Beach Bungalow

The location to the off leash dog beach was fantastic and short drive to other locations, such as Nelson Bay, Shoal Bay, the Lighthouse and more. The property was great for 4 people with plenty of room.

The property managers weren't great. Payment was via email link, credit card the only option with a 60 surcharge! Contacted them for DD details, paid well before due date and sent receipt. 2 weeks before stay told we hadn't paid and at risk of cancellation. I contacted them 3 times and was told they'd urgently confirm. Never heard back. They must have found it eventually because our check in information came in (arrives just 30 minutes before check in time!). Then rang asking me for credit card details! Why?The rear room isn't sealed and had cockroaches, mosquitos and spiders. Our kids (14 & 11) slept in the other room together despite booking this specifically for having their own spaces.The other room had some bugs, but could be sprayed and didn't continue coming in through the night.Many window locks didn't work so can be easily opened from the outside which didn't feel secure. The window screens aren't attached properly and bang against the window in the breeze during the night.Found other people's dog chews under the lounge, not well cleaned. Pretty dark inside, not "awash with natural light" as described on Stayz. Lots of rules too. In the end we felt more like untrusted intruders rather than valued guests.No critical issues, just lots of small ones that added up. Didn't bother contacting the property manager given earlier experience.It is quite a busy road but that didn't bother us. The location is really good - a one minute walk and you're at the beach.

Overall we really enjoyed our stay, the location close the beach is fantastic, the place had everything we needed and the bedrooms were well appointed. I would absolutely recommend but a couple of things to note, the aircons have a 4 hr timer so on a really hot night you will need to press the timer to turn them back on, the aerial isn't great so when it's windy, which is most of the time, the picture breaks up a lot. The back room is really a shed with no aircon, wouldn't advise in summer, this wasn't an issue for us as we just used the main bedrooms. The security of the property isn't fantastic with the window and slider door locks very flimsy. Both bathrooms are narrow, my husband could barely fit the shower opening, the other one was slightly better. Hope that helps.

Whilst the location to the dog beach was excellent and the property was set up with plenty of seating, bedrooms and contemporary appliances (no dishwasher) and linen, it was dirty. The floors clearly had not been washed in a considerable time, the toilet seats were left dirty from the previous tenants, the paintwork was stained and grimey and the furniture dusty and mouldy. There was also a lingering odour that could not be removed even with constant air flow and air freshener. The carpet in the living room was filthy and needs replacing. The television had interrupted reception and we were unable to use it. The lock on the sliding door in the sunroom was faulty making it difficult to lock. We cut our stay short because of the odour and grubbiness. However, with a repaint, carpet replacement and a focus on effective cleaning it could be improved.

No tv reception for first 2 1/2 days then antenna replaced and poor reception then. On arrival after agreed time gardner was moving lawns so could not really access property. Very old smelly lounge suites were very uncomfortable. Price very expensive for just one couple.Location was great.