Name: Courtyard by Marriott West Orange
Address: Eight Rooney Circle, West Orange, New Jersey, United States of America, West Orange, New Jersey, US
Price range: $164–$395 per night
Rating: 8.6

What guests think

At Courtyard by Marriott West Orange, guests consistently praise the friendly, helpful staff and the convenient location near shops, dining, and major roads, while noting a generally clean, comfortable stay with occasional signs of age and minor maintenance issues.

Facilities include a pool and fitness room, though feedback varies on pool temperature and cleanliness, and parking can be tight. Breakfast and on-site dining are not complimentary and draw mixed reviews for quality, price, and limited hours. Expect a convenient, service-forward stay with some tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and fitness room are available, but reports range from warm and clean to cold water or needing attention; EV chargers are on site. Parking is on-site yet can feel tight, and there are occasional elevator outages and some security concerns.

Related guest reviews

8

Irene

Jun 22, 2025

·

Stayed 1 night

Need to clean pool

8

George

Jun 8, 2025

·

Stayed 2 nights

Parking was not that convenient.

10

Latrese

May 24, 2025

·

Stayed 1 night

Love this Hotel and the pool is so warm my daughter loves it.

10

agustin

Jul 3, 2025

·

Stayed 1 night

They should have a better Gym

10

Sara

Sep 1, 2025

·

Stayed 2 nights

The pool wasn't heated although it said that the pool is heated 24/7 when we tried using the pool the water was cold

2

Maurice

Oct 23, 2023

·

Stayed 1 night

Terrible parking, not enough parking for the guests

4

Osman

Mar 29, 2024

·

Stayed 1 night

Hotel is nice at first glance. EV charging is .68 a KWH which is expensive compared to the average. Room seemed nice until we found a roach in the bathroom and hair on the towels that wasn’t ours.

10

Raymond

Mar 21, 2025

·

Stayed 1 night

Good location. Fast EV chargers.

6

Robert

May 2, 2023

·

Stayed 3 nights

A power blip led to me being stuck in the elevator for about 2 hours. Ultimately, the fire department got me out. However, the property treated this experience as routine, there was no compensation for this horrible experience.

10

Jessica

Aug 22, 2025

·

Stayed 7 nights

Staff was always friendly and accommodating; room was clean, comfortable and nicely furnished. Fitness room was well equipped. Will stay again.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and public areas. Some guests reported strong cleaning odors, pests, or missed details, alongside occasional maintenance issues affecting bathrooms or hot water.

Related guest reviews

10

Shakeia

May 5, 2025

·

Stayed 1 night

Every time I stay at this location it is a great experience. The staff is always friendly and helpful, the rooms are always clean and it is quiet.

10

Alvaro

Jul 2, 2024

·

Stayed 3 nights

Great place other then finding some women's eyelashes on the bed everything else was great

10

Joyce M.

Oct 19, 2023

·

Stayed 2 nights

Everyone was pleasant and helpful. The hotel is very clean.

8

Annerys

Aug 12, 2023

·

Stayed 1 night

The bathtub wasn’t cleaned properly.

2

Kabrina

Mar 17, 2024

·

Stayed 1 night

I stayed in room 213 ; and it was infested with ants .

4

Osman

Mar 29, 2024

·

Stayed 1 night

Hotel is nice at first glance. EV charging is .68 a KWH which is expensive compared to the average. Room seemed nice until we found a roach in the bathroom and hair on the towels that wasn’t ours.

2

Titanya

Jan 5, 2025

·

Stayed 1 night

Horrible the toilet is horrible there is mold in the bathroom. I need a refund

10

Dawn

Jan 31, 2023

·

Stayed 1 night

I always stay here when in town. The staff are all so friendly from the front desk to the housekeepers you have a great team. Just pay closer attention to details on dusting and vacuuming between beds, nightstands and crevices, other than that I always feel comfortable staying here.

6

Avni

Aug 10, 2025

·

Stayed 1 night

The staff was very friendly and helpful. The location in general was great however, as soon we got into our room the whole room smelled like bleach, it was so strong we had to leave our window open until we checked out. The doorknob on the bathroom was broken and couldn’t close it let alone lock it. The elevator was down for most of the day.

