Is parking available at the property?

Yes, free self-parking is available on-site. Parking is limited.

What type of breakfast is offered?

A complimentary buffet breakfast is included for guests.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The property is located within a 5-minute drive of Tougaloo College and Woodworth Chapel, approximately 1.5 miles from Boddie Mansion and 2.7 miles from Parham Bridges Tennis Center.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool, which is seasonal and open from May 21 to October 01. Pool access is available from 10:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and there is no mention of a minimum age for children to stay for free.

Staybridge Suites Jackson: Comfort & Convenience

Average nightly price at Staybridge Suites Jackson by IHG by month, last 12 months (USD)
Month	Average price
January	$121
February	$116
March	$119
April	$126
May	$115
June	$99
July	$108
August	$94
September	$120
October	$144
November	$119
December	$106

What guests think

At Staybridge Suites Jackson by IHG, travelers frequently praise friendly, accommodating staff, spacious suite-style rooms with kitchens, and a well-liked hot breakfast and evening social that make longer stays comfortable for families, business travelers, and road trippers alike.

Multiple reviews, however, report recurring pest sightings (ants and roaches), a closed or dirty pool, and inconsistent housekeeping or maintenance, including odors, drainage or AC issues, and occasional elevator or amenity problems. The location is widely considered convenient and quiet, near I-55 with easy access to shopping, dining, and local venues. Expect a generally comfortable, value-forward stay if you prioritize space and service, but check recent maintenance and pool status.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities earn praise for the complimentary laundry, weekday social hour with drinks and food, and a handy gym. However, multiple reviews cite a closed or dirty pool, occasional elevator problems, and limited or poorly lit parking with some maintenance lapses.

Related guest reviews

8

Celeste

May 30, 2025

·

Stayed 14 nights

Although this property is clean and has some decent amenities, there are some maintenance issues. For instance, more than one washer or dryer in the laundry room was out of order at all times, and water from leaky washers crept under the wall into the fitness room. The pool was closed during our entire two week stay. The door to our bathroom dragged on the floor, and the tp holder hung down at an angle. In addition, the front desk and housekeeping staff didn't seem to have good communication. We changed rooms immediately upon arriving, and it took four days and repeated inquiries from us to get things sorted so that the housekeeping staff included our room in their rounds. The location is convenient, the beds are comfortable, and the afternoon meal three days a week is a nice perk. The desk is generous, which made it much easier for my husband to work during our stay.

8

Yolanda

Sep 26, 2024

·

Stayed 1 night

I have selected this property several times this year. My review is the same: Nice and clean property. Modern amenities. Friendly staff. My two concerns are the limited parking spaces in front of the facilities. I felt unsafe as a solo traveler having to park behind the building at night because of lack of upfront parking for regular patrons. Not everyone will be a premium member of this establishment. My second thought is the mattress. Not sure if they are just too soft or just lumpy. Overall. This is a nice property with a good breakfast.

2

Vanessa

May 20, 2025

·

Stayed 2 nights

There were no lights in the parking lot or the entrance of the building. It’s was very dark and scary.

10

Amy

Apr 7, 2025

·

Stayed 3 nights

Breakfast each morning, free mingle mon- wed eveings including food, wine, beer. Free use of washer and dryers, bice clean kitchen in the room.

6

scott

Jun 28, 2024

·

Stayed 1 night

1. No advance notice of pool being closed. Would have stayed somewhere else if known.

8

Michael

Dec 24, 2024

·

Stayed 1 night

Only one night. Gym was nice. Breakfast was excellent. Use of laundry was clutch. It was winter so pool wasn’t open, but this would be a solid destination in the warmer months

8

AMY

Aug 11, 2025

·

Stayed 3 nights

The staff was friendly. Our room was comfortable and in good condition . The hotel property was not well maintained. Hallways and stairways were dirty (unswept) and remained that way during our 4 day stay (Fri-Mon). We went out to use the pool, but it was not suitable to swim in. The water was cloudy and appeared contaminated. The back patio was a nice area, but not maintained or cared for. Lots of furnishing and seating areas, but cushions and tables were dirty and uncared for.

