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Novotel Surfers Paradise - Room
Novotel Surfers Paradise - Room
Novotel Surfers Paradise - View from room
Novotel Surfers Paradise - Reception

Novotel Surfers Paradise


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Babysitting / Child Services

  • Room Service

  • Dry Cleaning

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Property description

Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Novotel Surfers Paradise wins praise for its unbeatable central location, ocean views, and friendly staff, while reviews repeatedly mention dated areas, ongoing renovations with facility closures, nightclub noise at night, slow lifts, and inconsistent cleanliness and housekeeping.

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Facilities

Limited

Cleanliness

Mixed

Rooms

Mixed

Service

Mixed

Location

Central

Was this helpful?

4

SHENG-BING

IAN-logo

7 Apr 2026

·

Stayed 1 night

The room had some maintenance issues. The toilet was clogged when we arrived, and the electric kettle was broken, which was quite disappointing for a stay at this price point
The room had some maintenance issues. The toilet was clogged when we arrived, and the electric kettle was broken, which was quite disappointing for a stay at this price point

8

Sarah

IAN-logo

4 Apr 2026

·

Stayed 1 night

Clean room with some nice compliments, awesome view, staff lovely. Loved my stay!!
Clean room with some nice compliments, awesome view, staff lovely. Loved my stay!!

10

Kent

IAN-logo

29 Mar 2026

·

Stayed 1 night

Nice hotel perfect location in middle of surfers very close to beach and shops / restaurants. Little fine gym and pool... room with seaview is fantastic
Nice hotel perfect location in middle of surfers very close to beach and shops / restaurants. Little fine gym and pool... room with seaview is fantastic

6

John

IAN-logo

29 Mar 2026

·

Stayed 1 night

Room was a good size with comfortable beds but the noise from outside was unbearable. The hinterland facing rooms are inundated with noise from the bars/nightclubs directly across the road. I know the location of the hotel is right in the centre of Surfers Paradise so a bit of noise is to be expected, but this was next level. The buffet breakfast was very expensive and very average in quality. All the staff were friendly. When the check in attendant found out it was my daughters birthday she organised for a cupcake to be delivered to our room which was a lovely surprise. There were some positives, but as a family we probably wouldn't stay again.
Room was a good size with comfortable beds but the noise from outside was unbearable. The hinterland facing rooms are inundated with noise from the bars/nightclubs directly across the road. I know the location of the hotel is right in the centre of Surfers Paradise so a bit of noise is to be expected, but this was next level. The buffet breakfast was very expensive and very average in quality. All the staff were friendly. When the check in attendant found out it was my daughters birthday she organised for a cupcake to be delivered to our room which was a lovely surprise. There were some positives, but as a family we probably wouldn't stay again.

4

Adam

IAN-logo

29 Mar 2026

·

Stayed 2 nights

Do not pay the $42 per person for a breakfast, that doesnt include a barrista coffee. Will 100% never stay here again. The pool was closed and property upkeep terrible. Service to the pool took forever. Breakfast at $84 for 2 people and you get some scrambled egg, beans and basics I would never have paid that had I know. Extremely disappointed.
Do not pay the $42 per person for a breakfast, that doesnt include a barrista coffee. Will 100% never stay here again. The pool was closed and property upkeep terrible. Service to the pool took forever. Breakfast at $84 for 2 people and you get some scrambled egg, beans and basics I would never have paid that had I know. Extremely disappointed.

Cnr Hanlan St and Surfers Paradise Blvd, Gold Coast, Queensland, Australia

Location

With a stay at Novotel Surfers Paradise, you'll be centrally located in Gold Coast, steps from Cavill Avenue and 3 minutes by foot from Surfers Paradise Beach. This beach hotel is 11.5 mi (18.5 km) from Warner Bros. Movie World and 2.3 mi (3.7 km) from The Star Gold Coast.

Centro Surfers Paradise(0.1 Miles)

Cavill Avenue(0.1 Miles)

Slingshot(0.1 Miles)

Ripley's Believe It or Not(0.2 Miles)

Timezone(0.2 Miles)

Chevron Renaissance(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self-parking is available on-site for a fee of AUD 27 per day, which includes in/out privileges. Parking height restrictions apply.


A cooked-to-order breakfast is available for a fee, approximately AUD 30 to 42 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.


Check-in is from 2:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.


The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific features may vary, and guests are encouraged to contact the property for detailed information.

The hotel is centrally located in Gold Coast, just steps from Cavill Avenue and a 3-minute walk from Surfers Paradise Beach. It is approximately 11.5 miles from Warner Bros. Movie World and 2.3 miles from The Star Gold Coast.


Yes, the hotel features an outdoor swimming pool, which is heated. The pool is available for guest use, but it may be closed on weekdays until 4 PM due to renovations, while remaining open all day on weekends and public holidays.


Up to 2 children aged 16 years old and younger can stay for free when occupying the same room as a parent or guardian, using existing bedding.


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