Name: The Warwick Hotel Rittenhouse Square Philadelphia
Address: 220 South 17th Street, Philadelphia, Pennsylvania, USA, Philadelphia, Philadelphia County, US
Price range: 161 $–523 $ per night
Rating: 7.93

Was Gäste sagen

Im The Warwick Hotel Rittenhouse Square Philadelphia loben Reisende durchweg die zentrale, fußläufige Lage am Rittenhouse Square und viele freundliche Mitarbeiter, während sie wiederholt lange, manchmal chaotische Check-in-Prozesse mit gelegentlichen Überbuchungen, Verspätungen und Kommunikationsproblemen erwähnen.

Sauberkeit und Instandhaltung wirken uneinheitlich, wobei es Berichte über fleckige Teppiche, Rost, muffige Gerüche und defekte Ausstattungsgegenstände neben einigen sauberen und komfortablen Aufenthalten gibt. Die Einrichtungen erhalten gemischte Rückmeldungen: Eine attraktive Lobby und Restaurants vor Ort stehen im Kontrast zu häufigen Beschwerden über defekte Eisautomaten, einige außer Betrieb befindliche Fitnessgeräte und teures, hauptsächlich Valet-Parken. Die Zimmer sind oft geräumig, aber veraltet, mit abgenutzten Möbeln, kleinen Badezimmern und lauter oder unzuverlässiger Klimaanlage; WLAN und Telefon im Zimmer funktionieren gelegentlich nicht einwandfrei. Erwarten Sie eine ausgezeichnete Lage mit ungleichmäßiger Zimmerqualität und Zuverlässigkeit des Services.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Eine attraktive Lobby und das hoteleigene Restaurant werden gelobt, aber die Ausstattung wirkt abgenutzt. Viele erwähnen defekte oder nicht verfügbare Eisautomaten, einige außer Betrieb befindliche Fitnessgeräte und teures, meist Valet-Parken.

Reinigung

Die Rückmeldungen sind gemischt: Mehrere Bewertungen nennen fleckige Teppiche, staubige Zimmer, verrostete Badezimmerarmaturen und muffige Gerüche, während andere die Räume sauber vorfanden.

Zimmer

Die Zimmer sind oft geräumig, aber veraltet, mit abgenutzten Möbeln, kleinen Badezimmern und lauter oder unzuverlässiger Klimaanlage; WLAN/Telefone und TV-Angebote funktionieren gelegentlich nicht einwandfrei.

Dienstleistung

Mitarbeiter wie Türsteher und einige Mitarbeiter an der Rezeption erhalten häufig Komplimente, doch es treten immer wieder Probleme auf, darunter lange Wartezeiten beim Check-in, Zimmer, die nicht fertig oder überbucht sind, langsame Reaktion auf Handtücher oder Reparaturen und uneinheitliche Bearbeitung von Problemen oder Rechnungen.

Ähnliche Gästebewertungen

2

Ling

20. Mai 2025

·

Aufenthalt am 3 Nächte

Extremely unprofessional front-desk staff. Two mistakes occurred during check-in and check-out respectively: 1. I booked a suite for 3 nights but was assigned a standard room, forcing 3 of us to squeeze into two double beds on the first night. Since my daughter handled the check-in and was unaware of the room type I booked, when I returned to the hotel that evening and questioned the front desk about the discrepancy, the staff showed no apology. Instead, she claimed we had "stayed in the wrong room for too long" as if it were our fault, and said no suites were available that night. When I requested a refund for the price difference between the suite and standard room, she refused to provide a reasonable solution. I haven’t received the refund yet and have no idea how much I’ll actually get. 2. At check-out, despite my full pre-payment, they charged my daughter’s credit card for 3 nights again. When we asked the front desk, the staff said he "didn’t understand the situation" and told us to contact our bank ourselves, forcing my daughter to file a dispute with the bank over the duplicate charge. I can’t understand how a hotel of high standards could make such mistakes. In short, I will never choose it again.

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10

Shanna

23. Feb. 2025

·

Aufenthalt am 2 Nächte

I CAN NOT say enough nice things about the entire staff at The Warwick. Everyone was so kind even in the restaurants even with how busy they were with the Eagles parade annnd Valentine’s Day. The room could use some small upgrades. Like the room didn’t have a bag for the ice bucket or the cups weren’t wrapped like how would we know they weren’t used or there before? The check in line can get kinda crazy but we got so lucky and don’t have to wait.

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10

Edward

19. Juli 2025

·

Aufenthalt am 1 Nacht

We enjoyed our stay at the Warwick and its great location downtown. All hotel staff were accessible and helpful, with a special shout out to bellman Steve, who went out of his way to facilitate holding our luggage after checkout and delivering it to our car.

