Hidden Valley Resort, an Ascend Collection Resort
127 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
127 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Hidden Valley Resort, an Ascend Collection Resort, los precios por noche son de 92 US$ de media en el mes más barato (noviembre) y de 139 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 108 US$ |
| febrero | 116 US$ |
| marzo | 111 US$ |
| abril | 102 US$ |
| mayo | 118 US$ |
| junio | 119 US$ |
| julio | 139 US$ |
| agosto | 137 US$ |
| septiembre | 127 US$ |
| octubre | 120 US$ |
| noviembre | 92 US$ |
| diciembre | 98 US$ |
E
F
M
A
M
J
J
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sept · 127 US$
S
O
N
D
Más caro: julio (aprox. 139 US$)
Más barato: noviembre (aprox. 92 US$)
Acerca de esta propiedad
Con servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. Descansa bajo el sol en la playa privada o diviértete gracias a las instalaciones disponibles, que incluyen pistas de tenis al aire libre y...
Servicios
Con servicios como masajes, tratamientos corporales o tratamientos faciales, te sentirás como nuevo. Descansa bajo el sol en la playa privada o diviértete gracias a las instalaciones disponibles, que incluyen pistas de tenis al aire libre y una piscina cubierta. Otros servicios de este complejo incluyen conexión a Internet wifi gratis, guardaesquís y una tienda de recuerdos.
Servicios empresariales
¿Estás organizando un evento en Huntsville? En este complejo turístico tienes a tu disposición 0 metros cuadrados de espacio con zona para conferencias y salas de reuniones.
Comida
Pásate por The Birches Restaurant, restaurante con un bar o lounge, cuando quieras tomar algo. También tienes a tu disposición una cafetería. Se ofrece un desayuno bufé todos los días de 07:00 a 10:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 99 habitaciones con frigorífico y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de ducha y secadores de pelo. Entre las comodidades, se incluyen cafetera y tetera, tabla de planchar con plancha y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Hidden Valley Resort, an Ascend Collection Resort de Huntsville, estarás cerca de un centro de convenciones (conexión disponible) y a apenas cinco minutos a pie de Área de esquí de Hidden Valley Highlands y Peninsula Lake. Además, este complejo de playa se encuentra a 1,2 km de Campo de golf Deerhurst Lakeside y a 2,7 km de Fairy Lake.
Qué hay cerca
Área de esquí de Hidden Valley Highlands(0.2 millas)
Peninsula Lake(0.2 millas)
Campo de golf Deerhurst Lakeside(0.8 millas)
Fairy Lake(1.7 millas)
Treetop Trekking Huntsville(1.8 millas)
Golden Pheasant Beach(3 millas)
Club de golf Grandview(3.4 millas)
The Acres Driving Range(4 millas)
Harp Lake(4.2 millas)
Huntsville Place Mall(4.9 millas)
River Mill Park(5.6 millas)
Huntsville Civic Center Algonquin Theater(5.7 millas)
Group of Seven Outdoor Gallery(5.7 millas)
Hunters Bay Trail(6 millas)
Canada Summit Centre(6.1 millas)
Muskoka, Ontario (YQA)(35 millas)
Toronto, Ontario (YYZ-Pearson Intl.)(138 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Pistas de tenis
Ubicación
1755 Valley Road, Huntsville (Canadá), Canadá
Área de esquí de Hidden Valley Highlands (0.2 millas)
Peninsula Lake (0.2 millas)
Campo de golf Deerhurst Lakeside (0.8 millas)
Fairy Lake (1.7 millas)
Treetop Trekking Huntsville (1.8 millas)
Golden Pheasant Beach (3 millas)
Opciones de habitación
8
2 Queen Beds Pet Friendly (Hillside)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
8
2 Queen Beds with Balcony (Hillside)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Nevera
9
2 Queen Beds with Balcony (Lakeside)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
9
2 Queen Beds Suite (Hillside)
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
9
2 Queen Beds Suite with Balcony (Lakeside)
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
7
1 King Bed (Hillside)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
8
2 Queen Beds (Hillside)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
300 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
7
1 King Bed with Balcony (Lakeside)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
Reseñas de los huéspedes
7.3
Bueno
Basado en 1003 comentarios verificados
¿Quién se queda aquí?
Trabajo
5%
Pareja
38%
Familia
45%
Grupo
9%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Hidden Valley Resort, un resort Ascend Collection, recibe opiniones mixtas: los viajeros valoran su ubicación junto al lago, la playa y las actividades que ofrece, pero muchos consideran que las instalaciones están anticuadas y presentan problemas de mantenimiento y limpieza en las zonas comunes y algunas instalaciones.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Hidden Valley Resort, un resort Ascend Collection, recibe opiniones mixtas: los viajeros valoran su ubicación junto al lago, la playa y las actividades que ofrece, pero muchos consideran que las instalaciones están anticuadas y presentan problemas de mantenimiento y limpieza en las zonas comunes y algunas instalaciones.
El personal se describe con frecuencia como amable y servicial, aunque a veces hay escasez de personal, lo que provoca un registro lento y un seguimiento irregular. Las habitaciones son variadas: algunas están limpias y son cómodas, con vistas agradables, mientras que otras están anticuadas y tienen problemas con la calefacción o el aire acondicionado, pasillos ruidosos y la ausencia de ascensor, lo que dificulta la accesibilidad. La restauración es irregular, con horarios limitados o cierres y un desayuno básico de pago; algunos huéspedes se frustran por cargos adicionales inesperados y el ruido de eventos nocturnos ocasionales. En general, es adecuado para viajeros que priorizan la ubicación frente al lago por encima de los acabados modernos.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las comodidades junto al lago, como la playa y los kayaks/canos, son apreciadas, pero muchos informan de instalaciones anticuadas o mal mantenidas, especialmente las piscinas cubiertas/al aire libre y el jacuzzi, así como pistas de tenis y baloncesto en mal estado, con cierres ocasionales. No hay ascensor y algunas zonas parecen tener poco personal.
