Is parking available at the property?

Parking is available on-site and is limited. Valet parking is also offered for a fee of AUD 85 per night, which includes in/out privileges. No reservation is required for parking.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available for a fee, approximately AUD 39 for adults and AUD 20 for children. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request, but these requests are subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Melbourne's Central Business District, within a 10-minute walk of Collins Street and Queen Victoria Market. It is approximately 0.9 miles from Melbourne Central and Bourke Street Mall.

Does the property have a swimming pool?

Yes, the property features an indoor swimming pool, which is accessible from 6:00 AM to 10:00 PM. There is also an outdoor heated pool available.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified in the provided information.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AUD 60 per day, subject to availability. Advance request or confirmation may be required for rollaway beds.

Dorsett Melbourne - 4 Star Hotel in Australia

Average nightly price at Dorsett Melbourne by month, last 12 months (USD)
Month	Average price
January	US$165
February	US$172
March	US$202
April	US$128
May	US$131
June	US$128
July	US$132
August	US$146
September	US$124
October	US$167
November	US$185
December	US$165

What guests think

At Dorsett Melbourne, travellers highlight a convenient CBD location near Southern Cross Station, modern quiet rooms, friendly service, and popular pool, spa, sauna and gym, while noting occasional slow check in, inconsistent housekeeping, firm beds, and some windowless rooms.

Cleanliness is usually praised, though a few reports mention lingering odours, occasional missed cleaning, and rare public-area issues. The pool can feel small or busy, the steam room sometimes needs attention, the club lounge underwhelms, and valet parking is expensive. Breakfast ranges from excellent to basic with barista coffee often extra, and some guests found room service or bar options limited or poor value. Overall, expect a modern, well-located stay with strong amenities; choosing a room with natural light often enhances comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool, spa, sauna, steam room and gym are a highlight and generally well maintained, though the pool can feel small or crowded and the steam room sometimes needs a clean. The club lounge underwhelms, and valet parking is pricey.

Related guest reviews

8

Michelle

4 Aug 2025

·

Stayed 2 nights

We had a lovely 2 night stay. Internet access along with chromecast was great. Room was lovely (twin). Pool was great. Hot tub great but a little dangerous entering and exiting when the jets are on. Could do with a hand rail. Bed in room was hard but I’m used to a softer mattress. Linen was changed after one night - wish I’d taken more notice of the notice given to me at check in regarding opting out of fresh linen as we didn’t need it. Had breakfast both mornings. Plenty to choose from. Coffee was not included in the breakfast price and the auto coffee machine that was available was pretty bad (coffee was cold both mornings). Will definitely stay again.

10

Alan

15 Jan 2026

·

Stayed 1 night

Excellent hotel! Rooms are super comfy and modern, with high quality fixtures and fittings. Staff were really friendly and helpful during my 1 night stay. Gym and pool are well equipped and in excellent and clean condition.

10

Andrew

19 Dec 2024

·

Stayed 5 nights

Great pool and gym

8

Corey

24 Nov 2025

·

Stayed 1 night

Was a very nice hotel to have a weekend in Melbourne. Pool was lovely and the Sauna was great, Steam room could have done with a clean and sanitise kind of smelt like dirty socks/feet in there. Room was a little on the small side and could do with a stock up of coffee pods and milk etc. Would stay again

10

Raymond Kenneth

17 Mar 2025

·

Stayed 5 nights

Fantastic hotel, friendly staff, superb amenities and close to all transport. Bar service and food menu needs a spruce up. Was told it would take up to an hour to get a bar snack ! Shared change rooms in the pool area needs a rethink as there is very little privacy with a communal changing facility.

8

Eric

2 Apr 2025

·

Stayed 3 nights

Hotel location excellent. Check-in good. Parking cost is way too expensive. The lack of robes in the suite is surprising for a quality hotel. We only ordered room service once and I must say the quality of food was very good. Good size pool.

10

Dong Uk

21 Sept 2025

·

Stayed 2 nights

Great room, gym, pool, breakfast is amazing!

10

Mitch

27 May 2025

·

Stayed 2 nights

A cosy hotel with everything you could need. The diva room was delightful with no faults to be seen. Everything was easy to work, including the TV, room service and housekeeping options. The breakfast was a standard buffet. The pool and spa were especially well maintained and the steam room was a welcome addition. Location was nice, especially good for smokers as a decent open courtyard is right by the front doors.

