Holiday Inn Express Hillsborough-Durham Area by IHG

Pool feedback is mixed—some enjoyed it, while others found it closed or dirty. Beyond the pool, few facilities are discussed in reviews.

Cleanliness is widely praised across reviews, with many calling rooms and common areas very clean. However, a few report housekeeping lapses during multi-night stays and occasional maintenance issues like slow drains, slippery tubs, or damp rooms.

Guests frequently describe rooms and beds as comfortable, with some praising spacious layouts. Others note dated decor or cramped layouts in certain rooms, occasional noise from other guests, and minor in-room issues like missing amenities or nonfunctional safes.

Service is often praised for friendliness and helpfulness, with smooth check-ins and staff assisting with requests. However, a minority report unwelcoming front desk interactions, early check-in refusals, billing or third-party payment problems, and unsympathetic responses to issues.

Location is convenient to highways, UNC/Hillsborough, and medical facilities, while being tucked away and generally quiet. Several guests also mentioned feeling safe.

Breakfast draws frequent praise for being good with several options. Some guests, however, found items overcooked, repetitive or cold, noted limited fresh fruit, or said the water taste affected coffee.