10

Galia

Sep 7, 2025

·

Stayed 2 nights

Staff always friendly, room is comfortable and clean. A microwave would be nice but so far my 2 stays have not included one if they have them at all. There is a Starbucks concession but no free breakfast.

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Rooms

Rooms are generally spacious, quiet, and comfortable, though the property feels a bit dated to some. Several note firm beds, limited in-room appliances (often no microwave), occasional TV or HVAC issues, and thin doors between adjoining rooms.

Related guest reviews

10

Lanora

Jul 27, 2025

·

Stayed 2 nights

Quiet place. Clean. Staff is very nice.

8

Yolanda

May 29, 2023

·

Stayed 1 night

The beds were hard as rocks but everything else was great. Staff location price cleanliness and stores near by were all very accommodating

8

Chris

Nov 6, 2023

·

Stayed 1 night

Typical Courtyard. Clean, predictable, well staffed with functional, basic rooms. This property is somewhat dated and not yet updated to the new Courtyard style. Could use a major refresh.

6

Bertley Nimrod

Jun 27, 2024

·

Stayed 3 nights

Postage-size fridge didn’t have a freezer (the staff stored our ice cream in the freezer by the main desk); did not even have a microwave (forced to use the one on the main floor); breakfast not included & way overpriced. No restaurant easily accessible by foot for breakfast (in the heat). STAFF, however, were exceptional. Helpful, kind, professional. Anetra was especially helpful and personable.

6

James

May 22, 2024

·

Stayed 1 night

The TV was broken and it took nearly two hour in getting it to work. It was a problem with the remote which should have taken 5 min to just switch.

8

Elaine

Jun 14, 2023

·

Stayed 1 night

TV didn’t work. Wanted to watch playoff game and tv power was off. Very disappointed.

8

Edward

Jul 14, 2024

·

Stayed 1 night

Friendly staff who asked if there were any problems. One: A/C set on 73 made room too cold and it wouldn’t turn off fan. 74 was too warm!

8

Christine

Nov 2, 2023

·

Stayed 1 night

I was assigned to an adjoining room, and I could hear the couple next door fighting. door was thin.

10

Tabitha Renee

May 25, 2024

·

Stayed 1 night

Beds were too firm for my liking but others may like that. The appliances need to be updated. Otherwise great room. Staff were super nice!!

10

Michelle

Oct 29, 2025

·

Stayed 3 nights

Well maintained, spacious room and helpful staff.

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Service

Staff are frequently praised as friendly, professional, and accommodating, with quick help on room moves and local recommendations. There are occasional complaints about rude or unhelpful interactions and inconsistent housekeeping or management responses.

Related guest reviews

2

Javaughn

May 19, 2025

·

Stayed 1 night

The Assistant General Manager, Sebastian, is the very definition of someone who should not be in a position of authority. He completely abused his power, and while I won’t get into every detail, I will say this: the police were called on us for a situation that had nothing to do with us because our kids weren’t present. His actions were unprofessional, unacceptable, and deeply disappointing. My family and I have been loyal guests of this company for years, and we’ve never experienced such blatant disrespect. Sebastian’s behavior reflects poorly not only on him, but on the entire Marriott brand. It raises serious questions about the kind of leadership this location chooses to hire and promote. I strongly suggest booking elsewhere. Sebastian should be held accountable and removed from his position and the company immediately.

10

Melvin

Aug 15, 2025

·

Stayed 2 nights

Great service

4

Kenneth

May 11, 2025

·

Stayed 6 nights

At check in, I was told the kitchen was open, but the bartender rudely told me she was closed. My room was fine except the toilet ran all night. I asked twice for it to be taken care of. Six days later, still running…all night. And I only got one day of housekeeping in the 6 day stay.

10

Allison

Apr 26, 2025

·

Stayed 2 nights

Wonderful staff. They did everything to make my stay enjoyable.

6

Jeffry

Nov 19, 2023

·

Stayed 2 nights

Front desk reception seemed like they didn't want to. be there. Key card would not unlock room on 3 different occasions. Overall the location is good and it is clean but older.

10

JESSENIA

Dec 9, 2024

·

Stayed 1 night

The staff was friendly upon arriving which helped ease anxiety from traveling. Our room was perfect with the exception of a very loud heater/AC fan. A staff member came to our room quickly to access and moved us to a different room; also gave us a breakfast voucher for the inconvenience and essentially having to downgrade the room options we paid for. Over all it was a quiet, clean space and the staff's positive attitude helped us feel comfortable. We will stay here again the next time we are in the area. Thank you.