8

fiona

27 Jun 2025

·

Stayed 1 night

After reading a lot of reviews I decided to stay here for a one-night staycation with my 5 year old daughter. Overall i would say it was okay. Things worth noting that weren't great: The pool area was cold and unclean. I literally had to find a member of staff and tell them that the steam room was disgusting. The pool itself was great and looked stunningly blue. There were no robes in the room. The breakfast was not great and the set-up didn't help. The toast station, water and condiments was in one corner and there was literally a huddle and queue to access. Teaspoons and glasses were empty and barista coffee isn't included in the buffet price. Things that were good: Friendly staff, lovely room, comfy bed, price.

10

Mary

10 Mar 2025

·

Stayed 2 nights

Hotel is in a great location near major attractions, restaurants and public transport. Great hotel facilities gym, pool, spa, and steam room. Rooms have comfortable beds, spaciousness, nice bathroom and balcony.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find Dorsett Melbourne very clean, but there are recurring lapses including missed servicing, leftover items, occasional sewage odours, and a few reports of public-area hygiene issues. Overall cleanliness feels mixed.

Related guest reviews

10

Terri

23 Aug 2025

·

Stayed 1 night

Spacious rooms and incredibly clean

10

Barry

7 Feb 2026

·

Stayed 1 night

Love, love, love the Dorsett in Melbourne CBD. Very clean, convenient and the pool is great.

8

Helen

8 Jun 2025

·

Stayed 1 night

Upon arrival it was beautiful. The hotel is lovely and a real treat. However, the hotel forgot to deliver our wine which should have been there on arrival, the bathroom was dusty and dirty which they came back and cleaned once we were in, the wedges from room service were yum, however the pizza was awlful and we returned it to the kitchen after just one piece. The gym area was dirty also. Breakfast was delicious and the beds were comfortable.

2

karishma

3 Jan 2025

·

Stayed 4 nights

Dead mouse in the breakfast room. Same breakfast every day. No eggless options for breakfast.

6

Dent

30 Aug 2025

·

Stayed 3 nights

Unfortunately check in was incredibly slow but i do not know if this was due to expedia or the hotel, The room had a dirty pair of underwear left when we arrived so clearly not serviced very well. Although breakfast was in the booking each morning we were queried and asked for proof. Worst though we had a wallet go missing with little done to see if the room was accessed. Overall not a great stay but in reality the hitel itself is reasonable

6

Shayla

1 Oct 2025

·

Stayed 3 nights

Great location for inner city adventures and most of the staff were friendly and kind, others were simply present. Unfortunately the room smelled like the sewer which wasn’t rectified until day two. Cleanliness in the rooms could definitely be improved.

10

Helena

20 Jul 2025

·

Stayed 1 night

Excellent hotel. Staff were fantastic and the property was very clean.

2

KOUJI

7 Nov 2025

·

Stayed 3 nights

清掃後の備品が残っている清掃後のゴミが残っているバスローブは新しいものが届いてない

Translate

6

Mrs Donna

3 Apr 2025

·

Stayed 4 nights

Peak event (Aust Grand Prix) equals inflated rates, naturally. Was it worth the exhorbitant rate we paid, quite simply, no. Pros: Hotel location is very good, short walk to tram for Albert Park, and short walk to the local Coles. Pool was adequate, the ambient music was loud, so made for a not so relaxing environment. Easy fix for hotel management. Cons:The hotel has an "odour" issue. The lobby had an unpleasant smell, noticed it immediatley at checkin and it was there our entire stay. Another guest commented the same. But it was intermittent foul sewer (?) smell in our room that greatly diminished the quality of our stay. The hotel was was fully booked, staff were unable to move us. They did immedialey send up a can of Glen20 to help neutralise the room. The following day they also sent a cleaner to deep clean the shower drain catchment. Though I believe, the odour is most likely a deeper plumbing issue. It was extremely unhealthy and uncomfortable. Thankfully we booked a room with a sliding door and balcony to allow fresh air to flow in. All of the above was mentioned to hotel reception, no discount was offered to remediate our dissapointing stay.

4

Frances

30 Jan 2025

·

Stayed 1 night

My room had not been cleaned properly, there was someone’s underwear left in the wardrobe & there was off milk in my fridge. I had to call 3 times to get that sorted. There were mice in the lobby. The free wine was cheap quality. The room service i ordered was very cheap quality and not nice. The sauna didn’t work and no lockable lockers in gym or sauna, no changing room in gym area.

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Rooms

Rooms are modern and generally comfortable, with many noting quiet stays and good layouts. Some guests found beds firm, certain rooms small or lacking natural light or views (internal or enclosed balconies), and occasional noise from corridors or neighboring rooms.

