Name: Quality Inn & Suites Missoula Westside
Address: 4545 North Reserve Street, Grant Creek, Missoula, Montana, United States of America, Missoula, Montana, US
Price range: $112–$216 per night
Rating: 8.15

What guests think

At Quality Inn & Suites Missoula Westside, travelers highlight friendly staff, clean and comfortable rooms, and a convenient location near the airport, I-90, and restaurants, with an indoor pool and hot tub that many families appreciate.

Breakfast earns frequent praise for variety and hot items, though several guests found it basic or poorly stocked at times. Common drawbacks include the lack of an elevator, occasional noise, and intermittent Wi-Fi, plus periodic housekeeping or maintenance lapses such as sticky floors, odors, or hot tub issues. Expect a solid, good-value stopover with conveniences and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a plus for many stays, though guests sometimes report cold water, weak jets, or temporary closures; the property has no elevator. Some note occasional issues with door card readers, vending machines, or the lobby computer.

Related guest reviews

10

Dorothy

Aug 14, 2025

·

Stayed 1 night

Super friendly staff, very clean facility, comfortable bed, decent size room (king bed room). The only downside was the hot tub jets weren’t very powerful but they turn on and the water is hot - great after a long day of traveling. Definitely recommend!!

6

Robin

Oct 9, 2025

·

Stayed 1 night

The whole experience was great except that there was no elevator or assistance to carry my heavy bag upstairs. Apparently people who book online from Expedia cannot have downstairs rooms. Last year, same hotel, I booked thru Expedia and had a downstairs room. I was probably among the first to check in on Oct 6, and the parking lot never filled up. So, I felt like I was treated unfairly. The morning shift was very very nice

10

Kristine

Jan 10, 2024

·

Stayed 1 night

The night staff member was friendly and worked with us to find a room had a working heater. The breakfast buffet was awesome. More choices than usually offered at a hotel breakfast. Hot tub was excellent after a cold day shopping.

8

Darla

Aug 31, 2025

·

Stayed 1 night

Loved the little walk at back of property along a creek. Great breakfast. Only negative no elevator for getting luggage to second floor.

8

Patricia

Sep 19, 2025

·

Stayed 1 night

Was not aware that Hotel did not have elevator . My husband just had back surgery and we picked the 2nd Floor … so was kind of a pain for me . Also we are early risers and usually stay someone where Breakfast is at 6:00 AM

10

Patricia

Sep 23, 2025

·

Stayed 2 nights

Hot tub/pool, breakfast, clean room. Very convenient and clean. Highly recommend.

6

Tom

Apr 30, 2025

·

Stayed 1 night

No elevator and nothing on first floor available. We are both in our 70s, on oxygen and had to haul suitcases and oxygen equipment up stairs. Having no elevator should be first thing seen when trying to book a hotel.

10

Rhonda

Sep 29, 2024

·

Stayed 2 nights

We stayed 2 nights and our room was clean and quiet. The pool and hot tub were nice and the breakfast was good/typical- waffle maker, breakfast sandwiches to heat up, cereal, etc. We would stay here again if we are back in the area.

8

Brent

Nov 10, 2025

·

Stayed 1 night

Yes, yes and pool and hot tub were great

10

Ruth

Sep 15, 2025

·

Stayed 1 night

Room was clean and comfortable. Good breakfast, good wifi, nice pool and hot rub. There is no elevator

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Cleanliness

Many guests find rooms and common areas clean, but recurring complaints mention sticky or dirty bathroom floors, odors (including smoke), stained bedding, and occasional check-ins to unclean rooms.

Related guest reviews

4

Kimberly

Jul 31, 2025

·

Stayed 1 night

We will not stay here again. Room was so stinky like a chain smoker had stayed there even though signs everywhere state it is non smoking facility. Went to front desk and asked if they had Lysol or fabrreze or anything for the small and they just said no sorry. We had small children with us. Their clean socks were black after walking across carpet

8

Sherry

Oct 27, 2025

·

Stayed 1 night

Comfortable bed and clean sheets, quiet surroundings, breakfast good. Bad was that bathroom floor was sticky and I couldn’t get anyone to answer phone and no one at desk to tell - so I wore shoes in the room, which is atypical for me.

4

Chris

Apr 18, 2025

·

Stayed 1 night

The first room that we went to had not been cleaned the beds werent made. There were towels on the floor and take out containers on the countertop. It had just been skipped. Luckily, they had another room that they were able to give us, but it was not a fun experience walking into a dirty room

10

Carol

Oct 28, 2025

·

Stayed 1 night

Room was very clean, would stay again.

10

Joy

Mar 29, 2025

·

Stayed 1 night

Quiet and clean rooms

4

Kalanithy

Aug 25, 2024

·

Stayed 1 night

Bathroom was dirty. Room OK

10

Frank

Jul 25, 2025

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Stayed 1 night

Very clean and comfortable, conveniently located. Staff were very friendly, and happy to suggest places to check out.

