Name: Quality Inn & Suites Apex - Holly Springs NC
Address: 1400 E Williams Street, Apex, North Carolina, United States of America, Apex, North Carolina, US
Price range: $82–$133 per night
Rating: 8.5

What guests think

At Quality Inn & Suites Apex - Holly Springs NC, travelers frequently note clean, comfortable rooms and friendly staff, alongside an older, somewhat dated property with some updates and a convenient but hard-to-find entrance near the highway.

Value is often cited, though traffic noise affects some rooms. Breakfast is consistently described as simple or limited, with waffles and microwaveable items rather than a hot buffet. Cleanliness feedback is mixed: numerous clean-room comments contrast with recurring reports of odors, water damage, and occasional bugs. Overall, expect a straightforward, budget stay with few frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: parking is available but access and speed bumps are a common gripe, and a few mention vending machines not working. Some note an outdoor picnic area and on-site laundry.

Related guest reviews

6

Kevin

Jun 5, 2025

·

Stayed 1 night

Following GPS directions at night, missed the driveway entrance which is not real obvious if you are not familiar with area. Finally rerouted back to entrance and then watch the speedbumps! Several going down the drive which are pretty high and you have GOT to go slow over. Check in was fine with a pleasant front desk rep. Initial smell was of the lobby was a bit mildewey/AC odor. Walking up the stairs to the 1st floor saw multiple boxes and mattress' and assorted lumber. I understand renovation but it could have been stored out of direct sight of the customer. Room was good with refrig and coffee maker. Bed was comfy. For some reason found it tough to regulate room temp. Breakfast was usual, with make it yourself waffles, bagels, cereal, yougurt, etc.

8

Maria

Jun 17, 2023

·

Stayed 3 nights

Had sufficient parking space. The price was reasonable. They provided breakfast for the guests which was a plus for me.

6

Robert

Jun 14, 2024

·

Stayed 1 night

Breakfast was a let down. Pretty much just bread, a little fruit and some waffles. The elevator was at one end of a long hall and my room was at the other. Using the cart was a long push

6

Douglas

Oct 26, 2024

·

Stayed 1 night

Staff members were courteous, and both our check-in and check-out were fine. The speed bumps in the parking lot are a bit high/rough. The bed was okay--nothing terrible but also not great for my back. Most importantly, the toilet made a very loud and annoying sound after each use and refilling of the bowl--the only way to fix it was to open the back and give it a small jolt. There was no way this was something that simply started when we arrived, so the hotel should have known about and fixed it. If I hadn't been determined to fix it myself, we might not have slept much on the night of our stay.

10

Scot

Feb 17, 2023

·

Stayed 1 night

good pakring for semis

10

Marcus

Oct 25, 2023

·

Stayed 1 night

Like other reviewers, I was completely surprised by the interior of the hotel. While the outside looks like a rundown roadside motel, the inside is of top-notch quality. The rooms are very clean and comfortable, the overall environment is very peaceful, and my stay was highly enjoyable. It also cost only $4 to wash and dry a load of clothes, about half the cost of using a laundromat. Looking forward to returning soon.

8

Julia

Mar 12, 2025

·

Stayed 2 nights

The vending machine only accepts single dollar bills. Much to my dismay, after placing a $5.00 bill in the machine, I discovered it couldn't make change or place the order, NOR would it return the bill. Fix or replace the machine!!! In the interim, please let guests know at check-in about the status of vending machines. The signage isn't large enough for guests to notice that they're about to be ripped off.

8

Jennifer

Sep 17, 2025

·

Stayed 1 night

Stay was ok. Hard getting in/out location wise, but accessible to everything I needed. Parking situation definitely needs some work

10

Martha

Aug 2, 2024

·

Stayed 1 night

It was a nice little hotel. Very clean and all staff were friendly. Breakfast was adequate. They have set up a nice area out in back with picnic tables in nice shaded areas. It gave us a place to grill and relax outdoors. The hotel is also very close (driving) to historic Apex downtown. This gave us a chance to explore the nice little town. All in all we were very satisfied.

6

Andrea

May 13, 2024

·

Stayed 1 night

Very dated and dingy building. Dark parking lot. Hallways smelled of marijuana. Didn’t feel safe.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests report clean rooms and common areas, but several mention odors, water damage, and occasional roaches or other bugs.

Related guest reviews

10

shelley

Nov 13, 2025

·

Stayed 1 night

Check in was quick and efficient. Rooms was clean and very comfortable. Didn’t go down to have breakfast. Super quiet room. Will definitely stay here again when I’m in the area! Staff was friendly and enjoyable to talk to.