Related guest reviews

8

Anna

6 Apr 2025

·

Stayed 3 nights

The property is in a great location and is very nicely styled. Our room came with breakfast which was very good value for money. On the downside our beds were very hard and both the beds and pillows were uncomfortable. The room is not really suitable for sharing either as every noise and movement from the bathroom can be heard and seen in the bedroom; even turning on the light in the bathroom means waking up those in the bedroom. This is because the walls of the bathroom are opaque glass.

8

Amanda

11 Jul 2025

·

Stayed 2 nights

Location, staff, room size, pool and gym are great. However the walls are thin and noise from other rooms can be disturbing, day or night.

10

Amelia

13 Aug 2025

·

Stayed 2 nights

Comfortable, quiet and spacious

10

Joseph

25 Sept 2025

·

Stayed 1 night

The quietest hotel room I've ever stayed in. Even in luxury hotels there's a strange ever-present hum. None here. Great lighting in the room. Staff are professional and friendly. Just a great space to be in. Didn't get to try the pool as I was staying for work but I'll definitely check it out next time.

10

Dee

21 Jul 2025

·

Stayed 1 night

Great stay, stylish room, I was upgraded. Bed was very hard, pillows were divine. Not the best end of the CBD, but I was only there for a quick stopover, so it was very convenient. Room service burger and chips were delish. No view and room overlooked a courtyard with other rooms opposite.

8

Emma

5 Aug 2024

·

Stayed 1 night

I chose to stay here as I like that they have balcony rooms. In the photos it looks like a normal balcony but it was actually completely enclosed with glass. So it wasn’t actually a balcony? That was very disspointing. On checkin they have the computers to self check in which I chose to do as a lot of people were waiting to check in. I got through the whole process and then right at the end it said error - go to the reception desk. By then the line for check in was even longer and it probably took another half an hour before I actually got to my room. Otherwise it was a lovely hotel, a great room, clean and tidy. Pool area was very nice as well. We enjoyed our stay

10

negin

13 Sept 2025

·

Stayed 1 night

Always enjoy staying here, convenient location, spa pool and friendly staff. The only problem is majority of their rooms don’t have window / balcony. Overall great hotel if you get it at the right price.

10

Annette

16 Oct 2025

·

Stayed 1 night

Great location if using Southern Cross Station and very close to free tram stop. Room was spacious, clean and comfortable. Nice bathroom. Luggage storage was available and reception staff were very friendly and helpful.

8

Georges

29 Jun 2025

·

Stayed 3 nights

Reviews for me allow me to make the right choice for me. I hope this one does for you. Value for money. Clean modern, very comfy. But I like light and open spaces. You are in a fish bowl here with no privacy to look out of your window. Hence curtains closed for privacy. And hence no natural light.All else is fine. Added bonus of an indoor pool and spa. I am so hoping they have their indoor plants looked after soon. Sadly no love or care there. They too need water and food, just like us. Parking. $85 a night. Secure parking nearby for $12 a night. You make the choice. And check in time is 3pm.This coincides with a shift change. Work out the consequences.

10

Benno

11 Feb 2026

·

Stayed 3 nights

Spacious clean and quiet room

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Service

Service is frequently praised as friendly, accommodating and proactive, with early or late check-ins and thoughtful touches. However, several reviews cite slow or disorganized check-in, inconsistent follow-through on requests or loyalty perks, and occasional communication issues.

Related guest reviews

8

Nisha

2 Feb 2026

·

Stayed 5 nights

Staff were excellent. Special mention to Diarmaud who gave us an early check in. The location was great too.

4

Adam

3 Nov 2024

·

Stayed 1 night

Check in was ok, staff pleasant enough, asked for bottled water as the rooms do not have anything in, told to use the vending machine, go to the vending machine, the vending machine has no water in it, told to walk to the 7/11 at 11.30pm, the Duty Manager could not have been less helpful or cared any less.

10

David

2 Nov 2025

·

Stayed 1 night

Nice hotel got very good price on a busy weekend. Let me check in at 11:30am when I came into drop my bag off. Excellent customer service

10

Katy

26 Oct 2025

·

Stayed 3 nights

From the moment we arrived until the day we checked out, our experience at the Dorsett Hotel was nothing short of outstanding. Every member of the team went above and beyond to ensure our stay was seamless and enjoyable — nothing was ever too much trouble. Communication was always clear, and access to all amenities was effortless, making our time there completely stress-free. A special mention goes to Aditga, the bar manager, and Susnant, the overall manager, who were both incredibly warm, professional, and attentive. Their genuine hospitality truly elevated our stay. The service throughout the entire hotel was simply fantastic — we couldn’t have asked for more. We left feeling relaxed, valued, and already looking forward to our next visit. Highly recommended!

