Name: Marriott Saddle Brook
Address: 138 New Pehle Avenue, Saddle Brook, New Jersey, United States of America, Saddle Brook, New Jersey, US
Price range: $158–$509 per night
Rating: 7.5

What guests think

Across reviews of Marriott Saddle Brook, guests highlight generally clean, updated rooms and some very friendly staff, but many also report inconsistent service, noticeable noise, and frequent extra charges for parking, Wi‑Fi, and breakfast alongside occasional maintenance problems.

Location is convenient for highway access and trips to Meadowlands or NYC by car, but several note limited walkable options. Facilities feel mixed: the indoor pool is sometimes closed or cold, chlorine or scent odors appear, and renovations can affect common areas. Overall, expect a convenient but variable stay, with quality depending on room and timing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and a fitness center, but reviews frequently cite ongoing renovations, a closed or cold pool, and chlorine or scent odors. Many also mention new fees for parking and, in some cases, in‑room Wi‑Fi.

Related guest reviews

8

Roy

Feb 11, 2024

·

Stayed 1 night

The service was excellent. The pool wasnt open which is whyvi didnt gove them 5 stars. Upon booking the place this one the reasons i booked the room.

10

Steve

May 28, 2023

·

Stayed 1 night

The hotel is beautiful. Nice pool with lots of seating. Exercise room is pretty adequate.

8

Yasumiko

May 13, 2024

·

Stayed 1 night

I have always like staying at Marriott, but kind of turn off since new management charges $ 20.00 for parking per each day. So, staying away from it.

4

Jean

Feb 18, 2024

·

Stayed 1 night

The pool is indoor located in the middle of the hotel and all the levels of rooms surround the pool. The chlorine from the pool seeps into the rooms and is very strong. I was getting nauseous and made it very hard to sleep.

4

Christine

Nov 25, 2023

·

Stayed 1 night

The renovations underway significantly impacted the air quality in our room (7th floor) as well as hallways, etc. Doors leading from 7th floor rooms into hallways appeared to all stick; this required aggressive slamming to actually lock them, which of course meant extremely loud bangs were frequently heard throughout the night! Also, the additional cost for parking in an open, unsecured lot seemed unnecessary.

6

Autumn

Jul 2, 2024

·

Stayed 6 nights

Hotel was fine. However, on top of paying nearly $200 a night for a room, they charged me $33 a day for parking… ridiculous.

10

Carmen

Sep 25, 2023

·

Stayed 2 nights

Nice hotel with great facilities

4

Fernando

Dec 16, 2023

·

Booked hotel just because of indoor pool. Pool was freezing. Complained to the hotel team, they promised to turn on heat but nothing happened. Expedia team wasn't helping either saying contact directly a hotel staff. I had two nights booked on separate reservations and couldn't change or cancel it. If water is cold like in seasonal pool stop advertising heated pool.

8

John

Dec 29, 2024

·

Stayed 2 nights

Internet and parking is $20 per day each. So if you park and use internet it’s $40… really….

8

John

Jun 4, 2024

·

Stayed 1 night

The only issue was construction in the lobby, making enjoying the attached restaurant not pleasant.

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Cleanliness

Cleanliness feedback is mixed: many found rooms and common areas very clean, while others reported hairs, strong odors (weed or chlorine), and signs of mold or mildew. Construction dust or smells also appear in some reviews.

Related guest reviews

2

ashlee

Jan 1, 2024

·

Stayed 1 night

Stayed one night for a nice chunk of change but it really should of been the price of the Motel6. You could hear every single door slam LOUD in the hallway to the point where it wakes you up out of your sleep. The faucet in the bathroom the water was coming out foggy with some kind of white color in it, pretty disgusting for people to brush their teeth in. The toilet looked like a toilet in the mall that you used your foot to flush because it's disgustingly dirty, like what happened to normal toilet seat at a hotel? The bed, was hard as a rock. The front desk was zero help. You would think the Marriott would take better care of their customers. I expressed this to the front desk and the guy just looked at me and had nothing to say. Prisoners sleep better.

2

Michael

Oct 12, 2025

·

Stayed 1 night

Absolutely a dump. AC didn’t work. Tv service didn’t work. Hair everywhere. It was either tolerate that or wait 3 hours for check in.

10

Sidney

Aug 24, 2025

·

Stayed 1 night

very clean and tidy

10

eli

Aug 16, 2024

·

Stayed 1 night

It was very clean, nice, quite,good smell.

4

Kazim

Apr 20, 2025

·

Stayed 1 night

Breakfast had shockingly few choices, seating area was pretty small. Entrance and hallway smelled like weed. Rooms were decent, facility is under reno so hopefully things will get better.