4

Dorothy

Nov 1, 2024

·

Stayed 3 nights

My room was not cleaned on the third day as told to me by the front desk staff on checkin. This happened even though I requested this service via phone on the third day. The housekeeping staff is not friendly and do not greet guest when they see them. I never had my room serviced by the staff during my stay. I had to empty my own trash and only got linens, wash cloths, and towels on request. The last time I called for linens and towels I was told to come downstairs to get them due to no housekeeping staff on duty. You can forget about complaining to management on weekends because they are not available on weekends. Also, good luck with getting them to call you back too. I will not be staying at this hotel again!!!

10

Andrew

Apr 7, 2025

·

Stayed 1 night

Convenient location off highway with shopping and restaurants within walking distance. Staff were very welcoming and gracious, especially Jo at check-in and Anetra at check-out. They embodied the meaning of hospitality. Hotel is clean and well kept. Large room and comfortable bed, with clean linen and towels. Would definitely stay here again.

2

Javaughn

May 18, 2025

·

Stayed 1 night

As Bonvoy members and repeat guests, we booked two adjoining rooms at Courtyard Marriott West Orange expecting a quality stay. Instead, we experienced bias and humiliation. Our children were in the pool for less than 15 minutes when Assistant GM Sebastian Alexandra told them to get out, citing a wristband policy we were never informed of by the general manager during booking or check-in. My wife and I went to ensure everyone exited and briefly greeted someone we knew (not in our group). Sebastian saw a few unrelated kids still near the pool and ran to call the police—assuming they were with us. He never asked questions and escalated the situation without cause. He gave conflicting explanations and showed us a random rules sheet we never saw or signed. He also made a snide remark about us booking through Expedia, as if that made us less deserving of respect. All kids were well-behaved and under adult supervision. If there was truly an issue, why weren’t we asked to leave? Update: We contacted Expedia for a refund. Sebastian denied it, falsely claiming the kids were “causing a commotion.” This was not policy enforcement—it was internalized racial profiling. We won’t return.

10

JANET

May 26, 2025

·

Stayed 1 night

Staff was extremely professional. Dealt with other difficult customers very well.

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Location

Convenient setting near I 280 with shops, restaurants, and attractions like Eagle Rock and Thomas Edison National Historical Park nearby. Many guests also find the area quiet and safe.

Related guest reviews

10

Jonathan

Apr 22, 2024

·

Stayed 2 nights

It was close to seton hall university

8

Manuel

Jun 17, 2025

·

Stayed 1 night

Nice place, convenient location.

8

Maria

Jan 30, 2025

·

Stayed 2 nights

Nice property in a quiet and safe area

10

Latrese

Apr 16, 2025

·

Stayed 1 night

Clean and walking distance to food and shopping

8

Robert

Dec 21, 2025

·

Stayed 1 night

Nice accommodations. Decent food options nearby: Five Guys, Whole Foods, etc. It's within 6 minutes of Eagle Rock Observation Deck. Also, there's the Chit Chat Diner nearby which was excellent. I'll stay here again.

10

Samuel

Jan 6, 2025

·

Stayed 1 night

Very convenient

10

Andrew

Apr 7, 2025

·

Stayed 1 night

Convenient location off highway with shopping and restaurants within walking distance. Staff were very welcoming and gracious, especially Jo at check-in and Anetra at check-out. They embodied the meaning of hospitality. Hotel is clean and well kept. Large room and comfortable bed, with clean linen and towels. Would definitely stay here again.

8

Kathleen

Nov 2, 2023

·

Stayed 1 night

Located off the highway next to a mall. Breakfast was extra. Very close to Thomas Edison lab/home which we visited.

10

Richard

Nov 20, 2023

·

Stayed 2 nights

This location was so easy to get to. There were lots of shopping and restaurants close by.

10

Raymond

Mar 21, 2025

·

Stayed 1 night

Good location. Fast EV chargers.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is not included and on site options receive mixed feedback, with several reports of limited hours, unavailable items, and higher prices; some guests enjoyed specific items like breakfast burritos. A Starbucks concession is noted, and many use nearby dining.