10

Koleen

Sep 13, 2024

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Stayed 1 night

Very clean and quiet

8

Martin

Aug 29, 2025

·

Stayed 1 night

Clean hotel, friendly staff, nice room, good location, average breakfast, but everything was absolutely okay for the price

6

Amber

Aug 29, 2024

·

Stayed 1 night

Just an okay property. A little worn down with dirty bathtubs and gross shower curtains. We don’t shower because it was gross. Wall paper peeling off the walls and horrible lighting in the bathroom. If you aren’t going to have better lights, have makeup mirrors with lights on the wall. Bed was comfortable enough with a very stained bedspread. Carpet was dirty and needed cleaning. The parking lot didn’t have enough spots for all the vehicles at the end of the night. Served its purpose but I wouldn’t stay here again.

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Rooms

Rooms are generally comfortable with good beds and many quiet stays, though decor feels dated to some. Noise from neighbors or room equipment and inconsistent Wi-Fi speeds are mentioned.

Related guest reviews

10

Debra

Aug 19, 2025

·

Stayed 2 nights

It was off the freeway and was quiet. Many fast food restaurants in the area. Kids walked to them. Beds were comfortable. great pool area

8

Kirk

Sep 16, 2024

·

Stayed 1 night

I was looking for a discount hotel room and that is what I got. Clean, somewhat dated decor, firm bed and small, soft pillows. It was quiet (much appreciated) and easy to locate. Easy spot in Missoula to get to everything.

6

Patricia

Jun 30, 2025

·

Stayed 2 nights

The desk check in person was very nice. Carpet is dated and shower was super noisy. The tub crackled whenever you moved. The neighborhood is great and the pool was perfect. I would stay here again

10

Linda

Jul 14, 2024

·

Stayed 1 night

Nice clean room. Bed wasn’t so comfortable.

8

Matthew

Jun 24, 2025

·

Stayed 2 nights

Everything was great but it was a little frustrating that the wifi was a big hit and miss.

10

Robin

Sep 19, 2024

·

Stayed 1 night

I thought it as very comfy, quiet and clean. Good bed! Tv was hard to figure out, but I got by ok.

10

Diane

Aug 28, 2025

·

Stayed 1 night

Lit confortable, climatiseur non bruyant, Piscine un peu froide

Translate

10

claudia

Nov 30, 2024

·

Stayed 1 night

Nice beds!

10

Bob

Sep 19, 2025

·

Stayed 3 nights

Quiet, good location, nice steak house, Montana Club, next door, good breakfast, very nice and helpful staff. Internet was extremely slow and motel descktop computer was Windows 10 and very, very slow. I will stay here again. Overall a 5 star for me.

8

Jayne

Feb 2, 2025

·

Stayed 1 night

The staff was wonderful and everything was very clean! I would have given excellent ratings all around except for the fact we had very noisy neighbors and the walls are thin.

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Service

Staff are widely described as friendly, helpful, and efficient at check-in. A smaller number report rudeness, slow or unavailable front-desk response, or unprofessional behavior.

Related guest reviews

10

Kandis

Oct 26, 2025

·

Stayed 1 night

Great friendly staff good hot breakfast

4

Susan

Jun 24, 2024

·

Stayed 1 night

Front desk personnel was boarder line rude. Very evident she didn’t want to be there.

10

David

Jan 20, 2026

·

Stayed 1 night

desk was kind and courteous and efficient

10

Cathy

Aug 13, 2023

·

Stayed 2 nights

Jesse and Jordan at the front desk were friendly, welcoming, and worked hard to make sure everyone was taken care of. The housekeeping staff was great!

10

Sonya

Nov 26, 2025

·

Stayed 1 night

Convenient location and friendly staff. Would definitely stay here again

4

Carson

Sep 22, 2025

·

Stayed 1 night

Staff on the phone was rude.

4

Albert

Jul 13, 2025

·

Stayed 2 nights

Room was nice and clean other than smelling like smoke. The ac unit was very noisy. Staff was rude. We tried to extend our stay a few weeks before arrival and the staff was rude he told us a price more than double the amount we paid for two nights and we just wanted to stay one extra day. He than hung up on me when I questioned why the amount per night was so much more. Upon arrival the check in staff was rude and not welcoming. I had laundry to do since our trip was 10 days and was again treated poorly by another staff when I asked to get change for laundry facilities. Staff in the hallways were not friendly. We did not feel comfortable in the hotel we were so uncomfortable there we did not even partake in the breakfast or the swimming facilities.

10

deborah

Jun 24, 2025

·

Stayed 1 night

I dont remember his name but the gentle at the desk was so kind.I arrived late Wednesday night and he was hapoy, pleasant and positive..I was exhausted but his kindness made my exhaustion more bearable...

10

Bridget

Dec 7, 2025

·

Stayed 1 night

We had road troubles and were VERY delayed in our check in time. The staff were very understanding abd accommodating to our needs. They were also very helpful in us finding a place to eat, especially at the late hour. The room was very clean, bed was quite comfortable.