10

Eshira

Sep 10, 2025

·

Stayed 1 night

The customer service was great, the room was very nice and cozy, the hotel it self was very clean.

2

Edward

May 21, 2023

·

Stayed 1 night

Property was fine overall…but the morning after our stay we realized the “artsy green” border on the picture frame in the bathroom was actually entirely mold spread. No exaggeration, there was mold wrapping around almost the entirety of this picture frame. Disgusting. My wife has been sick for two days since we left.

2

Gerardo

Sep 2, 2025

·

Stayed 1 night

Hairs on the sheets and night stand . The fire alarm started beeping every ten seconds at 6 in the morning , when I called the front desk they told me they’ll send someone ( it stoped after fifteen minutes ) , at 8am ( when I finally got back to sleep )they started knocking on the door , it was a maintenance guy ! . When I made the complaint it the front desk I felt like the complaints bother them , I spoke to the manager and she claimed that they should had given me another room , and didn't apologize for the hair on sheets and night stand . My check in was after midnight with the need to rest and it was imposible !

10

Holger

Dec 7, 2025

·

Stayed 1 night

They worked with us to get us a room away from the elevators. The facilities including the room were clean and well maintained. Staff helpful and friendly

8

Dominik

Sep 4, 2025

·

Stayed 1 night

Our room was infested with mold, which I reported immediately to the front desk. The HVAC unit was moldy and contaminated the whole room. We've got replacement room without any problems. Hotel is in the middle of nowhere, so you need to drive to any interesting places - restaurants, store, etc.

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Rooms

Rooms are often updated and comfortable with good beds, but bathrooms are frequently small or awkwardly laid out. Many mention notable noise from hallways, doors, roads, or the pool area, and some note missing fridges/microwaves and paid in‑room Wi‑Fi.

Related guest reviews

8

Soching

Dec 29, 2024

·

Stayed 1 night

The room is very noisy with the whole night!

6

Marek

Jan 16, 2023

·

Stayed 1 night

Average hotel. Our room was next to the indoor pool. Kids screaming going crazy at 8AM in the morning. Didn’t get to sleep in…

10

Raffaele

Feb 22, 2025

·

Stayed 1 night

It’s very nice good spacious room very close to everything only thing the room is grand I love the little bed next to the king size bed and my view But the toilet is a little out dated not the hotel just my preference everything new and great aesthetic should have a new toilet as well And Wi-Fi there is no Wi-Fi unless your a Marriott member which if you stay at Marriotts through out the year great but myself that only stays onde in a blue doesn’t really interest me

6

Antonia

Jul 9, 2024

·

Stayed 2 nights

Did not like the location of our room right next to the elevators. It was very noisy. Otherwise everything else was good.

6

Daniel

Oct 28, 2024

·

Stayed 1 night

Two major issues at this hotel, noise and age of the facility. The hotel itself is situated in between multiple major highways, convenient for many places but just know going in you'll need a sound machine for road noise. The hotel itself should provide these in the rooms. Guests are also as many people have noted loud. Some women in the room next door were singing loudly until 1am, a fellow guest told me they hardly slept because people were running up and down the halls all night and slamming doors. The consistency of the complaint tells you it's a recurring clientele issue. The other major issue is the age of the facility, it's 50 years old so bear that in mind. Most of the rooms have had a recent refresh and they actually look pretty good. The hotel was good enough to switch me to another room when the first one smelled a little too strongly of paint from a recent refresh. TV never worked, wasn't plugged in, which was disappointing, and no breakfast. That said, thought the room was clean and the bed was fairly comfortable. Not worth $300 but for a very average stay it's ok. Can't say I was sorry to check out though.

8

Brantley

Aug 30, 2023

·

Stayed 3 nights

Property is old and is getting a makeover soon. You can hear everything in the hallway and in your neighbors room.

6

CHRISTIAN

Jul 11, 2024

·

Stayed 1 night

I wanna say the fridge wasn’t working when I got there.. Also the room doesn’t have microwave for those that would to reheat there meals.. But other than that it was good stay

8

Stephanie

Sep 1, 2024

·

Stayed 1 night

We liked the nice renovations. Did not like the small bathroom. Overall we enjoyed our stay

8

Waldo

Sep 15, 2024

·

Stayed 1 night

Overall the comfort and cleanliness of the room was superb, however they need to make these rooms more sound proof, I stayed in the first floor and I was able to hear people outside my door talking and sounds of silverware as they had their breakfast.