Related guest reviews

8

Michael

Jul 27, 2025

·

Stayed 1 night

Gave 4 out of 5 stars. Overall great hotel with all the basic amenities anyone could ask for: pool, breakfast, parking, gym. Staff presents as professional and knowledgeable. My room had low battery in the remote and thermostat, making operating them slightly inconvenient. The market prices were crazy, $5 & change for a single bottle of soda! Bistro prices are high, add to be expected. Aside from that, great place to stay. No regrets.

8

Joanne

Mar 11, 2025

·

Stayed 1 night

We stay here many times always a nice experience. The nice lady who made our breakfast burrito is very sweet and our breakfast burrito was yummy!

6

Dale

Mar 29, 2025

·

Stayed 1 night

Breakfast was abysmal. The eggs were overcooked. The sausage was incinerated. The tomatoes were awful. Will never eat at property again.

6

Dean

Feb 3, 2024

·

Stayed 3 nights

$200 for incidentals not refunded at checkout? Terrible food and way overpriced. Grateful for the Starbucks nearby. Accommodations were okay. Lessons learned.

4

Timothy

Dec 11, 2024

·

Stayed 4 nights

I was surprised to find that there would be no complimentary breakfast. there were items to buy but none of the items listed on the menu board were available because of staffing. The hostess was good enough to quickly fry up some scrambled eggs. Also surprised to see that there was no complimentary coffee bar. lastly, while booking my stay I was asked if I would like to apply for the Marriot Credit Card which came with a $300 gift card when approved. I was approved immediately but it took multiple phone calls to get the gift card. As it turned out the fine print for the gift card did not cover any of the cost of the hotel bill. I will cancel the credit card and avoid a Marriot like the plague.

8

Traci

Aug 8, 2023

·

Stayed 1 night

The front desk staff I encountered at check out was very friendly and accommodating even though she was very busy. The room was nice and clean. The food options are not great. The restaurant was never open and the “Starbucks” was terrible. A guest in front of me wanted to order a breakfast item and was told by the rude staff member that the kitchen was closed. It cost a fortune for a large simple coffee and a fruit cup. The staff member was too busy trying to make a date with the delivery driver to be bothered with the guests. This is definitely an area that needs to be improved upon.

8

Steve

Jun 15, 2024

·

Stayed 1 night

The hotel building and grounds were in very nice condition with the landscaping being particularly noteworthy. Breakfast was underwhelming and expensive with poorly trained personnel working the counter.

8

Beverly

Jan 11, 2025

·

Stayed 4 nights

The Courtyard in West Orange is a convenient, well cared for and appointed place to stay. My Only frustration was the lack of (reasonable) food options. i.e., An early-morning, grab and go banana at most hotels would be from a bowl at the registration counter - on the house. Here, it was $2. That felt not only unnecessary, but inhospitable.

10

Lisa

Jun 3, 2023

·

Stayed 2 nights

The only thing I thought was odd is that you had to pay for breakfast in the morning? I’ve never stayed at a hotel that didn’t have free breakfast for the guest.

10

Galia

Sep 7, 2025

·

Stayed 2 nights

Staff always friendly, room is comfortable and clean. A microwave would be nice but so far my 2 stays have not included one if they have them at all. There is a Starbucks concession but no free breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$153
February	$148
March	$163
April	$167
May	$203
June	$250
July	$240
August	$175
September	$185
October	$195
November	$180
December	$168

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $243	17 $173	18	19 $292
20 $164	21 $187	22 $247	23 $212	24 $173	25 $270	26 $374
27 $177	28 $169	29 $187	30 $191

Su	Mo	Tu	We	Th	Fr	Sa
				1 $206	2 $303	3
4 $188	5 $225	6 $220	7 $206	8 $196	9 $395	10 $378
11 $200	12 $209	13 $237	14 $224	15 $211	16 $282	17
18 $186	19 $222	20 $248	21 $225	22 $216	23 $257	24 $257
25 $202	26 $208	27 $222	28 $222	29 $207	30 $278	31 $262

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Hearing Accessible, Balcony (Accessible Bathtub)

Room, 2 Queen Beds, Balcony

Suite, 1 Bedroom

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Balcony

Room, 2 Queen Beds, Hearing Accessible, Balcony

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Courtyard by Marriott West Orange

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Prices for upcoming dates