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2

Josue

22. Juni 2025

·

Aufenthalt am 3 Nächte

Horrible stay at the Warwick, which is now trying to be a Marriott. It started with a phone call to tell the hotel we would be late by possibly a day because of a cancelled flight. After about an hour and a half of trying to get in contact with them I finally got through. We arrived the next day around 2pm to be told our room wasn't ready. But we prepaid for our room, and we were a day late, so what happened to our room? The staff was baffled. Also, I found out why I had so much trouble getting a hold of them the day before, when the phone rings too much they just take the phones off the hook. Excellent customer service. So we come back to the hotel around 5pm, to find our room still wan't ready, and now there was a line of people who also had rooms that weren't ready. "Everyone calm down," was all the receptionist would tell us. Now the room... lackluster. The bed was hard, the carpet was old, the bathroom was very small. No mini-bar, no complementary water, the shower had bar soap and cheap shampoo and conditioner. This hotel wants to be a Marriott, has the logo up in the lobby, but don't be fooled. The customer service alone wouldn't stand up to the service you get at a Motel 6. Stay elsewhere if you can!

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6

Adam

30. März 2025

·

Aufenthalt am 1 Nacht

Hotel was fine but for a 4 pm check in the room wasn't ready and front desk was a bit rude as they were overwhelmed

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2

CHRISEN

21. Juni 2025

·

Aufenthalt am 2 Nächte

Extremely disappointing experience room booked with hotels.com showed up at the hotel to check in and told that they were overbooked waited three hours for them to accommodate in another hotel unsuccessfully. Six other families were waiting were forced to look for a hotel walking the streets of Philadelphia at 1 AM in the morning.looking for a room Hotel manager was completely dismissive of the episode and spoke to her the next day blaming it on the transition to Marriott

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4

Mark

2. März 2025

·

Aufenthalt am 1 Nacht

HORRIBLE from the beginning. Check-in was at 4, I check in around 4:30 and told my room is not ready and they have NO IDEA when the room is going to be ready. Fast forward 2 HOURS!!!! later and our room is finally ready. This was the same for MANY people in the lobby. No towels in the bathroom once we finally got to the room. The front desk were very dismissive about the whole situation (although they probably dealt with this all day) and we were offered a free breakfast ITEM and 1 hot beverage for our troubles. We ended up missing our dinner reservation for my wife's birthday because of this delay and she had no way of getting ready. I do not say this lightly, this was THE WORST experience I've had a hotel and to call themselves 4 stars in the heart of Philly is embarrassing. WILL NEVE RETURN AND NEVER RECOMMEND.

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2

Dayna

16. Feb. 2025

·

Aufenthalt am 1 Nacht

Waited in line for an hour to check in and at 5pm the room still wasn’t ready. Had to walk around in the rain with 3 kids waiting for a room.

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10

ANNIE

2. März 2024

·

Aufenthalt am 1 Nacht

The hotel was wonderful, but the people at the front desk were amazing. Especially David who helped us when we thought we lost our passports. And Hope who was equally helpful. A great experience!

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2

Daniel

23. Feb. 2025

·

Aufenthalt am 1 Nacht

Waited 2 hours for a room to be ready.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die zentrale Lage am Rittenhouse Square wird für die gute Erreichbarkeit von Restaurants, Geschäften und Sehenswürdigkeiten sowie für die Anbindung an öffentliche Verkehrsmittel gelobt.

Gastronomie

Hoteleigene Optionen wie ein Frühstückscafé und Restaurants sind praktisch und werden oft genossen, aber die Qualität des Essens und der Service sind uneinheitlich, und Zimmerservice oder Getränke in der Lobby sind manchmal nicht verfügbar.

Monat	Durchschnittspreis
Januar	183 $
Februar	196 $
März	256 $
April	253 $
Mai	297 $
Juni	280 $
Juli	280 $
August	233 $
September	161 $
Oktober	253 $
November	225 $
Dezember	169 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $205	10 $188	11 $181	12 $292
13 $172	14 $332	15	16 $523	17 $224	18 $233	19 $359
20 $207	21 $279	22 $346	23 $359	24 $296	25 $272	26 $260
27 $219	28	29	30

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4 $161	5 $269	6 $334	7	8	9	10
11 $226	12 $274	13 $308	14	15	16	17
18 $226	19 $288	20	21 $308	22 $352	23 $454	24 $387
25 $272	26 $318	27 $362	28 $362	29 $333	30 $245	31 $298

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