6

Lisa

Jun 5, 2023

·

Stayed 1 night

Booked for an overnight stay, the room was smaller than it seems online. Unless you are a Marriott Bonvoy member who booked directly, you were charged $13.00 for use of Wi-Fi! Also while getting ready in the bathroom I felt water hit me on the back of the neck. When I looked up the ceiling was leaking. Looking around the bathroom I saw areas of the Sheetrock that were bubbling and upon touching them they were soft and mushy. There’s definitely a water issue in the room we had. Could be that we were very close to the pool. It was also noisy. I would probably never be in this area again(it was for a concert), but if I were, I would choose elsewhere. We left during the night and didn’t sleep there.

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Service

Service is inconsistent: many praise friendly, accommodating staff, while others report long check‑in waits, poor communication, and difficulty resolving billing or room issues.

Related guest reviews

2

AMJAD

Jul 1, 2025

·

Stayed 2 nights

The service was so bad, the front desk left us waiting for one an hour at check in and they didn’t allow us to have our breakfast in the first day even though it was included in our reservation due to poor communication with Hotels.com

10

Margaret M

Sep 7, 2024

·

Stayed 1 night

My stay was excellent the staff was very friendly .The young lady that checked me in and out was very very helpful.She deserves a raise

2

Chaman

Jul 1, 2025

·

Stayed 3 nights

Staff is not cooperative . No services. When try to call from hotel phone . No one responds. Ice machine randomly working. Water is no provided . No tea bags provided.

10

ayman

May 11, 2025

·

Stayed 4 nights

Great customer service, very friendly staff, thank you for the amazing service

2

Anita

Jul 2, 2023

·

Stayed 1 night

Marriott was overbooked as of 10:30pm and people were turned away without a solution from Marriott despite having a valid and confirmed reservation. They said they had many walked in due to flight cancellations. They left a two week new employee all by himself at the front desk (while two senior staff are at the back room) to deal with the situation. As pressure mounted, they then do a system reboot and rooms became available again. I would like to compliment Brandon (the new staff) on handling himself professionally despite the many annoyed customers.

8

Anne

Aug 15, 2024

·

Stayed 1 night

This is a solid value for the price. Staff were very helpful, particularly the young man working evening’s on August 13 th. We had a problem with a tire, needed it looked after because we had to leave by 9 am the next day. He found us a nearby service place that was open to 8 pm. Problem resolved.

2

Caribe

May 21, 2025

·

Stayed 2 nights

I checked in friday night 5/16/25 the lady that checked me in made a horrible mistake that is still costing me as i am writing this.I already prepaid for my room and i was asked to give my card to use for the incidental. She charged my card for over 300 dollars for the entire cost of the room. I was double charged and i still have not got my money back. This put me in a world of inconvenience. I was told that she did make a mistake and the night auditor caught it and my money would resended to me in 3 to 5 business days. I was given no courtesy for this huge inconvenience of having to wait all these days for my money. Any good establishment would have atleast offered a free stay or something geez i am very disappointed and dissatisfied

10

Sandi-Kay

Jun 30, 2024

·

Stayed 1 night

Amazing property. My partner and I will definitely be coming back for another stay! The receptionist staff was also really courteous and helpful!

4

Dorett

Oct 26, 2025

·

Stayed 1 night

Crowded lobby for checking in and had to wait for 40 mins think we should have been informed that we had to pay for parking to stay at this hotel.

10

Holger

Dec 7, 2025

·

Stayed 1 night

They worked with us to get us a room away from the elevators. The facilities including the room were clean and well maintained. Staff helpful and friendly

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Location

Convenient for highway access and Meadowlands/NYC visits by car. Several reviews note limited walkable options and little nearby without a vehicle.

Related guest reviews

10

Stuart

Jun 4, 2023

·

Stayed 1 night

Great stay and location/

4

Joanna

Jun 27, 2023

·

Stayed 2 nights

Location was a great advantage for me. I was going to a birthday party and the hotel was 6 minutes feom it. 30 minutes feom Newark too.

8

VIJAI

Feb 28, 2024

·

Stayed 1 night

It was in a quiet neighborhood

10

Lamont

Jul 27, 2025

·

Stayed 1 night

Nice and convenient easy accessible to the highway

8

Alecia

Jul 13, 2024

·

Stayed 1 night

Not too far from NYC and free parking.

8

Joe

Jun 27, 2023

·

Stayed 3 nights

Location

8

Jason L

Sep 5, 2025

·

Stayed 2 nights

Location is key. Clean quiet and large room

8

Marie-Josee

Sep 12, 2024

·

Stayed 1 night

Well situated. Staff was polite and welcoming. Room clean. A little expensive.