4

Kelly

Aug 10, 2025

·

Stayed 1 night

Pool was disgusting. Bad film on top

10

Julia

Dec 13, 2024

·

Stayed 1 night

Stayed during Thanksgiving and had a great time! There was a great happy hour from 5pm-7pm, the food and drinks were great! The beds were very comfortable and no one gave us a hard time about extra towels! The kitchen was clean with supplies, was very pleasant!!!

8

Clarence

Jun 17, 2025

·

Stayed 1 night

The outdoor area, grill and pool.

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Cleanliness

Many guests found rooms and common areas clean, with some saying spotless. Others repeatedly reported pests (roaches and ants), dirty bathrooms or upholstery, and lingering odors, reflecting inconsistent housekeeping and upkeep.

Related guest reviews

4

Alex

Jun 24, 2023

·

Stayed 1 night

Starting from check in the lady we were greeted by was pleasant enough, check in was fast and easy. The room though was not up to any cleanliness standards. There were multiple private part hairs in the bed and shower, the tile and laminate floors have not been cleaned in who knows how long, and the ac unit had old fries and what looked to be mold or mildew growing in it, which made the room smell. The hotel looks like it had been updated recently, but has not been cleaned since that update. For a family with a toddler wanting to play on the floor, it was not a good experience. Breakfast was decent but just the thought of how awful the room was made us question how clean the kitchen area was. My tip is to save your money and go 5 min up the road to Madison and stay at a hotel there. Much nicer area.

4

SHAWN

Dec 5, 2024

·

Stayed 3 nights

The bathtub was filthy Water shut off with no notice!

6

Andres

Jun 26, 2023

·

Stayed 3 nights

the room was not very clean, there were hairs in the bathroom and there were stains in all the carpets and on the couch that did not invite you to sit on it. the front desk staff was not very friendly. the building is in ok conditions but needs better cleaning and maintenance. I won't recommend it.

10

Melvin

Dec 12, 2025

·

Stayed 2 nights

Room was spotless

2

Roderick

Mar 4, 2025

·

Stayed 2 nights

Woke up with ants all over my room. Was told to contact the GM, she offered a discount we we paid for another night in the same room with ants.

2

Michael

Jan 12, 2025

·

Stayed 1 night

Rm 302 Had roaches in kitchen and broken drawer. Ants in bathroom, dirty floors, couch stained and cover set for pull out wasnt complete. After informing front desk they did not have another room to move my family to and told me to let the 3rd party i booked thru ( HOTELS.COM ) know and take pics. Breakfast was plastic plates and ware. I expected more from Staybridge Suites for the price. Very disappointed.

4

Melissa

Dec 6, 2025

·

Stayed 1 night

The staff was very friendly and helpful. The hotel exterior and lobby area was clean, kept up well, and decorated for the holidays. The room layout was super cute and convenient. Unfortunately when we got in our room we saw several dead roaches. They did offer another room and were very apologetic, however we chose to find a different hotel. They refunded us quickly and did not give us a hard time about leaving. I hate having to give this low rating. I think this was just an unfortunate situation. It is obvious that they take care of the hotel, and are working on fixing the issue.

6

Triuna

Mar 22, 2025

·

Stayed 1 night

The property itself is pretty good. The rooms are nice and properly maintained. It truly has potential to be a great hotel; however, there is a roach problem. Several roaches crawled onto my food bag on the night stand while I was laying there which is unacceptable. I would love to stay again when they fix the roach problem.

6

Witayuna

Nov 30, 2024

·

Stayed 1 night

The property was aesthetically pleasing. The area was quiet.However the bathroom was horrible. The shower curtain was filthy, the toilet was, and there was a bug in the shower.

10

Richard

Dec 27, 2025

·

Stayed 1 night

Fantastic helpful staff, clean and safe facility

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with kitchens and comfortable beds, making them practical for families and longer stays. Some guests experienced odors, noise from neighbors, and maintenance issues such as weak AC, poor drainage, malfunctioning remotes, or doors not closing properly.

Related guest reviews

10

Janice M

Dec 28, 2025

·

Stayed 2 nights

Spacious rooms, comfortable beds, great breakfast. Staff friendly and helpful.

10

AMELIA

Dec 10, 2022

·

Stayed 1 night

These room are beautiful. The decor is very modern and they have provided everything you would need. I had one bedroom suite and it would've been perfect for an extended stay. It had a full desk and sitting area it even had an ottoman. The kitchen was very modern and I loved the counter height island/table withe the bar height chair.