Reseñas de huéspedes relacionadas
8
Sahar
30 jul 2023
·
Se alojó 2 noches
I like the safe property and it was very natural and clean beach but the indoor pool was not clean. Thanks a lot
I like the safe property and it was very natural and clean beach but the indoor pool was not clean. Thanks a lot
6
Dawn
28 mar 2025
·
Se alojó 1 noche
Has everything needed for a short ski stay. Walk to skiing and restaurant Some stuff getting dated. Nice hot tub. Sauna needs work and pool could be cleaner
Has everything needed for a short ski stay. Walk to skiing and restaurant Some stuff getting dated. Nice hot tub. Sauna needs work and pool could be cleaner
6
Leanne
21 jul 2025
·
Se alojó 1 noche
The building is very outdated. We were put in a room in the basement. There was no elevator. There was peeling paint and it wasn’t overly clean. The indoor pool area was a mess, and dirty. The beach area is small but lovely
The building is very outdated. We were put in a room in the basement. There was no elevator. There was peeling paint and it wasn’t overly clean. The indoor pool area was a mess, and dirty. The beach area is small but lovely
8
Andrea
16 ago 2024
·
Se alojó 3 noches
The beach and swimming were great. Lots of water activities
The beach and swimming were great. Lots of water activities
4
tonya
5 ago 2025
·
Se alojó 1 noche
The rooms were fine, some age and wear. It was the pool area and the grounds that need work. The pools were cloudy and the area around the pool really needs work. The paths around the grounds were not accessible and the wood stairs need replacing and were completely lopsided. The pizza wasn't that great.
The rooms were fine, some age and wear. It was the pool area and the grounds that need work. The pools were cloudy and the area around the pool really needs work. The paths around the grounds were not accessible and the wood stairs need replacing and were completely lopsided. The pizza wasn't that great.
8
Penny
29 ago 2025
·
Se alojó 2 noches
Beautiful scenery, short drive to town, friendly staff, lots of fun activities for the family to enjoy including 2 pools, hot tub and private beach with the option of using water crafts or swimming. We really enjoyed having a few fire pits already lit up at night. Overall it was an excellent experience for my family and we can’t wait to come back next summer.
Beautiful scenery, short drive to town, friendly staff, lots of fun activities for the family to enjoy including 2 pools, hot tub and private beach with the option of using water crafts or swimming. We really enjoyed having a few fire pits already lit up at night. Overall it was an excellent experience for my family and we can’t wait to come back next summer.
6
Kim
8 oct 2025
·
Se alojó 2 noches
We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location.
We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location.
10
Sharon
20 abr 2025
·
Se alojó 2 noches
The staff, Charlene & Richard, were excellent with customer service. Both answered all my questions politely. The pool and hot tub were disappointing. It was clear the facilities need upgrading and the hot tub had green algae (?) on the outer side of the tub. The wall paper/paint was bubbled. The room was clean, but again there was signs of neglect and/or need of painting/wallpapering.
The staff, Charlene & Richard, were excellent with customer service. Both answered all my questions politely. The pool and hot tub were disappointing. It was clear the facilities need upgrading and the hot tub had green algae (?) on the outer side of the tub. The wall paper/paint was bubbled. The room was clean, but again there was signs of neglect and/or need of painting/wallpapering.
4
Samin
7 ago 2025
·
Se alojó 1 noche
This property needs a facelift. Lobby, rooms, and the restaurant looks really outdated. The outdoor pool area has uneven walkways and the pool by itself was not clean at all. The whole property needs a total renovation. Tennis and basketball courts need to be resurfaced and fences around them needed to be repaired. Parking lots were very narrow and spots were limited. If this is how it looks in summer time with the lack of maintenance, I would question the safety of the ski lifts for winter activities.
This property needs a facelift. Lobby, rooms, and the restaurant looks really outdated. The outdoor pool area has uneven walkways and the pool by itself was not clean at all. The whole property needs a total renovation. Tennis and basketball courts need to be resurfaced and fences around them needed to be repaired. Parking lots were very narrow and spots were limited. If this is how it looks in summer time with the lack of maintenance, I would question the safety of the ski lifts for winter activities.
10
Steve
15 ago 2025
·
Se alojó 2 noches
It was a great weekend stay! Wish we could have stayed longer! Enjoyed the beach, the lake, the pool and the ability to use the resort’s equipment to play tennis, basketball and kayak/canoe. Loved the pulled pork sandwiches!!
It was a great weekend stay! Wish we could have stayed longer! Enjoyed the beach, the lake, the pool and the ability to use the resort’s equipment to play tennis, basketball and kayak/canoe. Loved the pulled pork sandwiches!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza de las habitaciones es variable, con algunas estancias que informan de habitaciones limpias, mientras que muchos mencionan alfombras manchadas, olores a humedad, moho y suciedad por falta de mantenimiento. La limpieza de la piscina y el jacuzzi es una preocupación recurrente, con bordes resbaladizos y agua turbia.
Reseñas de huéspedes relacionadas
2
Erin
30 ago 2025
·
Se alojó 2 noches
I have never written a review before but I felt this time I had to. The hotel was extremely loud until 3am. Mould all over the room, dirty bedsheets and towels. I’ve stayed in some hostiles cleaner than this. It’s extremely expensive for what you get. I can’t believe we paid as much as I did for what we got. I will never stay here again and hope people don’t make the same mistake I did and not read the reviews first.
