cheapest of hotels have bagels and waffles so it’s ridiculous that they don’t offer that in my opinion. They will allow you to use the other hotels pool which is really nice and the front desks ladies were friendly enough. Sorry overall it’s really expensive for something that isn’t that great.

8

Tiffany

Jul 29, 2025

·

Stayed 1 night

I traveled to St. Louis with my two kids (5 and 2 years old). At check in they booked a king bed though I requested 2 queens. They corrected this promptly for me. My kids and I enjoyed the pool which was very nice. The smell of cigarettes lingered in some areas of the hotel which was probably my only complaint. The shuttle to the airport was a very nice perk. The room was spacious and clean. Starbucks and a number of eateries are within walking distance. I plan to stay at the Sheraton again in the future whenever I am visiting my family there.

8

Abegail

Feb 27, 2024

·

Stayed 1 night

The hotel is a bit outdated. The elevator is kinda old

6

Pascha

Nov 17, 2024

·

Stayed 2 nights

The check in process was easy enough and the staff was friendly. The property is an older hotel which explains the need for updating. The ballroom has beautiful chandeliers and they serve Starbucks coffee in the lobby area which was cool. The view from our room with a balcony overlooking the pool and nice pond would have been more enjoyable if it wasn’t closed or off limits. Overall the stay was just ok.

10

Andrea

Jun 21, 2025

·

Stayed 1 night

Staff was friendly. Room was comfortable and clean. Pool was great!

10

Jeffrey

May 10, 2025

·

Stayed 1 night

The remodeled room we stayed in was very nice. Loved the size of the bathroom.

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AI-generated summary based on recent guest reviews

Service

Service is a strong point, with many guests praising friendly, attentive, and helpful staff and smooth check-in. A few note lapses such as missed requests or limited housekeeping.

Related guest reviews

10

Anthony

Apr 8, 2024

·

Stayed 2 nights

Desk staff was very friendly and helpful.

2

Harinatha

Jan 26, 2024

·

Stayed 4 nights

No room cleaning, no garage parking.

6

Matthew

Oct 10, 2022

·

Stayed 1 night

For the price we paid for our room,We got a ridiculously small room we got a room with two beds and there was hardly enough room to move around the bathtub was tiny. I did like our tiny balcony and the view and the fact that there is so much within walking distance. I asked for an extra blanket and it never came because the front desk girl was all alone. Also there is no free breakfast and even the cheapest of hotels have bagels and waffles so it’s ridiculous that they don’t offer that in my opinion. They will allow you to use the other hotels pool which is really nice and the front desks ladies were friendly enough. Sorry overall it’s really expensive for something that isn’t that great.

8

Tiffany

Jul 29, 2025

·

Stayed 1 night

I traveled to St. Louis with my two kids (5 and 2 years old). At check in they booked a king bed though I requested 2 queens. They corrected this promptly for me. My kids and I enjoyed the pool which was very nice. The smell of cigarettes lingered in some areas of the hotel which was probably my only complaint. The shuttle to the airport was a very nice perk. The room was spacious and clean. Starbucks and a number of eateries are within walking distance. I plan to stay at the Sheraton again in the future whenever I am visiting my family there.

10

Amanda

May 21, 2023

·

Stayed 1 night

Great customer service!!

10

Don

Sep 14, 2025

·

Stayed 1 night

From the time I arrived to the time I left management and staff were attentive at all moments . I will be back

6

Pascha

Nov 17, 2024

·

Stayed 2 nights

The check in process was easy enough and the staff was friendly. The property is an older hotel which explains the need for updating. The ballroom has beautiful chandeliers and they serve Starbucks coffee in the lobby area which was cool. The view from our room with a balcony overlooking the pool and nice pond would have been more enjoyable if it wasn’t closed or off limits. Overall the stay was just ok.

10

Omaira Monem

Sep 14, 2025

·

Stayed 3 nights

The food was great at the hotel, and the staff made the experience 5 star! Highly recommended!

10

Andrea

Jun 21, 2025

·

Stayed 1 night

Staff was friendly. Room was comfortable and clean. Pool was great!

10

Leslie

Jan 30, 2023

·

Stayed 2 nights

We had a wonderful stay! The hotel was clean, and smelled amazing! The staff was wonderful. I left my computer behind in the room. I called and the cleaning staff found it and I was able to go back and pick it up at the front desk. We would definitely stay again!

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AI-generated summary based on recent guest reviews

Location

Convenient and walkable to eateries and Starbucks, with several mentions of a safe, pleasant area and views over the pond or pool.

Related guest reviews

10

Donna

Apr 7, 2024

·

Stayed 2 nights

Very clean and convenient for what we needed.

10

Linda

Aug 28, 2022

·

Stayed 2 nights

Very nice hotel in a great location with nice Outdoor pool

6

Anita

Mar 24, 2024

·

Stayed 1 night

It looks.like they are updating the plaza with construction fences up all around. The hotel needs updated,as well. It is a nice atmosphere and safe. However, it needs a facelift. Beds comfortable, staff friendly.