6

Morgan

Aug 1, 2025

·

Stayed 1 night

We stayed in the 1 room suite with 2 double beds and a pull out couch. The room needed to be maintained and touched up better because the over all look of the room was less than impressive and it was hard to say if the floor was just dirty or not maintained well. The floor is all vinyl planks, covered in scuffs, damage, stains, whatever. The door to the room didn’t close, there were visible stains on the couch and chair. The breakfast was excellent, lots of hot food options, everything tasted great.

10

Reginald

Jul 24, 2025

·

Stayed 1 night

The breakfast selections were excellent!! Also, checking in was seamless and the rooms were clean & spacious!!

10

Nathan

Nov 9, 2025

·

Stayed 1 night

Room was clean and quiet. Fantastic shower and handy kitchen. Staff were very friendly.

2

tiffany

May 22, 2024

·

Stayed 1 night

Not happy. Room listed as a suite. So small we couldn't pull out the sofa bed. Pool was closed, which is no big deal, but with 4 kids and nothing staying otherwise, there was disappointment. Elevator broken. Room had stains all over. TV remote had dead batteries. When we asked the front desk we were told, "there is a Walmart up the road." All we said, " no, we won't buy batteries for YOUR remote." Very tiny room. Listed as sleeps 6, it was very very cramped. Would not recommend.

10

Richard

Jul 21, 2025

·

Stayed 2 nights

Super clean, very spacious! Will be back.

6

Liria

Dec 2, 2024

·

Stayed 1 night

Room smelled like fish. Excellent help in the front desk

6

Yolanda

Sep 2, 2024

·

Stayed 2 nights

Things were fine with the exception: 1) the remote did not have sufficient batteries 2). The thermostat stopped working on the last night and it was very hot in the property

4

Paul

May 30, 2025

·

Stayed 1 night

Disappointed – Not Up to Standard for the Price As someone who spends over 120 nights a year in hotels, I try to be fair and realistic with expectations. Unfortunately, my recent stay at this property fell well short of what I would consider acceptable—especially for the price point. Upon entering the room, I was immediately struck by an overwhelming odor, likely from an attempt to cover up smoke or some other persistent smell with heavy air freshener. It was unpleasant enough that I brought it to the attention of the front desk both upon check-in and again at check-out. Disappointingly, there was no meaningful solution or follow-up either time. The overall cleanliness and maintenance of the property also left a lot to be desired. Public areas felt worn and neglected, and basic upkeep seemed to be an afterthought. While I understand no hotel is perfect, this location simply didn’t meet even average standards in terms of comfort or hospitality. To be fair, I’ve stayed in worse—but for this rate, you expect more. This felt like a budget experience at a mid-tier price. Unless improvements are made, this is a property I would actively avoid in the future.

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Service

Service is widely described as friendly, professional, and accommodating, with quick check-in and staff who go above and beyond. A minority noted slow follow-up, housekeeping miscommunication, or curt responses when problems arose.

Related guest reviews

10

Lauren

Dec 15, 2025

·

Stayed 3 nights

Overall, I had a wonderful stay! The hotel was quiet, and the front desk staff truly went above and beyond to make me feel welcome. The location is also a big plus—close to a Target and several great restaurant options. If I had to mention one minor drawback, it would be being woken up by housekeeping knocking on my door, before 9 a.m. for room cleaning. I appreciated their attentiveness, but the timing felt a bit early while guests are still sleeping. That said, it’s a great place to stay and I would highly recommend it. It’s more affordable than other nearby hotels and rated better overall.

10

Mark

Dec 18, 2024

·

Stayed 14 nights

Fantastic staff and housekeeping does a great job as well . Everyone is very friendly, accommodating and helpful.

10

Chelsea

Jul 23, 2023

·

Stayed 1 night

I was nervous about what our experience would be like because prior to booking I had called to ask questions about the “cash deposit” listed on this website and received a rude response from the lady who answered. However, when we got here Justin at the front desk was exceptional! He was quick to get us a key to our room, very friendly, and helpful. The room was amazing…probably the best I have ever stayed in. Cleanliness was as expected. Overall I’m so glad that I decided to follow through with booking after the initial interaction because the hospitality we received from Justin and the facility overall was better then I could have imagined.