I have never written a review before but I felt this time I had to. The hotel was extremely loud until 3am. Mould all over the room, dirty bedsheets and towels. I’ve stayed in some hostiles cleaner than this. It’s extremely expensive for what you get. I can’t believe we paid as much as I did for what we got. I will never stay here again and hope people don’t make the same mistake I did and not read the reviews first.
6
Katherine
14 mar 2023
·
Se alojó 2 noches
Need some extra effort in the up keep of pool water. Sides of pool should not be slimy to touch
Need some extra effort in the up keep of pool water. Sides of pool should not be slimy to touch
2
KATARZYNA
6 jun 2025
·
Se alojó 1 noche
The hotel was barely occupied and I got a dirty room facing the parking lot. Dusty floors, pieces of food and liquid stains on the nightstand and TV cabinet, paint chipped on the door, and an absolutely disgusting bathroom. I was too scared to shower in there. When complained to the front desk clerk, she apologized but didn't do absolutely anything. She pointed to the sign with an email address and told me to send my concerns to that address. Which I did. They tried to call me, but I wasn't able to answer at the time, and I emailed back asking for a written response instead. Heard nothing back. Absolutely unacceptable customer service. Not to mention, their breakfast wasn't included in the price, and I honestly was too disgusted to eat on premises. There were signs of neglect everywhere - from non functioning water fountain, to peeling paint, to musky odour in hallways, filthy fake grass by the main entrance etc I will never ever return there again and will discourage everyone I know from staying there. Oh, and the tennis and basketball courts looked disintegrated, abandoned and dirty. Nothing like in the online pictures.
The hotel was barely occupied and I got a dirty room facing the parking lot. Dusty floors, pieces of food and liquid stains on the nightstand and TV cabinet, paint chipped on the door, and an absolutely disgusting bathroom. I was too scared to shower in there. When complained to the front desk clerk, she apologized but didn't do absolutely anything. She pointed to the sign with an email address and told me to send my concerns to that address. Which I did. They tried to call me, but I wasn't able to answer at the time, and I emailed back asking for a written response instead. Heard nothing back. Absolutely unacceptable customer service. Not to mention, their breakfast wasn't included in the price, and I honestly was too disgusted to eat on premises. There were signs of neglect everywhere - from non functioning water fountain, to peeling paint, to musky odour in hallways, filthy fake grass by the main entrance etc I will never ever return there again and will discourage everyone I know from staying there. Oh, and the tennis and basketball courts looked disintegrated, abandoned and dirty. Nothing like in the online pictures.
6
Leanne
21 jul 2025
·
Se alojó 1 noche
The building is very outdated. We were put in a room in the basement. There was no elevator. There was peeling paint and it wasn’t overly clean. The indoor pool area was a mess, and dirty. The beach area is small but lovely
The building is very outdated. We were put in a room in the basement. There was no elevator. There was peeling paint and it wasn’t overly clean. The indoor pool area was a mess, and dirty. The beach area is small but lovely
4
tonya
5 ago 2025
·
Se alojó 1 noche
The rooms were fine, some age and wear. It was the pool area and the grounds that need work. The pools were cloudy and the area around the pool really needs work. The paths around the grounds were not accessible and the wood stairs need replacing and were completely lopsided. The pizza wasn't that great.
The rooms were fine, some age and wear. It was the pool area and the grounds that need work. The pools were cloudy and the area around the pool really needs work. The paths around the grounds were not accessible and the wood stairs need replacing and were completely lopsided. The pizza wasn't that great.
4
Riley
7 sept 2025
·
Se alojó 2 noches
This building looks like no maintenance has been put into it since 2002. I do not think a single door opens or closes nicely. Either they slam shut in the halls or slamming on the door frame. Despite me telling the front staff that the bathroom door does not close they did not fix it. Another door was wedged so hard it was peeling the outer layer. They offer $16 breakfast buffet but 10 minutes into town is the better option. With all the fees and extra charges it was not really "resort" worthy The bar was infested with black flies in September which is never a good sign as most are dead outside. Additionally the tv could not change channel as "this is the only working station ". I am not sure what the $30 service charge included and it still has me wondering.
This building looks like no maintenance has been put into it since 2002. I do not think a single door opens or closes nicely. Either they slam shut in the halls or slamming on the door frame. Despite me telling the front staff that the bathroom door does not close they did not fix it. Another door was wedged so hard it was peeling the outer layer. They offer $16 breakfast buffet but 10 minutes into town is the better option. With all the fees and extra charges it was not really "resort" worthy The bar was infested with black flies in September which is never a good sign as most are dead outside. Additionally the tv could not change channel as "this is the only working station ". I am not sure what the $30 service charge included and it still has me wondering.
6
Christine
17 nov 2024
·
Se alojó 1 noche
Very mediocre. Receptionists good. Hotel dowdy. Carpets badly stained. Room freezing even with heater turned high. Few lights. No shampoo, body wash in bathroom empty containers. Breakfast very poor value. Plus No English breakfast tea.
Very mediocre. Receptionists good. Hotel dowdy. Carpets badly stained. Room freezing even with heater turned high. Few lights. No shampoo, body wash in bathroom empty containers. Breakfast very poor value. Plus No English breakfast tea.
4
William
17 ago 2025
·
Se alojó 3 noches
Room was dirty & smelled of smoke (especially the bathroom), no fan in the bathroom, A/C didn’t work well, no housekeeping during our stay, and the place was generally very run down.
Room was dirty & smelled of smoke (especially the bathroom), no fan in the bathroom, A/C didn’t work well, no housekeeping during our stay, and the place was generally very run down.