6

Matthew

Oct 10, 2022

·

Stayed 1 night

For the price we paid for our room,We got a ridiculously small room we got a room with two beds and there was hardly enough room to move around the bathtub was tiny. I did like our tiny balcony and the view and the fact that there is so much within walking distance. I asked for an extra blanket and it never came because the front desk girl was all alone. Also there is no free breakfast and even the cheapest of hotels have bagels and waffles so it’s ridiculous that they don’t offer that in my opinion. They will allow you to use the other hotels pool which is really nice and the front desks ladies were friendly enough. Sorry overall it’s really expensive for something that isn’t that great.

8

Tiffany

Jul 29, 2025

·

Stayed 1 night

I traveled to St. Louis with my two kids (5 and 2 years old). At check in they booked a king bed though I requested 2 queens. They corrected this promptly for me. My kids and I enjoyed the pool which was very nice. The smell of cigarettes lingered in some areas of the hotel which was probably my only complaint. The shuttle to the airport was a very nice perk. The room was spacious and clean. Starbucks and a number of eateries are within walking distance. I plan to stay at the Sheraton again in the future whenever I am visiting my family there.

6

Soultana

Mar 7, 2023

·

Stayed 2 nights

The rooms are quite old the bath tab wasn't very clean (found hair from the previous resident) The employees were polite, and the location was convenient for me.

6

Pascha

Nov 17, 2024

·

Stayed 2 nights

The check in process was easy enough and the staff was friendly. The property is an older hotel which explains the need for updating. The ballroom has beautiful chandeliers and they serve Starbucks coffee in the lobby area which was cool. The view from our room with a balcony overlooking the pool and nice pond would have been more enjoyable if it wasn’t closed or off limits. Overall the stay was just ok.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

2

Pamela

Jun 23, 2025

·

Stayed 3 nights

Old rooms, property old, stains on comforter. Weeds and trash around pool. Towels were left all over the place, not maintained at all. No restaurant to speak of bar didn’t open until 4/5. No waters in sundries area never filled machine. Needs a complete revamp….

6

Matthew

Oct 10, 2022

·

Stayed 1 night

For the price we paid for our room,We got a ridiculously small room we got a room with two beds and there was hardly enough room to move around the bathtub was tiny. I did like our tiny balcony and the view and the fact that there is so much within walking distance. I asked for an extra blanket and it never came because the front desk girl was all alone. Also there is no free breakfast and even the cheapest of hotels have bagels and waffles so it’s ridiculous that they don’t offer that in my opinion. They will allow you to use the other hotels pool which is really nice and the front desks ladies were friendly enough. Sorry overall it’s really expensive for something that isn’t that great.

8

Tiffany

Jul 29, 2025

·

Stayed 1 night

I traveled to St. Louis with my two kids (5 and 2 years old). At check in they booked a king bed though I requested 2 queens. They corrected this promptly for me. My kids and I enjoyed the pool which was very nice. The smell of cigarettes lingered in some areas of the hotel which was probably my only complaint. The shuttle to the airport was a very nice perk. The room was spacious and clean. Starbucks and a number of eateries are within walking distance. I plan to stay at the Sheraton again in the future whenever I am visiting my family there.

6

Pascha

Nov 17, 2024

·

Stayed 2 nights

The check in process was easy enough and the staff was friendly. The property is an older hotel which explains the need for updating. The ballroom has beautiful chandeliers and they serve Starbucks coffee in the lobby area which was cool. The view from our room with a balcony overlooking the pool and nice pond would have been more enjoyable if it wasn’t closed or off limits. Overall the stay was just ok.

10

Omaira Monem

Sep 14, 2025

·

Stayed 3 nights

The food was great at the hotel, and the staff made the experience 5 star! Highly recommended!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$205
February	$253
March	$267
April	$268
May	$271
June	$300
July	$285
August	$304
September	$256
October	$246
November	$237
December	$203

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $478	15	16 $607	17 $186	18 $173	19 $163
20 $263	21 $173	22 $556	23 $1,490	24 $184	25 $195	26 $195
27 $208	28 $413	29 $514	30 $491

Su	Mo	Tu	We	Th	Fr	Sa
				1 $186	2 $170	3 $178
4 $204	5 $376	6 $641	7 $397	8 $229	9 $178	10 $210
11 $204	12 $229	13 $446	14 $444	15 $226	16 $306	17 $269
18 $250	19 $1,377	20 $1,316	21 $413	22 $228	23 $193	24 $181
25 $226	26	27 $423	28 $394	29 $212	30 $206	31 $207

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Chalet, 1 King Bed (Mobility Hearing Accessible, Tub)

Premium Room, 1 King Bed

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium Room, 1 King Bed with Sofa Bed

Chalet, 2 Double Beds (Mobility Hearing Accessible, Tub)

Chalet, 1 King Bed

Chalet, 1 King Bed (Mobility Accessible, Tub)

Chalet, 2 Double Beds (Mobility Accessible, Tub)

Chalet, 2 Double Beds (Mobility Hearing Access, Roll-In Shower)

Premium Room, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Chalet, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Westport Lakeside Chalet

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Prices for upcoming dates