8

ROBERT

Apr 18, 2023

·

Stayed 1 night

Easy on and off from the highway

8

Dominik

Sep 4, 2025

·

Stayed 1 night

Our room was infested with mold, which I reported immediately to the front desk. The HVAC unit was moldy and contaminated the whole room. We've got replacement room without any problems. Hotel is in the middle of nowhere, so you need to drive to any interesting places - restaurants, store, etc.

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Dining

Breakfast and dining are mixed: some enjoyed the breakfast and on‑site restaurant, but many found breakfast not included or expensive with limited selection, plus occasional billing or service issues.

Related guest reviews

6

Robert

Nov 27, 2025

·

Stayed 2 nights

I rated 3 stars only because i believe it's absurb to charge someone $20 per day for parking / never experience that at any other hotels. There's no complimentary breakfast $20 for breakfast smh!

4

Barbara

Sep 29, 2024

·

Stayed 1 night

The halls were very noisy. The food was not very good. There was a charge for the Internet usage. And charge for parking.

10

Linda

Oct 21, 2024

·

Stayed 2 nights

Awesome stay great staff. Food was really good!

8

Natalia

Jun 28, 2024

·

Stayed 1 night

I recently stayed at the Marriott Saddle Brook, and overall, it was a pleasant experience. The highlight of my stay was definitely the breakfast. It was included with the room and offered a good variety of tasty options to start the day off right. The staff at the hotel were exceptionally friendly and accommodating, which added a warm touch to my stay. The room itself was comfortable, though it could use some updates. Some of the amenities, such as the phone, hairdryer, and the security clip on the door, felt a bit outdated. This didn't significantly detract from my stay, but it is something to be aware of. One thing to note is that parking is not included in the room rate, so you will need to pay extra for it. Additionally, if you are not a registered Bonvoy member, you will have to pay for WiFi access. This was a bit of an inconvenience, but not a major issue. Overall, my stay at Marriott Saddle Brook was enjoyable, mainly due to the good breakfast and friendly staff. With a few updates to the room amenities and more inclusive services, it could be even better.

2

George E

Mar 30, 2025

·

Stayed 3 nights

I paid cash for breakfast and I’m glad I asked for a receipt. When checking out I was billed $21.00 for the breakfast I had paid cash. The charge was removed my bill after I showed my receipt that I had paid cash. A few days later the hotel billed my credit card for the breakfast I had paid cash. Someone from the hotel called the police because my car was parked in a handicap space. My Alabama plate had a handicap sticker. I had to go to the police station and show the deck sergeant a picture of my handicap sticker that is attached to the rear plate. In Alabama we do not use a front license plate. The kitchen was under construction so meals were served in an open hallway. No fruit no cereal. A coffe and a bagel cost $21.00

10

Abayomi

May 12, 2023

·

Stayed 2 nights

The buffet breakfast was good and staff was very polite,helpful and friendly. Pool was a also.

10

Felicia

Oct 8, 2023

·

Stayed 1 night

The only issue was $25 per person was little expensive for the breakfast buffet.

6

Sylvie

Jul 20, 2024

·

Stayed 1 night

Convenient basic hotel. Nice and clean room. Bland continental breakfast (not complimentary), not very welcoming staff during breakfast.

8

Emilio

Oct 3, 2025

·

Stayed 2 nights

Nothing around, if you don’t have a car. Breakfast was a 2 out of 5, you have to pay extra for an omelette. The rooms were fair, the vending machines were not working. There was a mix up with the final cost of the room it was fixed just a little frustrating that it happened.

10

Fatima F

Apr 9, 2025

·

Stayed 1 night

It was very comfortable and the breakfast was a plus!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$134
February	$131
March	$133
April	$152
May	$180
June	$219
July	$210
August	$174
September	$188
October	$177
November	$150
December	$155

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $212	17 $181	18 $208	19 $302
20 $173	21 $187	22 $252	23 $239	24 $172	25 $277	26 $272
27 $158	28 $158	29 $172	30 $192

Su	Mo	Tu	We	Th	Fr	Sa
				1 $164	2 $258	3 $276
4 $162	5 $161	6 $168	7 $197	8 $159	9 $295	10 $509
11 $191	12 $160	13 $173	14 $187	15 $160	16 $253	17 $280
18 $192	19	20	21 $214	22 $163	23 $299	24 $324
25 $192	26 $160	27 $194	28 $201	29	30 $211	31

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds (Mobility Hearing Accessible, Tub)

Room, 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Room, 2 Double Beds (Hearing Accessible)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Double Beds

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Marriott Saddle Brook

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