4
Janice
5 ago 2025
·
Se alojó 1 noche
No hot water in shower. Not accessible for mobility issues. Bathroom in lobby filthy
No hot water in shower. Not accessible for mobility issues. Bathroom in lobby filthy
2
Laurie
2 sept 2024
·
Se alojó 1 noche
DO NOT STAY HERE - our room was filthy, shower had slime and mold, blow dryer was about to fall off the wall, body lotion dispenser had caked on lotion from previous guests, deadbolt chain was broken, patio door was left unlocked, carpet was stained and dirty, furniture very shabby. Outdoor pool was closed for maintenance and no one seemed to know why or when it would reopen. I could go on. It was disgusting!!
DO NOT STAY HERE - our room was filthy, shower had slime and mold, blow dryer was about to fall off the wall, body lotion dispenser had caked on lotion from previous guests, deadbolt chain was broken, patio door was left unlocked, carpet was stained and dirty, furniture very shabby. Outdoor pool was closed for maintenance and no one seemed to know why or when it would reopen. I could go on. It was disgusting!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones van desde cómodas con vistas al lago hasta espacios anticuados con signos de desgaste, con problemas de mantenimiento como sistemas de calefacción o aire acondicionado ruidosos o defectuosos, enchufes limitados, accesorios débiles y un aislamiento acústico deficiente. Algunos huéspedes informaron de asignaciones de habitaciones con vistas al lago decepcionantes o de servicios que no funcionaban.
Reseñas de huéspedes relacionadas
6
Jeffrey
4 jul 2025
·
Se alojó 4 noches
Family program is fantastic. Rooms are dated and hot water was a continuous issue.
Family program is fantastic. Rooms are dated and hot water was a continuous issue.
6
Mary
22 ago 2025
·
Se alojó 2 noches
We were very grateful for the staff who moved us from a room that had a strong chlorine smell to a room that was far away from the pool. The rooms were clean but the facility needs to be updated with fresh paint, drywall patching and new wallpaper on the stairs.
We were very grateful for the staff who moved us from a room that had a strong chlorine smell to a room that was far away from the pool. The rooms were clean but the facility needs to be updated with fresh paint, drywall patching and new wallpaper on the stairs.
6
Teri
13 ago 2025
·
Se alojó 2 noches
Our lake view room was disappointing. It was so far away and over top tree tops no balcony fireplace didn’t work coffee maker didn’t work. We are very disappointed.
Our lake view room was disappointing. It was so far away and over top tree tops no balcony fireplace didn’t work coffee maker didn’t work. We are very disappointed.
2
Derek
1 sept 2025
·
Se alojó 1 noche
Place is in disrepair. Very loud outside room. Internet is poor, does not support streaming. No hot water.
Place is in disrepair. Very loud outside room. Internet is poor, does not support streaming. No hot water.
10
Cathy
27 jul 2025
·
Se alojó 4 noches
Beautiful property, lovely view of lake
Beautiful property, lovely view of lake
2
Claudia
31 dic 2023
·
Se alojó 1 noche
The resort is older but needs updating . No elevator but worst thing was the walls are so thin you can hear everything. We changed rooms as the people next to us were super loud. Than we had again problem people next to us and had to call the front desk. After a warning it was better. Room is nice and clean and staff helpful but people do not seem to respect others. So we will not stay here again as it is not a cheap hotel and was super noisy and not a nice relaxing stay.
The resort is older but needs updating . No elevator but worst thing was the walls are so thin you can hear everything. We changed rooms as the people next to us were super loud. Than we had again problem people next to us and had to call the front desk. After a warning it was better. Room is nice and clean and staff helpful but people do not seem to respect others. So we will not stay here again as it is not a cheap hotel and was super noisy and not a nice relaxing stay.
8
Ericka
7 ene 2026
·
Se alojó 2 noches
The room really needs a good renovation - bathroom sink had a very strange stain and the shower barely worked
The room really needs a good renovation - bathroom sink had a very strange stain and the shower barely worked
6
Jason
22 jul 2025
·
Se alojó 2 noches
THe property has charm. Difficult to sleep. Room fridge was extremely loud.
THe property has charm. Difficult to sleep. Room fridge was extremely loud.
6
Leresse
10 oct 2023
·
Se alojó 1 noche
Stayed for one night. The room was average. Bathroom tub could have been cleaner. There was unfortunately no elevator so had to carry heavy luggage up and down a flight of stairs with no assistance. Otherwise an okay experience for a one night stay
Stayed for one night. The room was average. Bathroom tub could have been cleaner. There was unfortunately no elevator so had to carry heavy luggage up and down a flight of stairs with no assistance. Otherwise an okay experience for a one night stay
6
Danielle
29 oct 2024
·
Se alojó 3 noches
Carpets in the stair and hallways were severely soiled. Rooms need updating, specifically in terms of power outlets. Extension cord hang off the desk.
Carpets in the stair and hallways were severely soiled. Rooms need updating, specifically in terms of power outlets. Extension cord hang off the desk.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos huéspedes elogian al personal amable y servicial, pero el servicio puede ser inconsistente debido a la falta de personal, el registro lento y la mala respuesta a los problemas. El personal a menudo intenta cambiar a los huéspedes o ayudarlos, pero la comunicación y la capacidad de respuesta varían.
Reseñas de huéspedes relacionadas
8
Barbara
9 ago 2025
·
Se alojó 2 noches
I’ve been going to HV for a few years now w my kids and I see they’ve made some improvements. Overall though, the service isn’t great at all. I tried to call the hotel for weeks before our stay and nobody ever answered the phone or returned my call. The front desk staff is sparse and they’re so so in terms of how they treat you. Very inconsistent. The restaurant food is average but ok, again short of staff. The beach gear needs to be replaced very badly. They should buy new loungers and gear for the activities, This all sounds negative but overall I still love HV and will continue the tradition with my kids!