6

Reginic

Apr 22, 2025

·

Stayed 3 nights

Nice hotel but when asked to clean room and replace towels, replace trash bags, they do not do it. I stayed here for 3 nights and had to stack the towels one night outside the door and trash due to them not going in the room and cleaning after i requested. Thats no integrity. It made the hotwl less valued when i have to walk the hall and see the same thing others were told to do. It sat for a whole day.

6

Virginia

Jun 5, 2025

·

Stayed 1 night

The toilet wasn't working and after telling staff twice, still no response to correcting the problem. We had to use the public restroom during our visit.

4

Katerine

May 13, 2025

·

Stayed 3 nights

Requested to get my room clean, after 1 day still not clean

10

James

Sep 23, 2024

·

Stayed 1 night

Staff was excellent. Very helpful and friendly. Excellent people skills.

10

Ylonda

Jan 8, 2026

·

Stayed 1 night

The room was clean and very spacious. The breakfast was a nice selection. The staff was excellent. I want to give a special thanks to front desk clerk Gabriel for operating with integrity. I had an item left during my stay which she retrieved and arranged with me for a safe return of my items.

10

Michelle

Feb 1, 2025

·

Stayed 6 nights

Christy at the front desk was wonderful! My check in was quick and my room was clean and quiet. I accidentally dropped a necklace down the sink drain and she went out of her way to find the tools to retrieve it for me. And loved the washer and dryer facility. Great shopping in the area, too. Would definitely stay again.

10

Michele

Nov 25, 2025

·

Stayed 2 nights

All of the staff that we encountered were pleasant and helpful. We had an issue with the TV in our room but we able to switch to a new room quickly and without any issue. The location was good and close to the stadium (we were there for the JSU game) and everything was pretty clean and well kept.

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Location

Convenient, generally quiet location near I-55 with easy access to shopping, dining, and local venues. A few guests mentioned dim or limited parking areas and feeling less secure at night.

Related guest reviews

10

Lauren

Dec 15, 2025

·

Stayed 3 nights

Overall, I had a wonderful stay! The hotel was quiet, and the front desk staff truly went above and beyond to make me feel welcome. The location is also a big plus—close to a Target and several great restaurant options. If I had to mention one minor drawback, it would be being woken up by housekeeping knocking on my door, before 9 a.m. for room cleaning. I appreciated their attentiveness, but the timing felt a bit early while guests are still sleeping. That said, it’s a great place to stay and I would highly recommend it. It’s more affordable than other nearby hotels and rated better overall.

10

Christine

Oct 17, 2024

·

Stayed 2 nights

My stay here was amazing! I am overall very pleased with the customer service and cleanliness of the place. The room definitely exceeded my expectations. I highly recommend this hotel. It is located in a convenient location with easy access to the highway.

10

Calvin

Jun 13, 2024

·

Stayed 1 night

Easy access to interstate and quiet.

2

Laura

Nov 5, 2024

·

Stayed 1 night

The pictures online made the hotel look very nice and safe. Upon arriving, there were a lot of individuals loitering around the parking lot. I could not tell if they were guests at the hotel or not. You can hear everything that’s going on in the rooms around you. The room isn’t the cleanest either but isn’t the worst. I felt extremely unsafe in the hotel though and stayed for maybe 30 minutes before booking a different hotel. To the point I had blocked the door in case someone tried to come in. The front desk staff however was very friendly when I checked in and was the only good thing I experienced.

8

Yolanda

Sep 26, 2024

·

Stayed 1 night

I have selected this property several times this year. My review is the same: Nice and clean property. Modern amenities. Friendly staff. My two concerns are the limited parking spaces in front of the facilities. I felt unsafe as a solo traveler having to park behind the building at night because of lack of upfront parking for regular patrons. Not everyone will be a premium member of this establishment. My second thought is the mattress. Not sure if they are just too soft or just lumpy. Overall. This is a nice property with a good breakfast.