4

Anne

Mar 25, 2025

·

Stayed 1 night

The hotel had obvious water damage on our floor and the odor was horrendous. Two doors had towels stuffed at the bottom of them and the hall carpet was damaged and the odor made me want to hold my breathe. If we hadn’t already paid and it wasn’t 8:45 pm, I would never have stayed. Odor did not permeate our room. However, as soon as we opened our door, you could smell it. So bad that there was no way we were eating breakfast there. We checked out and had a nice breakfast elsewhere. Additionally, it was the worst mattress that I have slept on….literally rolled to the middle and I am not a large person. To have been rated “very good,” it was awful! Will not book though Hotels.com again. Would not trust ratings.

2

Joel

Nov 8, 2025

·

Stayed 1 night

I need a refund for this room. It was absolutely terrible. It smelled there was mold on the wall and molded on the bed and don’t even know what it is. I took pictures not with the stay.

4

Alex

Aug 3, 2025

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Stayed 1 night

Bed was old and dumpy. Hotel was dirty and unkept throughout. Found a live cockroach in the bathroom.

10

Mirina

Sep 22, 2025

·

Stayed 3 nights

Clean hotel, clean room, friendly staff, comfortable bed.

10

Samantha

May 27, 2024

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Stayed 3 nights

Loved how this place was so clean. This was my second stay and it was the same as the first. They are very consistent in how they do things. Will stay again.

8

Austin

Nov 4, 2025

·

Stayed 1 night

Clean comfortable room.

8

Deborah

Sep 2, 2024

·

Stayed 2 nights

Room was clean but had an off smell. Also some mold was evident in the grout of the shower area.

10

James

May 25, 2025

·

Stayed 1 night

It was very clean and the breakfast was good.

2

Paul

Aug 5, 2025

·

Stayed 10 nights

I had a reservation for 10 days here, they barely cleaned room. I would be gone all day and come back to a dirty room that they came in and just took out dirty towels, nothing else do to room. This place also has roaches, which I seen in my room. So I definitely didn’t eat their free breakfast. I wouldn’t recommend this nasty place at all.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with many praising the beds and some noting spacious layouts, but decor and furnishings feel dated. A number of reviews cite noise from the nearby highway and occasional maintenance issues or worn elements; bathroom size varies.

Related guest reviews

6

Justin

Feb 17, 2025

·

Stayed 1 night

Just a place to sleep. The staff was very friendly. Quick check in, although I went from being on a top floor to a bottom during check in. I’m not sure what that was about. It might be how we booked our hotel. The room felt pretty plain. The hotel overall could use an update for the rooms and halfway, although the lobby is updated. The bed linens didn’t feel fresh. They may have just been unused but felt and smelt slightly musky. Overall, that’s how the hotel felt. There was a really bright light outside my window. The window shade wouldn’t cover it up. Outside of this, it’s right next to the highway so it was pretty noisy. Don’t have high expectations coming here and all will be okay.

2

William Von

Sep 8, 2025

·

Stayed 5 nights

Rooms are very small. Bathroom is the smallest I've every stayed in. Breakfast buffet is defined as having freshly cooked eggs, bacon, and potatoes or something similar. This is actually a Continental Breakfast with some frozen breakfast sandwiches you can microwave for yourself. Note: Each day I found no more than one or two people at breakfast.

10

Courtney

Aug 6, 2023

·

Stayed 1 night

Had a great stay; Clean room, good water pressure and very comfortable bed! Will definitely look for more of this hotel chain when traveling. Stayed at Hampton Inn the night after and it was horrible compared to Quality inn. Hightly recommended!

10

MARCUS

Oct 20, 2024

·

Stayed 1 night

Room was very spacious and clean. Beds were very comfortable. And location was great.

10

LAMONT

May 12, 2025

·

Stayed 1 night

Room was very clean and spacious. Bathroom was kind on the small side, but manageable. It would have been nice to have a vending machine with sodas, water, chips, snacks, etc. Overall, I will stay here again.

6

phillip

Jun 8, 2024

·

Stayed 1 night

Mattress was uncomfortable and swayed in the center.

10

Amy L

Oct 21, 2024

·

Stayed 3 nights

The place is excellent for the price. Bed was super comfortable and room was very clean.

8

Shawn

May 6, 2024

·

Stayed 1 night

Everything was great except the bed. It was broken and me and my wife ended up sleeping on the same 8 inches of bed in middle as it funneled us down every time we adjusted

8

Kathy S

Oct 19, 2024

·

Stayed 2 nights

This is a comfortable, clean hotel - good value for the money!