I’ve been going to HV for a few years now w my kids and I see they’ve made some improvements. Overall though, the service isn’t great at all. I tried to call the hotel for weeks before our stay and nobody ever answered the phone or returned my call. The front desk staff is sparse and they’re so so in terms of how they treat you. Very inconsistent. The restaurant food is average but ok, again short of staff. The beach gear needs to be replaced very badly. They should buy new loungers and gear for the activities, This all sounds negative but overall I still love HV and will continue the tradition with my kids!
6
Susan
27 ago 2024
·
Se alojó 1 noche
The housekeeping for the rooms was great. The rest of the property was sad and in need of repairs. One person on the front desk in busy season made for a 55 minute check in. The staff was lovely but there weren’t enough of them. Had to move rooms because my window was broken and couldn’t be fixed. Expensive for subpar experience.
The housekeeping for the rooms was great. The rest of the property was sad and in need of repairs. One person on the front desk in busy season made for a 55 minute check in. The staff was lovely but there weren’t enough of them. Had to move rooms because my window was broken and couldn’t be fixed. Expensive for subpar experience.
4
Lucinda
17 oct 2025
·
Se alojó 1 noche
When we arrived our first room had no heat. The maintenance man offered us a space heater. We said we would prefer to move. The young lady at the front desk was very kind and accommodating and moved us to another room. In that room. The heater worked but it was very very noisy. Kept us awake most of the night but we were awakened at 1:45 a.m. by the fire alarm. We had to get up, get dressed and go outside in the 4° weather and wait for the fire department. No explanation was given from the person on the front desk during the night. We walked past him on our way out of the front doors and he didn't even acknowledge us. Finally got back in and to bed. In the morning when we were checking out we asked at the front desk what the issue was. The girl shrugged and said Ishe thought it was a faulty alarm. What? We should get some sort of compensation for this. We were all awakened by a faulty alarm? Out in the cold for half an hour in the middle of the night? And no apology or anything from the resort. Very, very disappointed.
When we arrived our first room had no heat. The maintenance man offered us a space heater. We said we would prefer to move. The young lady at the front desk was very kind and accommodating and moved us to another room. In that room. The heater worked but it was very very noisy. Kept us awake most of the night but we were awakened at 1:45 a.m. by the fire alarm. We had to get up, get dressed and go outside in the 4° weather and wait for the fire department. No explanation was given from the person on the front desk during the night. We walked past him on our way out of the front doors and he didn't even acknowledge us. Finally got back in and to bed. In the morning when we were checking out we asked at the front desk what the issue was. The girl shrugged and said Ishe thought it was a faulty alarm. What? We should get some sort of compensation for this. We were all awakened by a faulty alarm? Out in the cold for half an hour in the middle of the night? And no apology or anything from the resort. Very, very disappointed.
8
Nimesh
27 ago 2024
·
Se alojó 1 noche
I visited and stayed at the Hidden Valley Resort with family for one night in August. I had booked a beach facing view room but was informed by the resort staff during checkin that the requested room was not available and they offered me a parking facing room. The property was fully booked for the weekend and they were unable to accommodate. I was advised to speak to Expedia about the issue and claim any reimbursement if any. I did speak to an Expedia agent post my trip and was suitably reimbursed. Con: There is no elevator(Lift) at the property. We were located on floor 3 and had to carry heavy luggage through stairs which was inconvenience. Room and property was clean. The room features a refrigerator and coffee machine. There is no microwave in the room but there is one publicly available on the ground floor (Floor 2) for use. Con: Washroom was out of liquid soap. On calling front desk, was advised to get soap bars as lately they were out of liquid soap. Pro: We requested a pack and play for our toddler late at night and we were duly obliged. Con: check in involved 15 min wait time as the property was fully booked and there was one person at concierge desk. Parking is free and plenty slots available on site. Price wise, the resort was okay, could have been more economical. Food and drinks could have been more reasonably priced especially for guests starting at the hotel.
I visited and stayed at the Hidden Valley Resort with family for one night in August. I had booked a beach facing view room but was informed by the resort staff during checkin that the requested room was not available and they offered me a parking facing room. The property was fully booked for the weekend and they were unable to accommodate. I was advised to speak to Expedia about the issue and claim any reimbursement if any. I did speak to an Expedia agent post my trip and was suitably reimbursed. Con: There is no elevator(Lift) at the property. We were located on floor 3 and had to carry heavy luggage through stairs which was inconvenience. Room and property was clean. The room features a refrigerator and coffee machine. There is no microwave in the room but there is one publicly available on the ground floor (Floor 2) for use. Con: Washroom was out of liquid soap. On calling front desk, was advised to get soap bars as lately they were out of liquid soap. Pro: We requested a pack and play for our toddler late at night and we were duly obliged. Con: check in involved 15 min wait time as the property was fully booked and there was one person at concierge desk. Parking is free and plenty slots available on site. Price wise, the resort was okay, could have been more economical. Food and drinks could have been more reasonably priced especially for guests starting at the hotel.
8
Masud
2 sept 2025
·
Se alojó 1 noche
We stayed at Hidden Valley Resort on June 25–26 for one night in a standard room. The place was very clean and well-maintained. Throughout the day, we saw staff actively keeping the resort tidy, which was great to see. The check-in experience, however, was a bit disappointing. The staff member who helped us was not welcoming and offered no guidance or explanation about the resort or surrounding area. That was the only downside. On the positive side, everything else was fantastic. The resort had amazing family activities like pedal boating, kayaking, a beach for swimming, and lots of fun games. Parking was convenient, even for seniors—we were traveling with elders, and they found it very accessible. We did not eat at the restaurant, but it looked clean and well-kept. Compared to bigger resorts, this one felt more peaceful and better managed overall. Would definitely go back—next time for a longer stay, maybe even in winter to explore the town more and enjoy seasonal activities!