10

Dale

19 Jan 2025

·

Stayed 1 night

Staff went above and beyond during our stay. I needed a document printed from an email and Josh made it happen. Excellent facilities. This wasn’t the first time we’d stayed there and wont be the last

4

Lucy

2 Oct 2024

·

Stayed 1 night

The communication from staff was poor, and we had several issues relating to our room amenities, including miscommunication on a third portable bed. Despite many attempts to contact staff, I was unable to get a response, and upon checking in, there was an attempt to charge us extra for an additional bed. Our room didn’t have enough towels for the amount of travellers, and even when I asked reception to send towels they didn’t. Eventually we ended up with our balcony door stuck open which resulted in us needing to get moved to another room late in the evening. Despite an ‘upgrade’ we ended up in a room with no openable windows, a bath where the plug didn’t seal, lights that we couldn’t turn off and still not enough towels. All in all it looked luxurious however was quite a frustrating and uncomfortable stay.

2

Crystal

10 Oct 2025

·

Stayed 2 nights

Terrible check-in experiences. Left me beside the reception and asked me to sort out with Expedia, no empathy despite I was with two little kids. Failed to show me the referred policy despite my follow up with them while I was still there. Now told me that I did not make a complaint during the stay so nothing counted. Your staff members knew exactly what happened. Please get in touch with a formal complaint process. I have used Expedia to book lots of travels never had an issue. Think twice before you book with them. If you told your guests what needed to be done, you need to support your request with a written policy on front of them.

6

Jeremy

17 Jan 2025

·

Stayed 1 night

We checked in late and the checkin was slow and clumsy. In fairness I think he was new. We were meant to have a bottle of wing on the room which was not there. In the morning we were disturbed by housekeeping twice was before 9am and the second time just before 10. Check out time was 11am. Overall is comfy but service was lacking.

10

David

1 Feb 2025

·

Stayed 1 night

Absolutely top notch from start to end. Friendly and efficient check in with a bottle of wine compliments of Silver member. Our anniversary was acknowledged nicely but the biggest surprise was waiting for us in the room with another bottle of wine, chocolates, teddy, balloons and a nice card with warm best wishes for our anniversary. And there were also nice comments on the mirror which we noticed later that night. Spacious room and comfortable bed. Will be our go to hotel in Melbourne. Thank you.

4

Jong bo

5 Jan 2026

·

Stayed 1 night

The check-in process took an unreasonably lo ng time. Receptionists attitude was unwelcoming and unfriendly, which is unacceptable in a hospitality environment where customer service should be a priority.

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Location

Very convenient for Southern Cross Station, the SkyBus and trams, with easy access to Marvel Stadium and CBD sights. A few note the immediate area is less appealing than other parts of the city.

Related guest reviews

10

Murray

21 Apr 2025

·

Stayed 2 nights

Good location

8

Vincent

19 Dec 2024

·

Stayed 2 nights

Great location easy to access Marvel, Transport and the City.

10

Jacqueline

16 Feb 2025

·

Stayed 1 night

Hotel was great in a great location to southern cross station and central to everything

10

Gavin

24 Mar 2025

·

Stayed 1 night

Really enjoyed our stay, fabulous location within walking distance to all the good things!

10

Amanda

17 Jul 2025

·

Stayed 3 nights

The Dorsett offers a great location. It is a stones throw from the skybus stop and southern cross station. Rooms are well equipped and the pool and gym are well maintained. Staff are friendly and attentive. Thank you for a lovely stay.

10

Kate

8 Jun 2025

·

Stayed 2 nights

Beautiful hotel in an excellent location. Walking distance to many eating options and close to transport!

6

Emma

5 Oct 2025

·

Stayed 1 night

Close to the Spencer St DFO but not the nicest part of Melbourne.

10

Annette

16 Oct 2025

·

Stayed 1 night

Great location if using Southern Cross Station and very close to free tram stop. Room was spacious, clean and comfortable. Nice bathroom. Luggage storage was available and reception staff were very friendly and helpful.

10

Gillian

4 Nov 2024

·

Stayed 1 night

Great location, great price. We had a concert at Marvel Stadium and were able to walk there in around 10 minutes

10

Elmer

8 Jan 2025

·

Stayed 2 nights

Great location

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Dining

Breakfast feedback is mixed: many enjoyed it, while others found the selection repetitive or basic and barista coffee extra, with occasional queues or QR-ordering confusion. Room service and bar options are limited or poor value for some.

Related guest reviews

6

Phervin

9 Jul 2025

·

Stayed 4 nights

In terms of hotel and location, it was great!! Regretted adding breakfast. The spread was very basic and the same everyday. If you want brewed coffee or tea, extra charges otherwise you can have it from the machine. Which really didn’t taste great. I just feel drinks like coffee/ tea/ hot chocolate should be part of the menu regardless. Infact the last day we went out for breakfast and it cost much lesser than paying for the buffet on a daily basis. Otherwise room was clean, modern. No major issues.