8

Ken

Nov 29, 2023

·

Stayed 2 nights

My only real complaint was I would rate the mattress in the top 5 worst I have slept on, or tried to sleep on. 83 years old so have a lot to compare it to.

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Service

Service is frequently praised as friendly and helpful, with smooth check-in and responsive staff. Some report issues such as an early check-in fee, a room assignment error, and one complaint about a service animal policy.

Related guest reviews

4

NEIL

Feb 20, 2023

·

Stayed 1 night

First room was already occupied and we walked in on the guest. Yikes! They gave us a different room. The second room smell was very distinct and foul. It was a tough night for us.

10

shelley

Nov 13, 2025

·

Stayed 1 night

Check in was quick and efficient. Rooms was clean and very comfortable. Didn’t go down to have breakfast. Super quiet room. Will definitely stay here again when I’m in the area! Staff was friendly and enjoyable to talk to.

10

Janis

Sep 20, 2023

·

Stayed 1 night

Staff was accommodating for my early arrival request and I had a bunch of stuff to unload out of my car so requested a first floor. For the price its great, in a quiet area, clean w/a decent morning breakfast.

2

Tabatha

Mar 30, 2025

·

Stayed 2 nights

Wouldn’t allow me to stay with my SERVICE animal. Online it states it’s pet friendly but when I got there signs were posted no animals allowed. Manager was completely rude.

10

Vincent

Jul 30, 2024

·

Stayed 1 night

The Staff was very nice and accommodating

10

Kit

Jul 2, 2023

·

Stayed 1 night

Great! Desk clerk was super nice and helpful!

8

JESUS

Sep 15, 2024

·

Stayed 2 nights

I wish to start by saying that I arrived slightly early with my wife for my stay and asked if I could check in already but they told me it would be a $35 charge to check in before the time, so I went to lunch and then returned. It was not worth the 2 hours. The place was good, with a comfortable room and bathroom (except for low pressure in the bathroom sink water. The location was near many places. TV had many premium channels, but for some reason, the volume would not go past 53 out of 100. Normally that would not be a problem, but when the AC unit (which was very good) was also extremely noisy when it cycled on, making it impossible to hear the TV. Breakfast which was good (not great) was up to 10 in the morning. At 10:01 they star packing all the stuff for the following day and by 10:02 am , nothing is available for breakfast, so be early. So if you don't mind not hearing the TV when the AC comes on, or strict time rules regarding check in and breakfast time, or low sink water pressure, the you will like this place.

10

Eileen

Sep 1, 2025

·

Stayed 3 nights

Our flight was delayed so the check-in was very late and the kind older gentleman that checked us in was very nice! The day staff at the service desk was also friendly and helpful.

10

Ollie

Jul 18, 2023

·

Stayed 1 night

Great location and value. Manager Andy went above and beyond to resolve an issue with Expedia. We will definitely stay here again next trip, but will not be using Expedia in the future.

10

Yocasta

Dec 10, 2024

·

Stayed 1 night

The staff was wonderful, very accommodating even on a holiday.

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AI-generated summary based on recent guest reviews

Location

Convenient to area attractions and major roads, with shops and dining nearby. However, the entrance is often hard to find or access, and some rooms experience highway noise.

Related guest reviews

6

Justin

Feb 17, 2025

·

Stayed 1 night

Just a place to sleep. The staff was very friendly. Quick check in, although I went from being on a top floor to a bottom during check in. I’m not sure what that was about. It might be how we booked our hotel. The room felt pretty plain. The hotel overall could use an update for the rooms and halfway, although the lobby is updated. The bed linens didn’t feel fresh. They may have just been unused but felt and smelt slightly musky. Overall, that’s how the hotel felt. There was a really bright light outside my window. The window shade wouldn’t cover it up. Outside of this, it’s right next to the highway so it was pretty noisy. Don’t have high expectations coming here and all will be okay.

8

Amy

Apr 6, 2024

·

Stayed 1 night

The entrance off highway was challenging. The front task people were kind tho.

8

Larry

Mar 17, 2025

·

Stayed 1 night

Check in and out went smoothly. Room was very clean and comfortable. Breakfast was simple but good. Convenient location.

10

Marie

Mar 25, 2025

·

Stayed 3 nights

Room was nice enough although dated furniture somewhat stained. Issue with door security that was resolved within 5 minutes with a change to another room. Bed was very comfortable linens and clean towels daily with housekeeping services . Breakfast was good with a lot of different choices available and hot coffee and tea available all day long. Friendly and helpful staff at check in and check out and all throughout our stay. Only negative was difficulty in finding the entrance to the hotel which is also an entrance to a church lot.