We stayed at Hidden Valley Resort on June 25–26 for one night in a standard room. The place was very clean and well-maintained. Throughout the day, we saw staff actively keeping the resort tidy, which was great to see. The check-in experience, however, was a bit disappointing. The staff member who helped us was not welcoming and offered no guidance or explanation about the resort or surrounding area. That was the only downside. On the positive side, everything else was fantastic. The resort had amazing family activities like pedal boating, kayaking, a beach for swimming, and lots of fun games. Parking was convenient, even for seniors—we were traveling with elders, and they found it very accessible. We did not eat at the restaurant, but it looked clean and well-kept. Compared to bigger resorts, this one felt more peaceful and better managed overall. Would definitely go back—next time for a longer stay, maybe even in winter to explore the town more and enjoy seasonal activities!
10
Jim
2 sept 2023
·
Se alojó 1 noche
Great help at check in
Great help at check in
10
Ravi
23 may 2025
·
Se alojó 1 noche
Front desk staff was too good especially a guy on the name of Lawrence was unbelievably good. Staff attitude in the restaurant was terrible. Better restaurant better service needed there.
Front desk staff was too good especially a guy on the name of Lawrence was unbelievably good. Staff attitude in the restaurant was terrible. Better restaurant better service needed there.
6
Kim
8 oct 2025
·
Se alojó 2 noches
We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location.
We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location.
10
Ignacio
14 nov 2025
·
Se alojó 1 noche
Friendly staff!
Friendly staff!
10
Christopher
21 ago 2024
·
Se alojó 3 noches
Staff was great, resort was clean, I would definitely come back. Loved the swimming area and beach. Only thing I would try to change is too have more then one person at the front desk from 4-5pm.
Staff was great, resort was clean, I would definitely come back. Loved the swimming area and beach. Only thing I would try to change is too have more then one person at the front desk from 4-5pm.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La pintoresca ubicación frente al lago, cerca de Huntsville, las estaciones de esquí y Algonquin, lo hace conveniente para las actividades al aire libre. Algunos lo encuentran remoto y señalan escaleras o colinas empinadas que conducen a la playa y pueden suponer un desafío para la movilidad.
Reseñas de huéspedes relacionadas
8
Qingwei
12 oct 2023
·
Se alojó 1 noche
The hotel is located in an awesome environment. There is a very beautiful private lake and beach behind it.
The hotel is located in an awesome environment. There is a very beautiful private lake and beach behind it.
6
Alejandra
23 ago 2025
·
Se alojó 3 noches
The location and amenities are great, and the staff is very friendly. Some areas of the hotel could use updates, but overall, we had a wonderful time, especially with the kids.
The location and amenities are great, and the staff is very friendly. Some areas of the hotel could use updates, but overall, we had a wonderful time, especially with the kids.
10
Cathy
27 jul 2025
·
Se alojó 4 noches
Beautiful property, lovely view of lake
Beautiful property, lovely view of lake
10
Aida
30 ago 2025
·
Se alojó 2 noches
We love the area with the lakes and hiking trails, and also near the town it’s very convenient.
We love the area with the lakes and hiking trails, and also near the town it’s very convenient.
8
Usman
16 oct 2023
·
Se alojó 1 noche
Beautiful property around nature
Beautiful property around nature
8
Krzysztof
7 oct 2023
·
Se alojó 1 noche
Fantastic property - fall colours were on full display - wish we had more time. Hotel is very clean but many areas show some wear and tear and would benefit from a renovation. Staff was super nice.
Fantastic property - fall colours were on full display - wish we had more time. Hotel is very clean but many areas show some wear and tear and would benefit from a renovation. Staff was super nice.
10
Laura
15 ago 2023
·
Se alojó 1 noche
Nestled in the woods away from traffic. Spunds of birds and chipmunks in the nearby forested area. Easy access to fantastic Huntsville and to Dorset as well as Lake of Bays. So much to do and relax too.
Nestled in the woods away from traffic. Spunds of birds and chipmunks in the nearby forested area. Easy access to fantastic Huntsville and to Dorset as well as Lake of Bays. So much to do and relax too.
8
Alaric
31 dic 2024
·
Se alojó 2 noches
Ski resort is so close to the hotel
Ski resort is so close to the hotel
10
Beverly
7 ago 2025
·
Se alojó 2 noches
The resort in older but well maintained and well kept, incredibly picturesque. The only negative might be the hill and stairs you need to navigate to get to the beach. Anyone with mobility issues would struggle. It didn't affect us but it might be a issue for some. All of that said, I realize that the resort can't really help it but maybe making it obvious to travelers would be helpful.
The resort in older but well maintained and well kept, incredibly picturesque. The only negative might be the hill and stairs you need to navigate to get to the beach. Anyone with mobility issues would struggle. It didn't affect us but it might be a issue for some. All of that said, I realize that the resort can't really help it but maybe making it obvious to travelers would be helpful.
6
Mary
20 ago 2024
·
Se alojó 2 noches
Property is dated and in need of a refresh. Location is very good - right beside Deerhurst and only a few minutes drive to Huntsville. Enjoyed having access to kayaks to use on the lake.
Property is dated and in need of a refresh. Location is very good - right beside Deerhurst and only a few minutes drive to Huntsville. Enjoyed having access to kayaks to use on the lake.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre la comida son variadas: a algunos les gustó Birches y los desayunos básicos, mientras que otros encontraron horarios limitados o cierres, artículos fríos o mediocres y vajilla desechable. El desayuno suele ser de pago y empieza más tarde, y el horario del bar/restaurante puede ser corto.