4

Hayat

11 May 2025

·

Stayed 2 nights

The hotel property was nice and the staff were friendly. However the food is terrible, the bar fridge is empty, the toiletry is absent, the breakfast is poor and limited. Jin Bar has terrible food that is cooked in the hotel kitchen on level 2 and brought cold and chewy to ground floor.

8

Brian

21 Jan 2025

·

Stayed 2 nights

The hotel is located in the central business district with access to the city tram close. The hotel is high tech and they do not tell you about any of it. We purchased breakfast then had a flight time change that made the second day unusable. We missed out on the full breakfast options the first morning because we did not notice the QR code sticker on the table top which allowed you to order eggs/omelettes the way you want them. The QR code is easy to miss and no one points it out. The coffee machines are also poor since they very slowly produce only a half cup of regular coffee. The hotel offered nothing such as a credit for the unused breakfast. As a Hotels.com VIP, a free bottle of wine was also to be provided, but was not until sometime in the morning of the second day after answering a Hotels.com checkin evaluation that we had not received it. The delivery happened when we were gone from 11am to 12:30am the following day on a tour, so we could no longer take advantage of the wine and simply returned the bottle. They also delivered the wine to the room when we had "do not disturb" turned on so they shoukdvnot have entered. So there were quite a few issues that were minor overall, but taken together detracted from our stay. Hotel staff were polite but offered nothing other than applogies to make things "right."

10

Jon

17 Sept 2025

·

Stayed 1 night

Terrific stay at a lovely modern clean hotel, breakfast excellent!

8

Gerard

20 Jan 2025

·

Stayed 2 nights

Nice stay during the tennis. Hotel is centrally locate and cllose to Southern Cross station. Rooms well equipped and clean, room was spacious as well. Buffet breakfast was average and no tea selection, barrista coffee an extra charge and no cold meat selection on the continental.

8

Dr Nicholas

25 May 2025

·

Stayed 5 nights

I liked the property because it was conveniently located to Souther Cross station/transport hub. Centrally located. It was very quiet. The buffet breakfast was very limited in range of foods, with no variation between each day that I stayed.

8

Daniel

15 Jul 2025

·

Stayed 3 nights

The rooms were clean and comfortable. The pool area is great for kids, but is very crowded. The room service food is ok, but very overpriced. The hotel is conveniently close to amenities like a supermarket, transport and restaurants. I would stay there again.

10

Anna

2 Oct 2025

·

Stayed 10 nights

Room was amazing, staff were so friendly and helpful at all times. Great location with easy access to trams and other public transport. Buffet breakfast was delicious each day as well.

8

Philip

1 Jan 2026

·

Stayed 2 nights

Room was great. Good pool. Room service menu was good, but in-house dining a bit limited.

8

Honi

15 Jul 2025

·

Stayed 2 nights

The Dorset is a beautiful and well located hotel. We were upgraded without request. The breakfast buffet was extensive and delicious. The room wasn’t fully clean when we arrived, yet on request they offered to upgrade us, again. I just asked for someone to come and clean the bathroom properly and they did that promptly. Lovely staff, lovely room. Comfy bed and quite stylish.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $133	7 $133	8 $126	9 $251	10 $286
11 $108	12 $117	13 $108	14 $113	15 $108	16 $174	17 $272
18 $87	19 $106	20 $91	21 $91	22 $91	23 $169	24 $173
25 $83	26 $89	27 $148	28 $143	29 $136	30 $137	31 $140

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $116	3 $144	4 $112	5 $131	6 $143	7 $178
8 $124	9 $100	10 $100	11 $175	12 $144	13 $218	14 $247
15 $89	16 $85	17 $104	18 $89	19 $92	20 $172	21 $172
22 $97	23 $97	24 $109	25 $89	26 $143	27 $288	28 $315
29 $83	30 $102

Dorsett Melbourne

Prices for Dorsett Melbourne

Monthly average prices

About this property

Location

Room options

Deluxe King Diva

Deluxe King

Discovery Twin

Deluxe Twin Balcony

Dorsett King

Dorsett 3 Wishes Twin

Deluxe King Accessible

Balcony Suite

Dorsett 3 Wishes King

Junior Suite

Executive King Balcony

Deluxe Twin

Diva Suite

Guest reviews of Dorsett Melbourne

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Dorsett Melbourne

Considering this hotel for your Melbourne trip?

Prices for upcoming dates