10

Carolyn

Sep 12, 2025

·

Stayed 2 nights

The property has recently been renovated and looked very fresh and clean. The staff was extremely helpful. The location was convenient to activities in the area.

8

Kenneth

May 2, 2025

·

Stayed 3 nights

Two star facility. A bit noisy. In and out a bit tedious due to traffic patterns. Convenient to route 1. Okay for the price.

10

Ralph

Feb 18, 2023

·

Stayed 1 night

Clean and comfortable room. No frills but functional. Easy access to highways. Plenty of stores and shops and restaurants nearby. Very limited breakfast at hotel. They need to brew real coffee.

8

John

Sep 3, 2023

·

Stayed 1 night

Good enough for a one-night stay. Did not much care for the bed. The hotel was surprisingly without road noise for being at the intersection of a major highway and a primary city road. Desk staff was very good and polite. Did not try the minimal free breakfast.

10

Dwight

Oct 21, 2025

·

Stayed 2 nights

Room was clean and comfortable. Breakfast was good. Location wasn't great. Too close to the highway and the entrance isn't well marked.

8

Maggie

Nov 7, 2023

·

Stayed 1 night

My only complaint is that the sign for the hotel is not visible or lit. I drove by it three times because it was after dark and In traffic one can’t slow down easily to identify.

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Dining

Breakfast is basic and limited, typically waffles, yogurt, and microwaveable sandwiches rather than a full hot spread. Guests’ impressions range from adequate to disappointing.

Related guest reviews

6

joseph

Feb 24, 2023

·

Stayed 4 nights

Really need to work on the breakfast. I don't expect much for free, but it wasn't good.

6

Jay

Nov 26, 2024

·

Stayed 1 night

Older property -- would rate as only 2 star hotel overall. Terrible breakfast

6

Helena

Mar 30, 2025

·

Stayed 4 nights

This is the second time I have stayed at this hotel and the staff is very attentive if I have a situation. I like that there are just two floors. Less people, less noise lol. Breakfast is basic, waffles, bagels, cereal, muffins. They also provide yogurt and sausage sandwiches that you can microwave. Apple and orange juice only available during breakfast, coffee and tea available 24/7. If I could request anything, it would be to get more breakfast options. The fruit they provided was lacking and pitiful. How about some grapes, oranges, bananas, blueberries, strawberries.

8

Roger

Mar 11, 2025

·

Stayed 2 nights

It’s difficult to determine just where the entrance is upon first visit. It’s an older, poorly designed, hotel but it’s fairly well updated and clean. The breakfast does leave a bit to be desired considering the nightly rate.

6

STEPHEN

Jun 25, 2023

·

Very average hotel. Decor is outdated. Breakfast was continental and cold. Okay but nothing special.

10

Ralph

Feb 18, 2023

·

Stayed 1 night

Clean and comfortable room. No frills but functional. Easy access to highways. Plenty of stores and shops and restaurants nearby. Very limited breakfast at hotel. They need to brew real coffee.

8

Jennifer

May 25, 2025

·

Stayed 1 night

Nothing really special. But not terrible. Served its Purpose as we were in town for a wedding. The waffle maker during breakfast was a plus.

2

William Von

Sep 8, 2025

·

Stayed 5 nights

Rooms are very small. Bathroom is the smallest I've every stayed in. Breakfast buffet is defined as having freshly cooked eggs, bacon, and potatoes or something similar. This is actually a Continental Breakfast with some frozen breakfast sandwiches you can microwave for yourself. Note: Each day I found no more than one or two people at breakfast.

8

David

Nov 2, 2025

·

Stayed 1 night

Room was great — staff was friendly. Breakfast a little unimpressive but still some options (breakfast sandwiches to microwave, yogurt, waffle maker). Good value for what hotels are charging now.

10

James

May 25, 2025

·

Stayed 1 night

It was very clean and the breakfast was good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$90
February	$91
March	$89
April	$91
May	$91
June	$85
July	$86
August	$94
September	$92
October	$103
November	$95
December	$93

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $101	17 $88	18 $92	19 $83
20 $92	21 $90	22 $82	23 $82	24 $90	25 $90	26 $95
27 $90	28 $93	29 $92	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $133	3 $119
4 $82	5 $87	6 $86	7 $93	8 $92	9 $89	10 $95
11 $92	12 $94	13 $94	14 $97	15 $105	16 $89	17 $112
18 $95	19 $97	20 $102	21 $98	22 $99	23 $102	24 $110
25 $95	26 $87	27 $93	28 $90	29 $93	30 $95	31 $93

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Monthly average prices

About this property

Location

Room options

Standard King

Standard 2 Doubles

Room, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Apex - Holly Springs NC

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