Reseñas de huéspedes relacionadas
6
Jane
22 oct 2025
·
Se alojó 2 noches
The free breakfast was not free--the chair in our room needed to go to a dump--the breakfast was less than adequate no butter for toast-- would have been nice to at least have some hard boiled eggs or guest operated waffle maker---spa services were unavailable--the floor was dirty in our room--no facecloth---sorry for the rant---i have never written a bad review for any place we have strayed---THIS IS A RESORT AND IS HELD TO A HIGHER STANDARD
The free breakfast was not free--the chair in our room needed to go to a dump--the breakfast was less than adequate no butter for toast-- would have been nice to at least have some hard boiled eggs or guest operated waffle maker---spa services were unavailable--the floor was dirty in our room--no facecloth---sorry for the rant---i have never written a bad review for any place we have strayed---THIS IS A RESORT AND IS HELD TO A HIGHER STANDARD
8
Hana
30 ene 2025
·
Se alojó 1 noche
This hotel has a great location and would have great facilities if the pool and the hot tub were not so dirty. The rooms were nice and comfortable. The restaurant was not open because the hotel was not very busy. Not a big deal because it is only 5 min drive to the nearest town.
This hotel has a great location and would have great facilities if the pool and the hot tub were not so dirty. The rooms were nice and comfortable. The restaurant was not open because the hotel was not very busy. Not a big deal because it is only 5 min drive to the nearest town.
8
alex
27 ago 2025
·
Se alojó 4 noches
Good value, outdated a bit. American breakfast, which is not much to wait for (bacon, suasage, egg...), which I hope can be uplifted a bit with more healthy choices.
Good value, outdated a bit. American breakfast, which is not much to wait for (bacon, suasage, egg...), which I hope can be uplifted a bit with more healthy choices.
10
Harpreet
10 sept 2025
·
Se alojó 2 noches
Breakfast is very good but options for the dinner are not good and terrible pizza, total waste of money
Breakfast is very good but options for the dinner are not good and terrible pizza, total waste of money
6
Vincent
7 jul 2025
·
Se alojó 2 noches
Pleasant but dated property in a nice location around Huntsville. The hotel probably looks a lot like it did in 1995. The staff is generally helpful, but the check-in and check-out were really, really slow, which is not what you want when you want to enjoy the property. Restaurant is good, but a limited menu, and all the dishes are fairly heavy.
Pleasant but dated property in a nice location around Huntsville. The hotel probably looks a lot like it did in 1995. The staff is generally helpful, but the check-in and check-out were really, really slow, which is not what you want when you want to enjoy the property. Restaurant is good, but a limited menu, and all the dishes are fairly heavy.
4
Brian
22 jul 2024
·
Se alojó 2 noches
Paper plates and cups at breakfast are not what should be expected! Staff were more interested in talking to each other than checking us in. The hotel needs to s\ep up its game!
Paper plates and cups at breakfast are not what should be expected! Staff were more interested in talking to each other than checking us in. The hotel needs to s\ep up its game!
8
Analia
8 feb 2023
·
Se alojó 1 noche
The hotel is lovely and a great location with beautiful scenery. A few small things: the breakfast does only start at 8am so for some travellers that are early risers or on the move you will have to get breakfast elsewhere. The hotel bar closes at 8pm so having a nightcap after a long day was not an option unless you brought your own from outside. This schedule might be different on a weekend as we were there on a Monday night.
The hotel is lovely and a great location with beautiful scenery. A few small things: the breakfast does only start at 8am so for some travellers that are early risers or on the move you will have to get breakfast elsewhere. The hotel bar closes at 8pm so having a nightcap after a long day was not an option unless you brought your own from outside. This schedule might be different on a weekend as we were there on a Monday night.
8
Sergio
10 ago 2025
·
Se alojó 1 noche
The scenery and location are very nice. The food options were pretty good. The pools and aquatic facilities were clean. The wait staff in the Birches restaurant were a bit uninthusiatic, but the experience overall is good for the price.
The scenery and location are very nice. The food options were pretty good. The pools and aquatic facilities were clean. The wait staff in the Birches restaurant were a bit uninthusiatic, but the experience overall is good for the price.
6
Mena
3 oct 2024
·
Se alojó 1 noche
The checkin staff were excellent. Then it went downhill from that point on. We got a very bad impression with the hall to our room. The carpets on the stairs and hall were extremely stained with rust marks and other stuff not sure I want to mention. Fortunately the room was spotless and decor very nice. The restaurant was a complete disappointment for dinner. The server gave us a lunch menu for dinner and after we questioned it was told us they had limited food items and they had ran out. Once we finished our pizza which was terrible we saw another patron eating steak. We questioned why we were not given that option and she apologized as she gave us the wrong menu. Totally unacceptable service. The beer served was warm and she brought us ice! Overall the food experience created a negative experience. The buffet breakfast was just ok. Coffee served was cold. The pool and hot tub were good.
The checkin staff were excellent. Then it went downhill from that point on. We got a very bad impression with the hall to our room. The carpets on the stairs and hall were extremely stained with rust marks and other stuff not sure I want to mention. Fortunately the room was spotless and decor very nice. The restaurant was a complete disappointment for dinner. The server gave us a lunch menu for dinner and after we questioned it was told us they had limited food items and they had ran out. Once we finished our pizza which was terrible we saw another patron eating steak. We questioned why we were not given that option and she apologized as she gave us the wrong menu. Totally unacceptable service. The beer served was warm and she brought us ice! Overall the food experience created a negative experience. The buffet breakfast was just ok. Coffee served was cold. The pool and hot tub were good.
6
Suzanne
19 ago 2023
·
Se alojó 1 noche
The breakfast food at best was just ok. Shocking to see all paper plates, cutlery and cups. Need to improve products to environmentally friendly. Glass.