8

Robert

Jan 5, 2026

·

Stayed 1 night

Clean room, nice amenities, quiet, and great location

10

Amanda

Apr 11, 2025

·

Stayed 1 night

Traveling the Natchez Trace Parkway, easy and good place to get on and off

10

Gary

Feb 5, 2025

·

Stayed 1 night

Nice that it is a little off the interstate. Quite and comfy

10

Virginia

Jul 15, 2025

·

Stayed 1 night

Clean, quiet and shopping and dining was very accessible

10

Michele

Nov 25, 2025

·

Stayed 2 nights

All of the staff that we encountered were pleasant and helpful. We had an issue with the TV in our room but we able to switch to a new room quickly and without any issue. The location was good and close to the stadium (we were there for the JSU game) and everything was pretty clean and well kept.

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Dining

Breakfast is frequently praised as hot, varied, and one of the highlights; several guests enjoyed the weekday social with snacks, beer, and wine. A few noted occasional shortages or broken drink dispensers.

Related guest reviews

10

Janice M

Dec 28, 2025

·

Stayed 2 nights

Spacious rooms, comfortable beds, great breakfast. Staff friendly and helpful.

10

Ghassan

May 9, 2025

·

Stayed 10 nights

It was a wonderful experience for 9 nights, very good breakfast, wonderful social, best location near to I55 , and the best staff ever. Keep it up

10

Robin

Oct 27, 2025

·

Stayed 1 night

Checking in was easy. The room was clean. I really enjoyed the happy hour. The kitchen attendant was really nice. I slept well, and the bed was comfortable. Breakfast was also good, and the coffee was strong. Overall great experience. I would stay here again.

6

Deborah

Jun 21, 2025

·

Stayed 3 nights

It was supposed to be a 3 day.Stay with my family.The sofa was filthy and the clerk exchanged the room. The couple traveling with us also experienced the same thing. breakfast was horrible. The juice and water equipment was broken and there was only one selection of food.

6

Stuart

May 11, 2024

·

Stayed 2 nights

It was a $110 night hotel that I paid $170 for. Unfortunate that on Friday breakfast got wiped away with a traveling group of teens. The wasn’t even coffee in the large container. I don’t plan on coming back.

8

Michael

Dec 24, 2024

·

Stayed 1 night

Only one night. Gym was nice. Breakfast was excellent. Use of laundry was clutch. It was winter so pool wasn’t open, but this would be a solid destination in the warmer months

10

Reginald

Dec 20, 2024

·

Stayed 1 night

This property is exceptional in every regard. It’s really clean, has friendly staff and a really good breakfast!

10

Kim

Apr 12, 2025

·

Stayed 1 night

Loved having a full kitchen and a suite. The breakfast was the best we've had. A lot more choices than usual.

10

Ray

Nov 18, 2025

·

Stayed 1 night

Everything inside and outside was as if you staying in a NEW PROPERTY. The staff was very well trained. The breakfast was off the charts, the breakfast quality was the icing on the cake. So don’t let this jewel pass you by ! Ray & Alice Burt

8

Kimi

Jul 17, 2024

·

Stayed 1 night

The staff was great there. The room was great, except that someone had just smoked in my non-smoking room. The manager was very helpful and sent someone in to spray freshen it. I liked the Happy Hour drinks and snacks. And they have a great breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $130	4 $117	5 $177	6 $134	7 $127
8 $86	9 $89	10 $96	11 $108	12 $104	13 $108	14 $116
15 $90	16 $100	17 $108	18 $104	19 $92	20 $104	21 $100
22 $97	23 $109	24 $102	25 $114	26 $114	27 $114	28 $102
29 $92	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
		1 $104	2 $100	3 $97	4 $97	5 $97
6 $91	7 $92	8 $100	9 $97	10 $97	11 $102	12 $97
13 $91	14 $92	15 $97	16 $97	17 $92	18 $97	19 $97
20 $91	21 $92	22 $87	23 $87	24 $87	25 $91	26 $97
27 $87	28 $87	29 $87	30 $87	31 $87

Staybridge Suites Jackson by IHG

Prices for Staybridge Suites Jackson by IHG

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, Kitchen (Living & Dining Area)

Room, 2 Bedrooms, Kitchen (Living & Dining Room)

Suite, 1 Bedroom, Kitchen (Living & Dining Area)

Standard Suite

Studio Suite, 1 Queen Bed with Sofa Bed, Kitchen

Guest reviews of Staybridge Suites Jackson by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Staybridge Suites Jackson by IHG

Prices for upcoming dates