6

Holly

Jun 18, 2025

·

Stayed 1 night

The lady at the front desk was argumentive and defensive when I mentioned I had paid $100 toward my bill per Expedia and I had not. I was fine with it but she was right away rude about it saying I had not and owed the fee plus $100 for incidentals. It worked out but she said it happens a lot and the customer next time May not be as easy going as me.

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Location

Convenient for drivers and flyers, close to I-90, the airport, and several dining options including a restaurant next door. Easy access to town and services.

Related guest reviews

10

ROBYN

Jul 26, 2024

·

Stayed 1 night

Very busy city. Close to restaurant

8

Jeffrey

Jun 7, 2023

·

Stayed 1 night

Easy access on and off I-90.

10

Kate

Sep 28, 2025

·

Stayed 1 night

Needed something near airport. Close and easily accessible to downtown and airport.

10

Jann

Aug 4, 2024

·

Stayed 1 night

Good location (close to airport), just the basics and clean place to sleep.

8

Donald

Jun 23, 2025

·

Stayed 1 night

Ni e place to stay in Missoula - convenient to redtaurants, highway, and gas stations

8

Helen

Sep 25, 2025

·

Stayed 1 night

Property was just off main highway and right across parking lot was good restaurant.

10

Karen

Apr 18, 2024

·

Stayed 1 night

Conveniently located—easy on and off interstate.

8

Kyla

Sep 2, 2025

·

Stayed 1 night

Nice hotel with a great rate, convenient to the airport.

10

Cathryn D

May 1, 2023

·

Stayed 1 night

Easy access to I 90. Montana Club restaurant right next door. Very friendly staff and helpful.

8

Sonia

Jul 19, 2024

·

Stayed 1 night

Convenient location close to the airport with lots of dining options

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Dining

Complimentary breakfast receives regular praise for hot items and variety, but feedback is mixed, with several reports of sparse selection, items running out, or basic quality.

Related guest reviews

8

Ginger

Aug 17, 2025

·

Stayed 1 night

Food was basically gone at 8:40. Juice gone at 9. Garbage overflowing. Our room, the AC sounded like a screaming child everytime it shut off. Shower was amazing. Extra chair stuffed in corner by bed and window needed to go. Perhaps a small bedside table or a nice stool. Fridge was A+ cold!

10

Shannon

Sep 30, 2025

·

Stayed 3 nights

Very friendly staff and excellent breakfast! Bed was comfy. Will stay here again

10

Tarunay

Aug 4, 2025

·

Stayed 1 night

The staff went above and beyond. Even though the official breakfast timings were 6 AM, they laid it out early to accommodate people trying to enter the park before the timed entry.

6

Jennifer

Jun 17, 2023

·

Stayed 1 night

There were people eating in the pool and people drinking beer in the hot tub. There really wasn’t much for breakfast no butter for waffles or toast and no milk for cereal no hot water for oatmeal.

8

Ragina

Oct 13, 2024

·

Stayed 1 night

Breakfast was lacking, but overall great place!

10

Paula

Oct 23, 2025

·

Stayed 1 night

Breakfast was good. The biscuits were awesome! Staff was friendly and efficient. Rooms were clean and pleasant. Bed was good!

10

Janice N.

Aug 30, 2025

·

Stayed 1 night

Our stay at this Quality Inn was excellent. Quiet rooms, comfortable beds, nice breakfast with several options. We would stay here again.

8

Timothy

Apr 17, 2024

·

Stayed 1 night

Outside door card readers not working. Breakfast only so-so.

6

Zuan

Jun 22, 2025

·

Stayed 1 night

It’s expensive with a pretty bad breakfast.

10

Bob

Sep 19, 2025

·

Stayed 3 nights

Quiet, good location, nice steak house, Montana Club, next door, good breakfast, very nice and helpful staff. Internet was extremely slow and motel descktop computer was Windows 10 and very, very slow. I will stay here again. Overall a 5 star for me.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$76
February	$79
March	$83
April	$90
May	$129
June	$161
July	$179
August	$170
September	$143
October	$129
November	$107
December	$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $179	18 $216	19 $140
20 $115	21 $129	22 $132	23 $152	24 $144	25 $165	26 $172
27 $112	28 $132	29 $127	30 $135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $181	3 $173
4 $116	5 $121	6 $126	7 $122	8 $127	9 $141	10 $142
11 $115	12 $119	13 $122	14 $125	15 $122	16 $157	17 $165
18 $123	19 $120	20 $120	21 $130	22 $130	23 $166	24 $159
25 $124	26 $124	27 $119	28 $120	29 $120	30 $166	31 $165

Quality Inn & Suites Missoula Westside

Prices for Quality Inn & Suites Missoula Westside

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Room, 1 Queen Bed, Accessible

Guest reviews of Quality Inn & Suites Missoula Westside

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Missoula Westside

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