The breakfast food at best was just ok. Shocking to see all paper plates, cutlery and cups. Need to improve products to environmentally friendly. Glass.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Sarah
hace 4 días
·
Se alojó 2 noches
Stayed here for a wedding which was organized beautifully, however the reception staff were not very friendly and our room was disappointing. The hallway smelled of cigarette smoke all weekend, our room was clean but very outdated and lacked basic amenities such as a hair dryer or microwave, and the mini fridge didn’t work. I’m not sure what the additional $100 resort fee was for beyond the canoes you could help yourself to…it didn’t even include breakfast.
Stayed here for a wedding which was organized beautifully, however the reception staff were not very friendly and our room was disappointing. The hallway smelled of cigarette smoke all weekend, our room was clean but very outdated and lacked basic amenities such as a hair dryer or microwave, and the mini fridge didn’t work. I’m not sure what the additional $100 resort fee was for beyond the canoes you could help yourself to…it didn’t even include breakfast.
6
Louis
hace 5 días
·
Se alojó 1 noche
Nice location but in need of maintenance and renovations.
Nice location but in need of maintenance and renovations.
10
Paul
hace 6 días
·
Se alojó 2 noches
Awesome resort to stay at. Every time we visit it gets better. Love the new look!
Awesome resort to stay at. Every time we visit it gets better. Love the new look!
10
Asra
hace 3 semanas
·
Se alojó 3 noches
Rooms were a bit dated, but they were clean and comfortable. The staff was very helpful and responsive throughout our stay. Overall, we had a pleasant experience and would definitely recommend this hotel.
Rooms were a bit dated, but they were clean and comfortable. The staff was very helpful and responsive throughout our stay. Overall, we had a pleasant experience and would definitely recommend this hotel.
4
Matthew
hace 3 semanas
·
Se alojó 2 noches
Resort is run down and needs a lot of work.
Resort is run down and needs a lot of work.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 02:00
Antes de la(s) 11:00
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Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-17: 156.24626977117921USD
- 2026-09-18: 213.0580236294556USD
- 2026-09-19: 213.20292899920656USD
- 2026-09-20: 150.5769302475586USD
- 2026-09-21: 150.4058628656006USD
- 2026-09-22: 146.31010891711426USD
- 2026-09-23: 150.4058628656006USD
- 2026-09-24: 156.13604305798341USD
- 2026-09-25: 225.08100718048098USD
- 2026-09-26: 219.35885396911624USD
- 2026-09-27: 150.1537212265625USD
- 2026-09-28: 150.74187683789063USD
- 2026-09-29: 150.58502718048098USD
- 2026-09-30: NO DATA
- 2026-10-01: 156.71445786663818USD
- 2026-10-02: 187.5335880541382USD
- 2026-10-03: NO DATA
- 2026-10-04: 156.71445786663818USD
- 2026-10-05: 156.71445786663818USD
- 2026-10-06: 156.53324745855716USD
- 2026-10-07: 156.53324745855716USD
- 2026-10-08: 156.71445786663818USD
- 2026-10-09: 219.12133227807618USD
- 2026-10-10: 244.22680841058352USD
- 2026-10-11: 175.60981379138184USD
- 2026-10-12: 149.2471620348511USD
- 2026-10-13: 156.71445786663818USD
- 2026-10-14: 150.74187683789063USD
- 2026-10-15: 150.74187683789063USD
- 2026-10-16: 156.53324745855716USD
- 2026-10-17: 162.67276870690918USD
- 2026-10-18: 150.74901193212892USD
- 2026-10-19: 150.74901193212892USD
- 2026-10-20: 150.74187683789063USD
- 2026-10-21: 150.74187683789063USD
- 2026-10-22: 149.2510793414917USD
- 2026-10-23: 155.38769758581543USD
- 2026-10-24: 155.72259232763673USD
- 2026-10-25: 149.1035507753296USD
- 2026-10-26: 150.74901193212892USD
- 2026-10-27: 150.58502718048098USD
- 2026-10-28: 150.58502718048098USD
- 2026-10-29: 150.74187683789063USD
- 2026-10-30: 156.53324745855716USD
- 2026-10-31: 156.53324745855716USD
- 2026-11-01: 146.35256972302247USD
- 2026-11-02: 150.57357255615236USD
- 2026-11-03: 150.64677722399904USD
- 2026-11-04: 151.36357438732912USD
- 2026-11-05: 150.74901193212892USD
- 2026-11-06: 151.36357438732912USD
- 2026-11-07: 149.13634073046876USD
- 2026-11-08: 150.74187683789063USD
- 2026-11-09: 150.64677722399904USD
- 2026-11-10: 150.74187683789063USD
- 2026-11-11: 151.36357438732912USD
- 2026-11-12: 150.58502718048098USD
- 2026-11-13: 156.71445786663818USD
- 2026-11-14: 156.71445786663818USD
- 2026-11-15: 150.74901193212892USD
- 2026-11-16: 150.9517850147095USD
- 2026-11-17: 150.58502718048098USD
Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de Commitment to Clean (Choice).
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- La piscina de temporada abre de junio a septiembre.
- Piscina disponible de 09:00 a 21:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a los menores de hasta 11 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Desayuno tipo bufé: 17.95 CAD por adulto y 11.30 CAD por menor (precio aproximado)
- Mascotas: 50 CAD por alojamiento, por noche
- No se cobran tasas por los animales de servicio
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
- Cama adicional: 15.0 CAD por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Pistas de tenis
Servicios
Mostrador turístico
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
24-Hour Front Desk
Concierge Services
Almacén de esquí
Actividades
Piscina
Pistas de tenis
Playa privada
Playa (cercana)
Canoas
Senderismo
Piscina cubierta
Música en directo
Pool (Indoor)
Outdoor Fireplace
Muebles de exterior
Ping pong
Terraza
General
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Tratamientos corporales
Tratamientos faciales
Mesas y zona de picnic
Habitación familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito